Heatsail DOME User manual

Do not discard this manual, it contains your device’s serial number.
For the most recent version of this manual check our website.
www.sutherlandfurniture.com
U S E R M A N U A L

INTRODUCTION
ELECTRICAL SAFETY PROCEDURES
OPERATIONAL SAFETY
MAINTENANCE
WARRANTY CONDITIONS
APPLICABLE LAW
ASSEMBLY AND WIRING INSTRUCTIONS
OPERATION
TROUBLESHOOTING
CONTACT INFORMATION
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4Heatsail DOME®
Thank you for your purchase!
This user manual is inextricably connected to the DOME® and
must always be kept by the user or by another authorized
responsible person.
Please read through this user manual carefully. It contains
essential information regarding the safety, operation, cleaning
and maintenance of the DOME. Heatsail will not be held
responsible for injury and/or damage to people, animals and
subjects resulting from non-compliance with the instructions
in this user manual.
Heatsail reserves the right to make changes to the product,
the technical features and the user manual at any time and
without the need for prior notice.
If you decide to sell the DOME, transfer it to another user
or leave it behind when moving, this manual must be made
available to the new user.
We would like to wish you plenty of warm and pleasant
evenings with our DOME!
The HEATSAIL team.

5User manual
User manual
Operating, maintenance and installation guide.
Attention
Please read through these instructions carefully before using your DOME.
Do not discard this manual, as it contains your device’s serial number.

6Heatsail DOME®
1. Electrical safety procedures &
requirements
The use of the DOME requires an electrical installation with reliable safety
grounding. The installation’s electrical safety can only be guaranteed if
the device has been correctly connected to a grounding (earthing) system
built in accordance with the safety instructions. A preliminary inspection is
absolutely essential. In the event of any uncertainty, a careful inspection
must be made by a qualified and authorized technician. Heatsail will not be
held responsible for injury and/or damage resulting from an ungrounded
installation.
The installation of the DOME’s electrical components requires a mains
connection of 240V-50/60Hz (16 Amp fuse EN 30 mA RCD): the connection
must be properly implemented in accordance with the applicable IEC-CEI
standards. Please note: statutory and other local regulations may apply.
This product must by installed by a licensed electrician and the power
supply connection should be in accordance with the requirements of
NFPA 70 and OSHA Regulations 29 CFR 1910.304(b)(2)
Before carrying out any maintenance or other work, the power supply
must be disconnected by a licensed electrician. Use Lock-out/Tag-
out procedures to ensure that the power can’t be switched on again
accidentally.
The use of adapters, power strips and extension cords may not be used
for the DOME’s electrical supply. A switch must be installed between the
DOME and the fuse box at all times. Non-compliance with these instruc-
tions may compromise the safety of the device. Heatsail will not be held
liable for any damage resulting from these issues.
2. Operational Safety
A minimum clear height of 71 inches (1.80 meter) must be observed for the
DOME, measured between the ground and bottom of the lowest heating
element at the time of installation.

7User manual
Children must be under adult supervision at all times when near this prod-
uct, when in use. This product is not intended to be operated by children,
to be played with or to be played on. The DOME must be kept out of reach
of anyone incapable of assessing the risks which can arise from the (im-
proper) use of electrical equipment.
Do not use the DOME in small rooms when occupied by persons not capa-
ble of leaving the room on their own, unless constant supervision
is provided.
CAUTION – The DOME can create extremely high temperatures
and can cause burns. The DOME should never be touched once it
has been switched on.
Particular attention should be paid when children and vulnerable per-
sons are present.
The DOME will remain hot for a considerable period of time after it has
been switched o. Do not touch the DOME for a period of 40 minutes after
it has been switched o.
Caution should be exercised at all times. The grill does not oer
protection against the heat.
The DOME must never be used when the glass is damaged.
The DOME may not be used with a timer or any device which can
automatically switch on the heating, as there is a risk of fire if the DOME
has been incorrectly positioned or if items have been placed within
the minimum safe operating distance.
Never use the DOME in the immediate vicinity of a bath, jacuzzi, shower,
or swimming pool.
To reduce the risk of fire, keep textiles, curtains, or any other flammable
material a minimum distance of 40 inches (1 meter) from the DOME.
Never cover your DOME without disconnecting power to the unit!

8Heatsail DOME®
The DOME must never be touched with bare, wet or damp body parts.
The DOME is constructed of six high radiance ceramic heating elements,
mounted on a reflective plate. The full operating temperature will be
reached within 30 minutes. Please note: there is no noticeable glow in the
infrared area.
Never use the DOME to light anything. The ceramic elements are fragile
and must be handled with care. The same also applies to the glass casing.
Always ensure that the DOME is anchored on a flat surface before use.
Always keep the DOME free of snow. The dome is not allowed for use
in greenhouses or building sites.
Heatsail will not be held responsible for damage resulting from
non-compliance with the instructions regarding use and maintenance.
3. Maintenance
3.1 Cleaning
Your DOME must be cleaned on a monthly basis.
The electrical supply must be disconnected via the installation’s breaker
switch and by disconnecting the wiring before cleaning activities can com-
mence. Cleaning may only be done with a dry and soft cloth. Do not use
any abrasive cloths. Do not use detergents. Using a high pressure and/or
steam cleaner is prohibited. Cleaning is only permitted once the DOME
has completely cooled down.
Non-compliance with these rules may compromise the safety of the de-
vice. Heatsail will not be held responsible for damage resulting from
non-compliance with the cleaning instructions.

9User manual
3.2. Replacing the bulb
Your DOME is supplied with a R7S 230V/120 Watt (78mm) halogen bulb
as standard. The maximum permitted output power of the bulb is 120 Watt.
The electrical supply must be disconnected via the installation’s breaker
switch before the bulb can be replaced.
You can replace the bulb by carefully sliding the glass upwards. Use a
tool (like a screwdriver) to hold up the glass. The bulb is held in place by a
spring. Remove the bulb by first pushing it to the left or right and thereby
releasing it from its socket. Then replace the bulb and reverse previous
steps. Please be careful never to touch the halogen bulb with bare fingers,
as oils from skin will significantly reduce bulb life.
3.3. Inspection
The DOME must be subjected to an annual inspection.
The user is not authorized to carry out his own inspections and repairs.
Inspection of the DOME must exclusively be carried out by qualified and
authorized technicians, in accordance with Heatsail’s applicable standards
and regulations. “Qualified technicians” are understood to mean: people
who have completed a technical training course for the installation of
outdoor heating and who are familiar with the applicable electrical laws
and regulations.
The electrical supply must be disconnected via the installation’s mains
breaker or by disconnecting the plug before any work can be carried out.
All repairs must be requested via an authorized distributor of Heatsail
products.
A repair is only valid when original parts have been used.
Upon written approval by Heatsail, the entire control panel should be re-
turned in case of a defective cable.
Heatsail will not be held responsible for damage resulting from non-
compliance with the maintenance instructions.

10 Heatsail DOME®
4. Warranty conditions
4.1. Warranty
Your DOME comes with a two year, limited warranty. The original invoice
will serve as your proof of purchase. This warranty does not aect the
buyer’s rights by virtue of the national legislation regarding the sale of
consumer goods.
This warranty is only valid if the DOME’s installation and maintenance
have been carried out in accordance with the applicable standards
and regulations and instructions for the installation, use, cleaning and
maintenance of the product, by qualified individuals who satisfy the
legal requirements.
The warranty term will commence from the date the goods were delivered.
Any defective goods will be reveiwed by an authorized Heatsail distributor.
Once Heatsail has deemed a fault as a warranty situation, the Heatsail
unit(s) will be brought to a local distributor for repair and returned in a timely
manner. Heatsail and its distributors will not award any compensation
for any direct or indirect damage resulting from, or relating to, using the
product.
The replaced parts will be under warranty for the remainder of the warranty
period from the date the goods are delivered.
4.2. Warranty exclusions
• The conditions for activating the warranty were not met.
• The parts appear to be defective as a result of negligence or
inappropriate use or incorrect maintenance.
• The installation has not been carried out in accordance with the legal
standards and not in accordance with the instructions provided in
the user manual.
• Any damage caused as a result of weather conditions, chemical and
electrochemical reactions, improper use, natural disasters, electrical
discharge, fire, a defective electrical installation, modifications or
mishandling to packaging, the handle and the electrical wiring.
• Any damage caused by transport.

11User manual
We recommend you thoroughly check the goods upon receipt, allowing
you to immediately notify the seller of any possible damage and to record
any such damage on the transport document and the courier’s copy.
For example:
• Physical damage after the installation, including glass breakage,
scratches on the DOME and accessories.
• Suspicious tampering with the DOME and/or other causes which
can’t be attributed to the product’s manufacture.
• The use of non-original replacement parts.
• Damage caused through normal wear and tear.
4.3. What to do in case of a fault?
In case of a fault, you must contact an authorized distributor immediately
(and no later than two months after the fault was first identified) for a repair
or replacement. The warranty can only be initiated after written permission
has been granted.
Heatsail declines any form of liability for any possible damage and/or in-
jury which has been either directly or indirectly caused to people, animals
or objects as a result of non-compliance with the instructions in the user
manual and which specifically concern the warnings in relation to the in-
stallation, use and maintenance of the device.
5. Applicable law – competent court
The general terms and conditions and the agreement are governed
by Belgian law. The courts of the judicial district of Antwerp shall have
exclusive jurisdiction to settle any dispute arising from the agreement.

12 Heatsail DOME®
6. Assembly and wiring instructions
Open the box and follow these instruction guidelines for a quick installation.
You’ll find this inside:
Requirements
To safely build your DOME, you will need the following tools:
Protective work gloves A stable ladder An phillips or cross-tip
screwdriver
A mechanical lift Two strong people to help lift
Prefer a video over this printed manual?
Visit our website http://start.heatsail.com
OR
22x bricks (7 lbs/each)
1x control box
1x remote control (wall attachment included)
3x M6 button head screws
1x floor screw assortment
1x user manual
2x allen wrench
1x grounding hardware (M6 nut, 3x lock washers)
5x M6 set screws
1x DOME hood
1x straight tube
1x curved tube
1x metal box
1x metal cover box
6x ballast weights (27 lbs/each)
Box-end wrench or wrench
and socket (M10)
OR
Power drill
OR
Shipping box

13User manual
Open your box with care.
Cut away the plastic foil and
remove the top.
(Keep it until after STEP 2)
STEP 1b
Use a ladder to take out the
curved tube
STEP 1a
Lift the box and set aside. Place
the DOME on the top section
of the box and set aside for now.
NOTE: Do not carry the DOME
by holding the cable.
TIP: Use a zip tie to carry
the DOME easily.
STEP 2

14 Heatsail DOME®
Remove remaining items from the pallet.
NOTE: It is a good ideas to conduct an inventory of
the included pieces/hardware before proceeding.
Take the metal box. Position so
that the opening is on the far side.
NOTE: Before continuing, be sure
you place the metal box where
you want the DOME installed for
permanent mounting.
STEP 3
Stack the first level of bricks as
shown in the image. The stack
orientation is important!
Opening
1 2 3 4 5 6
7 8 9 11 12 13
10
1
2
3
4
6
7
8
9
5
Gap
1 2 3 4 5 6
7 8 9 11 12 13
10
1
2
3
4
6
7
8
9
5
Remove the allen wrench from the hardware
box to remove the lid of the metal box by
unscrewing 2x M6 screws. Lift the lid and
remove 6x ballast weights, the black zip tie,
and straight tube.
STEP 4
STEP 5
STEP 6
Level 1
Gap

15User manual
Build a second level of bricks.
Ensure you repeat the order
(shown at right). The stack
orientation is important!
Stack the first three ballast
weights as shown on top of the
first row of bricks.
Gap
1 2 3 4 5 6
7 8 9 11 12 13
10
1
2
3
4
6
7
8
9
5
Gap
1 2 3 4 5 6
7 8 9 11 12 13
10
1
2
3
4
6
7
8
9
5
Gap
1 2 3 4 5 6
7 8 9 11 12 13
10
1
2
3
4
6
7
8
9
5
Place the last three ballast
weights in the metal tab/bracket
in the metal box.
STEP 7
Level 2

16 Heatsail DOME®
Look into opening on side of
the metal box and identify the
location of the screw hole.
Insert set screw into the hole of
the tube, but DO NOT tighten it
fully at this time.
Take the cover and close the box.
It will only fit one way.
Ensure the alignment tabs
are properly oriented and it is
fully seated.
STEP 9
1x
Side Top
STEP 8b
STEP 8a
Alignment tabs

17User manual
Secure the metal cover with the
two M6 screws (See Step 4) with
the allen wrench.
If you opted for a DOME with
extended height, insert the
extension piece as shown.
Ensure the screw hole faces the
same direction as the opening
in the metal box.
Insert the long tube into the hole.
Ensure the green and yellow ground
wire is inside the opening and extends
from the bottom, through the opening
in the metal box.
STEP 10
STEP 11a
STEP 11b

18 Heatsail DOME®
Gently slide the cover onto the
pole. Use the plasic ring to protect
it. Let the cover rest diagonally
on the metal box underneath.
Using a mechanical lift, two
strong friends, or the shipping
box (as shown below) to lift the
DOME hood in preparation for
following steps.
TIP: Use a piece of tape to hold
the exposed wires at the end of
the power cable together. This
will ease its path into and through
the tube.
STEP 12
STEP 13

OR
STEP 14
STEP 15
19User manual
Insert the curved tube and attach
it to the short vertical tube
extending upwards from the
base.
Insert the cable into the tube.
Keep pushing until you can reach
it through the opening at the
bottom of the metal box.

20 Heatsail DOME®
Rotate the arc of the pole directly
above the DOME. Insert and push
the power cable through the pole
as you lift the DOME to meet the
mounting bracket to the pole.
(shown at right).
Ax the DOME using three
of the M6 allen set screws.
STEP 16
Insert the remaining set screw to
adjust the tilt of the DOME.
STEP 17a
STEP 17b