Guardian LINGO Setup guide

Quick Start User Guide
Contents
Guardian
SAFETY PENDANTS
02
03
04
04
04
05
06
07
Your Device......................................................
LED Indicators...................................................
Procedures.......................................................
FAQ.....................................................................
Download the full User Guide by
scanning this image with a QR
Code Reader or call the office on
[phone].
Turning the Device On/Off .......................
Charging the Device.....................................
Testing the SOS Button.................................
Testing the Fall Detection..............................

Your Device
2
1. Microphone
2. GPS Signal and Power LED
3. Cell Signal LED
4. SOS Button
5. On Button
6. Speaker
2.
4.
5.
6.
3.
1.
To know where the device is, text 0000,A00 to the Lingo’s phone
number. It will automatically respond with a link to Google Maps.
Example return texts will read:
Location,010919,9:00,A,14,0Km/h,50%,https://maps. google.
com/maps?q=xxx
(A=Current Location)
Location,010919,9:00,V,14,0Km/h,50%,https://maps. google.
com/maps?q=xxx
(V=Last Known Location. This is sometimes given when the device
is indoors or in areas with poor GPS signal)
Acquiring Location

LED Indicators
3
Cell
Signal
Power
GPS
Signal
Blue
Red
Green
Off
Off (while device is charging)
Off
On for 1 second every few seconds
Quick Flash every 3 seconds
Blinking Fast
Blinking fast with Red Light
Quick Flash every 3 seconds
On (while device is charging)
Blinking fast with Blue Light
On for 1 second every few seconds
In sleep mode to save battery
Battery is fully charged
Battery is charging
Battery is low
When pressing the On Button, if a
voice prompt sounds the battery is
at 10% or less
In sleep mode to save battery
No Cell Signal is being received
Cell Signal is received
Device is preparing to turn on
Battery is low
GPS signal acquired successfully
Searching for GPS signal
Feature Description
Green
Blue OR Red

4
5.
4.
3.
2.
1.
Procedures
Turning On: Press and hold the On Button (image
1) until you feel a slight vibration (about 5
seconds), then let go. Within a minute, the device
will announce, “Your Guardian is turning on".
Turning Off: Press and hold the On Button (image
1) AND the SOS Button (image 2) at the same
time until the device announces, “Your Guardian
is turning off”. Then release both buttons.
Connect the USB end of the charging cord
(image 3) to the wall plug (image 4), ensuring
that when plugged into the power outlet the
power is switched on.
Connect the other end of the special cord to the
back of the Lingo (image 5). When connected
properly, the voice prompt “Your alarm is
charging” will be heard. Visually, the unit is
charging when the red light is on solid.
When battery power is at 20% and again at
10% remaining, the voice prompt will announce:
“Your battery is low, please recharge soon.”
When the side button is briefly pressed, if the
Lingo has 10% or less battery remaining, the red
light will blink once, and a voice will announce:
“Low battery. Please charge your device.”
Turning the Device On/Off
Charging the Device

Procedures
It is recommended to test the Lingo every 1-3 months.
5
Family Monitored: Inform the contacts of the test.
Professionally Monitored: Move to step 2.
Press and hold the SOS button until it vibrates and beeps. A voice
prompt will then announce the activation.
Family Monitored: A call will be made to Contact Number 1.
Professionally Monitored: A call will be made to the Monitoring
Company. Move to step 5.
The contact must press 1 on their phone keypad within 30 seconds
of answering. This will stop the Lingo from hanging up and calling the
next contact.
Family Monitored: After the call is connected, confirm both parties
can hear each other.
Professionally Monitored: Confirm you can hear each other and
let them know you’re performing a test.
Either party can end the call but when testing, the pendant user
should hang up with a short press of the SOS button.
Testing the SOS Button
1.
2.
3.
4.
5.
6.

Procedures
6
Testing the Fall Detection
Family Monitored: Inform contacts of the test.
Professionally Monitored: Move to step 2.
Drop the Lingo from chest height over a soft area. Within 7 seconds, it
will announce that a fall has been detected.
Cancel with a short press of the SOS button. The device will announce
that fall detection has been cancelled.
Repeat step 2 but do NOT press SOS to cancel. The fall alert
announcement will sound three times. Following this, move to step 5.
Family Monitored: A call will be made to Contact Number 1.
Professionally Monitored: A call will be made to the Monitoring
Company. Skip to step 7.
The contact must press 1 on their phone keypad within 30 seconds of
answering. This will stop the Lingo from hanging up and calling the next
contact.
Family Monitored: After the call is connected, confirm both parties
can hear each other.
Professionally Monitored: Confirm you can hear each other and let
them know you’re performing a test.
Either party can end the call but when testing, the pendant user should
hang up with a short press of the SOS button.
1.
2.
3.
4.
5.
6.
7.
8.

FAQ
Question Answer
What should the emergency
contacts do if they are called?
(not relevant if professionally
monitored)
What should I do if the alarm
activates accidentally?
How do I request phone number
changes or other adjustments?
Why is the GPS not working?
Why is the device not charging?
Your lifetime support includes this. Just call
us on 08 6336 9448.
They will be prompted to, “Press 1 on your
phone keypad to continue.” Then listen to
provide help as needed.
The Lingo will always remind the user what
to do if this happens; “Cancel by pressing
the SOS button”.
GPS requires a straight line view of the sky.
Take the Lingo outside for 2-3 minutes until
the GPS LED flashes every 3 seconds.
Confirm the Lingo is connected to the
Charging Cable (refer to page 4). If any
of the connection points on the Lingo
become dirty or discoloured, order
Guardian’s special cleaning kit.
7
Why didn’t Fall Detection sound
after a fall?
Due to the varied nature of falls, some
falls may not register. We can adjust the
sensitivity if necessary. However, in the
event of a fall, do not wait for the Fall Alert
alarm sound but press and hold the SOS
button if you are conscious.

Guardian
SAFETY PENDANTS
Thank you for choosing
Guardian Safety Pendants!
New Technology, Old Fashioned Service
Where You're Treated Like Family
Guardian Safety Pendants Pty Ltd.
6/26 Dugdale Street, Warwick WA 6024
Phone: [phone] Email: [e-mail]
Website: GuardianSP.com.au