
KNOWING ESSENTIAL FIELD TROUBLE SHOOTING 11
INDEX
POSSIBLE CAUSES CARTRIDGES
Problem Possible causes Recommended action
Cartridges are not
transported
The cartridge strip is damaged Change the cartridge strip
The tool is damaged Send DX 76 Tool to Hilti Tool Service Center
Cartridge Strip can’t
be removed
The tool is damaged or has over-
heated as a result of an excessively
high fastener driving rate
Allow tool to cool, then carefully try to remove the
cartridge strip. Remove the piston guide from the
tool, if cartridge sleeve remains jammed in the
chamber, use the round rod from the cleaning set to
remove it – if not possible, contact Hilti
Cartridge doesn’t re
If a cartridge fails to re or misres, always
proceed as follows:
Keep the nose of the tool pressed at right
angles against the working surface for 30
seconds. If the cartridge still fails to re, lift
the tool away from the working surface, taking
care to avoid pointing it at yourself or other
persons. Load the next cartridge on the strip
by cycling the tool. Use up the remaining
cartridges on the strip and remove the used
cartridge strip from the tool. The (partly)
used cartridge strip must then be disposed
of suitably in order to prevent further use or
misuse of any unred cartridges.
The tool is not fully pressed against
the working surface
Press the tool fully against the working surface and
pull the trigger
The cartridge strip is used up Remove the used cartridge strip, load a new strip
The magazine or fastener guide is
not screwed on far enough Screw the magazine farther onto the tool
One of the cartridges is faulty Cycle the tool and use up the remaining cartridges
The tool is defective or the
cartridges are faulty Contact Hilti
The tool is not cycled Cycle the tool – section cleaning the piston guide
The tool remains
compressed (doesn’t
extend when pressure
is released)
The piston sticks in the piston
stopper/ brake Change the piston and piston stopper/brake
The tool is dirty Clean the piston guide, check the straightness of the
piston
The cartridge strip has jammed,
the tool has overheated
Please refer to the fault: “cartridge strip can’t be re-
moved”. Do not exceed the maximum recommended
fastener driving rate
The tool can’t be red
The tool wasn’t cycled correctly,
the cycling grip is not in the starting
position
Cycle the tool fully against the working surface and
then pull the trigger
The trigger is pulled before the tool
is pressed fully against the working
surface
Press the tool fully against the working surface and
then pull the trigger
Fastener transport malfunctions Loading fastener strips in the magazine and remo-
ving fastener strips from the tool – See page 9
The magazine or fastener guide is
not screwed on far enough Screw the magazine farther onto the tool
The tool is damaged Contact Hilti
The tool is badly fouled with dirt and
residues
Clean the piston guide, check the straightness of the
piston
Stiff cycling action The tool needs to be cleaned See page 9
There are few instances the tool ceases to function on the jobsite. We identify below problems the customer may encounter,
their possible causes and the recommended actions. Tool lifetime can be extended and higher tool performance can be achie-
ved when the tool is cleaned and checked at regular intervals.