TallyGenicom LA800+ User manual

LA650+
LA800+
TM
User guide Matrix printer

User guide Table of contents
I
Table of contents
Introduction 1
Printer features 1
Symbols used 1
About this manual 2
Printer at a glance 3
Printer in tractor mode 4
Printer in single-sheet mode 4
Paperway 5
Installation 6
Unpacking the printer 6
Placing your printer 7
Checking the printer voltage 8
Connecting the printer 8
Switching on the printer 9
Inserting the ribbon cassette 10
Installing the ribbon cassette the first time 10
Changing the ribbon cassette 15
Printer drivers 20
Installing a printer driver in Windows 95/98/ME 20
Installing a printer driver in Windows 2000/NT 4.0/XP 21
Other operating systems 22
Changing printer settings 23
Form settings (Windows 2000/NT 4.0/XP) 23
Graphic options 24
Loading optional firmware 25
Troubleshooting 25
The control panel 26
The LC display 27
Online mode 28
Offline mode 28
Setup mode 29
Messages in the LC display 30
Key functions when turning on the printer 31

User guide Table of contents
II
Paper handling 32
Changing the paper path 32
Changing the paper type in the setup menu 33
Loading paper 34
Fanfold paper 34
Single sheets 36
Paper transport 38
Moving the paper to the tear position 39
Removing paper 40
Settings 41
Setting the tear position 41
Setting the first printing line (TOF) 42
Setting the print head gap 43
Selecting character density and font (temporarily) 44
The Menu 45
Programming via the control panel 45
Enabling access to menu mode 45
Calling up the menu 45
Menu configurations (Macros) 46
Menu handling 47
Save settings 47
Selecting the LC display language 48
Terminating Setup mode 49
Menu structure 50
Menu parameters 51
Printing out macro configurations (Print) 51
Loading menu configurations (Macro) 51
Reset to default values (Reset) 52
Quiet mode printing (Quiet) 52
Selecting font (Font) 53
Setting line spacing (LPI) 54
Selecting start signal for escape sequence (ESCChar) 54
Selecting Protocol (emulation) 55
Bidirectional printing (PrintDir) 56
Settings for interfaces (I/O) 57

User guide Table of contents
III
Serial interface (Serial) 57
Data transmssion rate (Baud) 57
Data format (Format) 58
Buffer control (BuffCtrl) 59
Signal Processing (DTR) 59
Selecting interface (Interf.) 60
Interface buffer (Buffer) 60
Selecting interface timeout (Timeout) 61
Ethernet interface (ETH-INT) 62
Setting IP address (IP Addr) 62
Setting Gateway address (Gateway) 62
Setting Subnet mask (Subnet) 63
IP address administration (IP Get M) 64
Banner page (Banner) 64
Automatic carriage return (Auto-CR) 65
Automatic line feed (Auto-LF) 65
Menu lock (MenLock) 66
Language (Language) 67
Paper parameters (Paper) 67
Form length (Formlen) 68
First printing position (FormAdj) 69
Print head gap manually (Head) 70
View and tear position (TearView) 71
Line length (Width) 72
Barcode (Barcode) 72
Normal characters and barcode (Barmode) 73
Form feed mode (FFmode) 74
Setting and activating options (PapOpt) 75
Activation of tractors (AutoTra) 75
Automatic paper motion sensor (PMS) 76
Automatic gap adjustment (AGA) 77
Paper handling (Paphand) 77
Increasing the print head gap (Head up) 78
Paper width (Pagewid) 78
Left-hand area (Leftzon) 79
Right-hand area (Rightzo) 79
Bidirectional parallel interface (CX-bid) 80
Line wrap (Wrap) 80
Beep at paper end (Sound) 80
Setting for printing copy paper (HvyForm) 81
Automatic paper width detection (APW) 82

User guide Table of contents
IV
Automatic detection of the top paper margin (AED) 83
Setting the page margins (Margin) 84
Setting the top margin (Topmrg) 84
Setting the bottom margin (Botmrg) 85
Setting the left margin (Leftmrg) 85
Setting the DEC Mode (DECMode) 86
Horizontal spacing of characters (CPI) 86
Character set (CharSet) 87
User preference character set (UserChr) 88
Printer ID (Prn.ID) 89
Deleting sequence or buffer (CAN Fkt.) 89
Disconnection on end of transmission (Discnct) 90
Initial Report (Report) 90
Automatic answerback (Answbck) 91
Answerback on ENQ (Answ_ENQ) 91
Setting the IBM mode (IBMMode) 92
Horizontal spacing of characters (CPI) 92
IBM character set (IBM-Cset) 92
Code page (CodPage) 93
IBM Double Height (DblHigh) 94
Horizontal pitch on Compress (IBMComp) 94
Slashed Zero (Sl.Zero) 95
Setting the EPSON Mode (EPSMode) 96
Horizontal spacing of characters (CPI) 96
EPSON character set (EPS-Cset) 96
Code Page (CodPage) 97
Slashed Zero (Sl.Zero) 98
Menu settings (example) 99
Advanced menu 100
Test functions 100
Printer self-test (Rolling ASCII) 101
Exiting Rolling ASCII test mode 102
Interface test (H-Dump) 103
Printout in Hex-Dump 103
Terminating Hex-Dump 104
Advanced settings 105
Deactivate single sheet feeder (Single) 106
Settings for paper with dark back (Pap.back) 106

User guide Table of contents
V
Troubleshooting 107
General print problems 108
The display remains dark 108
The display is lit, but the printer does not print 108
Problems with the paper feed 109
Paper jam (fanfold paper) 109
Paper jam (single sheets) 110
Paper does not move to tear off position 110
Problems with the print quality 111
Print is too pale 111
Smudged print 111
Prints undefined characters 111
The first line is not completely printed out at the top 111
Dots within characters are missing 111
Error messages via the display 112
Additional display messages 115
Care and maintenance 116
Replacing the fuse 116
Cleaning the housing 117
Cleaning the interior 117
Cleaning the platen 118
Ribbon 118
Cleaning the upper friction 118
Carriage shafts 118
Specifications 119
Printer specifications 119
Interface specifications 123
Paper specifications 125
Available character sets and fonts 126
Emulations 131
General 131
Escape sequences 131
What are escape sequences? 131
How are escape sequences used? 131
Barcode 132
List of available barcodes 132

User guide Table of contents
VI
Interfaces 133
Parallel interface 134
Connector assignment 134
Serial interface V.24/RS232C 135
Connector assignment 135
Interface cable (serial interface) 136
Input signals 136
Output signals 136
Ethernet interface 137
Hardware 137
Supported operating systems 137
Supported protocols 137
Designation of IP address 137
Configuration 137
Status 137
Management 137
Setup 137
Interface-Adapter IF Adapter-Set RS232 (DB9M)/MMP 138
Protocols 139
Memory mode XON/XOFF 139
Memory mode Robust XON/XOFF 139
Configuring the serial interface of the PC 140
DOS mode 140
Windows 95/98/ME 140
Windows 2000/NT 4.0/XP 140
Physical printer port in Ethernet with TCP/IP 141
Example of a printer connected to a computer in
an Ethernet 141
Example of several devices in an Ethernet 141
Options and accessories 142
Options 142
Tractor 2, front 142
Printer pedestal 142
Paper output tray 142
Cable cover 142
Interface modules 142
Accessories 143
Ribbon cassette 143
Programming manuals 143
Index 144

User guide Introduction
1
Introduction
Printer features Your printer is a high speed and rugged design for easy use and heavy
duty operation. It is designed for service-free PC, network and mini sy-
stem operations.
At top speeds of 1100 and 900 cps the LA800+ and LA650+ keep pace
with the bustling, demanding world whereprinting is time sensitive and
critical. Engineered for printing under adverse conditions, these de-
vices produce multi-part invoices, shipping documents or bar code la-
bels at a rate of 40,000 to 50,000 pages per month.
The printer handles up to 7-part forms with no skewing or jamming; it
automatically adjusts for different forms thickness. The straight paper
path is easy to access, for reliable forms handling.
The LA800+/LA650+ optionally is configured with an optional tractor
(front). A straight paper path on the front tractors results in jam-free
operation and flawless 24-wire impressions on up to 7-part forms. Both
models offer fully automated gap adjustment, paper parking, loading,
etc.
With extensive connectivity alternatives and popular emulations, the
printer is ideal for a variety of industrial or business applications.
Symbols used Important information is highlighted in this manual by two symbols.
CAUTION highlights information which must be observed in order to
prevent injuries to the user and damage to the printer.
NOTE highlights general or additional information about a specific
topic.
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User guide Introduction
2
About this manual The user guide contains a detailed description of the printer, its charac-
teristic features and additional information.
`Chapter 1 Printer at a glance lists all the parts of the printer.
`Chapter 2 Installation contains start-up instructions and points to note.
`Chapter 3 Inserting the ribbon cassette provides step-by-step instruc-
tions for changing the ribbon cassette.
`Chapter 4 Printer drivers provides step-by-step instructions for instal-
ling the printer driver.
`Chapter 5 The control panel explains how to control printer operations.
`Chapter 6 Paper handling tells you how to set the paper type and how
to load, transport and move the paper to the tear-off position.
`Chapter 7 Settings tells you how to adjust the basic settings such as
font, character density, print head distance, print line height and tear-
off position.
`Chapter 8 The Menu contains all the information necessary for con-
trolling the printer via the control panel.
`Chapter 9 Advanced menu describes the possible test settings and
other technical adjustments of the printer.
`Chapter 10 Troubleshooting provides instructions for rectifying faults
which do not require the intervention of qualified personnel.
`Chapter 11 Care and maintenance provides information on the upkeep
of the printer.
`Appendix A Specifications informs you about the technical specificati-
ons of your printer and the paper which should be used.
`Appendix B Available character sets and fonts lists the available cha-
racter sets.
`Appendix C Emulations deals with programming via the interface.
`Appendix D Interfaces explains the interfaces.
`Appendix E Options and accessories contains information about opti-
ons and accessories you can purchase for your printer.

User guide Printer at a glance
3
Printer at a glance
1
Soundproofing cover
Front cover
Power switch
Control panel
Top cover
Interface connectors
Power cord connector and fuse
Bottom cover

User guide Printer at a glance
4
Printer in tractor mode
Printer in single-sheet mode
Tractors
Single sheet feeder
Rear cover
Paper support
Paper guide

User guide Printer at a glance
5
Paperway
Single sheet
Tractor 1
Tractor 2
`Fanfold paper mode
`Single sheet mode*
Standard printer: Tractor 1
Single sheet*
Option: Tractor 2
* Not available on some models.

User guide Installation
6
Installation
Unpacking the printer
Place your printer on a solid surface (see Placing
your printer, page 7).
Make sure that the “Up” symbols point in the cor-
rect direction.
Open the packaging, take out the accessory cas-
sette and unpack it. Pull the printer out of the card-
board box towards youand remove the remaining
packaging material.
Check the printer for any visible transport damage
and completeness. Apart from this CD-ROM (c)
theQuickstartguide(d),thepowercable(e),the
ribbon (f) and the MMJ interface adapter (g)
should be included.
If you find any transport damage or if any accesso-
ries are missing, please contact your dealer.
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User guide Installation
7
Placing your printer
Place the printer on a solid, flat, surface, ensuring
that the printer is positioned in such a way that it
cannottopple,andthatthereiseasy accesstothe
control panel and paper input devices. Also en-
sure that there is sufficient space for the printed
output.
If you expect that frequent forward and reverse
feeds will occur, you should place the printer as
shown in the figure, if possible.
The power supply cable may be dam-
aged if the paper edges constantly
chafe the insulating sheath. The user
must always ensure that there is suffi-
cient distance between the power sup-
ply cable and the paper.
When selecting the printer location, observe the
following additional instructions:
Never place the printer in the vicinity of
inflammable gas or explosive sub-
stances.
Do not expose the printer to direct sunlight. If you cannot avoid plac-
ing the printer near a window, protect it from the sunlight with a cur-
tain.
When connecting the computer with the printer, make sure not to ex-
ceed the permitted cable length (see Interface specifications,
page 123).
Ensure sufficient distance between the printer and any heating radi-
ators.
Avoid exposing the printer to extreme temperature or air humidity
fluctuations. Above all take care to avoid the influence of dust.
It is recommended to install the printer in a place which is acousti-
cally isolated from the workplace because of the noise it may
produce.
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User guide Installation
8
Checking the printer
voltage Make sure that the device has been set to the correct voltage (e.g.
120 V in the USA, 230 V in Europe). To do this, check the type plate
above the power inlet at the back of the printer. Contact your dealer
if the setting is incorrect.
Never switch on the printer if the voltage setting is incorrect,
since this may result in severe damage.
If the setting is incorrect, set the colored switch at
the rear of theprinter to the correct position,using
a pointed object (e.g. screwdriver, ball pen or
tweezers).
Make sure that the printer is switched
off before setting the correct voltage;
otherwise severe damage may be
caused.
Connecting the printer
Connect the power cable cto the power inlet of
the printer. Connect the power cable plug to a
mains socket.
Make sure that the printer and the computer are
switched off and connect the data cable dbe-
tween the printer and the computer.
The printer by default is provided with a
parallel, an Ethernet and a serial inter-
face. For further information about the
inter-faces, refer to the section
Interfaces (page 133).
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120V
STOP
c
d

User guide Installation
9
Switching on the printer
The power switch for switching on the printer is lo-
cated at the bottom left at the front of the printer
when viewed from the front.
After switching on, the printer passes through a memory test during
the initialization phase. In the display appears temporary the mes-
sage "SDRAMTEST XXXXX XX ok".
If the memory test is successful finished, the firmware number ap-
pears in the display.
After finishing the initialization the printer switches to online mode
(see Online mode, page 28).
SDRAMTEST
20000 55AA ok
Online
Setup
21 34
48979A 01
Initializing ...
Online
Setup
21 34

User guide Inserting the ribbon cassette
10
Inserting the ribbon cassette
Installing the ribbon
cassette the first time When delivered, no ribbon cassette is installed. When you switchon
the printer the first time, the printers display shows the message:
Now insert the supplied ribbon cassette.
During the process of initialization after powering on, the prin-
ter checks if a ribbon cassette is installed. It also checks
during the execution of a print job the operativeness of the rib-
bon cassette. These functions mandatory require the use of
the manufacturers original ribbon cassettes (see Accessories,
page 143). If other ribbon cassettes were used, the message
Check Ribbon appears in the display, it is impossible to print.
Before opening the cover, make sure
that the printer is switched on so that it
can execute automatic preparations for
ribbon changing (widening the print
head gap).
Open the printer top cover.
3
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User guide Inserting the ribbon cassette
11
Cautiously slide the print head carriage to the left
stop (viewed from the printer front).
Move the coloured friction tabs to the left and right
(directionofthearrows)asshowninthefigureand
raise the friction mechanism.
Raise the coloured insertion tongue A.
A

User guide Inserting the ribbon cassette
12
Insert the coloured ribbon tension knob into the
right-hand front location of the new ribbon casset-
te. Turn the knob in the direction of the arrow in or-
der to take up slack of the ribbon.
Slightlytilttheribboncassetteforwardsandthread
in the ribbon between the coloured insertion ton-
gue and the ribbon support (transparent plastic
plate).
Alignand insert thecassette intotheguides onthe
left and right, then press down until it clicks into
place.
Insert the coloured tension knob into one of the
two locations.
Turn the tension knob to take up slack in the rib-
bon until it is seated correctly at the bottom in the
ribbon support.

User guide Inserting the ribbon cassette
13
Press down the coloured insertion tongue A.
Move the print head carriage back and forth sever-
al times. If the ribbon is correctly seated, there
must be no perceptible resistance.
The ribbon should be transported
during the travel from left to right. If
this is not the case, you should check
that the ribbon cassette is correctly
inserted on the right.
A