Warranty Period
Exclusive Warranty- Horizon Hobby,
Inc., (Horizon) warranties that the
Products purchased (the “Product”)
will be free from defects in
materials and workmanship at the
date of purchase by the Purchaser.
Limited Warranty
Horizon reserves the right to
change or modify this warranty
without notice and disclaims
all other warranties, express
or implied.
(a) This warranty is limited to the
original Purchaser (“Purchaser”) and
is not transferable. REPAIR OR RE-
PLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE PURCHASER.
This warranty covers only those
Products purchased from an
authorized Horizon dealer. Third
party transactions are not covered
by this warranty. Proof of purchase is
required for warranty claims. Further,
Horizon reserves the right to change
or modify this warranty without
notice and disclaims all other
warranties, express or implied.
(b) Limitations- HORIZON MAKES
NO WARRANTY OR
REPRESENTATION, EXPRESS OR
IMPLIED, ABOUT
NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OF
THE PRODUCT. THE PURCHASER
ACKNOWLEDGES THAT THEY
ALONE HAVE DETERMINED THAT
THE PRODUCT WILL SUITABLY
MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole
obligation hereunder shall be that
Horizon will, at its option, (i) repair or
(ii) replace, any Product determined
by Horizon to be defective. In the
event of a defect, these are the
Purchaser’s exclusive remedies.
Horizon reserves the right to inspect
any and all equipment involved in a
warranty claim. Repair or
replacement decisions are at the sole
discretion of Horizon. This warranty
does not cover cosmetic damage or
damage due to acts of God,
accident, misuse, abuse, negligence,
commercial use, or modification of or
to any part of the Product. This
warranty does not cover damage
due to improper installation,
operation, maintenance, or
attempted repair by anyone other
than Horizon. Return of any goods
by Purchaser must be approved in
writing by Horizon before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE
FOR SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, LOSS
OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY
CONNECTED WITH THE PRODUCT,
WHETHER SUCH CLAIM IS BASED
IN CONTRACT, WARRANTY,
NEGLIGENCE, OR STRICT LIABILITY.
Further, in no event shall the liability
of Horizon exceed the individual
price of the Product on which liability
is asserted. As Horizon has no
control over use, setup, final
assembly, modification or misuse, no
liability shall be assumed nor
accepted for any resulting damage
or injury. By the act of use, setup
or assembly, the user accepts all
resulting liability.
If you as the Purchaser or user are
not prepared to accept the liability
associated with the use of this
Product, you are advised to return
this Product immediately in new
Warranty and unused condition to the place
of purchase.
Law: These Terms are governed by
Illinois law (without regard to conflict
of law principals).
Safety Precautions
This is a sophisticated hobby Product
and not a toy. It must be operated
with caution and common sense and
requires some basic mechanical
ability. Failure to operate this
Product in a safe and responsible
manner could result in injury or
damage to the Product or other
property. This Product is not
intended for use by children without
direct adult supervision. The
Product manual contains instructions
for safety, operation and
maintenance. It is essential to read
and follow all the instructions and
warnings in the manual, prior to
assembly, setup or use, in order to
operate correctly and avoid damage
or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place
of purchase cannot provide warranty
support or repair. Once assembly,
setup or use of the Product has been
started, you must contact Horizon
directly. This will enable Horizon to
better answer your questions and
service you in the event that you
may need any assistance. For
questions or assistance, please direct
your email to
productsupport@horizonhobby.com or
call 877.504.0233 toll free to speak
to a service technician.
Inspection or Repairs
If this Product needs to be inspected
or repaired, please call for a Return
Merchandise Authorization (RMA).
Pack the Product securely using a
shipping carton. Please note that
original boxes may be included, but
are not designed to withstand the
rigors of shipping without additional
protection. Ship via a carrier that
provides tracking and insurance for
lost or damaged parcels, as Horizon
is not responsible for merchandise
until it arrives and is accepted at our
facility. A Service Repair Request is
available at www.horizonhobby.com
on the “Support” tab. If you do not
have internet access, please include
a letter with your complete name,
street address, email address and
phone number where you can be
reached during business days, your
RMA number, a list of the included
items, method of payment for any
non-warranty expenses and a brief
summary of the problem. Your
original sales receipt must also be
included for warranty consideration.
Be sure your name, address, and
RMA number are clearly written on
the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must
include your original sales receipt
verifying the proof-of-purchase date.
Provided warranty conditions have
been met, your Product will
be repaired or replaced free of
charge. Repair or replacement
decisions are at the sole discretion of
Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by
warranty the repair will be completed
and payment will be required
without notification or estimate of
the expense unless the expense
exceeds 50% of the retail purchase
cost. By submitting the item for
repair you are agreeing to payment
of the repair without notification.
Repair estimates are available upon
request. You must include this
request with your repair.
Non-warranty repair estimates will
be billed a minimum of ½ hour of
labor. In addition you will be billed
for return freight. Please advise us of
your preferred method of