Honeywell 60 Series User manual

Honeywell 60 Series IP Cameras
Configuration Guide
HC60W35R2
HC60W45R2
HC60WB5R2
HC60WZ2E30
HC60W35R4
HC60W45R4
HC60WB5R5
Recommended Find the latest version of this and other Honeywell 60 Series IP
camera documents on the Honeywell Video website. Go to:
http://www.honeywellvideosystems.com/ndaa/ to find your
camera and view/download the latest documentation.
Refer to the Honeywell Open Technology Alliance to learn more
about our open and integrated solutions (go to:
http://www.security.honeywell.com/hota/).

i
Revisions
Issue Date Revisions
A 03/2020 New document.

ii
Cautions and Warnings
WARNING Installation and servicing should be performed only by qualified
and experienced technicians to conform to all local codes and to maintain your
warranty.
WARNING To ensure compliance with electrical safety standards, CSA
Certified/UL Listed LPS or Class 2 power adapters are required. Power over
Ethernet (PoE) shall be provided by listed Information Technology Equipment
meeting the IEEE 802.3af PoE standard. The PoE is not intended to be connected
to exposed (outside plant) networks.
The Ethernet connection is not intended to be connected to exposed (outside
plant) networks. Do not connect two power sources to the camera at the same time.
WARNING To comply with EN50130-4 requirements, a UPS should be
employed when powering the camera from 24 V AC.
Caution Invisible LED radiation (850 nm). Avoid exposure to beam.
Regulatory Statements
Photo biological safety
This product fulfills the requirements for photo biological safety according to IEC/EN 62471
(risk group 1).
General Data Protection Regulation
Please be aware that this product can store personal data.
Personal data is protected by the General Data Protection Regulation (2016/679) in Europe
and therefore the owners of personal data have obtained certain rights thanks to this
regulation.

iii
We strongly advise you to be fully aware of these owner (“data subjects”) rights as well as
which limitations you have to obey regarding the use and distribution of this data.
Further details can be found on the GDPR website of the EU:
https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-
protection/2018-reform-eu-data-protection-rules_en
FCC Compliance Statement (For IPC Model)
Information to the User: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Note
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Compliance Statement (For PTZ Model)
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense. Changes
or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This Class A digital apparatus complies with Canadian ICES-003.

iv
Manufacturer’s Declaration of Conformance
North America
The equipment supplied with this guide conforms to UL 62368-1 and CSA C22.2
No. 62368-1.
Europe
The manufacturer declares that the equipment supplied with this guide is compliant with the
European Parliament and Council Directive on the Restrictions of the use of certain
hazardous substances in electrical and electronic equipment (2015/863/EU), General
Product Safety Directive (2001/95/EC), and the essential requirements of the EMC Directive
(2014/30/EU), conforming to the requirements of standards EN 55032 for emissions, EN
50130-4 for immunity, and EN 62368-1 for electrical equipment safety.
Waste Electrical and Electronic Equipment (WEEE)
Correct Disposal of this Product (applicable in the European Union and other
European countries with separate collection systems).
This product should be disposed of, at the end of its useful life, as per
applicable local laws, regulations, and procedures.
Safety Instructions
Before installing or operating the unit, read and follow all instructions. After installation,
retain the safety and operating instructions for future reference.
1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions.
2. INSTALLATION
•Install in accordance with the manufacturer’s instructions.
•Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
•Any wall or ceiling mounting of the product should follow the manufacturer’s
instructions and use a mounting kit approved or recommended by the manufacturer.
3. POWER SOURCES - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
facility, consult your product dealer or local power company.
4. MOUNTING SYSTEM - Use only with a mounting system recommended by the
manufacturer, or sold with the product.
5. ATTACHMENTS/ACCESSORIES - Do not use attachments/accessories not
recommended by the product manufacturer as they may result in the risk of fire, electric
shock, or injury to persons.
6. CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.

v
7. SERVICING - Do not attempt to service this unit yourself. Refer all servicing to qualified
service personnel.
8. REPLACEMENT PARTS - When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have the same
characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock or other hazards. Using replacement parts or accessories other than the original
manufacturers may invalidate the warranty.
Warranty and Service
Subject to the terms and conditions listed on the product warranty, during the warranty period
Honeywell will repair or replace, at its sole option, free of charge, any defective products
returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service at
1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA)
number.
Be sure to have the model number, serial number, and the nature of the problem available for
the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to
Honeywell without a clearly identified Return Merchandise Authorization (RMA) number
may be refused.

vi
Table of Contents
1Introduction .......................................................................................................................................................1
Overview ................................................................................................................................................................................ 1
Key Features........................................................................................................................................................................ 1
2Accessing the Camera .....................................................................................................................................3
Installing the Unified Tool ............................................................................................................................................. 3
Discovering Your Camera on the Network ............................................................................................................. 5
Assigning a New IP Address to Your Camera........................................................................................................ 7
Upgrading the Camera’s Firmware............................................................................................................................ 8
Accessing the Camera from a Web Browser ......................................................................................................... 9
3Logging In and Viewing Live Video......................................................................................................... 10
Logging In to the Camera via the Web Client ...................................................................................................10
Before You Begin ....................................................................................................................................................10
Logging in to the Camera...................................................................................................................................10
Using the Main Page.....................................................................................................................................................14
System Menu............................................................................................................................................................15
Stream Profile...........................................................................................................................................................15
Camera Name ..........................................................................................................................................................16
Live View Tool Bar...................................................................................................................................................16
Language ...................................................................................................................................................................16
User Account ............................................................................................................................................................16
4Configuring Camera Settings ................................................................................................................... 18
Configuring General Settings ...................................................................................................................................18
Video Settings ..........................................................................................................................................................19
Day/Night Settings................................................................................................................................................20
Configuring Video Settings........................................................................................................................................21
Mode.............................................................................................................................................................................21
Video Stream.............................................................................................................................................................22
Configuring Audio Settings........................................................................................................................................26
Configuring IR Control Settings ..............................................................................................................................27
IR Illuminators..........................................................................................................................................................27
Smart IR.......................................................................................................................................................................27
Configuring Image Settings ......................................................................................................................................28
White Balance ..........................................................................................................................................................28
Image Adjustment..................................................................................................................................................29
Defog ............................................................................................................................................................................29
3D Noise Reduction ..............................................................................................................................................29
Configuring Exposure Settings................................................................................................................................30
Measurement Window.........................................................................................................................................30

vii
Exposure Control ....................................................................................................................................................31
AE Speed Adjustment...........................................................................................................................................31
WDR ..............................................................................................................................................................................32
Configuring Focus..........................................................................................................................................................32
Configuring Privacy Mask...........................................................................................................................................34
Configuring Privacy Mask (For HC60WZ2E30)...............................................................................................35
5Configuring PTZ Settings ........................................................................................................................... 36
PTZ Settings ......................................................................................................................................................................36
PTZ Operations ........................................................................................................................................................36
Home Location Settings .....................................................................................................................................37
Patrol List ...................................................................................................................................................................37
Misc Settings............................................................................................................................................................40
Calibrate ..............................................................................................................................................................................41
Auto Tracking ....................................................................................................................................................................42
6Configuring Network Settings .................................................................................................................. 44
Configuring Network General Settings ........................................................................................................44
Configuring Streaming Protocols...................................................................................................................47
Configuring DDNS Settings ..............................................................................................................................50
Configuring QoS Settings ..................................................................................................................................50
Configuring SNMP Settings..............................................................................................................................52
Configuring HTTPS Settings.............................................................................................................................54
Configuring IEEE 802.1X Settings.................................................................................................................55
7Configuring Video Analytics ...................................................................................................................... 57
Configuring Motion Detection Settings ..............................................................................................................57
Motion Detection....................................................................................................................................................57
Configuring Tampering Detection Settings.......................................................................................................58
Configuring Alarm In and Alarm Out.....................................................................................................................59
Configuring Event Settings........................................................................................................................................59
Event.............................................................................................................................................................................60
Package Management .................................................................................................................................................67
8Configuring Storage Settings ................................................................................................................... 69
SD Card Management..................................................................................................................................................69
SD Card Status.........................................................................................................................................................70
SD Card Format.......................................................................................................................................................70
SD Card Control.......................................................................................................................................................71
Content Management ..................................................................................................................................................71
Searching and Viewing the Records..............................................................................................................71
Search Results .........................................................................................................................................................72
Recording Settings.........................................................................................................................................................73
Adding a Recording Setting...............................................................................................................................74
Setting up a Recording ........................................................................................................................................75
9Configuring System Settings .................................................................................................................... 77
Configuring System General Settings ..................................................................................................................77
Configuring Maintenance Settings .......................................................................................................................78

viii
Upgrading Firmware .............................................................................................................................................79
Rebooting the Camera.........................................................................................................................................79
Restoring the Camera ..........................................................................................................................................79
Importing /Exporting Files.................................................................................................................................80
Configuring User Accounts Settings.....................................................................................................................82
Account Management .........................................................................................................................................83
Configuring Access List Settings............................................................................................................................83
General Settings......................................................................................................................................................84
Filter ..............................................................................................................................................................................84
Administrator IP address ....................................................................................................................................85
10 Viewing System Information ..................................................................................................................... 86
Log.................................................................................................................................................................................86
Version .........................................................................................................................................................................87
11 Troubleshooting ............................................................................................................................................ 88
Troubleshooting for Common Issues ...................................................................................................................88
12 Appendix........................................................................................................................................................... 89
List of Symbols.................................................................................................................................................................89