HIK VISION 11 Series User manual

1
Network Dome Camera
Quick Start Guide
UD04290B

Network Dome Camera·Quick Start Guide
2
2
Quick Start Guide
COPYRIGHT © 2017 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures,
graphs are the properties of Hangzhou Hikvision Digital Technology
Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”).
This user manual (hereinafter referred to be “the Manual”) cannot
be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of
Hikvision. Unless otherwise stipulated, Hikvision does not make any
warranties, guarantees or representations, express or implied,
regarding to the Manual.
About this Manual
This Manual is applicable to 11xx Network Dome Camera.
The Manual includes instructions for using and managing the
product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The
information contained in the Manual is subject to change, without
notice, due to firmware updates or other reasons. Please find the
latest version in the company website
(http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the
properties of Hikvision in various jurisdictions. Other trademarks and
logos mentioned below are the properties of their respective
owners.

Network Dome Camera·Quick Start Guide
3
3
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL
HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE
LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF
DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF
THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF
PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL
NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET
SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL
RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS
PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT
THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

Network Dome Camera·Quick Start Guide
4
4
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
FCC Conditions

Network Dome Camera·Quick Start Guide
5
5
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, the RoHS
Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union.
See the product documentation for specific battery
information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information
see: www.recyclethis.info

Network Dome Camera·Quick Start Guide
6
6
Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings
are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.
Warnings
●Proper configuration of all passwords and other security
settings is the responsibility of the installer and/or end-user.
●In the use of the product, you must be in strict compliance with
the electrical safety regulations of the nation and region. Please
refer to technical specifications for detailed information.
●Input voltage should meet both the SELV (Safety Extra Low
Voltage) and the Limited Power Source with 24 V AC or 12 V DC
Warnings Follow these
safeguards to prevent
serious injury or death.
Cautions Follow these
precautions to prevent
potential injury or material
damage.

Network Dome Camera·Quick Start Guide
7
7
according to the IEC60950-1 standard. Please refer to technical
specifications for detailed information.
●Do not connect several devices to one power adapter as
adapter overload may cause over-heating or a fire hazard.
●Please make sure that the plug is firmly connected to the power
socket. When the product is mounted on wall or ceiling, the
device shall be firmly fixed.
●If smoke, odor or noise rise from the device, turn off the power
at once and unplug the power cable, and then please contact
the service center.
Cautions
●Make sure the power supply voltage is correct before using the
camera.
●Do not drop the camera or subject it to physical shock.
●Do not touch sensor modules with fingers. If cleaning is
necessary, use clean cloth with a bit of ethanol and wipe it
gently. If the camera will not be used for an extended period,
please replace the lens cap to protect the sensor from dirt.
●Do not aim the camera at the sun or extra bright places.
Blooming or smearing may occur otherwise (which is not a
malfunction), and affect the endurance of sensor at the same
time.
●The sensor may be burned out by a laser beam, so when any
laser equipment is in using, make sure that the surface of
sensor will not be exposed to the laser beam.

Network Dome Camera·Quick Start Guide
8
8
●Do not place the camera in extremely hot, cold (the operating
temperature shall be-30°C to +60°C , or -40°C to +60°C if the
camera model has an “H” in its suffix), dusty or damp locations,
and do not expose it to high electromagnetic radiation.
●To avoid heat accumulation, good ventilation is required for
operating environment.
●Keep the camera away from liquid while in use.
●While in delivery, the camera shall be packed in its original
packing, or packing of the same texture.
●Regular part replacement: a few parts (e.g. electrolytic
capacitor) of the equipment shall be replaced regularly
according to their average enduring time. The average time
varies because of differences between operating environment
and using history, so regular checking is recommended for all
the users. Please contact with your dealer for more details.
●Improper use or replacement of the battery may result in
hazard of explosion. Replace with the same or equivalent type
only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.
●If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to
disassemble the camera yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or
maintenance.)
0504051070109

Network Dome Camera·Quick Start Guide
9
9
Table of Contents
1 Appearance Description ............................................................... 10
2 Installation.................................................................................... 12
3 Setting the Network Camera over the LAN .................................. 17
Wiring ........................................................................... 17
Activating the Camera................................................... 18
Activation via Web Browser ............................... 18
Activation via SADP Software ............................. 19
Modifying the IP Address .............................................. 21
4 Accessing via Web Browser .......................................................... 24
5 Operating via Hik-Connect App .................................................... 26
5.1 Enable Hik-Connect Service on Camera......................... 26
Enable Hik-Connect Service via SADP Software .. 26
Enable Hik-Connect Service via Web Browser .... 27
5.2 Hik-Connect Setup ........................................................ 29
5.3 Adding Camera to Hik-Connect ..................................... 29
5.4 Initializing the Memory Card ......................................... 31

Network Dome Camera·Quick Start Guide
10
10
1Appearance Description
This series of cameras has two types, and shares the same
appearance, shown as the figure 1-1.
1
2
3
6
7
8
9
4
5
Camera Overview

Network Dome Camera·Quick Start Guide
11
11
Description of Type I/II Camera
No.
Description
1
Mounting Base
2
Tilt Adjusting Screw
3
Bubble
4
Network Interface
5
Power Interface
6
IR LED
7
Lens
8
Black Liner
9
Safety Rope
Note: Power on the camera when pressing the RESET button, and
press button for another 10 seconds to restore the default settings,
including the user name, password, IP address, port No., etc.

Network Dome Camera·Quick Start Guide
12
12
2Installation
Before you start:
●Make sure the device in the package is in good condition and all
the assembly parts are included.
●The standard power supply is 12 V DC or 24 V AC. Make sure
your power supply matches with your camera.
●Make sure all the related equipment is power-off during the
installation.
●Check the specification of the products for the installation
environment.
●Make sure that the wall is strong enough to withstand four
times the weight of the camera and the bracket.
For the camera that supports IR, you are required to pay attention to
the following precautions to prevent IR reflection:
●Dust or grease on the dome cover will cause IR reflection. Do
not remove the dome cover film until the installation is finished.
If there is dust or grease on the dome cover, clean the dome
cover with clean soft cloth and isopropyl alcohol.
●Make sure that there is no reflective surface too close to the
camera lens. The IR light from the camera may reflect back into
the lens to cause the reflection.
●The foam ring around the lens must be seated flush against the
inner surface of the bubble to isolate the lens from the IR LEDS.
Fasten the dome cover to camera body so that the foam ring
and the dome cover are attached seamlessly.

Network Dome Camera·Quick Start Guide
13
13
Steps:
1. Attach the dill template to the ceiling.
2. Drill the screw holes and cable hole (optional) in the ceiling
according to the drill template.
Note: Cable hole is required when you adopt ceiling outlet to route
the cables.
Drill Template
3. Loosen the set screws with a hex wrench (supplied) to remove
the bubble.
Drill Template
Hole A: for cables routed through the ceiling
screw hole 1: for Mounting Base
1
1
1
A

Network Dome Camera·Quick Start Guide
14
14
Remove the Bubble
4. Fix the mounting base on the ceiling with supplied screws.
Fix the Mounting Base
5. Route the cables through the cable hole.
Note: If required, you can route cables through the side opening on
the side of the mounting base.

Network Dome Camera·Quick Start Guide
15
15
Side Opening
6. Connect the corresponding cables, such as power cable and
network cable.
7. Power on the camera to check whether the image on the
monitor is gotten from the optimum angle. If not, adjust the
camera to get an optimum angle.
Notes:
●Type I supports 2-axis adjustment. Loosen the tilt adjusting screw
to adjust the tilt angle [0°to 70°] , hold the black liner to adjust the
pan angle [0°to 355°]. See the figure below.
Tilt Adjusting
Screw
0° to 75°
0° to 355°
Type I Camera 2-Axis Adjustment
●Type II camera supports 3-axis adjustment. Loosen the tilt
adjusting screw to adjust the tilt angle [0°to 75°], hold the black
Side Opening

Network Dome Camera·Quick Start Guide
16
16
liner to adjust the pan angle [0°to 355°], and hold the lens to
rotate the camera [0°to 355°]. See the figure below.
Tilt Adjusting
Screw
0°to 355°
0°to 355°
0°to 75°
Type II Camera 3-Axis Adjustment
8. Reinstall the bubble, and tighten the screws.
Bubble Reinstallation

Network Dome Camera·Quick Start Guide
17
17
3Setting the Network Camera over the
LAN
Note:
You shall acknowledge that the use of the product with Internet
access might be under network security risks. For avoidance of any
network attacks and information leakage, please strengthen your
own protection.
If the product does not work properly, contact your dealer or the
nearest service center for help.
Wiring
Connect the camera to network according to the following figures.
半球
Network Cable
or
Network Camera
Computer
Connecting Directly
网络交换机
半球
Network Cable
Network Cable
or
or
Network Camera Computer
Connecting via a Switch or a Router

Network Dome Camera·Quick Start Guide
18
18
Activating the Camera
You are required to activate the camera first by setting a strong
password for it before you can use the camera.
Activation via Web Browser, Activation via SADP, and Activation via
Client Software are all supported. We will take activation via SADP
software and Activation via Web Browser as examples to introduce
the camera activation.
Note:
Refer to the User Manual of Network Camera for Activation via
Client Software.
Activation via Web Browser
Steps:
1. Power on the camera. Connect the camera to your computer or
the switch/router which your computer connects to.
2. Input the IP address into the address bar of the web browser, and
press Enter to enter the activation interface.
Notes:
The default IP address of the camera is 192.168.1.64.
The computer and the camera should belong to the same
subnet.
For the camera enables the DHCP by default, you need to use
the SADP software to search the IP address.

Network Dome Camera·Quick Start Guide
19
19
Activation Interface(Web)
3. Create a password and input the password into the password
field.
STRONG PASSWORD RECOMMENDED–We highly
recommend you create a strong password of your own
choosing (using a minimum of 8 characters, including
upper case letters, lower case letters, numbers, and
special characters) in order to increase the security of
your product. And we recommend you reset your
password regularly, especially in the high security
system, resetting the password monthly or weekly can
better protect your product.
4. Confirm the password.
5. Click OK to save the password and enter the live view interface.
Activation via SADP Software
SADP software is used for detecting the online device, activating the
camera, and resetting the password.

Network Dome Camera·Quick Start Guide
20
20
Get the SADP software from the supplied disk or the official website,
and install the SADP according to the prompts.
Follow the steps to activate the camera.
Steps:
1. Run the SADP software to search the online devices.
2. Check the device status from the device list, and select the
inactive device.
Select inactive device.
Input and confirm
password.
SADP Interface
Note:
The SADP software supports activating the camera in batch. Refer
to the user manual of SADP software for details.
3. Create and input the new password in the password field, and
confirm the password.