Hoover HW5213M User manual

®
Washer Dryer Instructions for use
HW5213M
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Contents Page
Introduction 3
General delivery notes 4
Safety notes 4
Quick start 5
Installation & testing 7
Useful advice for the user 12
Description of controls 13
Detergent drawer 14
Detergents, washing aids and amounts to use 15
Programme selector 18
The main wash 19
Consumption data 22
Programme Table 23
Cleaning and routine maintenance 25
Trouble shooting 27
Power failure 28
Technical data 29
Customer service 30
2
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Introduction
Please read and follow these instructions carefully and operate the machine
accordingly. This booklet provides important guidelines for safe installation, use,
maintainance and some useful advice for best results when using your machine.
Keep all documentation in a safe place for future reference or for any future
owners.
3
Note: this machine is solely for domestic use, i.e. to
wash, rinse and spin dry household textiles and
garments.
Notes on disposal
All packaging materials used are environmentally-friendly and recyclable. Please
help dispose of the packaging via environmentally-friendly means.
Your retailer or local council will be able to give you
details of current means of disposal.
Appliances that have reached the end of their useful life are not worthless
rubbish! Valuable materials can be salvaged from an old appliance via scrap
reprocessing.
Note: to ensure safety when disposing of an old
washing machine disconnect the mains plug from the
socket, cut the mains power cable and destroy this
together with the plug. To prevent children shutting
themselves in the machine break the door hinges or
the door lock.
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General delivery notes
Please check that the following items are delivered with the appliance:
– Instruction manual
– Guarantee card
– Blanking plug
– Inlet hoses & bracket
– Base panel
– x2 push clips
– x2 adhesive clips
Check that no damage has occurred to the machine during transit. If it has, call
the manufactures service by GIAS (tel: [phone]). Please see Customer
Service.
4
Safety notes
Note: before carrying out any cleaning or maintenance
of the washing machine, please read the following
safety notes.
A) Disconnect the plug from the mains supply.
B) Turn off the water supply.
C) Hoover equips all its appliances with earthing. Ensure that the mains power
supply is earthed, if not, seek assistance from a qualified electrician.
D) Do not touch the appliance when hands or feet are wet or damp. Do not use
the appliance when bare-footed.
E) The use of adapters, multiple connectors and/or extensions is not
recommended.
F) Caution: water temperature can reach 90°C during
the whites wash cycle and as a result the door
glass may get very hot.
G) Check there is no water visible in the drum before opening the door.
H) Do not allow children or unauthorised persons to use the appliance without
supervision.
I) Do not pull the power cable or the appliance itself to remove the plug from the
socket.
J) The appliance must not be exposed to weather conditions (rain, direct sun,
etc...)
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K) When moving the appliance never lift it by the controls, the detergent drawer,
the hoses or the power cable.
To avoid damaging the door when moving the appliance never rest the door
against objects e.g a trolley.
L) IMPORTANT!
If the appliance is installed on a carpeted floor ensure that the ventilation
through the base of the appliance is not obstructed.
M) When lifting the machine always use two people to help avoid injuries.
N) If the appliance is not running properly or breaks down, switch it off, disconnect
the plug from the socket, turn off the water supply and do not tamper with the
appliance.
Consult GIAS Service (tel: [phone]) for possible repair. Failure to comply
with the above can compromise the safety of the appliance.
O) If the appliance’s power cable is damaged it must be replaced by a special cord
which is only available from GIAS Service.
P) After the machine has been installed, ensure that the mains plug and water
supply valves are easily accessible.
Q) Glass fibre curtains should never be put into this machine.
R) Lint or fluff must not be allowed to collect on the floor around the outside of this
machine.
S) Articles containing foam plastic, foam rubber and rubber like material MUST
NOT be placed in the machine during the tumble drying period.
T) Always ensure that the door locked indicator neon has switched itself off before
opening the door. By doing so the machine is allowed to cool down before the
laundry is handled.
U) Always ensure to fit the base panel to the machine.
5
Quick start
Washing
– Open the door by pressing the DOOR button
– Select the laundry and put it in the machine
– Close the door
– Put detergent in the dispenser compartments. Please refer to the programme
guide table within this manual.
– Select programme by turning the programme knob.
– Select any function buttons required and then press the on/off button. (The
button options are selected when the buttons are pressed in.)
Drying
This should be utilised for half load conditions (maximum 2 kg). Select the
appropriate drying programme via the large programme knob ie, high heat
(cottons), low heat (synthetics). Always read the wash
care label on laundry to ensure that it is suitable for tumble drying.
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– Select the drying time via the drying time dial until the required time aligns
with the indicator on the dial.
– Switch on the machine by pressing the ON/OFF button.
If the drying time is selected before the wash cycle is completed the machine will
automatically commence the drying programme.
6
After washing
– Wait about two minutes for the door locking device
to disengage. The door locked neon will go out
– Switch off the washing machine by pressing the
ON/OFF button
– Open the door and remove the laundry
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Remove the machine from the packaging – close to where it will finally be
positioned remembering the plug must be easily accessible after installation – and
proceed as follows:
On the back of the machine
1) Remove the central screw A and side screws
B and pull out the transit bracket C along
with the red locator.
2) Tilt the machine forward and remove the two
polystyrene spacers.
3) Cover the central hole using the cap
enclosed in the instructions bag.
4) Adjust the two feet at the front to level the
machine.
5) Tilt the machine forward and locatethe base
panel by (1) removing the paper backing
from the adhesive tape,(2) locate the base
panel in the front of the machine, (3) offer the
base panel up to the base of the washing
machine and locate the two push clips.
7
Installation & testing
Note: when lifting the machine always use two people
to avoid injuries.
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Note: we recommend you keep the transit bracket and
screws to protect the machine for future transit.
The Manufacturers will not be responsible for any
damage to the machine caused by not following the
instructions relating to releasing the transit protection.
The user is responsible for all installation costs.
8
Connecting the fill hoses
This machine has inlet hoses with 19mm (3/4”) threaded ferrules fitted to the ends
to attach between the threaded connector on the appliance and the water supply.
Only use the new hoses supplied to connect the machine and ensure that
the sealing washers are in place inside the hose connectors.
Do not re-use old hoses which are attached to existing installations.
Do not over-tighten the connections. Hand tight is sufficient.
Do not trap or kink the hoses.
1. Connect the elbow end of hoses to
the back of the machine: red
connector (for hot water) to the red
threaded inlet, the white connector
(for the cold water) to the white
threaded inlet.
2. Connect the straight end of the
hoses to the stop taps.
If the inlet hose’s connection point is
changed, check that the 3/4” threaded
ferrule on the inlet hose is firmly
attached to the electrovalve connector.
Note: do not leave the packaging in the reach of
children as it is a potential source of danger.
WHITE
COLD
HOT
RED
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Water supply requirements
Connect the machine to the drainage system used by household sinks.
9
THIS MACHINE MUST BE CONNECTED IN
ACCORDANCE WITH THE WATER SUPPLY
REGULATIONS. WATER BYELAWS PROHIBIT
CONNECTION TO A SURFACE WATER DRAIN.
No other appliance should be plumbed into the standpipe.
There are two possible arrangements which can be seen below :-
DRAIN HOSE
HOSE SUPPORT
CROOK
12-15cm
32mm
min
60-80cm
HOSE SUPPORT CROOK
ATTACH HOSE
SECURELY TO
WASTE OUTLET
DRAIN HOSE
FIX SECURELY
ABOVE OVERFLOW
OUTLET OF SINK
For the washing machine to function properly the outlet end of the drain
hose must be at a minimum of 60 cm and a maximum of 80 cm from the
ground.
If you have no hot water supply or your hot
water pressure is low:
A cold fill adapter , allowing the installation of the
machine with a cold water supply only can be
purchased from Gias Service
(Tel. No. 01204 556111).
Cold Water Supply
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Testing the installation
Refer to the programme guide for details of how to select programmes.
1. Turn on the water supply and check for leaks from fill hoses.
2. Switch on the electricity supply.
3. Select a spin programme and then press the on/off button to start the
machine.
Allow the programme to continue for one minute and then switch off the
machine via the on/off button. This will remove any water remaining in the
machine from factory testing.
4. To check for cold water filling to the machine:
Select a rinse programme and press the on/off button to start the machine.
Allow the tumble action to continue until the water has pumped out.
Check that the drain outlet is not leaking or overflowing.
5. Switch off the machine via the on/off button at the end of the cycle.
6. To check for hot water filling to the machine:
Select programme 1 and press the on/off button to start the machine.
Allow the wash action to continue for one minute, then switch the machine off
via the on/off button.
Alternatively, both inlets can be connected to the cold water supply by using a
suitable adaptor.
7. Select a spin programme and press the on/off button to switch the machine
on. If the machine takes longer than one minute to empty check the drain
hoses for kinks.
Installation testing is now complete.
To ensure the drum is thoroughly clean after testing and storage, select
programme 1 and run the machine for a complete cycle using only wash
detergent and water.
If the machine is not to be used immediately, switch off the mains power supply
and remove the plug from the power socket. We also recommend that the water
stop taps are turned off.
10
Note: it is advisable to isolate the washing machine
from the water and electricity supplies after each wash.
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11
Electricity supply and safety advice
Washing machines are supplied to operate at a voltage of 240V, 50 Hz single-
phase. Check that the conductor is powerful enough to supply at least 3.0 kW,
then connect the plug to a 13A earthed socket.
Electricity can be extremely dangerous. This washing machine must be earthed.
The socket outlet and the plug on the appliance must be of the same type.
It is not advisable to use multiple adapters and/or extension leads.
The wires in the mains lead are coloured in accordance with the following codes:
Blue – NEUTRAL
Brown – LIVE
Green and Yellow – EARTH.
If the mains cord on this appliance is damaged, it must be replaced by a special
cord which is only obtainable from the Hoover spares service, GIAS (01204
556111).
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12
Useful washing advice
Tips on using your appliance in the most environmentally-friendly and economical
way
Loading your washing machine
To make further reductions of energy, water and detergent consumption, we
recommend that you put a full load into your machine. Energy savings of up to
50% can be achieved by washing one full load compared to two half loads.
Which wash temperature should you choose?
Using stain removers before machine washing reduces the need to wash at
temperatures over 60°C. Energy savings of up to 50% can be made by using a
40°C wash temperature.
Heavily soiled laundry
To ensure the best performance when washing a particularly dirty load, we
recommend that you reduce the amount of items to be put into the machine. If the
drum is not crammed full, the items will circulate more freely and will wash
cleaner.
ARIEL – Chosen and recommended by Hoover
When we produce a new washing machine we subject it to every test possible.
And one of the most important tests is the one that enables our experts to identify
the most suitable detergent for solving laundry problems. Ariel was able to meet
our needs: to make the washing machine function efficiently, not compromise the
machine’s lifespan and produce the best wash results. Consistently excellent
results, which was the main aim of the test we carried out, determined our choice
and our recommendation. The prime function of a detergent that answers all
washing requirements is to work with the water to remove dirt from fabrics,
holding it in suspension until it is removed when the water is pumped out, and to
control the amount of foam forming in the washing machine, without damaging the
fibres of the items being washed. Ariel fully satisfies all these requirements, as it
contains high quality elements, the result of the most advanced research,
ensuring excellent results under all conditions.
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Description of Controls
All the controls on your product’s control panel are listed as follows. The button
options are selected when the buttons are pressed in. Carefully read the relevant
descriptions detailed below:
On/Off
After selecting the programme press the on/off button to start the machine. At the
end of the cycle press again to reset the button and switch off the appliance.
13
Door button
A special safety device prevents the door from being opened immediately
after the end of the cycle. ‘Door locked’ indicator light is illuminated when the
door is fully closed. Wait for 2 minutes after the wash cycle has finished and
the door locked neon has gone off before opening the door. As a safety
measure check that there is no water evident in the drum.
Caresse
This option is available on delicates and woollens programmes. When this option
is selected the machine will stop and the load will be held within the water in the
drum. This reduces the creasing. To continue with the wash cycle the
Creaseguard button must be pressed and the programme will re-start.
Time Saver Button (Where applicable)
This option can be utilised on cottons and synthetics. By selecting the option, the
wash time may be reduced by up to 50 minutes, depending on the programme
selected.
90° Whites
This option is to be utilised on programme 1. For whites and linens the
temperature can be increased from 60° to 90°. This option is suitable for stained
and/or heavily soiled laundry. The length of the programme will be slightly
increased when the 90° Whites option is selected.
Extra Rinse button
This option causes more water to be added at the rinse stage. This is important to
avoid skin irritation from detergent residues for people with particularly sensitive
skin. Selecting the Extra Rinse button is also recommended when washing heavily
soiled fabrics, requiring the use of a lot of detergent, or when the wash load
contains items made of towelling whose fabrics have a greater tendency to retain
detergent.
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Note: this model is fitted with an electronic “sensor”
device that checks the load is balanced correctly. If the
load is slightly unbalanced the machine will re-balance
it automatically to then carry out the normal spin.
If, after several attempts, balance is not restored a
reduced spin speed will be used.
If loads are seriously unbalanced the spin stage will be
cancelled.
This helps limit vibration, reduce noise and improve
the washing machine’s reliability and life.
Pre-wash
powder
The tables in the washing section describe the various programmes and illustrate
the number or symbol to select for them.
Note: never turn the knob anti-clockwise (Turn it
clockwise and do not press the on/off button before
selecting the programme).
Note: if the drying time is selected before the wash
cycle is completed the machine will automatically
commence the drying programme. This should only be
utilised for half load conditions.
PROGRAMME Selector
DRYING TIME Selector
For tumble drying select the appropriate drying programme via the drying time
selector. For drying cotton fabrics select the high heat option via the selector
and for synthetic fabrics select the low heat option . Turn the drying time
selector until the indicator aligns with the desired time.
Detergent drawer
The detergent draw is split into 3 compartments:
– the first, labelled “I”, is for detergent utilised
during Prewash.
– the second, labelled “II”, is for detergent
utilised during the main wash.
Fabric conditioner
Main wash
powder
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– the third, labelled “ ” is for special additives, fabric softeners, fragrances,
starch, brighteners etc.
The machine is programmed to automatically take up additives during the final
rinse stage for all wash cycles.
15
Note: only put special additives, fabric softeners,
fragrances, starch, brighteners, etc, in the third
compartment.
Note: some forms of detergents are difficult to
dispense from the drawer e.g. concentrated powders.
For these, we suggest you use the recommended
dispenser which is placed inside the drum.
This ensures that the liquid detergent is dispersed in the drum only when needed.
Detergents, washing aids and amounts to
use
Choice of detergent
General purpose detergents
–Powder detergents, for a thorough wash, with bleaching agents, are
particularly suitable for use in hot wash programmes (60°C and over), for
heavily soiled and stained laundry.
–Liquid detergents, are particularly suitable for grease stains, such as greasy
skin marks, cosmetics and oil.
These detergents are not suitable for washing stained laundry, as they do not
contain bleach.
–Biological detergents, not all the products available give a really thorough
wash.
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Special detergents
–Detergents for coloureds and delicates, without added bleach, also often
without any optical brightening agents, to preserve the colour.
–Detergents for a thorough wash, without added bleach or enzymes,
particularly suitable for handling woollen fibres.
–Detergents for curtains with optical brightening agents, resistant to light, to
prevent yellowing from sunlight.
–Special detergents for programmed use of chemical substances, depending
on fabric type, degree of soiling and water hardness.
Here basic detergents, softeners, bleaches/stain removers can be added
separately.
Additional laundry aids
–Water softener, means less detergent can be used where water hardness is
classed as hard to very hard.
–Prewash substances, for the programmed treatment of stains prior to the
main wash.
Using them means the subsequent wash can be at a low temperature or with
bleach-free detergents.
–Fabric softener, prevents static build-up in synthetic fabrics and softens
fabrics.
Do not put solvents in the washing machine!
Keep detergents and other laundry products out of children’s reach.
Before pouring in the detergent check that there are no foreign bodies in the
detergent drawer.
Dosage details are usually shown on the detergent packaging. Follow those
instructions!
Dosages
Only use detergents which are suitable for use in a washing machine.
You will obtain the best results from your wash with the minimum use of chemical
products and the best care for your laundry if you take into consideration the
degree of soiling as well as the type of detergent to choose.
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The amount of detergent to use depends on:
- water hardness, depending on the hardness of the water and the type of
detergent used, it is possible to reduce the amount of detergent. The softer the
water supply, the less detergent is required.
- the degree of soiling, it is possible to reduce the amount of detergent used
depending on the degree of soiling. Use less detergent for less soiled items.
- amount of laundry, it is possible to reduce the amount of detergent when
washing only a small amount of laundry. For smaller loads use less detergent.
The amounts shown on pack for detergents for washing delicates often already
refer to a reduced wash size.
Follow the dosage instructions!
Dosage for powder detergent
For normal and low concentration detergents: for normally soiled laundry
choose a programme without prewash.
Put the detergent in compartment II of the drawer.
For heavily soiled laundry, choose a programme with prewash.
Put 1/4 of the detergent in compartment I, 3/4 in compartment II of the drawer.
When using water softeners, first put in the detergent, then add the softener to
compartment II.
For highly concentrated detergents not in single dose format, follow exactly what
is shown on pack with regards to type and amount of dosage.
To avoid the difficulty of checking if the detergent has been taken up, use the
dosage aids provided in the detergent packaging.
Liquid detergent dosage
Liquid detergents may be used in accordance with the instructions on the relevant
packaging, for all programmes without prewash, by using the recommended
dispenser which is placed in the drum.
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18
Programme selector
The washing machine has 3 different programme groups according to type of
wash, temperature, spin speeds and duration for handling the various types of
fabric and their level of soiling (see wash programme guide).
1. COTTONS
The programmes are designed for maximum washing and rinsing. With spin
cycles in between, they guarantee the laundry is rinsed perfectly. The final
spin cycle ensures laundry is spun dry as much as possible up to the
maximum speed.
2. SYNTHETICS and mixed fabrics
Washing and rinsing performance is optimised through drum rotation speeds
and water levels. The delicate action spin minimises creasing.
3. DELICATES
This is a new concept in washing, with a cycle that comprises of alternate
periods of activity and pauses, particularly suitable for washing very delicate
fabrics, such as Pure New Wool.
Wash and rinsing are carried out using a high water level to provide the best
results.
4. SPECIAL PROGRAMMES
SPEED WASH
This washing machine also has a SPEED WASH programme option
(Programme S). This programme allows a complete washing cycle to be
carried out in approximately 30 minutes, with a maximum load of 2kg and is
recommended for lightly soiled items. When selecting the Speed Wash
programme, please note that we recommend you use only 20% of the
recommended quantities shown on the detergent pack. Do not use fabric
conditioner with this programme.
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Main wash
Auto half load
The washing machine is fitted with a self adjusting water level system. This system
enables the machine to use the optimum amount of water needed to wash and rinse
the laundry in relation to the particular load. This results in a reduction of the water
and electricity used without in any way compromising the washing and rinsing
performance.
In fact, the amount of water and electricity used will always be appropriate for the
clothes load.
The washing machine automatically ensures excellent washing results at minimum
cost whilst respecting the environment.
19
Sorting the laundry
– It is recommended you wash only items which are washable with water and
detergent and not dry-clean items.
– If you need to wash rugs, bedspreads or other heavy items, it is best not to spin
them.
– Sort the laundry according to fabric type, degree of soiling and wash temperature:
follow the labelling on the garments.
Examples:
Laundry for hot wash
Coloured, easy-care materials
Delicates and wool
– Items labelled with the following symbols are not suitable for machine washing:
Wash by hand
Dry clean
For very delicate items, such as net curtains, underwear, tights etc., you are
advised to use a laundry net or wash bag.
– Woollen items must be labelled with the “Pure New Wool” symbol if they are to be
washed in the machine, and must also be labelled “non-matting” or “machine
washable”. Please check the laundry item for the label.
– Colour often leaks from new coloured items.
This can then colour other lighter items being washed.
We therefore recommend that coloured items should be washed for the first time
separately.
For future washes, non colourfast items can only be washed with white laundry up
to 40°C.
Do not wash
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Note: when sorting laundry
– check there are no metal
objects in the laundry (such as
paper clips, safety pins, pins,
coins etc...); In the event of a
machine failure during the
warranty period and foreign
objects are found to be the
cause of the failure a labour
charge may be made for the
call out of an engineer.
– button up pillowcases, fasten
zips, hook & eye fasteners,
belts and long dressing gown
cords;
– remove curtain hooks;
– pay close attention to the
labels on items
– if you notice stubborn stains
whilst sorting the laundry,
remove them using a special
detergent or a special stain
remover.
20
– We do not recommend washing a full load of just towelling items as they
absorb a lot of water and may become too heavy for the drum.
The correct way to wash
Preparing the laundry
A) Select and sort the laundry according to the wash care labels found on each
garment. Always check the care labels.
Loading the laundry
B) Open the door.
C) Put the laundry in the washing machine. Close the door again, ensuring that
no items of laundry are obstructing the lock or door seal.
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