HP CM8060 Color MFP User manual

HP CM8060/CM8050 Color MFP
with Edgeline Technology
Syst strat
Service Manual

HP CM8060/CM8050 Color MFP with Edgeline
Technology
Service Manual

Copyright and License
© 2009 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Edition 5.0, 2/2009
Trademark Credits
Adobe Photoshop
®
and PostScript
®
are
trademarks of Adobe Systems Incorporated.
Microsoft
®
, Windows
®
, and Windows
®
XP
are U.S. registered trademarks of Microsoft
Corporation.
Windows Vista
!
is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.
Safety information
Install the device in a protected location
where no one can step on or trip over the
power cord, and where the power cord will
not be damaged.
Use only a grounded electrical outlet when
connecting the device to a power source. If
you do not know whether the outlet is
grounded, check with a qualified electrician.
When the device is installed in the U.S.A. or
Canada, it must be connected to a dedicated
20 Amp circuit.
AC Delta and AC Wye power system
statement: The device is designed to use an
IT power system.
There is a risk of explosion if the battery is
replaced with an incorrect type. Dispose of
used batteries according to the instructions.
Warning" Risk of injury from
moving parts. Do not reach into the stapler.
Do not reach below moving trays.

Document history
Version Date Content changes
1.0 01/2007 N/A
1.1 02/2007
łNumerous updates to removal and
replacement procedures
łMinor corrections to image-quality
fault trees
łUpdated the following error code
sections: C0.0101, C0.0102,
C0.0103, C0.0104, C0.0105,
C0.0106, C1.0101, C1.0102,
C2.0201, C3.22A5, D1.0101,
D1.0102, and D4.0701. Corrected
the path to Upper Elevator
diagnostic page in several sections.
1.2 03/2007
łParts information has moved into a
separate document.
łNumerous updates to removal and
replacement procedures
łTetris sensor calibrations have
been updated.
łVarious error code sections have
been updated
łSome information concerning a
new finisher unit has been added.
1.3 04/2007
łError code sections: C4.0204,
C6.0B02, C3.22A6, C3.22A5,
łUpdated arious color calibrations
łDryer and heater fan replacement
procedures
łTray 5 LS encoder disk removal
procedure
łNVM backup procedure (re:
Automatic Backup)
łWire routing for SIT sensor
łCalibrations for stapler alignment
and accumulator offset alignment
łTray 5 rollers
1.4 05/18/2007 HP 4-bin Job Separator removal and
replacement procedures. Various other
updates.
1.5 05/24/2007 Updates to carriage encoder strip
adjustments and MFP media messages.
ENWW iii

Version Date Content changes
2.0 07/2007 The following updates have been made:
łHP multifunction finisher lower
output Bin 5 belts replacement
procedure
łHP multifunction finisher input
paper path guides replacement
procedure
3.0 11/2007 łFor firmware releases after (and not
including) 20070824 72.024.0.
łPPS assembly removal procedure
has been updated
łAccumulator removal section has
been updated
łService intervals for PM items have
been updated
łCDFT engine calibrations 1 and
engine calibrations 2 information
has been updated
łPen Health Gauge information has
been updated
łNew deductive trees: 32.08A1,
32.08A2, 32.08A3, D3.0701
łUpdated deductive trees: A3.1321,
A3.1323, B2.1302, C1.0101,
C1.131A, C1.132A, C6.0B01, D1.
0101, D1.0102, D2.0AA1,
D2.0AA2, D2.0AA3, D2.0AA4,
D2.0AA5, D2.0AA6, D4.0701
łIDS air purge procedure has been
updated
łCoprocessor replacement
procedure has been updated
łEvent Log code addendum has
been removed and contents moved
to Event Log codes
iv Document history ENWW

Version Date Content changes
4.0 03/2008 łUpdated deductive trees: 32.08A2,
32.08A3, 32.1C01, 32.1C16,
49.0B01, A1.0102, A1.0103,
A1.0104, A3.0141, A3.1321,
A4.0141, B0.1301, B0.1302,
B0.1303, B0.1304, B1.1301,
B1.1302, B1.1303, B1.1304,
B2.1301, B2.1302, B2.1303,
B2.1304, B2.1305, B2.1306,
B2.1307, B2.1308, C1.1301,
C1.131A, C1.132A, D1.071B,
D1.072B, D1.073B, D1.074B,
D1.075B, D1.076B, D1.0A1A,
D1.0A2A, D1.0A3A, D1.0A4A,
D1.0A5A, D1.0A6A, D5.3803,
D5.3810
łNew deductive trees: 32.1C01,
32.1C02, 32.1C14, 32.1C15,
32.1C16, 32.1C17, 32.1C18,
49.0B05, 49.144D, 49.2F04,
49.4C02, 68.3801, 68.8A20,
68.9449, 99.38E2, A1.0201,
A2.203, A3.3839, B2.01A3,
C3.22AB, C3.22AC, C3.22AD,
C3.22AE, C6.0B04, D5.1045,
D5.1047, D5.1051, D5.1058,
D5.3810, DD.0215, DD.0237, DD.
0432, DD.051D, DD.0710, DD.
0802, DD.0804, DD.0926,
DD.FFFF, DD.YYZZ, E3.7459,
E3.7481
łUpdated PM part number for the
drop detect spittoon
łAdded new pen installation process
flowchart
łTurning the device on and off
information has been updated
ENWW v

Version Date Content changes
4.1 09/2008
łUpdated deductive trees: A2.04A2,
A2.04A4, A2.05A1, A3.3839,
B2.1306, C3.22A0, C4.0101,
E3.7459.
łNew deductive trees: 49.0B05,
D2.0702, F1.0101, F1.0102,
F1.0103, F1.01A1, F1.01A2,
F1.01A3, F1.0501, F1.0502,
F1.0503, F1.0504, F1.0505,
F1.0506, F1.0507, F1.0508,
F1.05A1, F1.05A2, F1.05A3,
F1.05A4, F1.05A5, F1.05A6,
F1.05A7, F1.05A8, F2.0101,
F2.0102, F2.0103, F2.01A1,
F2.01A2, F2.01A3, F2.0501,
F2.0502, F2.0503, F2.0504,
F2.0505, F2.0506, F2.0507,
F2.0508, F2.05A1, F2.05A2,
F2.05A3, F2.05A4, F2.05A5,
F2.05A6, F2.05A7, F2.05A8.
5.0 2/2009 łUpdated Product information
chapter with:
ŃAdded Foreign Interface
Harness (FIH) part to back-
view table of components
(Service Advisory:
c01374657)
łUpdated CDFT chapter with:
ŃCDFT preventive
maintenance initialization
information (Service Notice:
c01230192)
ŃExport Data feature (Service
Notice: c01287342)
ŃPerformance settings feature
for roller ink transfer
prevention (Service Notice:
c01287345)
łUpdated Managing and
maintenance chapter with:
ŃDisabling #SNMP Status
Enabled# due to warnings
vi Document history ENWW

Version Date Content changes
information (Service Advisory:
c01153952)
ŃDrum encoder disk scratching
information (Service Advisory:
c01291969)
ŃRetrofit tag matrix descriptions
(Service Notice: c01446489)
łUpdated Calibrations and
adjustments chapter with:
ŃPen assessment and
servicing information
(Whitepaper c01142282,
Service Notice c01287351)
ŃTray 5 health test information
(Service Advisory:
c01446697)
łUpdated Removal and
replacement chapter with:
ŃNew drum spittoon removal
information (Service Notice:
c01321183)
łUpdated Troubleshooting chapter
with:
ŃTray 1 binding information
(Service Action Advisory:
c00965924)
ŃWorn actuator arm information
(Service Notice: c00965926)
ŃIDO media guide jam
information (Service Action
Advisory: c01045073)
ŃEWS security alert information
(Service Notice: c01066968)
ŃFront door switch causing
motor stall information
ENWW vii

Version Date Content changes
(Service Advisory:
c01536347)
łUpdated deductive trees: 31.1301,
31.1303, 49.4C02, B2.1303,
B2.1306, C0.0101, C0.0102,
C0.0103, C0.0104, C0.0105,
C0.0106, C1.0101, C1.0204,
C1.02A2, C1.02A3, C1.02A4,
C1.02A5, C1.0503, C1.1301,
C1.1302, C1.1303, C1.131A,
C1.132A, C2.0201, C2.0901,
C2.09A1, C3.22A5, C4.0101,
C4.0201, C4.0202, C4.0203,
C4.0204, C4.02A1, C6.0B01,
C6.0B02, C6.0B04, D1.0101,
D1.0102, D1.0201, D1.0A1B,
D1.0A2B, D1.0A3B, D1.0A4B,
D1.0A5B, D1.0A6B, D2.01A0,
D2.01A1, D2.01A3, D2.01A4,
D2.01A6, D2.01A7, D2.0702,
D2.0707, D2.0708, D2.0709,
D2.0710, D2.0711, D2.0712,
D4.0701, D4.0705, D5.1004,
D5.1020, D5.1045, D5.1047,
E2.5094 (Service Advisory:
c01505151), E3.7459 (Service
Advisory: c01505151), F1.0101,
F1.0102, F1.01A1, F1.01A2,
F1.0501, F1.0502, F1.0503,
F1.0505, F1.0506, F1.0507,
F1.0508, F1.05A1, F1.05A2,
F1.05A3, F1.05A5, F1.05A6,
F1.05A7, F1.05A8, F2.0101,
F2.0102, F2.01A1, F2.01A2,
F2.0501, F2.0502, F2.0503,
F2.0505, F2.0506, F2.0507,
F2.0508, F2.05A1, F2.05A2,
F2.05A3, F2.05A5, F2.05A6,
F2.05A7, F2.05A8
New deductive tree: 31.1305,
31.1307, 31.1310, 49.144B,
49.205A, 49.4C27, 49.5001,
49.60zz, 68.yyzz, A3.3836 (Service
Notice: c01384229), D2.0200,
D5.1046, D5.1048, D5.1049,
D5.1050, D5.1059, D5.1060,
E3.0BF2 (Service Notice:
c01076989), F1.01A4, F1.01A5,
F2.01A4, F2.01A5
łAdded new appendix Finisher
user options for special case
options (Service Advisory:
c01481836)
łUpdated cleaning procedures
(these new procedures supersede
any previously published
procedures)
viii Document history ENWW

Table of contents
1 Product information
Product walkaround .............................................................................................................................. 2
Front view ............................................................................................................................ 2
Back view (right side) ........................................................................................................... 3
Back view (left side) ............................................................................................................. 3
Single output bin .................................................................................................................. 4
Optional finishers ................................................................................................................. 5
Optional HP 4-Bin Job Separator ........................................................................ 5
Optional HP Multifunction Finisher ...................................................................... 6
Turn the device on and off .................................................................................................................... 7
Use the control panel ........................................................................................................................... 8
Control-panel layout ............................................................................................................. 8
Home screen ....................................................................................................................... 9
Buttons on the touchscreen ............................................................................................... 11
Control-panel Help system ................................................................................................ 11
Supported paper ................................................................................................................................. 12
Recommended paper ........................................................................................................ 12
Guidelines for using specialty papers ................................................................................ 13
Recommended paper for specific types of documents ...................................................... 14
Supported paper types for each tray ................................................................................. 16
Supported paper sizes for each tray .................................................................................. 17
Capacity of each tray and bin ............................................................................................ 19
Supported paper sizes for each bin ................................................................................... 19
2 Service approach
How to use this manual ...................................................................................................................... 22
Service call flow .................................................................................................................................. 23
Initial activities .................................................................................................................... 23
Repair activities ................................................................................................................. 24
Final activities .................................................................................................................... 24
Extended power off situations ............................................................................................ 26
Handling and disposing of service parts and consumables ............................................... 26
Battery disposal ................................................................................................................. 27
Fluorescent lamps ............................................................................................................. 27
ENWW ix

Remote support and embedded Web server (EWS) .......................................................................... 28
Overview ............................................................................................................................ 28
The embedded Web server (EWS) .................................................................................... 28
Introduction ....................................................................................................... 28
Use the EWS ..................................................................................................... 29
XDM (XML Device Model) ................................................................................. 29
E-mail notification features ................................................................................ 30
View and Print MFP information ........................................................................ 31
Configurable Service Links ................................................................................................ 31
Ordering Information page ................................................................................ 31
Edit Other Links page ........................................................................................ 31
Other Settings .................................................................................................................... 32
Protected Service Mode (PSM) .......................................................................................................... 33
Safety notes ....................................................................................................................................... 34
Service toolkit ..................................................................................................................................... 35
MFP serial number explanation .......................................................................................................... 38
Format ............................................................................................................................... 38
Country/Region code ......................................................................................................... 38
Year ................................................................................................................................... 38
Month ................................................................................................................................. 38
Day .................................................................................................................................... 39
Version ............................................................................................................................... 39
Line .................................................................................................................................... 40
Count value ........................................................................................................................ 40
Hidden code ....................................................................................................................... 40
Serial number location ....................................................................................................... 40
MFP ................................................................................................................... 40
ADF ................................................................................................................... 41
Scanner ............................................................................................................. 41
Tray 5 ................................................................................................................ 42
HP Multifunction Finisher .................................................................................. 43
HP 4-Bin Job Separator .................................................................................... 43
3 Copier Diagnostic Field Tool (CDFT)
Introduction ......................................................................................................................................... 46
Overview ............................................................................................................................ 46
Two CDFT versions ........................................................................................................... 46
CDFT-L ............................................................................................................. 46
CDFT-E ............................................................................................................. 46
Start using CDFT ............................................................................................................... 47
How to start CDFT-L ......................................................................................... 47
How to start CDFT-E ......................................................................................... 47
Options available in CDFT-L, CDFT-E, Service Assist Mode, and Protected Service
Mode (PSM) ....................................................................................................................... 47
x ENWW

Troubleshoot the MFP and accessories ............................................................................................. 49
Use the Event Log ............................................................................................................. 49
View recently reported errors and warnings ...................................................... 49
View the full Event log ....................................................................................... 49
Troubleshoot an event ...................................................................................... 49
Troubleshooting Options ................................................................................... 50
View diagnostic trends ...................................................................................... 50
Use the subsystems menu ................................................................................................ 51
Understand the subsystems diagnostic pages .................................................. 51
Run devices ...................................................................................................... 52
How to test voltages with CDFT ........................................................................ 52
Test communications ........................................................................................ 52
Troubleshoot image quality ................................................................................................ 52
Scan and analyze (CDFT-L only) ...................................................................... 52
Use service assist mode .................................................................................................... 53
Understand service assist mode ....................................................................... 53
Start service assist mode .................................................................................. 54
End service assist mode ................................................................................... 54
Perform Preventive Maintenance (PM) .............................................................................................. 55
Access the embedded Web server (CDFT-L only) ............................................................ 55
View the estimated remaining life of a Printer Maintenance (PM) item ............................. 55
View PM information on the CDFT Home screen ............................................. 55
View the PM log ................................................................................................ 55
Reset the PM counter for a PM item .................................................................................. 55
Manage and maintain firmware .......................................................................................................... 56
Manage non-volatile memory (NVM) ................................................................................. 56
Use CDFT to perform an RFU ........................................................................................... 56
Use a USB flash drive to upgrade the firmware ................................................................. 57
Calibrate the MFP .............................................................................................................................. 58
Engine Calibrations 1 ......................................................................................................... 58
Pen Health Gauge ............................................................................................................. 59
Engine Calibrations 2 ......................................................................................................... 60
Scanner and ADF calibrations ........................................................................................... 61
Scanner image adjustments .............................................................................. 61
Manual scanner image adjustments ................................................................. 62
ADF image adjustments .................................................................................... 63
Manual ADF image adjustments ....................................................................... 65
Tray calibrations ................................................................................................................ 67
Print a test page ................................................................................................................................. 68
View, print, and edit service information ............................................................................................. 69
View service information .................................................................................................... 69
View MFP information on the CDFT Home screen ........................................... 69
View detailed MFP information ......................................................................... 69
Print service information .................................................................................................... 69
ENWW xi

Edit print settings information ............................................................................................ 69
Export data ........................................................................................................................ 70
Set the remote access password (CDFT-E only) ............................................................................... 71
Calibrate the HP Multifunction Finisher .............................................................................................. 72
Accumulator offset alignment ............................................................................................ 72
Stapler alignment ............................................................................................................... 72
Set the finisher stapler 2 paper-size setting ....................................................................... 72
Set the HP 4000-sheet input tray paper size ...................................................................................... 73
Set the scanner default media size .................................................................................................... 74
Adjust the power setting (200-240V AC systems only) ...................................................................... 75
Performance settings ......................................................................................................................... 76
4 Managing and maintenance
Maintenance and replacement strategy ............................................................................................. 78
Service intervals ................................................................................................................................. 79
Gaining access to preventive maintenance data ................................................................................ 84
CDFT ................................................................................................................................. 84
EWS (embedded Web server) ........................................................................................... 84
Hardware maintenance ...................................................................................................................... 85
Preventive maintenance kits .............................................................................................. 85
General procedures ........................................................................................................... 86
General cleaning ............................................................................................... 86
Cleaning spilled ink ........................................................................................... 86
How to clean an ink or Bonding Agent spill on carpet ....................................... 87
Cleaning the control panel ................................................................................ 87
Resetting preventive maintenance counters ..................................................... 87
Cleaning pick rollers .......................................................................................... 87
ADF Feed sensor (SN404) ................................................................................................ 87
ADF Timing sensor (SN406) .............................................................................................. 88
ADF contact glass .............................................................................................................. 89
ADF pick rollers ................................................................................................................. 89
ADF hinges ........................................................................................................................ 90
Tetris sensor (SN58) .......................................................................................................... 90
Cooling fan filters ............................................................................................................... 91
Drum screen ...................................................................................................................... 91
Scanner chamber filter ....................................................................................................... 91
Horizontal transport drive rollers ........................................................................................ 91
Carriage felt oiler ............................................................................................................... 92
IDO curler output transmission (belts and pulleys) ............................................................ 92
IDO media eject fingers, output sensors, and linkage bushings ........................................ 94
Carriage encoder strip ....................................................................................................... 95
Carriage drive belt ............................................................................................................. 95
Accumulator wheel shaft assembly ................................................................................... 95
xii ENWW

Tray 1 pick roller and pad .................................................................................................. 95
Tray 5 rollers ...................................................................................................................... 96
Input tray pick roller ........................................................................................................... 96
Aerosol duct kit .................................................................................................................. 96
Charcoal filter ..................................................................................................................... 96
Aerosol filter ....................................................................................................................... 97
Drum spittoon and lower drum spittoon ............................................................................. 97
Drum spittoon .................................................................................................... 97
Drum encoder ................................................................................................... 98
Drop detect spittoon ........................................................................................................... 98
Scanner exposure lamp ..................................................................................................... 99
Web wipe ........................................................................................................................... 99
Maintenance log ............................................................................................................................... 100
How to complete the maintenance log ............................................................................. 100
Maintenance log page ..................................................................................................... 100
Startup Menu service functionality ................................................................................................... 101
How to use the Startup Menu .......................................................................................... 101
Administrator tools ........................................................................................................... 101
Installation options .......................................................................................... 102
Firmware Download ........................................................................................ 102
Calibrate the touchscreen ............................................................................... 103
Change the administrator password ............................................................... 104
Embedded JetDirect functionality .................................................................... 104
Administrator startup options .......................................................................... 104
Service tools .................................................................................................................... 105
Reset the administrator password ................................................................... 105
Enter Protected Service Mode (PSM) ............................................................. 105
Reinitialize NVRAM ......................................................................................... 105
Boot Manager .................................................................................................. 106
Non-volatile memory (NVM) backup and restore ............................................................................. 107
Overview .......................................................................................................................... 107
Customer NVM ................................................................................................ 107
Machine NVM .................................................................................................. 107
Machine NVM backup ...................................................................................................... 107
Internal backup ................................................................................................ 108
External backup .............................................................................................. 108
NVM restore ..................................................................................................................... 108
Non-volatile memory (NVM) resets and initializations ...................................................................... 110
Memory architecture ........................................................................................................ 110
Formatter ......................................................................................................... 110
Coprocessor .................................................................................................... 110
Shadow copies ................................................................................................ 110
Data groupings ................................................................................................ 111
Where data are stored .................................................................................... 113
ENWW xiii

Memory-management tools ............................................................................................. 113
Restore Factory Settings ................................................................................. 114
Cold Reset ...................................................................................................... 114
NVRAM initialization ........................................................................................ 115
Disk initialization .............................................................................................. 115
Erase private data ........................................................................................... 116
Reformat disks ................................................................................................ 117
Skip Disk Load ................................................................................................ 117
Firmware upgrade ........................................................................................................................... 118
How to update the firmware ............................................................................................. 118
Other methods to transfer the RFU file ............................................................................ 118
Use HP Web Jetadmin to upgrade the firmware ............................................. 118
Use FTP to upgrade the firmware ................................................................... 119
Use MS-DOS to upgrade the firmware ........................................................... 120
Use a USB flash drive to upgrade the firmware .............................................. 120
Firmware downgrade ....................................................................................................................... 122
Retrofit tags ...................................................................................................................................... 123
Introduction ...................................................................................................................... 123
Retrofit tag installation, placement, and orientation ......................................................... 124
ADF retrofit tag location .................................................................................. 124
Scanner retrofit tag location ............................................................................ 125
HP Multifunction Finisher retrofit tag location .................................................. 126
HP 4-Bin Job Separator retrofit tag location .................................................... 126
Tray 5 retrofit tag location ............................................................................... 127
HP 8050/8060 MFP retrofit tag location .......................................................... 128
Retrofit tag descriptions ................................................................................................... 128
Print engine ..................................................................................................... 128
Multifunction Finisher ...................................................................................... 129
4-Bin Separator ............................................................................................... 130
Event trends ..................................................................................................................................... 131
Purpose of event trending ................................................................................................ 131
Event types ...................................................................................................................... 131
Finisher user options ....................................................................................................................... 132
Offsetting ........................................................................................................................ 132
Stapling in legal landscape .............................................................................................. 132
Batch printing .................................................................................................................. 133
5 Calibrations and adjustments
ADF adjustments .............................................................................................................................. 136
ADF Duplex Center Line Front and Back adjustments .................................................... 136
ADF Vertical Magnification adjustment ............................................................................ 136
ADF Leading Edge adjustment ........................................................................................ 136
ADF Center Line Simplex adjustment .............................................................................. 137
xiv ENWW

ADF Scan Start Position adjustment ............................................................................... 137
Scanner adjustments ........................................................................................................................ 138
Scanner Vertical Magnification adjustment ...................................................................... 138
Scanner Leading Edge adjustment .................................................................................. 138
Scanner Center Line adjustment ..................................................................................... 138
Media calibrations ............................................................................................................................ 139
Media Side Edge calibration ............................................................................................ 139
Drum calibrations ............................................................................................................................. 140
Drum Position calibration ................................................................................................. 140
Carriage calibrations ........................................................................................................................ 141
Carriage Stopping Accuracy calibration ........................................................................... 141
Carriage encoder strip adjustment ................................................................................... 141
Carriage-to-carriage alignment ........................................................................................ 144
Control Panel calibrations ................................................................................................................ 145
LCD touchscreen ............................................................................................................. 145
Pen calibrations ................................................................................................................................ 146
Pen assessment and servicing ........................................................................................ 146
Servicing at the beginning of a job .................................................................. 146
Servicing in the middle of a long print job ....................................................... 146
Servicing at the end of a job ............................................................................ 146
Servicing at scheduled time set by administrator ............................................ 147
Automatic Pen Alignment (APA) calibration .................................................................... 148
Pen Density Compensation calibration ............................................................................ 149
Drop Detect Beam calibration .......................................................................................... 149
New Pen Servicing routine .............................................................................................. 150
Pen Cleaning routine ....................................................................................................... 151
Drop Detect routine .......................................................................................................... 151
Reset NHDB .................................................................................................................... 152
Store NHDB ..................................................................................................................... 152
Tray 1 calibrations ............................................................................................................................ 153
Tray 1 Paper-Width Guide calibration .............................................................................. 153
Tray 2, 3, and 4 adjustments ............................................................................................................ 154
Tray 2, 3, and 4 pick arm alignment ................................................................................ 154
Tray 5 calibrations ............................................................................................................................ 155
Separator force ................................................................................................................ 155
Media separation test ...................................................................................... 155
Initialization check ........................................................................................... 156
Separator force adjustment ............................................................................. 157
Stack height ..................................................................................................................... 158
Pick force ......................................................................................................................... 161
Top-of-form sensor (SN22) and Tetris sensor (SN58) calibrations .................................................. 163
Top-of-form Position calibration ....................................................................................... 163
Tetris sensor (SN58) calibration ...................................................................................... 163
First Nozzle Position calibration ....................................................................................... 164
ENWW xv

HP Multifunction Finisher calibrations .............................................................................................. 166
Stapler alignment ............................................................................................................. 166
Accumulator offset alignment .......................................................................................... 166
Stapler 2 paper-size adjustment ...................................................................................... 167
6 Removal and replacement
Introduction ....................................................................................................................................... 171
Removal and replacement strategy ................................................................................. 171
General cautions during removal and replacement ......................................................... 171
Electrostatic discharge ..................................................................................................... 172
General procedures .......................................................................................................................... 174
Drive rollers ...................................................................................................................... 174
Pinch roller assembly ....................................................................................................... 175
Wires and cables ............................................................................................................. 176
Color coding standards ................................................................................... 176
Cable labeling standards ................................................................................. 177
Carriage extraction .......................................................................................................... 178
Pen care .......................................................................................................................... 180
Handling .......................................................................................................... 181
Storage ............................................................................................................ 182
Pen returns ...................................................................................................... 183
Print zone ......................................................................................................................... 187
Print zone removal .......................................................................................... 187
Print zone replacement ................................................................................... 195
MFP casters ..................................................................................................................... 201
Covers .............................................................................................................................................. 204
Front doors ...................................................................................................................... 204
Front door ........................................................................................................ 205
Left front door .................................................................................................. 205
IDS door .......................................................................................................... 206
Front Door LED (LED7) ................................................................................... 206
Upper-left Door Open sensor (SN37) .............................................................. 207
Front Door Open switch (SW3) ....................................................................... 207
Carriage plate cover ........................................................................................................ 208
Upper inner cover ............................................................................................................ 209
Trays 2, 3, and 4 covers .................................................................................................. 210
Lower inner cover ............................................................................................................ 211
Front Door Lock solenoid (SOL4) .................................................................................... 211
Web wipe access case parts ........................................................................................... 212
Upper left cover ............................................................................................... 213
Web wipe access panel .................................................................................. 213
Left case parts ................................................................................................................. 213
IDO cover ........................................................................................................ 214
xvi ENWW

Lower left trim .................................................................................................. 214
Left-side lower panel ....................................................................................... 215
Lower left cover ............................................................................................... 215
Right case parts ............................................................................................................... 215
Upper right cover ............................................................................................. 216
Lower right cover ............................................................................................. 216
Right-side lower panel ..................................................................................... 217
Lower right trim ............................................................................................... 218
Rear case parts ............................................................................................................... 218
Muffler ............................................................................................................. 219
Back cover ...................................................................................................... 219
Electronics bay cover ...................................................................................... 220
Top case parts ................................................................................................................. 221
Scanner rear trim ............................................................................................ 221
Scanner service cover ..................................................................................... 222
Scanner lock cover .......................................................................................... 222
Scanner left trim .............................................................................................. 223
Scanner right trim ............................................................................................ 224
Automatic document feeder (ADF) ................................................................................................... 226
ADF assembly ................................................................................................................. 226
ADF covers and trays ...................................................................................................... 227
ADF front cover ............................................................................................... 228
ADF rear cover ................................................................................................ 229
ADF top cover ................................................................................................. 229
ADF feed cover ............................................................................................... 230
ADF input tray ................................................................................................. 231
ADF paper-width guides .................................................................................. 232
ADF output bin ................................................................................................ 233
ADF Control PCA (A401) cover ...................................................................... 235
ADF originals cover ......................................................................................................... 237
Separation roller .............................................................................................................. 237
Pick roller ......................................................................................................................... 239
Lower separation roller .................................................................................................... 241
ADF Feed clutch (CL401) ................................................................................................ 243
Reading guide .................................................................................................................. 244
ADF PCAs ....................................................................................................................... 245
ADF Control PCA (A401) ................................................................................ 245
ADF Original Present LED PCA (A402) .......................................................... 245
Switches .......................................................................................................................... 246
ADF Open Safety switch (SW401) .................................................................. 246
ADF Cover Open switch (SW402) .................................................................. 247
Sensors ............................................................................................................................ 247
ADF Length sensor (SN401) ........................................................................... 248
ADF Width sensor (SN402) ............................................................................. 249
ENWW xvii

ADF Original Present sensor (SN403) ............................................................ 250
ADF Feed sensor (SN404) .............................................................................. 251
ADF Reverse sensor (SN405) ........................................................................ 251
ADF Timing sensor (SN406) ........................................................................... 256
Motors .............................................................................................................................. 257
ADF Feed motor (M401) ................................................................................. 257
ADF Conveying motor (M402) ........................................................................ 260
Solenoids ......................................................................................................................... 262
ADF Original Lift solenoid (SOL401) ............................................................... 262
ADF Duplex Shift solenoid (SOL402) .............................................................. 264
ADF Duplex Pressure solenoid (SOL403) ...................................................... 265
ADF Eject Shift solenoid (SOL404) ................................................................. 267
ADF hinges ...................................................................................................................... 268
Left hinge ........................................................................................................ 268
Right hinge ...................................................................................................... 271
ADF conveying rollers ...................................................................................................... 272
Scanner ............................................................................................................................................ 276
Scanner assembly ........................................................................................................... 276
Platen glass ..................................................................................................................... 279
ADF contact glass ............................................................................................................ 280
Scanner exposure lamp ................................................................................................... 280
Scanner mirrors ............................................................................................................... 283
Mirror 1 ............................................................................................................ 283
Mirrors 2 and 3 ................................................................................................ 284
Image scan unit (ISU) cover ............................................................................................ 285
Image scan unit assembly ............................................................................................... 285
Scanner motor (M501) ..................................................................................................... 288
Scanner sensors .............................................................................................................. 290
Scanner Original Size Detection sensor (SN501) ........................................... 290
Scanner Length sensor (SN502) ..................................................................... 291
Scanner Home Position sensor (SN503) ........................................................ 292
Scanner PCAs ................................................................................................................. 292
Scanner Control PCA (A501) .......................................................................... 292
Scanner Inverter PCA (A504) ......................................................................... 294
AFE PCA (A502) ............................................................................................. 295
Fans ................................................................................................................................. 296
Scanner Cooling fan (FAN501) ....................................................................... 297
Scanner Inverter PCA Cooling fan (FAN502) ................................................. 297
Scanner chamber filter ..................................................................................................... 298
Rear wire assembly ......................................................................................................... 299
Front wire assembly ......................................................................................................... 308
Control panel .................................................................................................................................... 309
Control panel assembly ................................................................................................... 309
Control panel PCAs ......................................................................................................... 310
xviii ENWW