Hope Education 5MP USB visualiser User manual

The home of inspirational and innovative
resources for Primary &Early Years
5MP USB/WiFi Visualiser Models

Disclaimer
Thank you for choosing our 5MP USB/WiFi Visualiser. Please read
this manual carefully before use. The information contained in this
document is subject to change without notice.
Notice:
1. Please don’t leave the equipment under the sun or close to any
heating objects.
2. If the scanner needs to be cleaned, please rst clean it with a
neutral detergent using a wet cloth before drying with a clean, dry
cloth. Please do not try to clean with volatile solvents such as paint
thinner, white spirit, etc. and do not submerge the scanner in water.
3. Do not store the scanner in humid or dusty locations. Safe working
environment conditions are:
Temperature: 0C-40C(32F-104F)
Humidity: 30%-85% (No condensation)
4. Please be carefully of the head of scanner when you use it.
5. Please don’t stare at the LED light closely, it may hurt your eyes.
Model: 5MP USB visualiser
(I) Camera Lens
(2) LED light
(3) Flexible goose neck
(4) Power Indicator Light: Red for low battery, Orange for under 50%,
and Green for full power
(5) Microphone Indicator light: if illuminated recording can be made
(6) Microphone
(7) Light Control Button: 3 levels of brightness
(8) Microphone on/off button
(9) Auto Focus button
(I0) USB 2.0 port
(11) USB Extended Port
(12) Anti-theft lock

Hardware Introduction
Product features
Model: 5MP USB visualiser
(I) Camera Lens
(2) LED light
(3) Flexible goose neck
(4) Power Indicator Light: Red for low battery, Orange for under 50%,
and Green for full power
(5) Microphone Indicator light: if illuminated recording can be made
(6) Microphone
(7) Light Control Button: 3 levels of brightness
(8) Microphone on/off button
(9) Auto Focus button
(I0) USB 2.0 port
(11) USB Extended Port
(12) Anti-theft lock

Model: 5MP WiFi visualiser
(I) Camera Lens
(2) LED light
(3) Flexible goose neck
(4) WIFI Indicator Light: Green for power on and Red for WIFI mode
(5) Mode Light: Green for USB mode and Red for WIFI mode
(6) Power Indicator Light: Red for low battery, Orange for under 50%,
and Green for full power
(7) Microphone
(8) Light Control Button: 3 levels of brightness
(9) Microphone on/off button
(10) Auto Focus button
(11) Anti-theft Lock
(12) Power adaptor Connection
(13) USB 2.0 port
(14) USB Extended port
(15) Power Switch
System connection diagram
Online mode system diagram

System connection diagram
Online mode system diagram
Note: Open the device, connect the power supply and USB cable to
PC. Then open software which will then go into preview mode.
Visualiser

5MP WiFi visualiser system diagram
3. Open the Eloam WiFi App, then either scan document or take a
picture or video via the App on your device.
Visualiser
Note: Check device isn’t connected via USB cable, then connect power
cable and power on. The software will automatically check for devices.
How to connect with wi?
1. Download Eloam WiFi APP from the App Store
2. To connect your visualiser via WiFi, please use the following instructions
Settings > WiFi > Eloam > Open Eloam WiFi App

Product specication
No. Spec. USB WiFi
1 Reso. Main 5.0 MP 2592*1944 5.0 MP 2592*1944
2 Working mode Support online Support online & WiFi
mode
3 Scan range Doc, book, card,
passport, 3D object, etc.
Doc, book, card,
passport, 3D object, etc.
4 Scanning size A4 A4
5 Scanning speed 1S 1S
6 Focus mode Auto focus Auto focus
7 Frame rate 30Fps 40Fps
8 Image colour 24 bits 24 bits
9 Image control Brightness, Exposure,
Saturation, Contrast
Brightness, Exposure,
Saturation, Contrast
10 Image format JPG, BMP, TIF, PNG JPG, BMP, TIF, PNG
11 Video format AVI, WMV AVI, WMV
12 Sensor CMOS CMOS
13 Light source Natural light, LED light Natural light, LED light
14 Driver Driverless Driverless
15 MIC Optional Optional
16 Port USB2.0, USB Extension USB2.0, USB Extension
17 Remote control Not supported Not supported
18 Power USB 5V USB 5V

Software Installation
System requirements
Windows:
• Windows/Intel Compatible Personal Computer
• 1.0 Ghz Pentium Minimum
• CD-ROM Drive
• 512MB RAM or above
• USB 2.0 Port
• Microsoft Windows XP/Windows Vista/Windows 7/Windows 8/
Windows 10
*Higher requirements might be needed when scanning or editing a
large quantity of image data. The system requirements here are only a
guideline. For best results, it is recommended to have a large memory
and fast processor.
Software installation
Before installation, please temporarily close any anti-virus software,
and connect the visualiser to a computer via USB cable, then insert
the software CD-ROM to install.
Software installation steps
Step 1: Copy the software from the CD to your computer,
Step 2: Install the software in the computer.
Trouble Shooting
No. Designation Description Solution
1
“Ofine
mode”
appears black
screen.
Equipment through the
VGA, CVBS cable connect
to projector or TV, appears
black screen.
1. Check if the VGA, CVBS,
power supply are connected
correctly, Shut off the power
and open again;
2. Default to VGA output,no
need to press “Presenter/
PC” button, directly enter
into preview mode.
2
“Online mode”
appears black
screen.
Equipment connect to
computer via a USB cable,
Open the software and no
image shown.
1. Check ifUSB cable and
power cable are connected
correctly;
2. Default to USB output,no
need to press “Presenter/
PC” button, directly enter
into preview mode.
3
The remote
failure or
ineffective
Remote control connected to
the equipment. Operate the
remote control, equipment
has no reaction
1. For the rst time using,
remove the battery insulating
lm (white), make remote
control power on ;
2. Remote control don’t
point to the device’s infrared
receiver;
3. Equipment power supply
is off or out of battery.
4Indicator light
is not on
When equipment connects to
PC according to the manual,
Indicator light is not on.
1 .Making sure PC is working;
2. Check USB cable, re-plug
USB cable;
3. Check USB interface
of PC, change to another
USB interface or change a
computer.
5LED is not
bright
When the equipment
connects to computer
according to the manual, led
not bright.
1.Check USB cable, re-plug
USB cable;
2. Press LED button and
recheck if operation correctly
according to the manual.
6Starting
software error
Start the software, Pop-up
error message box.
1.Check USB cable, re-plug
USB cable
2. Re-start PC or re-start
software;
3. Uninstall the software,
re-install it.

Trouble Shooting
No. Designation Description Solution
1
“Ofine
mode”
appears black
screen.
Equipment through the
VGA, CVBS cable connect
to projector or TV, appears
black screen.
1. Check if the VGA, CVBS,
power supply are connected
correctly, Shut off the power
and open again;
2. Default to VGA output,no
need to press “Presenter/
PC” button, directly enter
into preview mode.
2
“Online mode”
appears black
screen.
Equipment connect to
computer via a USB cable,
Open the software and no
image shown.
1. Check ifUSB cable and
power cable are connected
correctly;
2. Default to USB output,no
need to press “Presenter/
PC” button, directly enter
into preview mode.
3
The remote
failure or
ineffective
Remote control connected to
the equipment. Operate the
remote control, equipment
has no reaction
1. For the rst time using,
remove the battery insulating
lm (white), make remote
control power on ;
2. Remote control don’t
point to the device’s infrared
receiver;
3. Equipment power supply
is off or out of battery.
4Indicator light
is not on
When equipment connects to
PC according to the manual,
Indicator light is not on.
1 .Making sure PC is working;
2. Check USB cable, re-plug
USB cable;
3. Check USB interface
of PC, change to another
USB interface or change a
computer.
5LED is not
bright
When the equipment
connects to computer
according to the manual, led
not bright.
1.Check USB cable, re-plug
USB cable;
2. Press LED button and
recheck if operation correctly
according to the manual.
6Starting
software error
Start the software, Pop-up
error message box.
1.Check USB cable, re-plug
USB cable
2. Re-start PC or re-start
software;
3. Uninstall the software,
re-install it.

No. Designation Description Solution
7Images uneven
and unclear
Shooting effect is not ideal,
appear uneven color image,
and not clear, partial dark.
1. Device with auto-exposure
function, when open
software, the video will have
the process from black to
light.
2. Insufcient light, to
capture in light-lled
environment;
3. Resolution too low, see
details on
<products parameters and
features>.
4. Check if the display mode
is set to the correctly wav
(Color).
8Images appear
pixels noise
Pictures appear numerous
small white point when
scanning les.
1. Insufcient light, to
capture in light-lled
environment;
2. Change to the white
background to canture.
9Image
distortion
Pictures occur trapezoidal,
gram and deformed when
scanning les.
1. Head shell is not open
in place, shooting angle is
not up to 90 degrees, start
it again;
2.Files does not lay at, there
is arch, angle, or literarv itself
with irregular shape.
10
no marks
function or no
response after
marking
“Electronic whiteboard”
mode, no response after
marking.
Under “Electronic
whiteboard” mode, check;
whether if transparent
setting and color setting is
set correctly.

No. Designation Description Solution
7Images uneven
and unclear
Shooting effect is not ideal,
appear uneven color image,
and not clear, partial dark.
1. Device with auto-exposure
function, when open
software, the video will have
the process from black to
light.
2. Insufcient light, to
capture in light-lled
environment;
3. Resolution too low, see
details on
<products parameters and
features>.
4. Check if the display mode
is set to the correctly wav
(Color).
8Images appear
pixels noise
Pictures appear numerous
small white point when
scanning les.
1. Insufcient light, to
capture in light-lled
environment;
2. Change to the white
background to canture.
9Image
distortion
Pictures occur trapezoidal,
gram and deformed when
scanning les.
1. Head shell is not open
in place, shooting angle is
not up to 90 degrees, start
it again;
2.Files does not lay at, there
is arch, angle, or literarv itself
with irregular shape.
10
no marks
function or no
response after
marking
“Electronic whiteboard”
mode, no response after
marking.
Under “Electronic
whiteboard” mode, check;
whether if transparent
setting and color setting is
set correctly.