Grandstream Networks GXP2200EXT User manual

Grandstream Networks, Inc.
www.grandstream.com
Grandstream Networks, Inc.
GXP2200EXT
Expansion Module For GXP2200
User Manual

FIRMWARE VERSION 1.0.0.14 GXP2200EXT USER MANUAL Page 1 of 26
GXP2200EXT User Manual
Index
GNU GPL INFORMATION............................................................................ 3
CHANGE LOG............................................................................................... 4
FIRMWARE VERSION 1.0.0.14 .......................................................................................................... 4
WELCOME .................................................................................................... 5
PRODUCT OVERVIEW................................................................................. 6
FEATURE HIGHTLIGHTS...................................................................................................................6
GXP2200EXT TECHNICAL SPECIFICATIONS...................................................................................6
INSTALLATION............................................................................................. 8
EQUIPMENT PACKAGING.................................................................................................................. 8
CONNECTING GXP2200EXT TO GXP2200.......................................................................................8
SAFETY COMPLIANCES....................................................................................................................9
WARRANTY ........................................................................................................................................9
GETTING TO KNOW GXP2200EXT .......................................................... 10
USING THE GXP2200EXT KEYS .....................................................................................................10
USING THE GXP2200EXT LCD.........................................................................................................11
USING THE GXP2200EXT LED........................................................................................................ 15
CONFIGURING THE GXP2200EXT........................................................... 17
CONFIGURING VIAGXP2200 WEB GUI..........................................................................................17
ACCESSING GXP2200 WEB GUI.............................................................................................. 17
CONFIGURING GXP2200EXT MPK IN WEB GUI.....................................................................18
UPGRADING THE GXP2200EXT .............................................................. 22
FACTORY FUNCTIONS AND RESET........................................................ 23
FACTORY FUNCTIONS....................................................................................................................23
RESTORE TO FACTORY DEFAULT VIA LCD MENU.......................................................................23
RESTORE TO FACTORY DEFAULT VIATHE WEB GUI.................................................................. 25
EXPERIENCING THE GXP2200EXT ......................................................... 26

FIRMWARE VERSION 1.0.0.14 GXP2200EXT USER MANUAL Page 2 of 26
Table of Tables
GXP2200EXT User Manual
Table 1: GXP2200EXT TECHNICAL SPECIFICATIONS ............................................................................6
Table 2: GXP2200EXT EQUIPMENT PACKAGING.................................................................................... 8
Table 3: GXP2200EXT KEYS OPERATION..............................................................................................10
Table 4: GXP2200EXT LCD ICONS..........................................................................................................15
Table 5: GXP2200EXT Multi-Purpose Key LED........................................................................................15
Table 6: GXP2200EXT Left/Right Button LED ..........................................................................................16
Table 7: GXP2200EXT WEB GUI SETTINGS...........................................................................................19
Table of Figures
GXP2200EXT User manual
Figure 1: GXP2200EXT 4-Module Front View ............................................................................................6
Figure 2: GXP2200EXT Connected to GXP2200 Back View...................................................................... 8
Figure 3: GXP2200EXT Keys ...................................................................................................................10
Figure 4: GXP2200EXT Status When Booting Up .....................................................................................11
Figure 5: GXP2200EXT Status and Version Info.......................................................................................12
Figure 6: GXP2200EXT Diagnostic Mode.................................................................................................13
Figure 7: GXP2200EXT Active MPK Info Page and Basic MPK Info Page...............................................14
Figure 8: GXP2200 Main Screen - IPAddress..........................................................................................17
Figure 9: GXP2200 Extension Board Configuration via GXP2200 Web GUI............................................18
Figure 10: GXP2200EXT MPK Editing Window........................................................................................ 19
Figure 11: GXP2200 LCD -> Diagnosis for GXP2200EXT........................................................................23
Figure 12: GXP2200 LCD - Factory Reset................................................................................................24
Figure 13: GXP2200EXT LCD - Confirm Factory Reset........................................................................... 24
Figure 14: GXP2200 Web GUI - Confirm Factory Reset...........................................................................25

FIRMWARE VERSION 1.0.0.14 GXP2200EXT USER MANUAL Page 3 of 26
GNU GPL INFORMATION
GXP2200EXT firmware contains third-party software licensed under the GNU General Public License
(GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General
Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.

FIRMWARE VERSION 1.0.0.14 GXP2200EXT USER MANUAL Page 4 of 26
CHANGE LOG
This section documents significant changes from previous versions of GXP2200EXT user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing are
not documented here.
FIRMWARE VERSION 1.0.0.14
•This is the initial version. The corresponding GXP2200 firmware version is 1.0.3.6.

FIRMWARE VERSION 1.0.0.14 GXP2200EXT USER MANUAL Page 5 of 26
WELCOME
Thank you for purchasing Grandstream GXP2200EXT Expansion module for GXP2200. GXP2200EXT
delivers additional functionality, versatility and flexibility to Grandstream GXP2200 enterprise IP phone.
The GXP2200EXT module features a large 128x384 graphic LCD and 20 programmable buttons (each
with dual color LED). In addition, it allows up to 40 extensions per module by using the 2 page switch keys
and up to 160 buttons when 4 extension modules are daisy-chained together. The GXP2200EXT module
is connected, powered, and controlled by the GXP2200, providing the benefits of the additional keys
instantly. The GXP2200EXT supports the traditional call features on each of its programmable buttons,
including BLA (bridged line appearance)/SCA (shared call appearance), BLF (busy lamp field, standard or
eventlist), Call Park/Pick-up, Speed Dial, Presence, Intercom, and conference/transfer/forward. The
GXP2200EXT is the ideal solution for offices that manage high call volumes or an office receptionist. By
using the GXP2200EXT the telephone attendant can ensure maximum office productivity by efficiently
monitoring and dispatching multiple incoming calls.
This user manual is designed to help you understand how to configure and manage the GXP2200EXT.
Besides demonstrating how to install this unit with ease, this manual will explain how to fully utilize the
GXP2200EXT's features to provide users benefits of the additional keys.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

FIRMWARE VERSION 1.0.0.14 GXP2200EXT USER MANUAL Page 6 of 26
PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
•Large 128x384 graphic LCD providing feature-rich graphics
•20 programmable buttons per module
•2 pages switch keys which allows up to 40 extensions per extension module
•Busy Lamp Field (BLF)
•Speed dial for each line
•Daisy-chain 4 modules for up to 160 programmable buttons
•Conference/call transfer/forward/pickup
Figure 1: GXP2200EXT 4-Module Front View
GXP2200EXT TECHNICAL SPECIFICATIONS
Table 1: GXP2200EXT TECHNICAL SPECIFICATIONS
Lines 20 (Up to 40 with 2-page switch keys, or up to 160 with 4
daisy-chained modules)
Compatible Grandstream IP Phones GXP2200
Feature Support Local feature-
rich GUI with animation driven from the host
GXP2200 phone;
Multiple line/call appearances
Power The expansion modules are powered by the host phone
Firmware Upgrades Delivered by the host phone
Dimensions (L x W x H) 206mm x 117mm x 32mm
Weight 0.38kg

FIRMWARE VERSION 1.0.0.14 GXP2200EXT USER MANUAL Page 7 of 26
Temperature and Humidity 32 - 104oF / 0 - 40oC, 10-90% (non-condensing)
Compliance FCC/CE/C-Tick

FIRMWARE VERSION 1.0.0.14 GXP2200EXT USER MANUAL Page 8 of 26
INSTALLATION
EQUIPMENT PACKAGING
Table 2: GXP2200EXT EQUIPMENT PACKAGING
Main Case Yes (1)
GXP2200EXT Stand Yes (1)
RJ11-RJ11 Cable Yes (1)
Connector Plate Yes (1)
Screws Yes (4)
Quick Installation Guide Yes (1)
CONNECTING GXP2200EXT TO GXP2200
Figure 2: GXP2200EXT Connected to GXP2200 Back View
To connect the GXP2200EXT to GXP2200, follow the steps below:
1. On the back of GXP2200 and the GXP2200EXT, there are slots for connector plate. Attach the
connector plate between the slots for GXP2200 and the GXP2200EXT.
2. Apply the screws provided and securely tighten them in.
3. Connect the GXP2200EXT to GXP2200 via the EXT port using the RJ11-RJ11 cable provided.
4. Install the stand on GXP2200 and the GXP2200EXT.
5. Power up the GXP2200. The GXP2200EXT will show the booting up screen with version information
and connecting status.

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6. After successfully booting up, the GXP2200EXT will stay in idle. Press and hold the LEFT key for 3 to 5
seconds to check the version information and status.
Note:
The GXP2200EXT is an additional accessory for the GXP2200 and is not included in the GXP2200 box.
SAFETY COMPLIANCES
The GXP2200EXT complies with FCC/CE/C-Tick.
WARRANTY
If the GXP2200EXT was purchased from a reseller, please contact the company where the phone was
purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream,
contact the Grandstream Sales and Service Representative for a RMA (Return Materials Authorization)
number before the product is returned. Grandstream reserves the right to remedy warranty policy without
prior notification.