
Troubleshooting
Problem Possible cause Solution
Water does not shut
off completely.
Leaks at waterline
connection.
Leaks from handle.
Leaks at hose
connection.
Leaks at shower
valve connection.
Diverter knob does
not work.
1. Oring is not seated correctly or worn.
2. Cartridge may be defective.
1. Worn or broken washer
2. Faucet body may be defective.
1. Cartridge may come loose.
2. Cartridge may be defective.
1. Hose connection is loose.
1. Connection may come loose or not sealed
completely.
2. Defective shower valve inlet or outlet connector.
1. Diverter cartridge may be defective.
LED light does not light or
noisy LED showerhead.
Low flow
1. Defective LED generator.
1. Check for water pressure problems.
2. Aerator may be dirty or clogged.
1. Reseat or replace O-ring.
2. Replace the cartridge.
1. Replace the washer.
2. Replace the faucet( contact us for the
replacement)
1. Reseat cartridge tight.
2. Replace the cartridge.
1. Tighten hose.
2. Replace valve body.
1. Check connections
2. Replace valve body.
1. Replace the cartridge.
1. Replace the LED spray head(for kitchen
faucet)
2. Replace LED threaded pipe(for separate
faucet spout)
3. Replace the LED generator(for others)
1.Clean or replace the aerator.
2.Remove water flow restrictor if available.
3.Install booster or pump(if applicable)
4
6Remove spray head and turn the faucet on
for 1 minute to flush any debris.
5Connect waterlines(F) to angle stops.
Turn on the angle stops and check for
leakage(DO NOT TURN FAUCET ON)
F