Gtech HEATWAVE User manual
OPERATING MANUAL
Model number:
HW01
2
IMPORTANT SAFEGUARDS:
IMPORTANT: READ ALL INSTRUCTIONS BEFORE USE.
RETAIN INSTRUCTIONS FOR FUTURE REFERENCE.
WARNING: The infrared heater is designed for safe operation. When
using an electrical appliance observing basic safety precautions
and the following procedures during installation, operation, and
maintenance will reduce the risk of fire, electrical shock, and injury.
Personal Safety
• Read all the instructions before using
the product.
• Only use as described in this
instruction manual.
• Always use responsibly. This
product is not intended for use by
persons (including children) with
reduced physical, sensory or mental
capabilities or lack of experience
and knowledge unless they have
been given supervision or instruction
concerning the use of the product by
a person responsible for their safety.
• Children should be supervised to
ensure they do not play with the
product.
• Remove the product from it’s
packaging and check to make sure it
is in good condition before using it.
• Do not use if there are visible signs
of damage to the product, supply
cord, or plug. If you believe anything
may be damaged, contact Gtech on
01905 345 891.
• Do not let children play with parts of
packaging (such as plastic bags).
• Do not put fingers or foreign objects
into the grill while it is in operation.
• Never place hands under the heating
elements.
• Parts of the product may exceed
200ºC. Contact with the heating
tube, reflector, or metal parts near the
heating tube may cause severe burns.
To avoid burns, do not let bare skin
touch any hot surfaces.
• Always allow the heating element to
cool for at least 20 minutes before
touching the heating tube or any
adjacent parts.
Electrical Safety
• Check the household voltage to
ensure it matches the product’s rated
specification.
• The plug must be fitted with a 13A fuse.
• If the product does not turn on as
soon as you have pressed the switch,
do not use it. Switch it off, unplug it
from the mains and contact Gtech on
01905 345 891.
• Turn off the product before
unplugging.
• This product is not intended for
indoor use. Only for use in outdoor or
partly enclosed areas.
• Do not use the product near or in the
immediate vicinity of a bath, shower,
or swimming pool or any source of
liquid.
• The product is not intended for use in
bathrooms, laundry rooms, and other
similar indoor locations. Do not locate
the product where it may fall into a
bathtub or other water container.
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• To protect against electric shock never
immerse the product, supply cord, or
plug in water or any other liquid.
• Do not handle the product or the
plug with wet hands.
• Do not insert or allow foreign objects
to enter any openings as this may
cause an electric shock, fire, or
damage to the product.
• Always unplug the product when not
in use.
• Do not leave the product unattended
when in use.
• Position the supply cord so it is not
a trip hazard and cannot be easily
pulled by children.
• Protect the supply cord from heated
surfaces and open flames.
• To prevent overheating of the
product, keep the air inlets and
outlets clean and free of anything
that may cause blockage. Check all
inlets and outlets from time to time
to ensure it is clear of any dirt or dust
accumulation.
• Do not cover the product when in use.
• If powering the product through
an extension cord, use only CE-
approved 13amp extension cords, as
non-approved extension cords may
overheat. Care should be taken to
arrange the extension cord as it can
be a trip hazard.
• To reduce the risk of fire, keep
textiles, curtains, furniture, and any
other flammable materials a minimum
distance of 1.0 meter (3 feet) away
from the front of the product.
• Do not spray cleaning products on or
around the product.
Service
• Do not use with a damaged cord or
plug. If the supply cord is damaged
in any way, it must be replaced by the
manufacturer or its service agent or
a similarly qualified person in order
to avoid a hazard. Stop using the
product immediately and contact
Gtech on 01905 345 891.
• Do not use the product if any part is
damaged or defective. If you believe
anything may be damaged, contact
Gtech on 01905 345 891.
• Do not use the product if it has been
dropped.
• Repairs should be carried out by a
service agent or a suitably qualified
person. Repairs by an unqualified
person could be dangerous.
• Never modify the product in any
way as this may increase the risk of
personal injury.
• Only use replacement parts
or accessories provided or
recommended by Gtech.
• Before carrying out any general
maintenance or cleaning, switch the
product off and unplug it from the
mains.
• This product contains recyclable
materials. Please dispose of it
responsibly at a recognized recycling
facility.
This product is intended for
domestic use only.
This product is not intended for
indoor use.
Only for use in outdoor or partly
enclosed or covered areas.
What’s in the box
2
2
3
3
4
6
4
5
65
1
1Main unit
Unit bracket x2
Wall bracket x2
Screw and wall plug x 2
Wingnut, bolt and washer x2
Bracket fixing screws x4
Thank you for choosing Gtech
“Welcome to the Gtech family. I started Gtech to create sensible, easy
to use products that do a great job, and hope you get many years of
trouble-free performance from your new product.”
Nick Grey – Inventor, owner of Gtech
4
5
Fix the two unit brackets to the main unit
using the screws and washers provided.
Installation
The wingnut should be on the outside of the
bracket for easy adjustment.
Repeat for both sides.
Fit the wall brackets to the unit bracket using
the bolt and wingnut provided.
2 3
Installation
at least 190cm
Using a spirit level measure a horizontal line at
least 190cm from the floor. Position the heater
in the required position so the centres of the
holes of the wall bracket are on the line. Mark
the hole positions.
Using a 8mm bit drill two holes in the marked
positions.
6
WARNING: Before drilling holes check the wall/ceiling is solid and that there are no
hidden water pipes or electric wires.
at least 40cm
at least 180cm
30º- 45º
at least
40cm
at least
40cm at least
40cm
The heater must be installed no less than 40cm (16”) from side walls and no less than 180cm
(6.0’) above the floor. Also consider proximity to a mains plug socket.
Installation
Insert the screw but do not screw all the way
in. Leave the thickness of the wall bracket
between the screw head and the wall.
Push the wall plugs into the holes.
Hook the bracket onto the screws... ...and slide down to a secure position.
If the bracket is too loose then tighten the
screw a little further.
WARNING: Do not attempt to install the heater if you have recently switched it on or until
it has cooled down.
7
Then adjust the angle of the heater, and
re-tighten the wing nuts.
Adjusting the angle of the heater
To adjust the angle of the heater, loosen the
wing nuts.
WARNING: Do not touch or adjust the heater while it is on or until it has cooled down.
✓
✗
✓
Important: Ensure that the supply cord is
well mounted and that it does not come into
contact with the reflector of the heater or that
is does not trail into heated area.
The supply cable can be fixed to the metal
mounting bracket behind the heater with
plastic zip ties.
Installation
8
Storage
Product care
Your product doesn’t need much maintenance. Regular and careful cleaning will help it operate
efficiently for many years. Follow the steps below :
1. Switch off and unplug the power cord.
2. Allow time to cool before continuing.
3. Wipe the outside surfaces with a so, damp cloth. A mild detergent can be used if
necessary. (CAUTION: do not let liquid enter the heater or immerse the heater in water)
4. To avoid damage to the surface of the product do not use solvents, alcohol, gasoline,
abrasive powders, furniture polish or rough brushes.
5. Do not use spray cleaning products on or around the product.
6. Dry the unit with a so cloth.
7. Wait until it is completely dry before use.
When not in use for long periods it is recommended to store the product in a cool, dry location
to prevent dust and dirt build up.
Function & Operation
Plug the product into a mains plug socket.
Press the power switch to turn the heater on
and off.
9
The symbol indicates that this product is
covered by legislation for waste electrical and
electronic products (Directive 2012/19/EU)
When the product has reached the end of its life,
please do not dispose of it with general household
waste. Consider the environment and take it to a
recognised recycling facility.
Call your local council, civic amenity site, or
recycling centre for information on the disposal
and recycling of electrical products.
FOR DOMESTIC USE ONLY
TECHNICAL SPECIFICATION
Voltage (V) 220-240V AC
Power (W) 2000W
Frequency (Hz) 50/60Hz
Weight (kg) 1.5kg
Environmental and product recycling
Troubleshooting
Product fails to operate 1. Check that is plugged in
2. Check switch is in “On” position
3. Check plug socket has power
4. Replace the BS 13A fuse in the plug
Product Support
If these initial tips don’t solve your problem, we have various other ways to help.
Visit: www.gtech.co.uk/support
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support@gtech.co.ukLive chat supportOnline
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WARRANTY – REGISTRATION
Visit www.gtech.co.uk/warrantyregistration to register your product to ensure that we have all
the information required to provide you with quick and efficient support.
You will need your product’s serial code which can be found on the rating label.
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If you purchased directly from Gtech your details are already registered and your 2 year warranty
will start automatically.
If you purchased from an authorised Gtech retailer, please register your warranty within 3 months
and you will need to provide proof of purchase to support any claim against your warranty.
X-XX-XXX~
XXXXX~
WWYY~
00~0000000
If your product is within its warranty and has a fault that cannot be resolved from the
troubleshooting section or online support, please do the following:
• Contact our Gtech Customer Care Helpline on UK: 08000 308 794, who will go through any
troubleshooting with you to identify the fault.
• If your fault can be resolved by a replacement part, this will be sent to you free of charge.
• Following troubleshooting, if your product needs to be replaced, we will arrange collection of
your faulty product for inspection, and delivery of a replacement product free of charge.
Your product is guaranteed against material or manufacturing faults for 2 years from the date of
purchase (or the delivery date if this is later) subject to the following terms and conditions:
WHAT ISN’T COVEREDSUMMARY
The guarantee becomes effective at
the date of purchase (or the date of
delivery if this is later). If a product
is repaired or replaced during the
warranty period, the warranty period
is not started again.
• You must provide proof of delivery/
purchase before any work can be
carried out on the product. Without
this proof, any work carried out will be
chargeable. Please keep your receipt or
delivery note.
• All work will be carried out by Gtech or
its authorised agents.
• Any parts which are replaced will
become the property of Gtech.
• The repair or replacement of your
product is under guarantee and will not
extend the period of guarantee.
• The guarantee provides benefits which
are additional to and do not affect your
statutory rights as a consumer.
Gtech does not guarantee the repair or
replacement of a product as a result of:
• Normal wear and tear.
• Accidental damage, faults caused by negligent use or lack of care
and maintenance, misuse, neglect, careless operation or handling of
the product which is not in accordance with operating manual.
• Use of the product for anything other than the normal domestic
household purposes.
• Use of parts and accessories which are not Gtech genuine
components.
• Faulty installation (except where installed by Gtech)
• If it is modified in any way.
• Repairs or alterations carried out by parties other than Gtech or its
authorised agents.
• Purchasing your product from an unofficial third party (i.e not from
Gtech or an official Gtech retailer.
• If you are in doubt as to what is covered by your guarantee, please
call the Gtech Customer Care Helpline on UK: 08000 308 794
International orders are subject to a delivery charge for both faulty and
non faulty products.
WARRANTY – TERMS AND CONDITIONS
CPN4395
Grey Technology Limited
Brindley Road, Warndon, Worcester WR4 9FB
email: support@gtech.co.uk
telephone: 01905 345891
www.gtech.co.uk
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