Honeywell StratosH MS2321 User manual

MS2321 / MS2322
StratosH®Scanner
Installation and User’s Guide

Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made.
The information in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein: nor for incidental or consequential damages
resulting from the furnishing, performance, or use of this manual.
This document contains propriety information that is protected by copyright. All rights reserved. No part of this document may be
photocopied, reproduced, or translated into another language without the prior written consent of HII.
© 2006 - 2011 Honeywell International Inc. All rights reserved.
Web Address: www.honeywellaidc.com
Trademarks
Metrologic, MetroSelect, MetroSet2, StratosSCAN, StratosSPHERE, StratosSYNC, StratosSCOPE, StratosSWAP, and
StratosSCHOOL are trademarks or registered trademarks of Metrologic Instruments, Inc. or Honeywell International Inc.
Microsoft, Windows, and Windows 95 are trademarks or registered trademarks of Microsoft Corporation.
IBM is a trademark of International Business Machines Corporation.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the
property of their respective owners.

ii
TABLE OF CONTENTS
INTRODUCTION
Manual Scope ........................................................................................................................................................................................ 1
Product Overview ................................................................................................................................................................................... 1
Model Number Designation.................................................................................................................................................................... 2
Base Kit Components............................................................................................................................................................................. 2
Optional Accessories.............................................................................................................................................................................. 2
Replacement Parts................................................................................................................................................................................. 3
General Precautions............................................................................................................................................................................... 4
MS2321/MS2322 Scanner Design Specifications .................................................................................................................................. 5
BASE MODEL CHARACTERISTICS
MS2321 Scanner.................................................................................................................................................................................... 6
Components ....................................................................................................................................................................................... 6
Dimensions......................................................................................................................................................................................... 7
Connector Panel................................................................................................................................................................................. 7
Caution and Serial Number Labels..................................................................................................................................................... 8
MS2322 Scanner.................................................................................................................................................................................... 9
Components ....................................................................................................................................................................................... 9
Dimensions....................................................................................................................................................................................... 10
Connector Panel............................................................................................................................................................................... 10
Caution and Serial Number Labels................................................................................................................................................... 11
INSTALLATION
Quick Installation Outline...................................................................................................................................................................... 12
Site Requirements................................................................................................................................................................................ 12
Vertical Clearance ............................................................................................................................................................................ 12
Ventilation and Spacing.................................................................................................................................................................... 12
Service Access................................................................................................................................................................................. 12
Power Installation ............................................................................................................................................................................. 12
Checkout Counter Layout Consideration.......................................................................................................................................... 12
Unpacking the Unit ............................................................................................................................................................................... 13
Installing the Unit in the Counter .......................................................................................................................................................... 14
MS2321 Mounting Diagram (Two Point Support) ............................................................................................................................. 14
MS2321 Mounting Diagram (Three Point Support) .......................................................................................................................... 15
MS2322 Mounting Diagram (Two Point Support) ............................................................................................................................. 16
MS2322 Mounting Diagram (Three Point Support) .......................................................................................................................... 17
Cable Installation (Interface Specific)................................................................................................................................................... 18
RS232 .............................................................................................................................................................................................. 18
Full Speed USB................................................................................................................................................................................ 20
IBM OEM ....................................................................................................................................................................................... 20
Serial Emulation Mode................................................................................................................................................................... 20
Keyboard Emulation Mode ............................................................................................................................................................ 20
RS485 .............................................................................................................................................................................................. 22
Cable Installation (Secondary Honeywell Scanner).............................................................................................................................. 24
EAS Deactivation ................................................................................................................................................................................. 26

iii
TABLE OF CONTENTS
SCANNER OPERATION
Scan Zone............................................................................................................................................................................................ 27
IR Activation Area (IR LED Output) ...................................................................................................................................................... 29
Indicator Descriptions........................................................................................................................................................................... 30
Audible ............................................................................................................................................................................................. 30
Visual................................................................................................................................................................................................ 30
Failure .............................................................................................................................................................................................. 31
Diagnostic Indicator Display; Error Codes........................................................................................................................................ 32
Power Save Modes .............................................................................................................................................................................. 34
Beeper Options and Button Functions.................................................................................................................................................. 35
Beeper Tone and Volume Control.................................................................................................................................................... 35
The Multi-Function Button ................................................................................................................................................................ 35
Startup.................................................................................................................................................................................................. 36
Power-Up Test Mode............................................................................................................................................................................ 36
Configuration Mode .............................................................................................................................................................................. 36
MAINTENANCE
Platter / Horizontal Scan Window Replacement................................................................................................................................... 37
Vertical Scan Window Replacement..................................................................................................................................................... 38
Daily Maintenance................................................................................................................................................................................ 38
TROUBLESHOOTING
Troubleshooting Symptom / Solution Chart.......................................................................................................................................... 39
SCANNER AND CABLE TERMINATIONS
Scanner Pinout Connections................................................................................................................................................................ 42
Cable Connector Configurations .......................................................................................................................................................... 44
REGULATORY COMPLIANCE
Safety ................................................................................................................................................................................................... 46
EMC ..................................................................................................................................................................................................... 47
Weights & Measures ............................................................................................................................................................................ 48
LIMITED WARRANTY .................................................................................................................................................................................... 49
PATENTS .................................................................................................................................................................................................... 50
INDEX......................................................................................................................................................................................................... 51
CUSTOMER SUPPORT
Technical Assistance............................................................................................................................................................................ 53
Product Service and Repair.................................................................................................................................................................. 54

1
INTRODUCTION
MANUAL SCOPE
This guide provides information on the installation, setup and operation of the StratosH®MS2321 and MS2322 scanner models. If the
MS2321 scanner has been integrated with a scale, please refer to the Custom Scale Addendum provided for detailed instructions on
the appropriate cable connections, communication specifications and calibration procedures required by the scale manufacturer and
local Weights and Measures Authorities.
Product manuals are also available for download in Adobe®Acrobat®file format at www.honeywellaidc.com.
PRODUCT OVERVIEW
The StratosHMS2321 and the MS2322 are designed to meet the demanding needs of high volume supermarket and point-of-sale
applications. With advanced features like 6-sided, 360° scanning, 5840 scans per second, a comprehensive scan zone and advanced
decoding software, these high performance in-counter scanner models guarantee fast customer checkouts with minimal operator
fatigue and stress. These StratosHmodels are equipped with a multitude of standard features including:
•StratosSCAN™ – 6-sided, 360° scanning that minimizes product orientation
•StratosSPHERE™ – Decoding software that reads poor quality and damaged bar codes
•StratosSYNC™ – Horizontal and vertical scanning zones operate independently from one another
•GS1 DataBar Decoding – Decodes GS1 DataBar, GS1 DataBar Limited and GS1 DataBar Expanded symbologies
•Flash ROM – Upgrade latest software enhancements on site
•Powered Aux Port – Connect hand-held scanner for large or bulky items
•Scale Ready Model – The MS2321 model is designed for custom scale integration
•Loud Speaker – Three volume/seven tone settings can be heard in all environments
•Easy Configuration – Windows® based utility or simple bar code setup
•Fully Automatic – “No touch” infrared wake up from power save modes
•EAS Deactivation – Electronic Article Surveillance (EAS) equipped (EAS cable is an optional purchase)
•Field Replaceable Vertical Window – Quickly remove vertical window for cleaning or replacement
•StratosSCOPE™ – Visual diagnostic indicator for easy to read feedback on scanner condition
•StratosSWAP™ – Modular optics engine technology – small, pre-aligned, field replaceable modules
•StratosSCHOOL™ – Operator training software

2
INTRODUCTION
MODEL NUMBER DESIGNATION
MODEL NUMBER DESIGNATION
Figure 1. Model Number Designation
BASE KIT COMPONENTS
BASE KIT COMPONENTS
Part # Description
MS2321* / MS2322*
StratosH®Series Scanner
* See model number designation above for detailed information on interface type and window type.
00-02407xMetroSelect®Configuration Guide
00-02034xMS2xxxStratos Series Configuration Addendum
00-02270xMS2321 / MS2322 StratosHScanner Installation and User’s Guide
Guides also available for download at www.honeywellaidc.com.
OPTIONAL ACCESSORIES
OPTIONAL ACCESSORIES
Part # Description
57-57000x-N-3 RS232 Interface Cable, Straight Cord
57-57004x-N-3 RS485Port 9 Cable, Straight Cord
57-57200x-N-3 USB Full Speed Communication Cable, Straight Cord, Locking 12V Plus-Power™Type A
57-57006x-N-3 USB Full Speed Communication Cable, Straight Cord, Non-Locking Type A
57-57099x-3 LSO RS232 PowerLink AUX Cable with built in power jack, Straight Cord
57-57099x-3-12 RS232 AUX, Straight Cord, 3.7 m (12') (for 95xx, 5145 and 7580 scanners)
CBL-420-300-C00 RS232 AUX, Coiled Cord (for 1200, 1300 and 1900 Series scanners)
52-52511x24" EAS Cable
52-52556 Checkpoint EAS Cable, Straight Cord, 1.8 m (6')
Applicable for IBM®Host applications.

3
INTRODUCTION
OPTIONAL ACCESSORIES
Part # Description
AC to DC Power Transformer - Regulated
Output: +5V @ 4A
+12V @ 1.5A
46-46812 120V United States and Canada
46-46813 220V – 240V Continental European
46-46814 220V – 240V United Kingdom
46-46817 220V – 240V China
46-46928 220V – 240V Australia
Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or customer service
department.
REPLACEMENT PARTS
REPLACEMENT PARTS
Part # Description
Caution
Window types (Diamonex and Sapphire) are not interchangeable due to laser safety and/or scanner
performance differences.
To change window type, the scanner must be returned to the manufacturer for reconfiguration.
46-46889 Vertical Window
46-46806 Diamonex Platter – Full (Long) Size
46-46807 Diamonex Platter – Compact ( Medium) Size
46-46808 Sapphire Platter – Full (Long) Size
46-46809 Sapphire Platter – Compact (Medium) Size
Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or customer service
department .

4
INTRODUCTION
GENERAL PRECAUTIONS
The following list includes general precautions to remember when handling the StratosH.
DO NOT TURN the unit upside down with the platter in
place.
DO NOT PRESS on the window in the
placement platter or the vertical window frame.
PLATTER REMOVAL
No hardware or tools are required to remove the platter /
horizontal scan window (see Figure 3). Refer to the
Maintenance section of this manual for additional
information on platter replacement.
See caution statement on page 3.
LIFT HANDLES
REST both thumbs against the vertical window frame for
added stability when lifting the unit by the handles
provided.
Figure 5
Figure 2
Figure 4
Figure 3

5
INTRODUCTION
MS2321 /MS2322 SCANNER DESIGN SPECIFICATIONS
Design Specifications
Operational
Light Source: VLD 650 nm
Peak Laser Power: <2.2 mW
Maximum IR LED Output: 50µW per IEC 60825-1 measurement procedure
Horizontal Depth of Field: 0 mm - 152 mm (0"- 6") for 0.33 mm (13 mil) Bar Code
Vertical Depth of Field: 0 mm - 216 mm (0"- 8.5") for 0.33 mm (13 mil) Bar Code
Scan Speed: 5840 Scan Lines per Second
No. of Scan Lines: 66 (38 Horizontal / 28 Vertical)
Motor Speed: 4800 / 6000 RPM (Horizontal / Vertical )
Min Bar Width: 0.152 mm (6.0 mil)
Decode Capability: All Standard 1-D Bar Codes, GS1 DataBar, GS1 DataBar Expanded, and GS1 DataBar Limited Bar Codes
System Interfaces: RS232, Aux RS232, RS485 and USB
Print Contrast: 35% Minimum Reflectance Difference
No. Characters Read: Up to 80 data characters. Maximum number will vary based on symbology and density.
Beeper Operation: 7 Tones or No Beep; 3 Volume Settings
Indicators (LED): Blue Laser ON, Ready to Scan
White Good Read, Decoding
Mechanical
MS2321 L x W x H: 508 mm (20") Length 290 mm (11.4") Width 181 mm (7.1") Tower Height
MS2322 L x W x H: 420 mm (16.5") Length 292 mm (11.5") Width Counter 181 mm (7.1") Tower Height
Depth (Below Counter): 100 mm (3.9"), All Models
Weight (with Platter): MS2321, 7.48 kg (16.45 lbs.) MS2322, 6.93 kg (15.25 lbs.)
Electrical
Voltage Supply: 4A @ +5V / 1.5A @ +12V
Power: Operating, 14.25 Watts Standby, 3.25 Watts
Current: Operating, 1A @ 5V / 0.75A @ 12V Standby, 0.44 A @ 5V / 0.08A @ 12V
DC Transformers: Class II; 5.2VDC @ 3.8A; 12VDC @ 1.5A
Current Limits on Integrated
Scale and/or Scale Display: Do not exceed maximum current of 12V @ 0.2A / 5V@ 0.3A
For Regulatory Compliance Information refer to pages 46 - 48.
Environmental
Operating Temperature: 0°C to 40°C (32°F to 104°F)
IP Rating: IP 55
Light Levels: 4842 Lux (450 footcandles)
Storage Temperature: -40°C to 60°C (-40°F to 140°F)
Humidity: 5% to 95% Relative Humidity, Non-Condensing
Contaminants: Sealed to resist airborne particulate contaminants.
Ventilation: None Required
Specifications are subject to change without notice.

6
BASE MODEL CHARACTERISTICS
MS2321 Scanner
Components
Figure 6. MS2321 Components
Components
ITEM NO.DESCRIPTION OF ITEM
1 Blue and White LED Indicators (see page 30)
2 Volume/Tone Multi-Function Button (see page 35)
3 Diamonex or Sapphire Horizontal Window (Laser Aperture)
4 Flow Direction Indicators
5 Replaceable Stainless Steel Platter
6 High Impact Window Frame / Vertical Window (Laser Aperture)
7 Debris Channel
8 Speaker (see page 30)
9 Platter Support Bumpers (see page 37)
10 Power and EAS Connectors (see page 7)
11 Interface and Aux Scanner Connectors (see page 7)
12 Diagnostic Indicator Display (see page 32 for Error Codes)
13 Handles for Lifting Unit
Scanner label information can be found on page 8.

7
BASE MODEL CHARACTERISTICS
MS2321 Scanner
Dimensions
Figure 7. MS2321 Dimensions
Connector Panel
Figure 8. MS2321 Connector Panel
Scale ready MS2321 models supply additional connectors for scale and display communication cabling.
The use of these connections is dependent on the specific manufacturer of the scale being integrated.
Please refer to the Custom Scale Addendum for detailed instructions on the appropriate cable hookups
and calibration procedures for local Weights and Measures authorities.
Specifications are subject to change without notice.

8
BASE MODEL CHARACTERISTICS
MS2321 Scanner
Caution and Serial Number Labels
Figure 9. MS2321 Label Locations (Top) and Examples (Bottom)
Caution: To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety
Extra Low Voltage) according to EN/IEC 60950-1.
To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm EN/IEC 60950-1, the power source should meet
applicable performance requirements for a limited power source.

9
BASE MODEL CHARACTERISTICS
MS2322 Scanner
Components
Figure 10. MS2322 Components
Components
ITEM NO.DESCRIPTION OF ITEM
1 Blue and White LED Indicators (see page 30)
2 Volume/Tone Multi-Function Button (see page 35)
3 Diamonex or Sapphire Horizontal Window (Laser Aperture)
4 Flow Direction Indicator
5 Replaceable Stainless Steel Platter
6 High Impact Window Frame / Vertical Window (Laser Aperture)
7 Debris Channel
8 Speaker (see page 30)
9 Platter Support Bumpers (see page 37)
10 Power and EAS Connectors (see page 10)
11 Interface and Aux Scanner Connectors(see page 10)
12 Diagnostic Indicator Display (see page 32)
13 Handles for Lifting Unit
Scanner label information can be found on page 11.

10
BASE MODEL CHARACTERISTICS
MS2322 Scanner
Dimensions
Figure 11. MS2322 Dimensions
Connector Panel
Figure 12. MS2322 Connectors
Specifications are subject to change without notice.

11
BASE MODEL CHARACTERISTICS
MS2322 Scanner
Caution and Serial Number Labels
Figure 13. MS2322 Label Locations (Top) and Examples (Bottom)
Caution: To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety
Extra Low Voltage) according to EN/IEC 60950-1.
To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm EN/IEC 60950-1, the power source should meet
applicable performance requirements for a limited power source.

12
INSTALLATION
QUICK INSTALLATION OUTLINE
The following is a quick preview of the steps required for first time installations. Each item is discussed in detail later in this section.
•Determine clearance, ventilation and service access requirements.
•Determine checkout counter layout taking into account package flow, cable routing and power requirements.
•Choose the mounting option which provides the best cable/power access and unit stability.
•Unpack the unit.
•Make the appropriate countertop cutouts and install all support brackets.
•Place the unit in the counter.
•Install the platter.
•Follow the steps under the correct interface to connect the cables and power supply.
•Configure the unit for the correct interface.
SITE REQUIREMENTS
Before installing your StratosHscanner, please consider the following items.
Vertical Clearance
A minimum clearance height of 7.00" from the checkout counter surface is needed for the vertical 'hood' on all of the scanner models.
Ventilation and Spacing
All StratosHmodels have a die-cast housing to dissipate heat allowing the unit to operate without a ventilation fan. Honeywell
recommends that the temperature surrounding the unit does not exceed 40°C (104°F). There should be adequate convection and
minimal heat producing equipment in close proximity of the unit. A cooling fan with a filter is recommended if there will be a conveyor
motor or other heat producing equipment close to the unit that will create a high temperature environment.
Service Access
When routing and installing the cable(s) and power supply, make sure you leave access so that these components may be swapped
easily without the need to remove the unit from the checkout counter.
When changing the StratosSWAP™ optics engine modules, Honeywell recommends removing the unit completely from the checkout
counter.
Power Installation
The Power Supply (AC/DC) should be connected to an AC Outlet that is free of electrical noise (clean). A qualified electrician can
determine the amount of electrical noise on the AC line. See additional information on power installation and restrictions under the
Installation: Cable Installation (Interface Specific) section of this manual.
Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout
counter in close proximity to the StratosHto facilitate calibration and service of the unit.
Checkout Counter Layout Considerations
When placing a scanner in a checkout counter, the following factors should be considered.
•Items should flow at a distance to the operator that maximizes comfort. The operator should not need to stretch or strain to reach
for and scan packages.
•The StratosHcan scan a bar code on six sides of a package. The packages should flow into the scan area that provides the
maximum reading performance. No lifting or orientation of the items is necessary. A properly placed item diverter can maximize
the flow of packages.
•In what direction are the packages flowing? Most checkout counters are designed for left-handed takeaway. If the operator is
facing the vertical window of the scanner, packages flow from the operator's right to left. The packages are in queue on the
conveyor to the right and the bagging is to the left.

13
INSTALLATION
UNPACKING THE UNIT
1. Make sure the shipping box is top-side up before opening.
2. Remove the accessories box and check the box’s content for the
following items:
•Product Manuals
•Power Supply
•Communication Cables
3. Lift the scanner out of the shipping box by gripping the bottom of
the unit on both sides.
Important! Do not lift the unit out of the box by gripping the sides
of the platter.
4. Carefully remove the shipping foam around the unit.
Important! Do not turn the unit upside down or tilt the unit onto its
side while removing the shipping foam. The platter is
not attached to the unit and can fall off!
5. Lift the platter off the unit and store it in a safe location until
the unit is installed in the checkout counter.
Figure 14
Figure 15
Figure 16
Figure 17

14
INSTALLATION
INSTALLING THE UNIT IN THE COUNTER
MS2321 Mounting Diagram (Two Point Support)
Figure 18. MS2321 Mounting Diagram, Two Point Support
Specifications are subject to change without notice.

15
INSTALLATION
INSTALLING THE UNIT IN THE COUNTER
MS2321 Mounting Diagram (Three Point Support)
Figure 19. MS2321 Mounting Diagram, Three Point Support
Specifications are subject to change without notice.

16
INSTALLATION
INSTALLING THE UNIT IN THE COUNTER
MS2322 Mounting Diagram (Two Point Support)
Figure 20. MS2322 Mounting Diagram, Two Point Support