Goodwe EH Series User manual

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EH SERIES USER MANUAL
HYBRID INVERTER

TABLE OF CONTENTS
021.2 SAFETY & WARNINGS
041.3 PRODUCT OVERVIEW
011.1 OPERATION MODES INTRODUCTION
INTRODUCTION
01
052.1 UNACCEPTABLE INSTALLATIONS
052.2 PACKING LIST
062.3 MOUNTING
062.3.1 SELECT MOUNTING LOCATION
072.3.2 MOUNTING
082.4 ELECTRICAL WIRING CONNECTION
082.4.1 PV WIRING CONNECTION
102.4.3 ON-GRID & BACK-UP CONNECTION
132.4.4 SMART METER & CT CONNECTION
142.5 DRED & REMOTE SHUDOWN CONNECTION
INSTALLATION INSTRUCTIONS
02
173.1 WIFI CONFIGURATION
183.2 PV MASTER APP OPERATION
183.3 CEI AUTO-TEST INSTRUCTION
MANUAL OPERATION
03
19
4.2 ERROR MESSAGE AND TROUBLESHOOTINGS 25
4.1 DISCLAIMER
26
4.4 WARNING QUICK CHECK LIST 28
4.3 TECHNICAL PARAMETERS AND CERTIFICATES
OTHERS
04
TABLE OF CONTENTS
2.4.2 BATTERY WIRING CONNECTION 09
142.6 EARTH FAULT CONNECTION
4.4 CHECKING THE ELECTRICAL CONNECTION 29

1.2 SAFETY & WARNING
• SYMBOLS EXPLANATION
INTRODUCTION01
Caution!
Failing to observe a warning indicated in this manual may result in injury.
Danger of high voltage and electric shock!
Components of the product can be recycled.
This side up! The package must always be transported, handled and stored in such a
way that the arrows always point upwards.
Danger of hot surface!
No more than six (6) identical packages being stacked on each other.
Product should not be disposed as household waste.
The package/product should be handled carefully and never be tipped over or slung.
Refer to the operating instructions.
Keep dry! The package/product must be protected from excessive humidity and must
be stored under cover.
Inverter will be touchable or operable after minimum 5 minutes of being turned off or
totally disconnected, in case of any electrical shock or injury.
CE Mark
02
INTRODUCTION INTRODUCTION
01
GoodWe EH series, also called hybrid or bidirecational solar inverters, apply to solar system with participa-
tion of PV, battery, loads and grid system for energy management. The energy produced by PV system
shall be used to optimize self-consumption, excess power charge battery and the rest power could be
exported to the grids. Battery shall discharge to support loads when PV power is insufficient to meet
self-consumption. If both PV power and battery power is insufficient, the system will take power form grid
to support loads.
Note: The introduction describes a general behavior of EH system.
The operation mode can be adjusted on GoodWe PV Master APP
based on the system layout. Below are the general operation based on
the system layout. Below are the general operation modes for EH
system.
The energy produced by the PV system is used to
optimize self-consumption. The excess energy is used to
charge the batteries, then exported to gird.
When grid fails , the system automatically switches to
Back-Up mode, the Back-Up load could be supported by
PV and battery.
Battery could be charged by grid, and charge time/power
could be set flexibly on PV Master APP.
When there is no PV, and the battery is sufficient , It can
supply the load with the grid together.
EH system normally has the following operation modes based on your configuration and layout conditions.
The EH series hybrid inverter of Jiangsu GoodWe Power Supply Technology Co., Ltd. (hereinafter called
as GoodWe) strictly comply with related safety rules for product design and testing. Please read and follow
all the instructions and cautions on the hybrid inverter or user manual during installation, operation or
maintenance, as any improper operation might cause personal or damage.
1.1 OPERATION MODES INTRODUCTION

INTRODUCTION
• SAFETY WARNING
03
INTRODUCTION
1.3 PRODUCT OVERVIEW
04
Wi-Fi Box
Label
DRED
Meter
Wi-Fi Reset
Smart
Smart
Reserved RS485
Prohibit to insert or pull the AC and DC terminals when the inverter is running.
Before any wiring connection or electrical operation on inverter, all battery and AC power must be
disconnected from inverter for at least 5 minutes to make sure inverter is totally isolated to avoid
electric shock.
The temperature of inverter surface might exceed 60℃during working, so please make sure it is
cooled down before touching it, and make sure the inverter is untouchable for children
Do not open inverter cover or change any components without GoodWe’s authorization, otherwise
the warranty commitment for the inverter will be invalid.
Usage and operation of the inverter must follow instructions in this user manual, otherwise the
protection design might be useless and warranty for the inverter will be invalid.
Appropriate methods must be adopted to protect inverter from static damage. Any damage caused
by static is not warranted by GoodWe.
PV negative (PV-) and battery negative (BAT-) on inverter side is not grounded as default design.
Connecting PV- or BAT- to EARTH are strictly forbidden.
PV modules used on the inverter must have an IEC61730 class A rating, and the total open-circuit
voltage of PV string/array is lower than the maximum rated DC input voltage of the inverter. Any
damage caused by PV over-voltage is beyond warranty.
The inverter, with built-in RCMU, will exclude possibility of DC residual current to 6mA, thus in the
system an external RCD (type A) can be used(≥30mA).
In Australia, the inverter internal switching does not maintain neutral integrity, which must be
addressed by external connection arrangements like in the system connection diagram for Australia
on page 16.
In Australia, output of Back-Up side in switchbox should be labeled ‘Main switch UPS supply’, the
output of normal load side in switch box should be labeled ‘main switch inverter supply’.
Any installation and operation on hybrid inverter must be performed by qualified electricians, in compliance
with standards, wiring rules or requirements of local grid authorities or companies (like AS 4777 and
AS/NZS 3000 in Australia).

2.1 UNACCEPTABLE INSTALLATIONS
2.2 PACKING LIST
INSTALLATION INSTRUCTIONS INSTALLATION INSTRUCTIONS
05 06
Smart Meter
2.3.1 SELECT MOUNTING LOCATION
2.3 MOUNTING
Direct Sunlight Exposure to Rain Exposure to SnowNo Direct Sunlight No Exposure to Rain No Exposure to Snow
Pic 2
Upward----------
Downward------
Front-------------
Both sides-------
300mm
500mm
300mm
200mm
300mm
300mm
200mm 200mm
500mm
Pic 3
Pic 1
INSTALLATION INSTRUCTIONS02
PE terminal × 1 Expansion bolts×4 User manual×1
Quick Installation
Guide×1
Smart Meter
& CT × 1
Inverter×1
Wall-mounted
Bracket×1
BE CONNECTED TO
15°
2
2
PV
Back Up AC Plug X1 On Grid AC Plug X1
PV
INVERTER BATTERY CANNOT CONNECT
TO INCOMPATIBLE BATTERIES
Any part of this system shouldn’t block the switch and breaker to disconnected inverter from DC and AC power.
On receiving the hybrid inverter, please check to make sure all the components as below are not missing
or broken.
For inverter’s protection and convenient maintenance, mounting location for inverter should be selected
carefully based on the following rules:
Rule 1. Inverter should be installed on a solid surface, where is suitable for inverter’s dimensions
and weight.
Rule 2. Inverter installation should stand vertically or lie on a slop by max 15° (Pic 1)
Rule 3. Ambient temperature should be lower than 45℃
Rule 4. The installation of inverter should be protected under shelter from direct sunlight or bad
weather like snow, rain, lightning etc. (Pic 2)
Rule 5. Inverter should be installed at eye level for convenient maintenance.
Rule 6. Product label on inverter should be clearly visible after installation.
Rule 7. Leave enough space around inverter following the values on pic 3.
Inverter cannot be installed near flammable, explosive or strong electro-magnetic equipment.[1]

The inverter is suitable for mounting on concrete or other non-combustible surface only
INSTALLATION INSTRUCTIONS INSTALLATION INSTRUCTIONS
07 08
2.3.2 MOUNTING
•Please use the mounting bracket as a template to
drill 4 holes on right positions (10mm in diameter,
and 80mm in depth) (Pic 4)
•Use expansion bolts in accessory box and fix the
mounting bracket onto the wall tightly
Step 1
Pic 4
2.4 ELECTRICAL WIRING CONNECTION
2.4.1 PV WIRING CONNECTION
self-tapping screws
Wall bracket Expansion pipe
19.33
Use the right PV plugs in the accessory box
(BAT plugs are similar with PV plugs, please confirm before use it.)
.
.
.
.
Note: Bearing capacity of the wall must be higher
than 17kg, otherwise may not be able to keep
inverter from dropping.
Note: Make sure the heat sink on inverter is
right joint with mounting bracket.
Carry the inverter by holding the heating
sink on two sides and Place the inverter on
the mounting bracket. (Pic 5)
Ground cable shall be connected to ground
plate on grid side (Pic 6)
A lock could be used for anti-theft if it is
necessary for individual requirement.
(Pic 7)
The polarity of PV strings or on the inverter cannot be connected by reversely, otherwise inverter
could be damaged.[3]
Remember that this inverter is heavy! Please be careful when lifting out from the package.[3]

09
10
INSTALLATION INSTRUCTIONS INSTALLATION INSTRUCTIONS
Push the insert into the sleeve (C).
Tighten the cable gland to 2 Nm (D).
Use a suitable and calibrated torque wrench,
size 15. Use an open-jaw wrench, size 16, to
hold the connector in place. Fit the two connectors together until the
connection audibly locks into place.
Check to make sure the connection is securely
locked.
14 15
Use the right BAT plugs in the accessory box.
Use the tin-plated cables with a conductor cross section of 4 to 6 mm² (AWG 10) because the
maximum attery current is 25A. Battery cable requirements are as (Pic 11).
Conduct Wire Length 15 mm
5.5-8.0 mm
mm
Conduct Core Section
Outside Diameter
C
12
Open the spring using a screwdriver
12
3
4
Carefully insert the stripped wire with twisted
litz wires all the way in (A). The litz wire ends
have to be visible in the spring.
Close the spring. Make sure that the spring is
snapped in (B).
13
AB
click!

D
C
15
2Nm
H
8-10 mm
D
13-22mm
12-14mm
10-15mm
GW3600-EH 50A/230V AC breaker
63A/230V AC breaker
63A/230V AC breaker
GW5000-EH
GW6000-EH
7
17
Separated Wire Length
Conduct Wire Length
Conduct Core Section
Note：If you don't use the back-up function or use on-grid power to charge the battery,the wiring
conduct core section can use 4-6mm2.
Prepare the AC cable according to the table.
Note：
1. The choice of AC cable needs to meet both the outside diameter and conduct core section
requirements. Please refer to the table for selecting the AC cable.
2. Neutral cable shall be blue, line cable is black or brown (preferred) and protective earth cable
yellow-green.
3. For AC cables, PE cable shall be longer than N&L cables, so that if in any case AC cable slips
or taken out, the protecting earth conductor will be the last to take the strain.
An external AC breaker is needed for On-Grid connection to be isolate from grid when necessary.
Below are the requirements of On-Grid AC breaker.
Please be careful against any electric shock or chemical hazard.
Make sure there is an external DC breaker (≥40A) connected for battery without build-in DC
breaker.
Make sure battery breaker is off and battery nominal voltage meet EH specification before connect-
ing battery to inverter and make sure inverter is totally isolated from PV and AC power.[4]
Make sure inverter is totally isolated from any DC or AC power before connecting AC cable.[5]
Battery wiring connection process is as below
On-Grid wiring connection process is as below
Requirement of AC cable connected to On-Grid and Back-Up side
2.4.2 BATTERY WIRING CONNECTION 2.4.3 ON-GRID & BACK-UP CONNECTION
Please following Cments and steps bellow strictly. Use improper wire may cause bad contact and high
impedance, which is dangerous to the system.

NOTE:
1. The SmartMeter and CT is well configured, please do not change any setting on Smart Meter
2. CT must be connected on the same phase with Smart Meter power cable
2.4.3 SMART METER & CT CONNECTION
• Single-Phase Smart Meter Wiring (Pic 13)
• Detailed pin function of each port on BP converter is as below:
Make sure AC cable is totally isolated from AC power before connecting Smart Meter and CT
10m 2m
SmartMeter
House
House→GridCT
N
L
Pic 13
Color BMS FunctionSmartMeter Function
Orange NC NC
Orange&white 485_A2 NC
Green&white 485_B2 485_B1
Blue CAN_H NC
Blue&white CAN_L NC
Green NC 485_A1
Brown&white NC 485_B1
Brown
Position
2
1
3
4
5
6
7
8 NC 485_A1
RS485
485_B
485_A
485_A
NC
NC
485_B
NC
NC
Pic 14
NOTE:
For both Smart Meter, customer can also check on PV Master App
• Single-Phase Smart Meter LED Indications
05
OFF Blinking
ENERGY / Exporting
POWER Not working /
COM Blink one time when it transfer data to inverter
ON
Importing
Working ENERGY
POWER
COM
9 10
12
11
4
INSTALLATION INSTRUCTIONS MAMUAL OPERATION
Press the button and hold it to
unlock when unplugging AC terminals.
4 -6mm
D
10-14mm
7-10mm
7-9mm
Torque 0.7~0.9N.m
4
(Pic 18)
18
20
19
21
22
20
23
24
25
23 24
Separated Wire Length
Conduct Wire Length
Conduct Core Section Declaration For Back-Up Function
The below statement lays out GoodWe general policies governing the energy storage inverters of the
series ES, EM, SBP, ET, EH and BH.
1. For Hybrid inverters (Series ES, EM, EH and ET), the standard PV installation typically consists of the
connection of the inverter with both panels and batteries. In case of systems not connected to the
batteries, the Back-Up function is strongly not advised to use. GoodWe shall not cover the standard
warranty and be liable for any consequences arising from users not following this instruction.
2. Under normal circumstances, the Back-Up switching time is less than 10 ms (the minimal condition
to be considered as the UPS level). However, some external factors may cause the system to fail on
Back-Up mode. As such, we recommend the users to be aware of conditions and follow the instructions
as below:
1) Do not connect loads if they are dependent on a stable energy supply for a reliable operation
2) Do not connect the loads which may in total exceed the maximum Back-Up capacity
3) Try to avoid those loads which may create very high start-up current surges such as Inverter Air-condi-
tioner, high-power pump etc.
4) Due to the condition of battery itself, battery current might be limited by some factors including but
not limited to the temperature, weather etc.
Special Adjustable Setting
The inverter has filed adjustable setting like tripping point, tripping time, reconnect time, active and
invalid of QU/PU curves etc. by special firmware. Please contact GoodWe after sales for the special
firmware and adjust methods.
Connection For SPLIT Grid System
In SPLIT grid system, there is a solution allowing
inverter to work under On-Grid condition (Pic
25). But the export power and load power might
be detected inaccurately as the nominal output
power of inverter is 230V and there could be
loads of 110V or 220V.
Note：The absence of AC breaker on Back-Up side will lead to inverter damage if only electrical
short-circuit happened on Back-Up side. And Back-Up function cannot turn off under On-Grid
condition.
An external AC breaker (≥32A) is needed for Back-Up connection to be isolate when necessary.
Back-Up wiring connection process is as below

Smart Meter
2. One Smart Meter can only be used for one EH inverter.
3. CT must be connected on the same direction as the CT indicated.
Smart Meter Smart Meter
14
27
2.5 DRED & REMOTE SHUTDOWN CONNECTION
DRED is used for Australia and New Zealand installation (also used as remote shutdown function in
European countries), in compliance with Australia and New Zealand safety requirements( or European
countries). And DRED device is not provided by GoodWe.
13
INSTALLATION INSTRUCTIONS MAMUAL OPERATION
The Smart Meter with CT in GoodWe product box is compulsory for EH system installation, used to
detect grid voltage and current direction and magnitude, further to instruct the operation condition of
EH inverter via RS485 communication.
Accepted loads as below:
• Inductive Load: 1.5P non-frequency conversion air-conditioner can be connect to back-up side.
Two or more non-frequency conversion air-conditioner connect to back-up side may cause UPS
mode unstable.
• Capacitive Load: Total power <= 0.6 x nominal power of model. (Any load with high inrush
current at start-up is not accepted.)
• For complicated application, please contact GoodWe's after service.
Declaration For Back-Up Loads
EH series hybrid inverters are able to supply over load output at its’ Back-Up. For details please refer
to the technical parameters of EH series inverter (4.3 section). And the inverter has self-protection
derating at high ambient temperature.
26
Note:
For a convenient maintenance, an DP3T
support could be installed on Back-Up and
On-Grid side. Then it is adjustable to support
load by Back-Up or by grid or just leave it
there (Pic 26).
Declaration For Back-Up Overload Protection
Inverer will restart itself as overload protection happens. The preparation time for restarting will be
longer and longer (max one hour) if overload protection repeats. Take following steps to restart
inverter immediately.
• Decrease Back-Up load power within max limitation.
• On PV Master →Adcanced Setting →Click “Reset Back-Up Overload History”
Make sure AC cable is totally isolated from AC power before connecting Smart Meter & CT.[6]
Smart Meter & CT Connection Diagram (Pic 27)
Smart Meter LED Indications
2.4.4 SMART METER & CT CONNECTION

40A*1
*2
Please select Breaker according to the specification below
①②
④
⑤
③
GW3600-EH GW5000-EH GW6000-EH
① ② ③ ④ ⑤
40A/600V DC
breaker
1.For batteries with attached breaker, the external DC breaker is not necessary. 2.Direction of the CT cannot be connected in reverse, please follow House (K)→Grid (L) direction to do the connection.
Depends on
household
loads
32A/230V AC breaker 32A/230V AC breaker 40A/230V AC breaker
50A/230V AC breaker 63A/230V AC breaker 63A/230V AC breaker
To Smart Meter
28
29
30
31
32
2.6 EARTH FAULT ALARM CONNECTION
1. Put the cable through the plate as shown in Pic 31.
2. Wiring from the No. 5 and 6 holes respectively.
Step 3-1 For DRED
Step 3-2 For Remote Shutdown
WIRING SYSTEM FOR EH SERIES HYBRID INVERTER
16
15
INSTALLATION INSTRUCTIONS MAMUAL OPERATION
1. Put DRED cable through the plate as shown in Pic 30.
2. Connect DRED cable on the 6-pin terminal.
The function of each connection position as below:
Screw this plate off from inverter (Pic 28).
Connect DRED terminal to the right position onto the
inverter (Pic 32).
1. Plug out the 6-pin terminal and dismantle the resistor
on it (Pic 29).
2. Plug the resistor out, leave the 6-pin terminal for next
step.
GoodWe EH series inverter complies with IEC 62109-2 13.9. Fault indicator LED on inverter cover
will light up and the system will email the fault information to customer.
Inverter should be installed at eye level for convenient maintenance.
Detailed connection of DRED device is shown below:

17 18
•This part shows configuration on web page
•Wi-Fi configuration is absolutely necessary for online monitoring and after-sales maintenance
3.1 WIFI CONFIGURATION
MAMUAL OPERATION03
PREPARATION:
1. Inverter must be powered up with only PV power
2. Need a router with available internet access to GoodWe portal https://www.semsportal.com
1. Connect Solar-WiFi* to your PC or smart
phone(* means the last 8 characters of the
inverter serial No.)
2. Open browser and login 10.10.100.253
Admin (U): admin; Password: admin
3. Then click “OK”
1. Click “Start Setup” to choose your router
2. Then click “Next”
1. Fill in the password of the router, then click
“Next”
2. Click “Complete”
10.10.100.253
Admin(U)：
Password：
OK CANCEL
Remember the password(R)
Device information
Firmware verison
MAC address
Wireless AP mode
SSID
IP address
Wireless STA mode
Router SSID
Encryption method
Encryption algorithm
Router Password
St art Setup
Cannot join t he net work, may be caused by:
router doesn't exist, or signal is too week, or password is incorrect
Hel p:
Wizard will help you to complete setting within one mimute.
1.6.9.3.38.2.1.38
60:C5:A8:60:33:E1
Enabl e
Solar-WiFi
10.10.100.253
Di sable
WiFi_Burn-in
WAP/WAP2-PSK
AES
WiFi_Burn-in
Add wireless network manually
Network name (SSID)
Encryption method
Encryption algorithm
Pleas e enter t he wirel es s net work pas s word:
Password (8-63 bytes)
show psk
Back Nex t
Wi F i- T e s t
WP A/ W PA 2- P SK
AES
hellogoodwe
Note: case sensitive for SSID and password
Please make sure all parameters of wireless network are matched with router,
including password
Step 1
Step 2 Step 3
Back Complet e
Confirm to complete?
If you still need to configure the other pages of information, please
go to complete your required configuration.
Click 'Complete', the current configuration will take effect after
restart.
Configuration is completed, you can log on the Management page
to restart device by Click on 'OK' button.
Save success!
Please select your current wireless network:
SSID Sec mode Enc type Channel RSSI
WIFI Test WAP2-PSK AES 6 54%
Back Nex t
Note: When RSSI of the selected WiFi Network is lower than 10%, the
connection may be unstable, please select other available network or
shorten the distance between the device and the router.
If your wireless router does not broadcast SSID, please click "Next" and
add a wireless network manually.
Distribution box
On-Grid
Back-up
Battery
Solar
Array
Back-up
Loads
Normal Loads
L N PE
Meter
L
N
L
N
PE
L
N
PE
L
N
PE
E-N
Link
Smart
Meter
Don’t connect this terminal
for Australian and New
Zealand grid system !!!
RCD
Grid
N-BAR
GoodWe EH Series
Hybrid Inverter
E-BAR
BMS
E-BAR
The Grounding screw hole
at the lower right corner
RS485
RCD
CT
On-Grid
Back-up
Battery
Solar
Array
Back-up
Loads
L
N
L
N
PE
L
N
PE
GoodWe EH Series
Hybrid Inverter
E-BAR
BMS
The Grounding screw hole
at the lower right corner
RCD
Distribution box
On-Grid
Back-up
Battery
Solar
Array
Back-up
Loads
Normal Loads
L N PE
Meter
L
N
L
N
PE
L
N
PE
L
N
PE
RCD
Grid
GoodWe EH Series
Hybrid Inverter
E-BAR
BMS
E-BAR
The Grounding screw hole
at the lower right corner
RS485
RCD
Smart
Meter
CT
*
This diagram is an example for
Australia，South Africa and New
Zealand grid system.
Distribution box
Note: After the inverter is installedand worked normal when the grid connected , please turn off the grid power to check
whether the back-up function is normal, which can avoid the problems in subsequent uses.
Note:The back-up PE line and rack earth must be grounded properly and effectively. Other-
wise the back-up function may be abnormal when the grid fail.
INSTALLATION INSTRUCTIONS MAMUAL OPERATION
Note:
1. Please make sure the password, Encryption Method/Algorithm is right the same with the router’s.
2. If everything is right well, the Wi-Fi LED on inverter will change from double blink to quartic blink
then to solid status, which means Wi-Fi is connected to GoodWe icloud successfully.
3. Wi-Fi configuration could also be done on PV Master, details please check on PV Master APP.
Note: For Australia safety country, the neutral cable of On-Grid side and Back-Up side must be
connected together, otherwise Back-Up function will not work.
System Connection Diagrams

14
MAMUAL OPERATION OTHERS
19 20
OTHERS04
PV Master is an external monitoring/ configuration application for
GoodWe hybrid inverters, used on smart phones or pad for both
Android and iOS system, main functions as below:
1. Edit system configuration to make the system work as customer
needs.
2. Monitor and check performance of the hybrid system.
3. Wi-Fi configuration.
Please download PV Master OPERATION INSTRUCTIONS
from www.goodwe.com
Note:
GoodWe will keep right to explain all the contents in this user manual. To insure IP65, inverter
must be sealed well, please install the inverters in one day after unpacking, otherwise please
seal all unused terminals/holes, not allowed to keep any terminals/holes open, confirm there is
no risk to have water & dust in.
The inverter requires periodically maintenance, details as below:
· Make sure inverter is totally isolated from all DC and AC power for at least 5 mins before mainte-
nance.
· Heat sink: Please use clean towel to clean up heat sink once a year.
· Torque: Please use torque wrench to tighten AC and DC wiring connection once a year.
· DC breaker: Check DC breaker regularly, active the DC breaker 10 times in a row once a year.
· Operating DC breaker will clean contacts and extend lifespan of DC breaker.
· Water-proof covers: Check if water-proof covers of RS485 and other part are fastend once a
year.
The EH series hybrid inverters are transported, used and operated under environmental and electrical
conditions. GoodWe has the right not providing after-sales services or assistance under following
conditions:
• Inverter is damaged during transferring.
• Inverter is out of warranty year and extended warranty is not bought.
• Inverter is installed, refitted or operated in improper ways without authority from GoodWe.
• Inverter is installed or used under improper environment or technical condition mentioned in this
user manual, without authority from GoodWe.
• Installation or configuration of the inverter does not follow requirements mentioned in this user
manual.
• The inverter is installed or operated against the requirements or warnings that are mentioned in this
user manual.
• Inverter is broken or damaged by any force majeure like lightening, earthquake, fire hazard, storm
and volcanic eruption etc.
• Inverter is disassembled, changed or updated on software or hardware without authority from
GoodWe.
• Inverter is installed, used or operated against any related items in international or local policies or
regulations.
• Any non-compatible batteries, loads or other devices connected to EH system.
Note: Wi-Fi Reset & Reload function is only used when:
1. Wi-Fi lost connection to internet or cannot connect to PV Master APP successfully.
2. Cannot find “Solar-WiFi signal” or have other Wi-Fi configuration problem.
3. Please do not use this button if Wi-Fi monitoring works well.
PV Auto-Test function of CEI is integrated in PV Master APP for Italy safety country requirement. For
detailed instruction of this function please reger to
PVMasterOperationInstructions
.
Wi-Fi Reset means restarting Wi-Fi module, Wi-Fi settings will be reprocessed and saved automatically.
Wi-Fi Reload means setting Wi-Fi module back to default factory setting.
3.2 PV MASTER APP OPERATION
3.3 CEI AUTO-TEST FUNCTION
4.1 DISCLAIMER

OTHERS
OTHERS
17
21 22
open
PV or BAT voltage is too high
1. Use multi meter to check if the resistance between earth & inverter frame is about zero. If it's not, Please make the connection between
earth & inverter frame well.
2. If the humidity is very high, there maybe Isolation Failure occur.
3. Check the resistance betwen PV1+/PV2+/BAT+/PV- to earth, if the resistance is lower than 33.3k, check the system wiring connection.
4. Try to restart the inverter, check if the fault is still happens, if not, means it is just an occasional situation, or contact GoodWe.
Between L&N or L&L
APP
PV/BAT Over Vlotage
The error message below will be displayed on PV Master APP or reported by Email if the error really happens.
4.2 ERROR MESSAGE AND TROUBLESHOOTINGS

23 24
Smart
(L/N are in sequence)
Smart Meter
OTHERS
OTHERS
Possible Problems During Operation
EH and Smart meter is OK or not;
（20%+1-DOD）/ 2
100W
100W
Inverter
100W
EH
EH
EH
EH
33
34
35
36
2
B
5
33 34 35 36
36
Note:
For compatible lithium batteries, BMS status is
"Communication OK" after selecting the right battery
stype.

OTHERS
OTHERS
4.4 TECHNICAL PARAMETERS AND CERTIFICATES
• TECHNICAL PARAMETERS OF HYBRID CONVERTERS
25 26
EH
EH
EH
EH
EH
EH
S
Off-Grid Output Switch
Off-Grid Output Switch
H
A:For EH series inverter, it could connect Lithium batteries which have compatibility with EH
series inverter. With nominal voltage from 85V to 450V.
Compatible lithium batteries can see on battery list in PV MASTER APP

OTHERS OTHERS
27
28
TECHNICAL PARAMETERS OF EH INVERTER
Technical Data
Battery Type
Battery Input Data
Battery Voltage Range(V)
Start-up Voltage (V)
Max. Charging/Discharging Current (A)
Max. Charging/Discharging Power (W)
PV String Input Data
Max. DC Input Voltage (V)
Max. DC Input Power (W)
MPPT Range (V)
Start-up Voltage (V)
MPPT Range for Full Load (V)
Nominal DC Input Voltage (V)
Max. Short Current (A)
Max. Input Current (A)
PV Overcurrent Protection (A)
PV Back-feed Current (A)
No. of MPP Trackers
No. of Strings per MPP Tracker
Nominal Apparent Power Output to Utility Grid (VA)
Max. Apparent Power Output to Utility Grid(VA)
Max. Apparent Power from Utility Grid (VA)
Nominal Ouput Freqency (Hz)
Nominal Output Voltage (V)
Max. AC Current Output to Utility Grid (A)
AC Output/Input Data (On-grid)
Max. AC Current From Utility Grid (A)
Output inrush Current (peak/duration)
Input Inrush Current (Peak/Duration)
Maximum output RMS overcurrent protection (A)
AC Backfeed Current@Standby mode (A)
Output Power Factor
Output THDi (@Nominal Output)
GW6000-EH
90
250~550
21/21
0
4600/5000/6000[1]
52.2
65A, 5µs
65A, 5µs
0
8000
100~550
4600/5000/6000/6600[3]
12000（Charging 6kW，backup output 6kW） 10000（Charging 5kW，backup output 5kW） 7200（Charging 3.6kW，backup output 3.6kW）
580
GW5000-EH
Li-Ion
85~450
90
25/25
6000 5000 3600
90
210~550
15.2/15.2
12.5/12.5
21/21
0
2
1
4600/5000[2]
230
50/60
21.7[6]/26.1/28.7[7] 21.7/24.0[8] 16/18.0[9]
43.4
65A, 5µs
65A, 5µs
0
Adjustable from 0.8 leading to 0.8 lagging
<3%
6650
100~550
4600/5000/5500[4]
580
GW3600-EH
90
150~550
380 380 380
21/21
0
3600
32
65A, 5µs
65A, 5µs
26.1 21.7 16
0
4800
100~550
3600/3960[5]
580
Max. Output Apparent Power (VA)(@Linear Load)
Back-up Output Data (UPS)
Peak Output Apparent Power (VA)*
Max. Output Current (A)(@Linear Load)
Automatic Switch Time (ms)
Nominal Output Voltage (V) (@Linear Load)
6000
7200，60sec
26.1
5000
6000，60sec
21.7
<10
230 (±2%),single phase
3600
4320，60sec
15.7
Technical Data
Nominal Ouput Frequency (Hz)(@Linear Load)
Back-up Output Data (UPS)
Output inrush Current (peak/duration)
Maximum output RMS overcurrent protection (A)
Back-Up Over Current Protection (A)
Output THDv (@Linear Load)
Efficiency
PV Europe Efficiency
PV Max. Efficiency
Battery Charged By PV Max. Efficiency
Battery Charge/discharge From/To AC Max. Efficiency
GW6000-EH
31
GW5000-EH
50/60 (±0.2%)
65A, 5µs
26
65
<3%
96.6%
97.6%
98%
97%
GW3600-EH
19
Cooling
Noise (dB)
User Interface
Communication with BMS
Communication with Meter
LED & APP
CAN
RS485
Communicaiton with Portal
Weight (kg)
Size (Width*Height*Depth mm）
Mounting
Protection Degree
Standby Self Consumption (W)**
Topology
Wi-Fi/Ethernet
17
354*433*147
Wall Bracket
IP65
<10
Transformerless
Anti-islanding Protection
Protection
Battery Input Reverse Polarity Protection
Insulation Resistor Detection
Residual Current Monitoring Unit
Output Over Current Protection
Grid Output Short Protection
Output Over Voltage Protection
Integrated
Integrated
Integrated
Integrated
Integrated
Integrated
Integrated
Operating Temperature Range (℃)
General Data
Relative Humidity
Environment Category
External Environment Pollution Degree
Protective class
Over voltage category
Operating Altitude (m）
'-35~60
0~95%
Outdoor & indoor
Grade1、2、3
Class I
DC II: ACIII
4000
Nature Convection
<35
4.3 TECHNICAL PARAMETERS AND CERTIFICATES

OTHERS OTHERS
29 30
*Can be reached only if PV and battery power is enough
**No Back-up Output
[1] 4600 for VDE-AR-N 4105, 5000 for Australia, 6000 for other country.
[2] 4600 for VDE-AR-N 4105, 5000 for other country.
[3] 4600 for VDE-AR-N 4105, 5000 for Australia, 6600 for Italy, 6000 for other country.
[4] 4600 for VDE-AR-N 4105, 5500 for Italy, 5000 for other country.
[5] 3960 for Italy, 3600VA for other countries.
[6] 21.7 for Australia.
[7] [8][9] for Italy.
t u v - s u d .c o m/
p s - c e r t
T ype
tes te d
Pro duc ti on
monito re d
Technical Data
Nominal Ouput Frequency (Hz)
(@Linear Load)
Certifications & Standards
Safety Regulation
EMC
GW6000-EH
AS/NZS 4777.2:2015; G99/1; CEI 0-21
VDE4105-AR-N
IEC/EN62109-1&2
EN61000-6-1,EN61000-6-2
EN61000-6-3,EN61000-6-4 EN 61000-4-16, EN 61000-4-18, EN 61000-4-29
GW5000-EH GW3600-EH
[1]Invertercannotbeinstallednearflammable,explosiveorstrongelectro-mag-
neticequipment,page06
[2]Rememberthatthisinverterisheavy!Pleasebecarefulwhenliftingoutfrom
thepackage,page07
[3]ThepolarityofPVstringsorontheinvertercannotbeconnectedbyreversely,
otherwiseinvertercouldbedamaged,page08
[4]MakesurebatterybreakerisoffandbatterynominalvoltagemeetEHspecifi-
cationbeforeconnectingbatterytoinverterandmakesureinverteristotally
4.4 WARNING QUICK CHECK LIST

31
4.5 CHECKING THE ELECTRICAL CONNECTION
1. Check if the AC or DC wire is loose.
2. Check if the earth wire is reliable grounding.
3. Check if the waterproof covers of BMS and Meter port is fasten.
Caution: Maintenance cycle is once half a year.
4. Please use torque wrench to tighten the AC and battery terminal wiring connection
once a year; followed 2.4 torque instruction.
OTHERS