Goodwe GW-GW5000-EH User manual

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EH SERIES USER MANUAL
HYBRID INVERTER
340-00308-01

INTRODUCTION
INSTALLATION INSTRUCTIONS
MANUAL OPERATION
OTHERS
1.1 OPERATION MODES INTRODUCTION
1.2 SAFETY & WARNINGS
1.3 PRODUCT OVERVIEW
01
02
04
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18
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25
26
28
29
05
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06
06
07
08
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09
10
13
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14
2.1 UNACCEPTABLE INSTALLATIONS
2.2 PACKING LIST
2.3 MOUNTING
2.3.1 SELECT MOUNTING LOCATION
2.3.2 MOUNTING
2.4 ELECTRICAL WIRING CONNECTION
2.4.1 PV CONNECTION
2.4.2 BATTERY CONNECTION
2.4.3 ON-GRID & BACK-UP CONNECTION
2.4.4 SMARTMETER & CT CONNECTION
2.5 DRED & EARTH FAULT ALARM
2.6 EARTH FAULT CONNECTION
3.1 WI-FI CONFIGURATION
3.2 PV MASTER APP OPERATION
3.3 GEI AUTO-TEST INSTRUCTION
3.4 BATTERY FUNCTION ACTIVATION
4.1 DISCLAIMER
4.2 ERROR MESSAGE AND TROUBLESHOOTING
4.3 TECHNICAL PARAMETERS AND CERTIFICATES
4.4 WARINING QUICK CHECK LIST
4.5 CHECKING THE ELECTRICAL CONNECTION

1.2 SAFETY & WARNING
• SYMBOLS EXPLANATION
INTRODUCTION01
Caution!
Failing to observe a warning indicated in this manual may result in injury.
Danger of high voltage and electric shock!
Components of the product can be recycled.
This side up! The package must always be transported, handled and stored in such a
way that the arrows always point upwards.
Danger of hot surface!
No more than six (6) identical packages being stacked on each other.
Product should not be disposed as household waste.
The package/product should be handled carefully and never be tipped over or slung.
Refer to the operating instructions.
Keep dry! The package/product must be protected from excessive humidity and must
be stored under cover.
Inverter will be touchable or operable after minimum 5 minutes of being turned off or
totally disconnected, in case of any electrical shock or injury.
CE Mark
02
INTRODUCTION INTRODUCTION
01
GoodWe EH series, also called hybrid or bidirecational solar inverters, apply to solar system with participa-
tion of PV, battery, loads and grid system for energy management. The energy produced by PV system
shall be used to optimize self-consumption, excess power charge battery and the rest power could be
exported to the grids. Battery shall discharge to support loads when PV power is insufficient to meet
self-consumption. If both PV power and battery power is insufficient, the system will take power form grid
to support loads.
Note: The introduction describes a general behavior of EH system.
The operation mode can be adjusted on GoodWe PV Master APP
based on the system layout. Below are the general operation based on
the system layout. Below are the general operation modes for EH
system.
The energy produced
by the PV system is
used to optimize
self-consumption. The
excess energy is used
to charge the batteries,
then exported to gird.
When grid fails , the
system automatically
switches to Back-Up
mode, the Back-Up
load could be
supported by PV and
battery.
Battery could be
charged by grid, and
charge time/power
could be set flexibly on
PV Master APP.
When there is no PV,
and the battery is
sufficient , It can supply
the load with the grid
together.
EH system normally has the following operation modes based on your configuration and layout conditions.
The EH series hybrid inverter of Jiangsu GoodWe Power Supply Technology Co., Ltd. (hereinafter called
as GoodWe) strictly comply with related safety rules for product design and testing. Please read and follow
all the instructions and cautions on the hybrid inverter or user manual during installation, operation or
maintenance, as any improper operation might cause personal or damage.
1.1 OPERATION MODES INTRODUCTION
In addition, the EH Series includes a Battery-Ready inverter that has no battery function until it is activated.
If your inverter is Battery-Ready and not activated now, you can ignore the following battery-related
content.

INTRODUCTION
• SAFETY WARNING
03
INTRODUCTION
1.3 PRODUCT OVERVIEW
04
Wi-Fi Box
Label
DRED
Meter
Wi-Fi Reset
Smart
Smart
Reserved RS485
Prohibit to insert or pull the AC and DC terminals when the inverter is running.
Before any wiring connection or electrical operation on inverter, all battery and AC power must be
disconnected from inverter for at least 5 minutes to make sure inverter is totally isolated to avoid
electric shock.
The temperature of inverter surface might exceed 60℃during working, so please make sure it is
cooled down before touching it, and make sure the inverter is untouchable for children
Do not open inverter cover or change any components without GoodWe’s authorization, otherwise
the warranty commitment for the inverter will be invalid.
Usage and operation of the inverter must follow instructions in this user manual, otherwise the
protection design might be useless and warranty for the inverter will be invalid.
Appropriate methods must be adopted to protect inverter from static damage. Any damage caused
by static is not warranted by GoodWe.
PV negative (PV-) and battery negative (BAT-) on inverter side is not grounded as default design.
Connecting PV- or BAT- to EARTH are strictly forbidden.
PV modules used on the inverter must have an IEC61730 class A rating, and the total open-circuit
voltage of PV string/array is lower than the maximum rated DC input voltage of the inverter. Any
damage caused by PV over-voltage is beyond warranty.
The inverter, with built-in RCMU, will exclude possibility of DC residual current to 6mA, thus in the
system an external RCD (type A) can be used(≥30mA).
In Australia, the inverter internal switching does not maintain neutral integrity, which must be
addressed by external connection arrangements like in the system connection diagram for Australia
on page 16.
In Australia, output of Back-Up side in switchbox should be labeled ‘Main switch UPS supply’, the
output of normal load side in switch box should be labeled ‘main switch inverter supply’.
Any installation and operation on hybrid inverter must be performed by qualified electricians, in compliance
with standards, wiring rules or requirements of local grid authorities or companies (like AS 4777 and
AS/NZS 3000 in Australia).

2.1 UNACCEPTABLE INSTALLATIONS
2.2 PACKING LIST
INSTALLATION INSTRUCTIONS INSTALLATION INSTRUCTIONS
05 06
Smart Meter
2.3.1 SELECT MOUNTING LOCATION
2.3 MOUNTING
Direct Sunlight Exposure to Rain Exposure to SnowNo Direct Sunlight No Exposure to Rain No Exposure to Snow
Pic 2
Upward----------
Downward------
Front-------------
Both sides-------
300mm
500mm
300mm
200mm
300mm
300mm
200mm 200mm
500mm
Pic 3
Pic 1
INSTALLATION INSTRUCTIONS02
PE terminal × 1 Expansion bolts×4 User manual×1
Quick Installation
Guide×1
Smart Meter
& CT × 1
Inverter×1
Wall-mounted
Bracket×1
BE CONNECTED TO
15°
2
2
PV
Back Up AC Plug X1 On Grid AC Plug X1
PV
INVERTER BATTERY CANNOT CONNECT
TO INCOMPATIBLE BATTERIES
Any part of this system shouldn’t block the switch and breaker to disconnected inverter from DC and AC power.
On receiving the hybrid inverter, please check to make sure all the components as below are not missing
or broken. Of course, there are no Smart Meter and Smart Meter User Manual if you buy a Battery-Ready
inverter without the Smart Meter.
For inverter’s protection and convenient maintenance, mounting location for inverter should be selected
carefully based on the following rules:
Rule 1. Inverter should be installed on a solid surface, where is suitable for inverter’s dimensions
and weight.
Rule 2. Inverter installation should stand vertically or lie on a slop by max 15° (Pic 1)
Rule 3. Ambient temperature should be lower than 45℃
Rule 4. The installation of inverter should be protected under shelter from direct sunlight or bad
weather like snow, rain, lightning etc. (Pic 2)
Rule 5. Inverter should be installed at eye level for convenient maintenance.
Rule 6. Product label on inverter should be clearly visible after installation.
Rule 7. Leave enough space around inverter following the values on pic 3.
Inverter cannot be installed near flammable, explosive or strong electro-magnetic equipment.[1]