Grunbeck GENO-mat duo WE User manual

Operation Manual
Water Softeners
GENO-mat®duo WE
GENO-mat®duo WE-MSR
GENO-mat®duo WE-KWA
Edition January 2017
Order no. 164 184 043 - inter

Content
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Table of contents
This operation manual consists of several parts as shown in the
table below. Please refer to the cover sheets of the individual parts
for detailed information on their contents.
General information .................................................
Basic information......................................................
Product description...................................................
Installation................................................................
Start-up....................................................................
Operation.................................................................
Troubleshooting .......................................................
Maintenance ............................................................
A
B
C
D
E
F
G
H
Publisher’s information
All rights reserved.
©Copyright by Grünbeck Wasseraufbereitung GmbH
Printed in Germany
Effective with the date of edition on the cover sheet.
–We reserve the right to modifications, especially with regard to
technical progress-
Reprints, translations into foreign languages, electronic storage or
copying only with explicit written approval of Grünbeck
Wasseraufbereitung GmbH.
Any type of duplication not authorized by Grünbeck Wasseraufberei-
tung GmbH is a copyright violation and subject to legal action.
Responsible for contents:
Grünbeck Wasseraufbereitung GmbH
Josef-Grünbeck-Strasse 1 89420 Hoechstaedt/Germany
P.O. box 1140 89416 Hoechstaedt/Germany
Phone [phone] Fax [phone]
[e-mail] www.gruenbeck.de
Print: Grünbeck Wasseraufbereitung GmbH
Josef-Grünbeck-Strasse 1, 89420 Hoechstaedt/Germany

Declaration of Conformity
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EU Declaration of Conformity
This is to certify that the system designated below meets the safety and health requirements of the
applicable European guidelines in terms of its design, construction and execution.
If the system is modified in a way not approved by us, this certificate is void.
Manufacturer: Grünbeck Wasseraufbereitung GmbH
Josef-Grünbeck-Straße 1
89420 Hoechstädt/Germany
Responsible for documentation: Markus Pöpperl
System designation: GENO-mat®
System type: duo WE
Serial number: Refer to type designation plate
Applicable guidelines: Low Voltage Guideline (2014/35/EU)
EMC (2014/30/EU)
Applied harmonized
standards, in particular: DIN EN 61000-6-2:2006-03, DIN EN 61000-6-3:2011-03
Applied national standards
and technical specifications,
in particular:
DIN 19636-100:2008-02
DIN 31000/VDE 1000:2011-05
Place, date and signature:
Höchstädt, 08.08.2016 i. V.
M. Pöpperl
Dipl.-Ing. (FH)
Function of signatory: Head of Department Product Realisation and Product Launch

General
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A General
Table of contents
1 | Preface........................................................................
2 | How to use this operation manual .............................
3 | General safety information..........................................
3.1 Symbols and notes................................................
3.2 Operating personnel.............................................
3.3 Designated application .........................................
3.4 Protection from water damage .............................
3.5 Indication of specific dangers................................
4 | Shipping and storage ..................................................
4 | Disposal of used parts and materials ...........................
A-1
A-2
A-2
A-3
A-3
A-3
A-3
A-3
A-4
A-4
1 | Preface
Thank you for opting for a Grünbeck product. Backed by decades
of experience in the area of water treatment, we provide solutions
for all kind of processes.
Drinking water is classified as food and requires particular care. There-
fore, always ensure the required hygiene in operating and maintaining
systems for drinking water treatment. This also applies to the treat-
ment of water for industrial use if repercussions for the drinking water
cannot completely be excluded.
All Grünbeck systems and devices are made of high-quality materi-
als. This ensures reliable operation over many years, provided you
treat your water treatment system with the required care. This op-
eration manual assists you with important information. Therefore,
carefully read the manual before installing, operating or maintain-
ing your system.
Customer satisfaction is our prime objective and providing custom-
ers with qualified advice is crucial. If you have any questions con-
cerning this system, possible extensions or general water and
waste water treatment, our technical service staff, as well as the
experts at our headquarters in Hoechstaedt, are available to help
you.
Advice and assistance For advice and assistance please contact your local representative
(www.gruenbeck.com) or get in touch with our service centre
which can be reached during office hours:
Tel.: [phone]
Fax: [phone]
Email: [e-mail]
We can connect you with the appropriate expert more quickly if
you provide the required system data. In order to have access to
this data at all times, please fill in the data given on the type desig-
nation plate into the table on page C-1.

General
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2 | How to use this operation manual
This operation manual is intended for the operators of our systems.
It is divided into several chapters (a letter is assigned to each of
them) which are listed in the “Table of contents” on page 1 in al-
phabetical order. In order to find the specific information you are
looking for, check for the corresponding chapter on page 1.
The headers and page numbers with chapter information make it
easier to find your way around in the manual. In case of larger
chapters, first check out page 1 of said chapter (e. g. H-1) where
you will find more information on the contents of this chapter.
3 | General safety information
3.1 Symbols and notes Important notes in this operation manual are characterised by sym-
bols. Please pay particular attention to these notes in order to en-
sure a danger-free, safe and productive system operation.
Danger! Failure to adhere to these notes will cause serious or life-
threatening injury, extreme damage to property or inadmissible
contamination of drinking water.
Warning! Failure to adhere to these notes may cause injury, dam-
age to property or contamination of the drinking water.
Attention! Failure to adhere to these notes may result in damage
to the system or other objects.
Note: This symbol characterises notes and tips to make your work
easier.
Tasks with this symbol may only be performed by Grünbeck's tech-
nical service or by persons expressly authorised by Grünbeck.
Tasks with this symbol may only be performed by qualified electri-
cal experts according to the VDE guidelines or according to the
guidelines of a similar local institution.
Tasks with this symbol may only be performed by water companies
or approved installation companies. In Germany, the installation
company must be registered in a water company installation direc-
tory as per §12(2) AVBWasserV (German Ordinance on General
Conditions for the Supply of Water).

General
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3.2 Operating personnel Only persons who have read and understood this operation man-
ual are permitted to work with the system. The safety guidelines
are to be strictly adhered to.
3.3 Designated
application
The system may only be used for the purpose outlined in the prod-
uct description (chapter C). The guidelines in this operation manual
as well as the applicable local guidelines concerning the drinking
water protection, accident prevention and occupational safety
must be adhered to.
In addition, appropriate application also implies that the system
may only be operated when it is in proper working order. Any mal-
functions must be repaired at once.
3.4 Protection from water
damage
Warning! In order to properly protect the installation site from wa-
ter damage:
a) a sufficient floor drain system must be available or
b) a water stop device (see chapter C Accessories) must be in-
stalled.
Warning! Floor drains that are discharged to the lifting system do
not function in case of a power failure.
3.5 Indication of
specific dangers Danger due to electricity! Do not touch electrical parts with wet
hands! Disconnect the system from mains before starting work on
electrical parts of the system. Have qualified experts replace dam-
aged cables immediately.
Danger due to mechanical energy! System parts may be subject to
overpressure. Danger of injury and damage to property due to es-
caping water and unexpected movement of system parts. 
Check pressure pipes regularly. Depressurise the system before
starting repair or maintenance work on the system.
Hazardous to health due to contaminated drinking water! The
system may only be installed by a qualified company. Strictly ad-
here to the operation manual! Ensure that there is sufficient flow.
The pertinent guidelines must be followed for starting-up after
long periods of standstill. Inspections and maintenance must be
performed at the intervals specified!
Note: By concluding a maintenance contract, you ensure that all of
the required tasks are performed on time. You may perform the in-
terim inspections yourself.

General
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4 | Shipping and storage
Attention! The system may be damaged by frost or high tempera-
tures. In order to avoid damage of this kind:
Protect from frost during transportation and storage! Do not install
or store system next to objects which radiate a lot of heat.
The system may only be transported and stored in its original pack-
ing. Ensure that it is handled with care and placed the right side up
(as indicated on the packing).
5 | Disposal of used parts and materials
Used parts and materials are to be disposed of, or made available
for recycling purposes, according to the applicable local guidelines.
If a material is subject to specific regulations, adhere to the notes
indicated on the packing.
If in doubt, contact your local waste disposal authority or the
manufacturer for more information.

Basic Information
Water Softeners
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B Basic information (water softeners)
Content
1 | Laws, regulations, standards .......................................
2 | Water, scaling, softening ............................................
3
| Ion exchange...............................................................
B-1
B-1
B-3
1 | Laws, regulations, standards
In the interest of good health, rules cannot be ignored when it
comes to the processing of drinking water (raw water). This opera-
tion manual takes into consideration the current regulations and
stipulates information that you will need for the safe operation of
your water treatment system.
Among other things, the regulations stipulate that
only approved companies are permitted to make major modifi-
cations to water supply facilities
and that tests, inspections and maintenance on installed devices
are to be performed at regular intervals.
2 | Water, scaling, softening
The water works provide us with pure water (raw water) that is
suitable for drinking. However, this water is much more often used
for washing machines, heating systems, water heaters, commercial
devices, etc., where it can lead to problems if it is "hard".
Hard water is generated if water containing carbon dioxide* flows
through layers of calcium. It dissolves the calcium until the so-
called calcium - carbon dioxide - equilibrium has been reached.
If this equilibrium is unsettled (e.g. by heating CO
2
escapes)
more calcium (CaCO
3
) is precipitated (scaling).

Basic Information
Water Softeners
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
Hinweis: Calcium ions and magnesium ions exist side by side in na-
ture, e.g. in the mineral dolomite.
Hardness ranges according to the German Act on Environmental Sustainability of De-
tergents and Cleaning Agents (WMRG):
The total hardness of the water is the sum of the concentrations of
calcium ions and magnesium ions.
From hardness range 3 on, it is advisable to soften the water for us-
age. Additional measures may be necessary depending on the origi-
nal quality of the water and its intended use.
* CO
2
from the air dissolves in water, causing a low concentration of carbon dioxide.
Hardness range °dH °f mmol/l =
mol/m
3
1 (soft) < 8.4 < 15.0 < 1.50
2 (medium) 8.4 - 14.0 15.0 - 25.0 1.50 - 2.50
3 (hard) > 14.0 > 25.0 > 2.50