GOVCOMM Owl GC-IMPO-FIZ23L User manual

ITS Camera Systems
Installation and User Manual
[email protected] | 305-937-2000 | 2650 Biscayne Blvd, Miami, Florida 33137
© GovComm, Inc. 2017

Thank you for purchasing GovComm’s network ITS Camera product. If there are any technical or general
questions, concerns or requests, please contact us through our website www.GovComm.us, by email Sales@
GovComm.us or by telephone 1+305-937-2000.
This manual may contain several technical or printing errors, and the content is subject to change without notice.
We regularly improve and update our products and procedures described in the manual. Updates will be added
to new versions of this manual and posted onto the GovComm website.
DISCLAIMER STATEMENT
“Underwriters Laboratories, Inc. (“UL”) has not tested the performance or reliability of the security or signaling
aspects of this product. UL has only tested for re, shock or casualty hazards as outlined in UL’s Standard(s)
for Safety, UL60950-1. UL Certication does not cover the performance or reliability of the security or signaling
aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS
WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING
RELATED FUNCTIONS OF THIS PRODUCT.”
Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
Safety Instruction
These instructions are intended to ensure that the user can use the product correctly to avoid danger
or property loss.
The precaution measure is divided into ‘Warnings’ and ‘Cautions’:
Warnings: Serious injury or death may be caused if any of these warnings areneglected.
Warnings: Follow these safeguards to prevent
serious injury or death.
Cautions: Follow these precautions to prevent
potential injury or material damage.
[email protected] | 305-937-2000 | 2650 Biscayne Blvd, Miami, Florida 33137
© GovComm, Inc. 2017

[email protected] | 305-937-2000 | 2650 Biscayne Blvd, Miami, Florida 33137
© GovComm, Inc. 2017
• Please use the power transformer or power converter with PoE injector supplied, both of which
meet applicable safety standards. The power consumption cannot be less than the required value.
• Do not connect several devices to one power adapter as an adapter overload may cause over-
heating and can be a re hazard.
• The device should be rmly xed to a sturdy structure.
• To reduce the risk of re or electrical shock, do not expose a product designed for indoor use to rain
or moisture.
• This installation should be made by a qualied service person and should conform to all the local
codes.
• We recommend installation of a back-up power supply in the event of electrical supply interruption.
• If the product does not work properly, please contact GovComm. Never attempt to disassemble
the product yourself. (GovComm does not assume any responsibility for problems caused by
unauthorized repair or maintenance.)
• Make sure the power supplied is the correct voltage (110 if powered AC or 24/48 if powered DC)
and current (AC if powered 24VAC or DC if powered w/ Moxa PoE injector).
• Although the camera has been tested for and can withstand shock and vibration, dropping the
camera, subjecting it to physical shock and installing the camera on vibratory surfaces or places is
not recommended.
• Do not expose the camera to high electromagnetic radiating environment.
• Do not aim the lens at strong light such as the sun or an incandescent lamp. Strong light can cause
fatal damage.
• The camera’s sensor may be burned out by a laser beam.
• Do not place the dome in extremely hot, cold, dusty or damp locations, otherwise re or electrical
shock will occur. The operating temperature should be -40°C ~ 75°C.
• While shipping, the product should be packed in its original packing.
• Please use the provided glove when opening up the product cover. Do not touch the product cover
with ngers directly, because the acidic sweat of the ngers may erode the surface coating of the
product cover.
• Please use a soft and dry cloth when cleaning inside and outside surfaces of the product cover. Do
not use alkaline detergents.
Warnings:
Cautions:

Table of Contents
1.0 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Opening and Installing a GovComm Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2 PoE, PoE+ and High POE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.3 Conguring Compass Application on GovComm PTZ Camera. . . . . . . . . . . . 3
1.4 Focus Distance Conguration for GovComm PTZ Cameras Explained. . . . 5
1.5 Recording Videos and Capturing Screen Shots from Browser. . . . . . . . . . . . 6
1.6 Steps to Troubleshoot IP Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.7 Troubleshooting GovComm ITS Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
2.0 PTZ Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.1 Conguring Initial Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.2 Conguring Basic PTZ Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.3 Conguring PTZ Limit Stops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.4 Conguring Scheduled Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.5 Conguring Park Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.6 Conguring Privacy Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.7 Conguring Smart Tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.8 Clearing PTZ Congurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.0 ITS Camera Conguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.1 Conguring Local Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.2 Conguring Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.3 Conguring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.3.1 Conguring TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.3.2 Conguring Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.3.3 Conguring PPPoE Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.3.4 Conguring DDNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.3.5 Conguring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.3.6 Conguring 802.1X Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.3.7 Conguring QoS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.3.8 Conguring FTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.3.9 Conguring NAT Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.3.10 Conguring Email Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.4 Conguring Video and Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.4.1 Conguring Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.4.2 Conguring Audio Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.4.3 Conguring ROI Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.5 Conguring Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.5.1 Conguring Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.5.2 Conguring OSD Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
3.5.3 Conguring Text Overlay Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
[email protected] | 305-937-2000 | 2650 Biscayne Blvd, Miami, Florida 33137
© GovComm, Inc. 2017

3.6 Conguring and Handling Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3.6.1 Conguring Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3.6.2 Conguring Video Loss Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.6.3 Conguring Tamper-proof Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
3.6.4 Conguring External Alarm Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
3.6.5 Conguring Alarm Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
3.6.6 Handling Exception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
[email protected] | 305-937-2000 | 2650 Biscayne Blvd, Miami, Florida 33137
© GovComm, Inc. 2017

ITS Camera System - Installation and User Manual
2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | [email protected]
© GovComm, Inc. 2017
1
1.0 Overview
System Requirement
System requirement of web browser accessing is as follows:
Operating System: Microsoft Windows XP SP1 and above version / Vista / W in7 / Server 2003 /
Server 2008 32bits
CPU: Intel Pentium IV 3.0 GHz or higher
RAM: 1G or higher
Display: 1024×768 resolution or higher
Web Browser: Internet Explorer 7.0 and above version, Apple Safari 5.02 and above version, Mozilla
Firefox 3.5 and above version.

ITS Camera System - Installation and User Manual
2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | [email protected]
© GovComm, Inc. 2017
2
1.1 Opening and Installing a GovComm Camera
1. Before powering up a GovComm ITS camera, make sure to follow these important steps to
avoid damage:
»Open the camera and remove the protective foam. Remove the tape inside and outside the
camera housing.
»NEVER pick-up or otherwise handle a GovComm ITS camera by the wiring harness. This may
break the top seal, compromise the camera’s integrity and invalidate the warranty. A lifting ring
and cable is provided for handling.
»Ensure that all the gaskets are inline when sealing the dome enclosure. Make sure that the
dome is fully closed by pressing down around the metal ring on the cameras circumference. DO
NOT press on the clear enclosure.
»Hand tighten exterior screws after sealing the dome enclosure. We recommend not using
power tools, but tightening with a screwdriver. A power tool may strip the enclosures thread
or otherwise compromise the integrity of the cameras seal.Connect the ITS camera to the
appropriate power source. Either of these options will work with all GovComm ITS cameras:
2. Connect the ITS camera to the appropriate power source. Either of these options will work
with all GovComm ITS cameras:
»GovComm Supplied 24 VAC Transformer - Separate cabling is required. Power is connected
to the red and black solid cables. We suggest grounding the camera using the yellow / green
cable. Make sure to use the appropriate gauge (16 or 18 gauge ok up to 300’) cable considering
distance.
»GovComm Supplied Moxa INJ-24A-T Wide Temperature PoE Injector. Make sure the injector is
congured for 4 pair and HiPoE by conguring the DIP switches.
3. Download the discovery tool from http://govcomm.us/downloads/SADPTool.zip.
»All GovComm cameras that are connected to the same switch (Layer 2 network even if the IP
address of the camera is different from the IP schema). The default IP address for GovComm
ITS cameras is http://192.168.1.64
»Activate camera if needed.
»Change the IP address. Make sure to enter the password before saving the new settings.
4. Open a browser (Internet Explorer or FireFox) and go to the ITS camera’s IP address.
*NOTICE* A Chrome browser version newer than 08/2015 does not work as Chrome does not
allow the plugin used by our ITS camera. Only Internet Explorer and FireFox are compatible with
GovComm ITS cameras.
Make sure the computer allows third party plugins to be installed. Also, make sure to close the
browser before starting to install the plugin.

ITS Camera System - Installation and User Manual
2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | [email protected]
© GovComm, Inc. 2017
3
»All GovComm ITS cameras come with a default username and password.
»Username: admin
»Password: GovComm1
»Open ther browser and go the camera’s IP address again.
»Allow the plugin to run. Make sure to add the camera’s IP address to the trusted sites to capture
snap shots and record video locally.
1.2 PoE, PoE+ and High POE
• GovComm PTZ Eagle cameras use 24 VAC or High PoE only.
• GovComm PTZ Hawk cameras use 24VAC or PoE+ (35 W) or High PoE (60 W= 2 x 30W
channels). PoE+ uses 4 wires mid-span to power the camera while High PoE uses all 8 wires (4
pairs).
• GovComm cameras use:
End-span - 1,2 (+); 3,6 (-)
Mid-span - 4,5 (+), 7,8 (-)
• Some other cameras (AXIS for example) use different polarity ( http://tyconpower.com/products/
les/TP-DCDC-xx56GD-VHP_Spec_Sheet.pdf )
End-span - 1,2 (-); 3,6 (+)
Mid-span - 4,5 (+), 7,8 (-)
1.3 Conguring Compass Application on GovComm PTZ Camera
In addition to numerical values for pan-tilt-zoom positions, our ITS camera also displays cardinal di-
rection (e.g. N, S, E & W) when controlled with NTCIP commands. To setup the compass, follow the
following procedure:
1. Make sure the application is started (see Picture 1)
2. Make sure the cardinal direction is showing on Live view (see Picture 2)
3. Navigate to the “Live View” tab and position the camera’s view to North.
4. Navigate to Conguration > PTZ > Initial Position and click Set. This sets the current position as
North (0°). Subsequent pan movements will alter the internal compass and change the value
displayed as appropriate (Image 3).

ITS Camera System - Installation and User Manual
2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | [email protected]
© GovComm, Inc. 2017
4
Image 2
Image 1
Image 3

ITS Camera System - Installation and User Manual
2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | [email protected]
© GovComm, Inc. 2017
5
1.4 Focus Distance Conguration for GovComm PTZ Cameras Explained
When adjusting the focus there are several rules to follow:
To make changes to the focus settings, visit the web interface: Conguration >Image >Focus
Settings. The user will see drop down menus for “Focus Mode” and “Min Focus Distance” (see attached
screenshot)
1. “Focus Mode” has the following options: Auto - Semi-Auto - Manual
• When on “Auto” the camera will constantly adjust the focus whether the camera is moving or not. The
sensors are always engaged and the focus will adjust to changes of scenery.
• When on “Semi-Auto” the camera’s focus will adjust only once after a PTZ function is engaged and
will not readjust until a subsequent PTZ function is performed. When the camera is not moving, the
focus can be adjusted manually from the focus control buttons.
• When on “Manual” the camera will never adjust automatically. The focus can be adjusted manually
from the focus control buttons.
2. GovComm ITS cameras come with several minimum focus distance options which is where the
automatic focus begins to engage. On a windy day, a tree’s branches waving within the minimum
focus distance can cause erratic engaging and disengaging of the automatic focus, so the user can
set a further minimum focus distance to avoid unnecessary adjustments and image degradation.
When our ITS cameras are installed on high poles, we recommend that the minimum focus distance
be set at 10m (30 feet) or greater..