Honeywell Rapid Eye User manual

Document 800-02607V3 – Rev A – 11/09
Installation Guide
Rapid Eye™
Multi-Media Digital Video Recorder

Installation Guide

Revisions
Issue Date Revisions
A 01/09 New Preliminary document, based on 800-02323, rev A for Rapid Eye V8.1.
V1 Rev A 04/09 Document updated from previous version for latest software build and improved reader
usability.
V2 Rev A 05/09 Document updated for the RE3 Phase 2 software release. Features such as simplex
audio, the virtual keyboard, archival policies and logs have all been added or updated.
V3 Rev A 11/09 Document updated for the latest Rapid Eye V9.0 software release (12/09). New features
include: full LocalView on Active Alert units, the ability to disable LocalView, and the
option to set the bandwidth throughput as High/Low.
All drawings of the back panel connections are updated to reflect new back panel.
4

Rapid Eye™ Multi-Media DVR Installation Guide
Document 800-02607V3 Rev A 5
11/09
About This Document
This document introduces the Rapid Eye™ Multi-Media Digital Video Recorder. It covers
how to install and prepare the Rapid Eye Multi-Media Digital Video Recorder for use.
This document is intended for installers.
Overview of Contents
This document contains the following chapters and appendixes:
•Chapter 1, Introduction, introduces you to your Rapid Eye unit.
•Chapter 2, Installation, provides procedures for installing the Rapid Eye unit, its
components, and configuring your network settings.
•Chapter 3, Quick Test for Remote Video, describes a quick test to confirm that all the
Rapid Eye hardware and software is working properly.
•Chapter 4, Audio, identifies procedures to check for audio interference and to
monitor and record audio data.
•Chapter 5, Site Hardware, shows how to add hardware to a Multi-Media DVR and
then use the software to configure the hardware.
•Appendix A, Frequently Asked Questions, reports solutions to frequently asked
questions.
•Appendix B, Cabling, offers cabling options and length limits.
•Appendix C, Site Information Checklists, presents checklists that may be useful to
the installers.
Cautions and Warnings

6
Caution This equipment is ONLY designed to be mounted and operated in
a horizontal position.
Installation and servicing should be performed only by qualified and experienced
technicians, to conform to all local codes and to maintain your warranty.
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the
limits for a Class B digital device. Pursuant to Part 15 of the FCC Rules, these limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference. For example, try reorienting or relocating the receiving antenna,
increasing the separation between the equipment and receiver, or connecting the
equipment to an outlet on a different circuit.
Caution Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
FCC Part 68
This equipment complies with Part 68 of the FCC rules. You must provide this information
to the telephone company when requested:
Registration number: AC3MD00BPCMODM
WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this
product (applicable in the European Union and other European countries with
separate collection systems). This product should be disposed of, at the end of
its useful life, as per applicable local laws, regulations, and procedures.

Rapid Eye™ Multi-Media DVR Installation Guide
Document 800-02607V3 Rev A 7
11/09
REN: 00B
This equipment uses a USOC jack: RJ11.
This equipment may not be used on telephone-company-provided coin service.
Connection to party lines is subject to state tariffs.
Industry Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de classe B est conforme à la norme NMB-003 du Canada.
NOTICE: This equipment meets telecommunications network protective, operational and
safety requirements as prescribed in the appropriate Terminal Equipment Technical
Requirements document(s). This is confirmed by marking the equipment with the Industry
Canada certification number. The Department does not guarantee the equipment will
operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. The customer should
be aware that compliance with the above conditions may not prevent degradation of
service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by
the supplier. Repair or alteration made by the user to this equipment, or equipment
malfunctions, may make the telecommunications company request the user disconnect
the equipment.
Users should ensure for their protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe if present, are connected
together. This precaution may be particularly important in rural areas.
Caution Users should not attempt to make such connections themselves
but should contact the appropriate electric inspection authority, or
electrician, as appropriate.
Manufacturer’s Declaration of Conformance
Honeywell Video declares that HRv16wxxyzzz Rapid Eye Multi-Media remote units are in
conformity with Council Directives:
2004/108/EC (EMC), 2006/95/EC (Product safety), and 95/5/EC (R&TTE).

8
These EuroNorms and harmonized standards were applied:
• EN61000-6-3: 2001 Emission standard for residential environments (EN55022 Class
B);
• EN50130-4: 1996 + A1: 1998 Alarm/security immunity requirements;
• EN60950-1: 2006, Safety of ITE;
• EN61000-3-2: 2006, Power-line Harmonics;
• EN61000-3-3: 1995, Flicker;
• TBR-21 (CTR-21) for PSTN and PBX.
Specification Summary
Caution This equipment shall be connected to an earthed mains outlet.
Specification Description
Operating
Environment
Temperature 40°F to 104°F (+5°C to +40°C), EN 50130-4 Environmental Class 1
Power 100 - 240 V~, 50 / 60 Hz, auto-ranging
Heat dissipation 620 BTU/hr
Interface
Cable requirement Cables included with the unit are listed in Table 2-1, on page 23.
Other connectors: BNC (video IN/OUT, public display), PC mouse,
PC keyboard, RJ-11 (dial-up), RJ-45 (LAN), USB, audio card
(OUT/MIC IN), screw terminal connectors (ALARM & CONTROL),
and custom RJ-45 (serial ports).
Network access Auto-sensing for 100BaseT or 10BaseT. LAN/WAN use through
DSL or cable.
Modem Internal. Programmable. Complies with FCC (ACTA) Part 68,
Industry Canada, TBR-21 - Public Switched Telephone Network
(PSTN) and Private Branch Exchange (PBX).
Local video output Television monitor, for public display.
VGA monitor, for operation and/or public display.
DVD-RW drive For unit upgrade and/or duplicating and distributing video clips.
Approvals
UL 60950-1 ETL listed for US and Canada (cETLus)
EN 60950-1 CE report, CB scheme report and certificate
EN 50130-4 Security system immunity requirements (UPS required)
EN 61000-6-3 RF emissions, residential environments (EN 55022 Class B)

Rapid Eye™ Multi-Media DVR Installation Guide
Document 800-02607V3 Rev A 9
11/09
Caution Do NOT remove or defeat the ground pin of the 3-prong electrical
plug.
Warranty and Service
Subject to the terms and conditions listed on the Product warranty, during the warranty
period Honeywell will repair or replace, at its sole option, free of charge, any defective
products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer
Service at 1.800.796.CCTV for assistance or to request a Return Merchandise
Authorization (RMA) number.
Be sure to have the model number, serial number, and the nature of the problem available
for the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped
to Honeywell without a clearly identified Return Merchandise Authorization (RMA)
number may be refused.
Related Documents
This document is a necessary prerequisite for understanding the Honeywell Rapid Eye™
Multi-Media DVR. For more information, please refer to the documents listed in the table
below (included on the Documentation CD that came with your Rapid Eye unit). Find the
latest versions of these documents on the Honeywell Video website (see
www.honeywellvideo.com/products/recorders/).
Document title Description
Rapid Eye™ Multi-Media Digital
Video Recorder System
Administrator Guide
This guide is written for system administrators of Rapid Eye Multi-Media
DVRs. This guide covers setting up and managing single and multiple DVR
systems, both locally and remotely.
Rapid Eye™ Multi-Media Digital
Video Recorder Remote View
Operator Guide
This guide is written for remote operators of Rapid Eye Multi-Media DVRs.
This guide covers using the View application to view live and recorded
video, search for recorded motion, event, and alarm video, make video
clips, and set up site tours.
Rapid Eye™ Multi-Media Digital
Video Recorder System Common
Operator Guide
Written for the security operator who uses the software for daily
surveillance tasks, including live monitoring of events and alarms, and
after-the-fact event searching.
Rapid Eye™ Multi-Media DSP Quick
Start Guide
This guide is a quick reference for setting up a new Honeywell Rapid Eye
DVR system.

10
Typographical Conventions
This document uses the following typographical conventions:
Font What it represents Example
Helvetica Keys on the keyboard Press Ctrl+C
Lucida Values of editable fields that are mentioned in the
body text of the document for reference purposes,
but do not need to be entered as part of a procedure
The Time from field can be set to
Hours:Minute:Seconds.
Text strings displayed on the screen
Syntax
The message Unauthorized displays.
(object) entered
Swiss721 BT Bold Words or characters that you must type. The word
“enter” is used if you must type text and then press
the Enter or Return key.
Enter the password.
Menu titles and other items you select Double-click Open from the File menu.
Buttons you click to perform actions Click Exit to close the program.
Italic Placeholders: words that vary depending on the
situation
user name
Cross-reference to external source Refer to the System Administrator Guide.
Cross-reference within document See Chapter 2, Installation.

Rapid Eye™ Multi-Media DVR Installation Guide
Document 800-02607V3 Rev A 11
11/09
Contents
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Overview of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
FCC Part 68 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Industry Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Manufacturer’s Declaration of Conformance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Specification Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Warranty and Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LocalView and View Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Powering the Multi-Media DVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring the Multi-Media DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Operating the DVR Remotely. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Storage Estimator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Background Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Unpack Everything . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Overview of the Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Recording the Installation Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Rear Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting a Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Rapid Dome or Rapid Dome Gold Dome Systems . . . . . . . . . . . . . . . . . . . . . . . 27
Detachable Camera I/O. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Securing a Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Powering the Multi-Media DVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Powering Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Powering Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Unit Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Rapid Eye Unit Installation Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Setting Up LocalView. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Availability of LocalView on V9 DVRs Offering Video Analytics . . . . . . . . . . . . . . . . . 32
Availability of LocalView on V8.1 DVRs Offering Video Analytics . . . . . . . . . . . . . . . . 32
Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting the USB Mouse and Optional Keyboard to the DVR . . . . . . . . . . . . . . . . 33
Using LocalView to Modify the IP Address of the DVR . . . . . . . . . . . . . . . . . . . . . . . . . .33

12
Contents
Using the Virtual Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Common Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Dynamic Host Configuration Protocol Using DNS . . . . . . . . . . . . . . . . . . . . . . . . 35
Dynamic Host Configuration Protocol Without DNS . . . . . . . . . . . . . . . . . . . . . . . 36
Network Address Translation Using an Internet Router . . . . . . . . . . . . . . . . . . . . . 36
Testing a Network Connection in the Field. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Dial-up Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
DVR Internal Modem Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Testing a Dial-Up Connection in the Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Beeping from the DVR When an Alarm is Triggered. . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Upgrading the Software of a DVR Onsite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Use of Media by the DVR, for Clip Distribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
3 Quick Test for Remote Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Software for the Remote Operation of Rapid Eye DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Checklist for Admin Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Checklist for View Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Obtaining Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Avoiding Installation Problems for Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Spot-Checking Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Calibrating Tamper Detection for Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Calibrating Rows of Mobile Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Firewall Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Audio at a Multi-Media Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Checking For Audio Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Audio for Operators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Sending and Receiving Audio Offsite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Monitoring and Recording Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Enabling Talking to a Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Onsite Audio Using LocalView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Disabling Audio for LocalView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
5 Site Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Securing a Multi-Media DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Connectors for Serial Communications on Ports 1 to 8 . . . . . . . . . . . . . . . . . . . . . 52
DVR Hard Disk and S.M.A.R.T.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Hard Disk Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing a Drive in the DVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Hardware Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Public Display Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using LocalView for Public Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Connecting a PTZ Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
ACUIX Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Many PTZ Domes on One Serial Communications Line . . . . . . . . . . . . . . . . . . . . . 55
Configuring PTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Alarm Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Connecting an Alarm Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Inputs for Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configuration Using View Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Technical Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Control Outputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
System Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Connection to an Alarm Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Fault Relay Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Fault Relay Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

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Alarm When Disabling Video Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Response Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Point-of-Sale Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
NetPIT and PIT Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Port Use Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Internal Port: Internal Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Appendix A Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Supporting an Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Appendix B Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Coaxial Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Triaxial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Electrical Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Appendix C Site Information Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Site Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Communications to DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Communications from DVR to Alarm Station. . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Video Camera Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Sensor Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Control Outputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Point-of-Sale (POS) Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

14
Contents

Rapid Eye™ Multi-Media DVR Installation Guide
Document 800-02607V3 Rev A 15
11/09
Figures
Figure 1-1 Standard Connections: Telephone Line (TELCO) or Network (LAN) . . . . . . . . . . . . . 20
Figure 2-1 Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 2-2 Camera Connections to DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 2-3 Removing the Camera Input/output (I/O) Connectors . . . . . . . . . . . . . . . . . . . . 28
Figure 2-4 Plugging in a Multi-Media DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 2-5 Powering Up the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 2-6 Rapid Eye Unit Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 2-7 Accessing the Network Settings Using LocalView . . . . . . . . . . . . . . . . . . . . . . 33
Figure 2-8 The Virtual Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 2-9 LocalView Panel for Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 2-10 LocalView Network Settings with DHCP. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 2-11 LocalView Panel for Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 2-12 TELCO Port Used for Dial-up Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 3-1 Desktop Icon for the Admin Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 3-2 Running a Maintenance Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 3-3 Select a Site on the Sites Tab, then Click Live . . . . . . . . . . . . . . . . . . . . . . . . 43
Figure 3-4 DVR Base IP Ports: Remote Connection and Alarm Station . . . . . . . . . . . . . . . . . 46
Figure 4-1 Audio Input to Multi-Media DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 4-2 Connecting Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 4-3 Audio Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 5-1 Pin Order on Serial Ports 1–8 of a DVR, and RJ45 Connector . . . . . . . . . . . . . . . . 52
Figure 5-2 Removing a Drive on a Rapid Eye DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 5-3 Serial Ports 1 to 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 5-4 Input Configuration During a Maintenance Session . . . . . . . . . . . . . . . . . . . . . 58
Figure 5-5 Connecting the DVR FAULT RELAY to an External Alarm Panel . . . . . . . . . . . . . . . 60
Figure 5-6 System Tab Options for Monitoring the DVRs . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 5-7 Events Outputs Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 5-8 Serial Ports For POS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 5-9 Cash Registers Connected to a Honeywell PIT . . . . . . . . . . . . . . . . . . . . . . . . 63

16
Figures

Rapid Eye™ Multi-Media DVR Installation Guide
Document 800-02607V3 Rev A 17
11/09
Tables
Table 2-1 Contents of Rapid Eye Hardware Kit 100-01205 . . . . . . . . . . . . . . . . . . . . . . . . 23
Table 2-2 Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Table 2-3 Default Settings of the Internal DVR Modem . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Table 2-4 Media Options for Video Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Table 3-1 Default Transmission Control Protocol (TCP) Ports . . . . . . . . . . . . . . . . . . . . . . 45
Table 5-1 Wiring an RJ45 Cable for Serial Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Table 5-2 PTZ Drivers for Controllers and Domes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Table 5-3 Sensor Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Table A-1 Installation FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Table B-1 Recommended Maximum Length of Coaxial Cable . . . . . . . . . . . . . . . . . . . . . . 67
Table B-2 Coaxial Cable Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

18
Tables

Document 800-02607V3 Rev A 19
11/09
1
Introduction
This chapter provides an overview of a typical Rapid Eye Multi-Media DVR installation
process:
• Connecting cameras to your Rapid Eye Multi-Media DVR
• Connecting the Multi-Media DVR to a network, telephone line, or both
• Configuring the Multi-Media DVR
Note Experienced installers may wish to go directly to Chapter 2, Installation and/or
Chapter 5, Site Hardware.
LocalView and View Software
A Multi-Media DVR can be operated:
• Without a personal computer (PC). Connect a VGA monitor and mouse directly to
the DVR to use LocalView, onsite.
• With a PC, for remote access using View and Admin software. For more information,
see Chapter 2, Installation.
Note Installers need to use LocalView briefly to change the IP Address of the DVR.
Availability of LocalView on V9 DVRs Offering Video Analytics
LocalView is now fully supported by Rapid Eye’s latest V9 software. Earlier V9 software
cannot access full LocalView features; only network configuration is available (as in Using
LocalView to Modify the IP Address of the DVR on page 33).
Visit www.honeywellvideo.com/support/downloads/downloads_dvr.html to download the
latest Rapid Eye software.

20
Introduction
Availability of LocalView on V8.1 DVRs Offering Video Analytics
On Rapid Eye V8.1 units offering Video Analytics, LocalView can only be used to change
the unit’s network settings (as in Using LocalView to Modify the IP Address of the DVR on
page 33). Use the Admin and View applications to monitor video and make all other
configuration changes (refer to the Rapid Eye™ Multi-Media Digital Video Recorder System
Administrator Guide and Rapid Eye™ Multi-Media Digital Video Recorder Remote View
Operator Guide for more information).
Connecting Cameras
Connect a coaxial cable of each camera (maximum 16) to the Multi-Media DVR. Connect
the first camera to Video Input In 1, the second to Video Input 2, and so on. For more
information, see Connecting a Camera, page 26, and Cabling on page 67.
Communications
Connect the Multi-Media DVR to a network, to a telephone line, or both. See Figure 1-1.
Figure 1-1 Standard Connections: Telephone Line (TELCO) or Network (LAN)
For more information, see Testing a Dial-Up Connection in the Field on page 38.
VIDEO connector on
camera to VIDEO
INPUT on DVR
Connect a telephone line to the
TELCO port and/or connect an
RJ45 (ethernet) cable to the
LAN port on the DVR