Hans Grohe Axor Starck 104801 Series Installation guide

Citterio
39480XXX
Installation Instructions / Warranty
Axor Uno
38480XX1
Axor Terrano
37482XX1
Axor Terrano
37480XX1
Axor Starck
10480XX1
Axor Citterio
39482XX1
Axor Carlton
17480XX1
Axor Steel
35480801
Axor Carlton
17482XX1
Axor Citterio
39480XX1
Axor Montreux
16480XX1
Trim Kit for 2-Handle Roman Tub Set
Axor Phoenix
17582XX1
Axor Phoenix
17580XX1
Axor Massaud
18480XX1

2
Axor Terrano
37482XX1
Axor Carlton
17480XX1
Axor Terrano
37480XX1
Axor Steel
35480801
Axor Carlton
17482XX1
Axor Starck
10480XX1
Axor Trim Kit for 2-Handle Roman Tub Set
Axor Phoenix
17580XX1
Axor Phoenix
17582XX1
Axor Massaud
18480XX1

3
Axor Uno
38480XX1
Axor Citterio
39482XX1
Axor Citterio
39480XX1
Axor Montreux
16480XX1

4
Installation
Turn the water off at the main (1).
Massaud only:
Remove the stem extension, stem extension screw, and
safety set (2).
This trim kit is for use with rough-in 13550181.
The surface material must be installed and sealed
prior to installation of this trim kit.
Install the new sleeve and stem extension
Terrano only:
Remove the snap connector. Install the flanges. Reinstall
the snap connector.
1a
1b
1c

5
Montreux only:
Remove the snap connector. Install the flanges.
All models:
Install the flanges.
Locate the decal sheet. Pull the backing strips from the 0,
1, and 2 decals.
Place the decal sheet around the diverter (1). Peel it off
so that the 0, 1, and 2 decals
are left behind (2).


3
2
1d

6
Place the decal sheet around the thermostatic mixer. Peel
it off so that the 100odecal is left behind.
Turn the water on at the main (1).
If water comes through the spout, position the
diverter handle so that the indicator is next to
decal 1.
If water comes through the handshower, position
the diverter handle so that the indicator is next to
decal 2.
=
=
1
4
5a
5b
2

7
If the water is off, position the diverter handle so that the
indicator is next to decal 0.
All models except Montreux:
Push the handle firmly into place over the snap connector.
Montreux only:
Tighten the handle screw with a 3 mm Allen wrench.
Install the screw cover.
=
5c
0
6b
6a

8
All models:
Place the thermostatic mixer handle on the stem.
Turn the thermostatic mixer handle until the water
coming out measures 100oF on a thermometer.
Remove the handle.
7
8
9

9
User Instructions
Turn the thermostatic mixer handle clockwise to make the water cooler, counter-clockwise to make
it warmer. The handle will stop when the temperature is 100oF. If water hotter than 100oF is de-
sired, press the safety stop override button, and continue turning the handle counter-clockwise.
Reposition the thermostatic mixer handle so that the safety
stop override button is next to the 100odecal. Tighten
the set screw.
10

10
2
1
19
4
36
5
8
7
910
19
20
12
11
14
13
15
16 17 18
21
22
23
24
25
26
27
30
25
28
29

11
1 handle Starck 10993XX0
2 thermostat handle Starck 10996XX1
3 handle Carlton cross 17298XX0
4 thermostat handle Carlton cross 17394XX1
5 handle Carlton lever 17993XX0
6 thermostat handle Carlton lever 17395XX1
7 handle Terrano cross 37995XX0
8 thermostat handle Terrano cross 37393XX1
9 handle Terrano lever 37993XX0
10 thermostat handle Terrano lever 37394XX1
11 handle Steel 35993800
12 thermostat handle Steel 35392801
13 handle Uno 38993XX0
14 thermostat handle Uno 38392XX1
15 handle Citterio cross 39392XX0
16 thermostat handle Citterio cross 39393XX1
17 handle Citterio lever 39394XX0
18 thermostat handle Citterio lever 39395XX1
19 flange 21828XX0
20 flange 96640XX0
Replacement Parts
21 handle, Montreux 16593XX0
22 thermostat handle, Montreux 16596XX1
23 handle, Phoenix cross 96792XX1
24 thermostat handle, Phoenix 96791XX1
25 handle, Phoenix lever 96632XX1
26 thermostat handle, Phoenix 96631XX1
27 decal sheet 97791001
28 Massaud handle 18894000
29 thermostat handle, Massaud 18995001
30 Massaud flange 98837000
XX = Colors
00 chrome
62 oil rub bronze
80 Steel®
81 Satinox®
82 brushed nickel
83 polished nickel

12
Cleaning Recommendation for Hansgrohe Products
Modern faucetry and shower products utilize a combination of materials to comply with the needs of the mar-
ket with regard to design and functionality.
To avoid damage, it is necessary to use some caution when cleaning. Damage caused by improper treatment
is not covered under the Hansgrohe warranty.
Cleaning Materials for Faucets and Showers
•To remove lime scale, use only products made specifically for that purpose. Always follow the manufac-
turer’s instructions when using.
•Do not use cleaners that contain hydrochloric, formic, acetic, or phosphoric acids, as these will cause
considerable damage to finishes and to plastic components.
•Never mix cleaning materials.
•Never use cleaners containing abrasives. Do not use abrasive cleaning cloths, pads, or sponges.
Cleaning Procedures
•Clean your faucets and shower products as and when required. Regular cleaning will prevent scale
buildup and water spotting.
•Follow the label instructions. Do not allow any cleaner to remain on the product for longer than neces-
sary.
•When using spray cleaners, spray first onto a sponge or cloth – do not spray directly onto the product.
•After cleaning, rinse thoroughly with clear water to remove any cleaner residue.
Important
•Soap and shampoo residue can also cause damage to the product. Rinse well with clean water after use.
•If the surface is already damaged, harsh cleaning materials will cause further damage.

13
Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited
to Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and installed in either the United
States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workman-
ship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product which proves
defective because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is
unable to provide a replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the purchase price in
exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a
consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as you
own the product and the home in which the product is installed. If you purchased the product for use primarily for any other purpose, includ-
ing, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Interaktiv and Retroaktiv products, and
(ii) for 5 years, with respect to AXOR, ShowerPower and Pharo products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) improper installation, improper maintenance, misuse, abuse, negligence,
accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no rinse” cleaning products, or the use of the product in any
manner contrary to the product instructions.
C. Labor or other expenses for the disconnection or return of the product for warranty service, or for installation or reinstallation of the
product.
D. Accessories or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY SERVICE
Contact your Hansgrohe retailer, or write to Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Or, call Hansgrohe toll-free at [phone].

14
In requesting warranty service, you will need to provide
1. The sales receipt or other evidence of the date and place of purchase.
2. A description of the problem.
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 1492 Bluegrass
Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WAR-
RANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO
CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAM-
AGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from State to State.
You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in
court against us under the Magnuson-Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect. Prior to installing,
always carefully study the enclosed instructions on the proper installation and the care and maintenance of the product. If you have ques-
tions at any time about the use, installation, or performance of your Hansgrohe product, or this warranty, please call or write to us at the
toll-free number and address printed above.

15

Hansgrohe, Inc. •1490 Bluegrass Lakes Parkway •Alpharetta, GA 30004
Tel. [phone] •Fax [phone]
www.hansgrohe-USA.com
US - Installation Instructions •Part No. 90572103 •Revised 03/2007