HIK VISION DS-7104HGHI-SH User manual

Digital Video Recorder
User Manual
UD02298N

Digital Video Recorder User Manual
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User Manual
About this Manual
This Manual is applicable to Turbo HD Digital Video Recorder (DVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other
information hereinafter are for description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the
company website
Please use this user manual under the guidance of professionals.
Legal Disclaimer
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, OUR COMPANY WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE
CONFORMS THE APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT
THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATER PREVAILS.

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at his
own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply
therefore with the applicable harmonized European standards listed under the EMC Directive
2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Applicable Models
This manual is applicable to the models listed in the following table.
Series
Model
DS-7100HGHI-SH
DS-7104HGHI-SH
DS-7108HGHI-SH
DS-7100HQHI-SH
DS-7104HQHI-SH
DS-7200HGHI-SH
DS-7204HGHI-SH
DS-7208HGHI-SH
DS-7216HGHI-SH
DS-7200HQHI-SH
DS-7204HQHI-SH
DS-7208HQHI-SH
DS-7216HQHI-SH
DS-7200HQHI-E1
DS-7204HQHI-E1
DS-7208HQHI-E1
DS-7200HQHI-E2
DS-7208HQHI-E2
DS-7216HQHI-E2
DS-7300HGHI-SH
DS-7304HGHI-SH
DS-7308HGHI-SH
DS-7316HGHI-SH
DS-7324HGHI-SH
DS-7332HGHI-SH
DS-7300HQHI-SH
DS-7304HQHI-SH
DS-7308HQHI-SH
DS-7316HQHI-SH
DS-8100HGHI-SH
DS-8104HGHI-SH
DS-8108HGHI-SH
DS-8116HGHI-SH
DS-8124HGHI-SH
DS-8132HGHI-SH
DS-8100HQHI-SH
DS-8104HQHI-SH
DS-8108HQHI-SH
DS-8116HQHI-SH
DS-9000HQHI-SH
DS-9004HQHI-SH
DS-9008HQHI-SH
DS-9016HQHI-SH

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Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Provides additional information to emphasize or supplement
important points of the main text.
Indicates a potentially hazardous situation, which if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided,
will result in death or serious injury.
Safety Instructions
•Proper configuration of all passwords and other security settings is the responsibility of the installer and/or
end-user.
•In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation
and region. Please refer to technical specifications for detailed information.
•Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 100
to 240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for
detailed information.
•Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire
hazard.
•Please make sure that the plug is firmly connected to the power socket.
•If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then
please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the device.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may
cause damage to the sensitive electronics within the unit.
•Use the device in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer.

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Product Key Features
General
Connectable to HDTVI and analog cameras;
Connectable to the Coaxitron camera/dome with long transmission distance;
Connectable to IP cameras;
The IP camera connection is not supported by DS-7100.
Each channel supports dual-stream. Main stream supports up to 1080P resolution and sub-stream
supports up to WD1 resolution;
The DS-7100-E1 and DS-7200-E1/E2 support up to 720p resolution, and
DS-7200HQHI-E1/E2 supports up to 1080p lite (960×1080) resultion.
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
Encoding for both video stream and video & audio stream; audio and video synchronization during
composite stream encoding;
Watermark technology.
Local Monitoring
HDMI/VGA output at up to 1920×1080 resolution;
1/4/6/8/9/16/25/36-screen live view is supported, and the display sequence of screens is adjustable;
Live view screen can be switched in group and manual switch and automatic cycle live view are also
provided, the interval of automatic cycle can be adjusted;
Quick setting menu is provided for live view;
The selected live view channel can be shielded;
Motion detection, video-tampering detection, video exception alarm, video loss alarm and VCA alarm
functions;
Privacy mask;
Several PTZ protocols supported; PTZ preset, patrol and pattern;
Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
For DS-7100HGHI-SH, DS-7104HQHI-SH, and DS-7200HQHI-E1 series, 1 SATA hard disk can be
connected;
For DS-7200HGHI&HQHI-SH and DS-7200HQHI-E2 series, up to 2 SATA hard disks can be
connected;
For DS-7300HGHI&HQHI-SH series, 4 SATA hard disks and 1 eSATA disk can be connected;
For DS-8100/9000-SH series, 8 SATA hard disks and 1 eSATA disk can be connected.
Each disk with a maximum of 6TB storage capacity;
8 network disks (8 NAS disks, 8 IP SAN disks or n NAS disks + m IP SAN disks (n+m ≤ 8)) can be
connected.
Supports eSATA disks for recording or backup;
S.M.A.R.T. and bad sector detection;
HDD sleeping function;
HDD property: redundancy, read-only, read/write (R/W);
HDD group management;

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HDD quota management; different capacity can be assigned to different channels.
For DS-9000HQHI-SH series, hot-swappable HDD supporting RAID0, RAID1, RAID5 and RAID10
storage scheme, and can be enabled and disabled on your demand. Up to 16 arrays can be configured
and 16 TB capacity is allowed.
Recording and Playback
Holiday recording schedule configuration;
Cycle and non-cycle recording modes;
Normal and event video encoding parameters;
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm and
Event;
8 recording time periods with separated recording types;
Pre-record and post-record for motion detection triggered recording, and pre-record time for schedule
and manual recording;
Searching record files by events (alarm input/motion detection);
Customization of tags, searching and playing back by tags;
Locking and unlocking of record files;
Local redundant recording;
Searching and playing back record files by camera number, recording type, start time, end time, etc.;
Smart playback to go through less effective information;
Zooming in for any area when playback;
Multi-channel reverse playback;
Supports pause, fast forward, slow forward, skip forward, and skip backward when playback, locating
by dragging the mouse on the progress bar;
4/8/16/24/32-ch synchronous playback;
Backup
Export data by a USB, SATA or eSATA device;
Export video clips when playback;
Management and maintenance of backup devices.
Alarm and Exception
Configurable arming time of alarm input/output;
Alarm for video loss, motion detection, video tampering, abnormal signal, video input/recording
resolution mismatch, illegal login, network disconnected, IP confliction, record exception, HDD error,
and HDD full, etc.;
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and
alarm output;
VCA detection alarm (line crossing detection and intrusion detection) is supported;
DS-7100 does not support VCA alarm.
Support coaxial alarm;
Automatic restore when system is abnormal.
Other Local Functions
Manual and automatic video quality diagnostics;
Operable by mouse and remote control;
Three-level user management; admin user can create many operating account and define their operating
permission, which includes the permission to access any channel;

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Completeness of operation, alarm, exceptions and log writing and searching;
Manually triggering and clearing alarms;
Importing and exporting of configuration file of devices;
Getting cameras type information automatically.
Network Functions
1 self-adaptive 10M/100M network interface for DS-7100, DS-7204/7208HGHI-SH, and
DS-7204/7208HQHI-E1/E2; 2 self-adaptive 10M/100M/1000M network interfaces for
DS-8100HQHI&HGHI-SH and DS-9000HQHI-SH series, with three working modes configurable:
multi-address, load balance, network fault tolerance; and 1 self-adaptive 10M/100M/1000M network
interface for other models.
IPv6 is supported;
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™ and HTTPS
are supported;
Extranet access by HiDDNS;
Support access by Cloud P2P;
TCP, UDP and RTP for unicast;
Auto/Manual port mapping by UPnPTM;
Remote search, playback, download, locking and unlocking the record files, and downloading files
broken transfer resume;
Remote parameters setup; remote import/export of device parameters;
Remote viewing of the device status, system logs and alarm status;
Remote keyboard operation;
Remote locking and unlocking of control panel and mouse;
Remote HDD formatting and program upgrading;
Remote system restart and shutdown;
Support upgrading via remote FTP server;
RS-232, RS-485 transparent channel transmission;
Alarm and exception information can be sent to the remote host;
Remotely start/stop recording;
Remotely start/stop alarm output;
Remote PTZ control;
Remote JPEG capture;
Two-way audio and voice broadcasting;
Embedded WEB server.
Development Scalability
SDK for Windows and Linux system;
Source code of application software for demo;
Development support and training for application system.

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Table of Contents
Product Key Features................................................................................................................................. 5
Chapter 1 Introduction........................................................................................................................ 13
1.1 Front Panels................................................................................................................................... 14
1.2 IR Remote Control Operations ...................................................................................................... 23
1.3 USB Mouse Operation .................................................................................................................. 26
1.4 Input Method Description.............................................................................................................. 27
1.5 Rear Panel ..................................................................................................................................... 28
Chapter 2 Getting Started ................................................................................................................... 32
2.1 Starting Up and Shutting Down the DVR ..................................................................................... 33
2.2 Activating the Device.................................................................................................................... 35
2.3 Using the Wizard for Basic Configuration..................................................................................... 37
2.4 Login and Logout .......................................................................................................................... 42
2.4.1 User Login ........................................................................................................................... 42
2.4.2 User Logout ......................................................................................................................... 42
2.5 Adding and Connecting the IP Cameras........................................................................................ 44
2.5.1 Activating the IP Camera..................................................................................................... 44
2.5.2 Adding the Online IP Cameras............................................................................................. 45
2.5.3 Editing the Connected IP Cameras....................................................................................... 48
Chapter 3 Live View............................................................................................................................. 51
3.1 Introduction of Live View ............................................................................................................. 52
3.2 Operations in Live View Mode...................................................................................................... 53
3.2.1 Front Panel Operation.......................................................................................................... 54
3.2.2 Using the Mouse in Live View............................................................................................. 54
3.2.3 Main/Aux Output Switching................................................................................................ 55
3.2.4 HDMI and VGA Non-Simultaneous Output........................................................................ 56
3.2.5 Quick Setting Toolbar in Live View Mode .......................................................................... 56
3.3 Channel-Zero Encoding................................................................................................................. 59
3.4Adjusting Live View Settings........................................................................................................ 60
3.5 Manual Video Quality Diagnostics................................................................................................ 62
3.6 User Logout................................................................................................................................... 63
Chapter 4 PTZ Controls ...................................................................................................................... 64
4.1 Configuring PTZ Settings.............................................................................................................. 65
4.2 Setting PTZ Presets, Patrols and Patterns...................................................................................... 67
4.2.1 Customizing Presets............................................................................................................. 67
4.2.2 Calling Presets ..................................................................................................................... 67
4.2.3 Customizing Patrols............................................................................................................. 68
4.2.4 Calling Patrols ..................................................................................................................... 69
4.2.5 Customizing Patterns ........................................................................................................... 70
4.2.6 Calling Patterns.................................................................................................................... 71
4.2.7 Customizing Linear Scan Limit ........................................................................................... 71
4.2.8 Calling Linear Scan ............................................................................................................. 72

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4.2.9 One-touch Park .................................................................................................................... 73
4.3 PTZ Control Panel......................................................................................................................... 74
Chapter 5 Recording Settings.............................................................................................................. 75
5.1 Configuring Encoding Parameters................................................................................................. 76
5.2 Configuring Recording Schedule .................................................................................................. 79
5.3 Configuring Motion Detection Recording..................................................................................... 82
5.4 Configuring Alarm Triggered Recording....................................................................................... 84
5.5 Configuring Event Recording........................................................................................................ 86
5.6 Configuring Manual Recording..................................................................................................... 88
5.7 Configuring Holiday Recording .................................................................................................... 89
5.8 Configuring Redundant Recording................................................................................................ 91
5.9 Configuring HDD Group............................................................................................................... 93
5.10 Files Protection.............................................................................................................................. 94
5.11 Configuring 1080p Lite ................................................................................................................. 96
Chapter 6 Playback.............................................................................................................................. 97
6.1 Playing Back Record Files ............................................................................................................ 98
6.1.1 Instant Playback................................................................................................................... 98
6.1.2 Playing Back by Normal Search .......................................................................................... 98
6.1.3 Playing Back by Event Search........................................................................................... 101
6.1.4 Playing Back by Tag .......................................................................................................... 103
6.1.5 Playing Back by Smart Search........................................................................................... 105
6.1.6 Playing Back by System Logs ........................................................................................... 107
6.1.7 Playing Back by Sub-Periods............................................................................................. 108
6.1.8 Playing Back External File ................................................................................................ 109
6.2 Auxiliary Functions of Playback ................................................................................................. 110
6.2.1 Playing Back Frame by Frame........................................................................................... 110
6.2.2 Digital Zoom...................................................................................................................... 110
6.2.3 Reverse Playback of Multi-channel ................................................................................... 111
Chapter 7 Backup .............................................................................................................................. 112
7.1 Backing up Record Files ............................................................................................................. 113
7.1.1 Backing up by Normal Video Search................................................................................. 113
7.1.2 Backing up by Event Search .............................................................................................. 115
7.1.3 Backing up Video Clips ..................................................................................................... 116
7.2 Managing Backup Devices.......................................................................................................... 117
Chapter 8 Alarm Settings .................................................................................................................. 118
8.1 Setting Motion Detection............................................................................................................. 119
8.2 Setting Sensor Alarms ................................................................................................................. 121
8.3 Detecting Video Loss................................................................................................................... 124
8.4Detecting Video Tampering......................................................................................................... 126
8.5 Setting All-day Video Quality Diagnostics.................................................................................. 128
8.6 Handling Exceptions ................................................................................................................... 129
8.7 Setting Alarm Response Actions ................................................................................................. 131
8.8 Triggering or Clearing Alarm Output Manually .......................................................................... 133
Chapter 9 VCA Alarm ....................................................................................................................... 134