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I RCT7.6 Rev.l.4.indd 28-29
COMMONPRODUCTQUESTIONS
ARETHESOUNDSMYTREADMILLMAKESNORMAL?
All treadmills make a certain type of thumping noise due to the belt riding over the rollers, especially new
treadmifls. This noise will diminish over time, although may not totally go away. Over time, the belt will stretch,
causing the belt to ride smoother over the rollers.
WHYIS THETREADMILLI PURCHASEDLOUDERTHANTHEONEATTHESTORE?
All fitness products seem quieter in a large store showroom because there is generally more background noise
than in your home. Also, there wifl be less reverberation on a carpeted concrete floor than on a wood overlay floor,
Sometimes a heavy rubber mat wifl help reduce reverberation through the floor, If a fitness product is placed close
to a wall, there wifl be more reflected noise.
WHENSHOULDIBEWORRIEDABOUTA NOISE?
Aslong as thesoundsyour treadmill makesareno louderthan a normal conversationaltoneof voice,it is
considered normal noise.
TROUBLESHOOTING-TREADMILL
Your treadmill is designed to be reliable and easy to use. However, if you experience a problem, please reference the
troubleshooting guide listed below.
PROBLEM: Theconsoledoesnotlight up and/or the belt doesnot move,
SOLUTION:Verifythe following:
DOESTHEREDLIGHTONTHEOH/OFFSWITCHLIGHTUP?
IF YES:
•Doublecheck that all connectionsare secure, especially the consolecable, Unplug and reconnect the console
cable to verify.
•Make sure theconsolecableis not pinched or damagedin any way.
Turnthe poweroff, Lmplugthe powercable and wait 60 seconds,Removemotorcover,Waituntil aft red LEDlights
havegone off on the motor control board before proceeding,Next, verify that noneof the wiresconnected to the
lower board are looseor disconnected.
IF NO"
Verifythat theoutlet themachine isplugged into is functional, Doublecheckthat the breakerhas not tripped,it is
on a dedicated 20-amp circuit, it is not on a GFCIequippedoutlet, and it is notplugged into a powerstrip/surge
protector or extensioncord.
•Thepowercordis not pinched ordamaged andis properlypluggedinto theoutlet ANDthe machine,
•Thepowerswitch is turned to the ONposition,
PROBLEM:Thetreadmill circuit breakertrips during a workouL
SOLUTIdlI:Verifythefoflowing:
eMakesure the treadmill is plugged into a dedicated 20-amp cirouiL
• Verifythatyou do not have the machine onan extension cord orsurge protectd:
• Confirm that the machine is not plugged into a GFCI-equipped outlet or ona circuit that has a GFCI-equippefloutlet on
it.
PROBLEM:Therunning belt does not staycentered during a workouL
SOLUTJON:Verifythe following:
•Makesure the treadmill is on a levelsurface.
•Verifythat the belt is properlytightened and centered(Refer to the Adjustment section for detailed directions).
PROBLEM:Operating speed appears inaccurate.
$OLUT]SN: Auto-cafibrate the treadmill:
•Poweron the treadmill and have the safety keyin position on the
console.Press and hold the elevation "+" and speed "-" buttons for
approximately 5seconds toenter the Engineering Mode. Theconsole
will beepand "ENGO"appears in the display.
•Pressthe Speed"+" or "-" button until "ENG2" appearsin the display.
•Press, "ENTER"toselect. Press, "START"to begin. Thetreadmill
running belt will begin tomove automatically and the auto-calibration
sequencewilt properlyset and store the speed values.
eUponsuccessful calibration, the treadmill wilt beepseveral times. The
console will automatically exit EngineeringModeand return to the
start-up screen.
iii
DONOrsiandonru'ningbeithiie
ca!ibrating- standontheguide
rails. Treadmillwifl fluctuate between
a,ihighSpee sfor=evera!
minutesunti! Calibrationis complete,
TROUBLESHOOTING-HEARTRATE
Checkyour exerciseenvironment for sources of interference such as fluorescent lights, computers, undergroundfencing, home
security systems or appliances containing large motors. Theseitems may cause erratic heart rate readouts.
Youmay experiencean erratic readout underthe following conditions:
eGripping the heart rate handlebars tootighL Tryto maintain moderatepressure while holding onto the heart rate handlebars.
eConstant movementand vibration due to constantly holding the heart rate handlebars whileexercising.If youare receiving
erratic heart rate readouts, try to only hold the grips tong enough tomonitor yourheart rate.
•Whenyou are breathing heavily during a workout.
•Whenyour hands areconstricted by wearing a ring.
•Whenyour hands are dry or cold. Trytomoisten your palms byrubbing them together to warm.
eAnyonewith heavyarrhythmia.
eAnyonewith arteriosclerosisor peripheral circulation disorder
•Anyonewhoseskin on the measuring palm is especially thick.
If the abovetmubbshooting sectbn doesnot remedythe problem, discontinue use and turn the power off, and
contact Searsfor service at !-800-4-MY-HOME®.
Thefotbwing information may be asked ofyou whenyou call Pleasehave these items readily available..
•MofletName
•SeriatNumber
In orderfor the technician to serviceyour treadmill theymay needto ask detailed questions about the symptoms that are occurring.
Sometroubleshootingquestions that may beasked are..
e Howtong has this problem beenoccurring?
•Doesthis problem occur with everyuse? With everyuser?
If you are hearing a noise, does it come from the front or the back? Whatkind of noise is it (thumping. grinding, squeaking,
chirping etc.)?
e Has the machine been lubricated and maintained per the maintenance schedule?
Answering these and other questions will give the technicians the ability to send proper replacement parts and the service necessary
toget you and your HorizonFitness treadmill running again!
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