HP CM8060 Color MFP User manual

HP CM8060/CM8050 Color MFP
with Edgeline Technology
Syst strat
Service Manual

HP CM8060/CM8050 Color MFP with Edgeline
Technology
Service Manual

Copyright and License
© 2009 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Edition 5.0, 2/2009
Trademark Credits
Adobe Photoshop
®
and PostScript
®
are
trademarks of Adobe Systems Incorporated.
Microsoft
®
, Windows
®
, and Windows
®
XP
are U.S. registered trademarks of Microsoft
Corporation.
Windows Vista
!
is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.
Safety information
Install the device in a protected location
where no one can step on or trip over the
power cord, and where the power cord will
not be damaged.
Use only a grounded electrical outlet when
connecting the device to a power source. If
you do not know whether the outlet is
grounded, check with a qualified electrician.
When the device is installed in the U.S.A. or
Canada, it must be connected to a dedicated
20 Amp circuit.
AC Delta and AC Wye power system
statement: The device is designed to use an
IT power system.
There is a risk of explosion if the battery is
replaced with an incorrect type. Dispose of
used batteries according to the instructions.
Warning" Risk of injury from
moving parts. Do not reach into the stapler.
Do not reach below moving trays.

Document history
Version Date Content changes
1.0 01/2007 N/A
1.1 02/2007
łNumerous updates to removal and
replacement procedures
łMinor corrections to image-quality
fault trees
łUpdated the following error code
sections: C0.0101, C0.0102,
C0.0103, C0.0104, C0.0105,
C0.0106, C1.0101, C1.0102,
C2.0201, C3.22A5, D1.0101,
D1.0102, and D4.0701. Corrected
the path to Upper Elevator
diagnostic page in several sections.
1.2 03/2007
łParts information has moved into a
separate document.
łNumerous updates to removal and
replacement procedures
łTetris sensor calibrations have
been updated.
łVarious error code sections have
been updated
łSome information concerning a
new finisher unit has been added.
1.3 04/2007
łError code sections: C4.0204,
C6.0B02, C3.22A6, C3.22A5,
łUpdated arious color calibrations
łDryer and heater fan replacement
procedures
łTray 5 LS encoder disk removal
procedure
łNVM backup procedure (re:
Automatic Backup)
łWire routing for SIT sensor
łCalibrations for stapler alignment
and accumulator offset alignment
łTray 5 rollers
1.4 05/18/2007 HP 4-bin Job Separator removal and
replacement procedures. Various other
updates.
1.5 05/24/2007 Updates to carriage encoder strip
adjustments and MFP media messages.
ENWW iii

Version Date Content changes
2.0 07/2007 The following updates have been made:
łHP multifunction finisher lower
output Bin 5 belts replacement
procedure
łHP multifunction finisher input
paper path guides replacement
procedure
3.0 11/2007 łFor firmware releases after (and not
including) 20070824 72.024.0.
łPPS assembly removal procedure
has been updated
łAccumulator removal section has
been updated
łService intervals for PM items have
been updated
łCDFT engine calibrations 1 and
engine calibrations 2 information
has been updated
łPen Health Gauge information has
been updated
łNew deductive trees: 32.08A1,
32.08A2, 32.08A3, D3.0701
łUpdated deductive trees: A3.1321,
A3.1323, B2.1302, C1.0101,
C1.131A, C1.132A, C6.0B01, D1.
0101, D1.0102, D2.0AA1,
D2.0AA2, D2.0AA3, D2.0AA4,
D2.0AA5, D2.0AA6, D4.0701
łIDS air purge procedure has been
updated
łCoprocessor replacement
procedure has been updated
łEvent Log code addendum has
been removed and contents moved
to Event Log codes
iv Document history ENWW

Version Date Content changes
4.0 03/2008 łUpdated deductive trees: 32.08A2,
32.08A3, 32.1C01, 32.1C16,
49.0B01, A1.0102, A1.0103,
A1.0104, A3.0141, A3.1321,
A4.0141, B0.1301, B0.1302,
B0.1303, B0.1304, B1.1301,
B1.1302, B1.1303, B1.1304,
B2.1301, B2.1302, B2.1303,
B2.1304, B2.1305, B2.1306,
B2.1307, B2.1308, C1.1301,
C1.131A, C1.132A, D1.071B,
D1.072B, D1.073B, D1.074B,
D1.075B, D1.076B, D1.0A1A,
D1.0A2A, D1.0A3A, D1.0A4A,
D1.0A5A, D1.0A6A, D5.3803,
D5.3810
łNew deductive trees: 32.1C01,
32.1C02, 32.1C14, 32.1C15,
32.1C16, 32.1C17, 32.1C18,
49.0B05, 49.144D, 49.2F04,
49.4C02, 68.3801, 68.8A20,
68.9449, 99.38E2, A1.0201,
A2.203, A3.3839, B2.01A3,
C3.22AB, C3.22AC, C3.22AD,
C3.22AE, C6.0B04, D5.1045,
D5.1047, D5.1051, D5.1058,
D5.3810, DD.0215, DD.0237, DD.
0432, DD.051D, DD.0710, DD.
0802, DD.0804, DD.0926,
DD.FFFF, DD.YYZZ, E3.7459,
E3.7481
łUpdated PM part number for the
drop detect spittoon
łAdded new pen installation process
flowchart
łTurning the device on and off
information has been updated
ENWW v

Version Date Content changes
4.1 09/2008
łUpdated deductive trees: A2.04A2,
A2.04A4, A2.05A1, A3.3839,
B2.1306, C3.22A0, C4.0101,
E3.7459.
łNew deductive trees: 49.0B05,
D2.0702, F1.0101, F1.0102,
F1.0103, F1.01A1, F1.01A2,
F1.01A3, F1.0501, F1.0502,
F1.0503, F1.0504, F1.0505,
F1.0506, F1.0507, F1.0508,
F1.05A1, F1.05A2, F1.05A3,
F1.05A4, F1.05A5, F1.05A6,
F1.05A7, F1.05A8, F2.0101,
F2.0102, F2.0103, F2.01A1,
F2.01A2, F2.01A3, F2.0501,
F2.0502, F2.0503, F2.0504,
F2.0505, F2.0506, F2.0507,
F2.0508, F2.05A1, F2.05A2,
F2.05A3, F2.05A4, F2.05A5,
F2.05A6, F2.05A7, F2.05A8.
5.0 2/2009 łUpdated Product information
chapter with:
ŃAdded Foreign Interface
Harness (FIH) part to back-
view table of components
(Service Advisory:
c01374657)
łUpdated CDFT chapter with:
ŃCDFT preventive
maintenance initialization
information (Service Notice:
c01230192)
ŃExport Data feature (Service
Notice: c01287342)
ŃPerformance settings feature
for roller ink transfer
prevention (Service Notice:
c01287345)
łUpdated Managing and
maintenance chapter with:
ŃDisabling #SNMP Status
Enabled# due to warnings
vi Document history ENWW

Version Date Content changes
information (Service Advisory:
c01153952)
ŃDrum encoder disk scratching
information (Service Advisory:
c01291969)
ŃRetrofit tag matrix descriptions
(Service Notice: c01446489)
łUpdated Calibrations and
adjustments chapter with:
ŃPen assessment and
servicing information
(Whitepaper c01142282,
Service Notice c01287351)
ŃTray 5 health test information
(Service Advisory:
c01446697)
łUpdated Removal and
replacement chapter with:
ŃNew drum spittoon removal
information (Service Notice:
c01321183)
łUpdated Troubleshooting chapter
with:
ŃTray 1 binding information
(Service Action Advisory:
c00965924)
ŃWorn actuator arm information
(Service Notice: c00965926)
ŃIDO media guide jam
information (Service Action
Advisory: c01045073)
ŃEWS security alert information
(Service Notice: c01066968)
ŃFront door switch causing
motor stall information
ENWW vii

Version Date Content changes
(Service Advisory:
c01536347)
łUpdated deductive trees: 31.1301,
31.1303, 49.4C02, B2.1303,
B2.1306, C0.0101, C0.0102,
C0.0103, C0.0104, C0.0105,
C0.0106, C1.0101, C1.0204,
C1.02A2, C1.02A3, C1.02A4,
C1.02A5, C1.0503, C1.1301,
C1.1302, C1.1303, C1.131A,
C1.132A, C2.0201, C2.0901,
C2.09A1, C3.22A5, C4.0101,
C4.0201, C4.0202, C4.0203,
C4.0204, C4.02A1, C6.0B01,
C6.0B02, C6.0B04, D1.0101,
D1.0102, D1.0201, D1.0A1B,
D1.0A2B, D1.0A3B, D1.0A4B,
D1.0A5B, D1.0A6B, D2.01A0,
D2.01A1, D2.01A3, D2.01A4,
D2.01A6, D2.01A7, D2.0702,
D2.0707, D2.0708, D2.0709,
D2.0710, D2.0711, D2.0712,
D4.0701, D4.0705, D5.1004,
D5.1020, D5.1045, D5.1047,
E2.5094 (Service Advisory:
c01505151), E3.7459 (Service
Advisory: c01505151), F1.0101,
F1.0102, F1.01A1, F1.01A2,
F1.0501, F1.0502, F1.0503,
F1.0505, F1.0506, F1.0507,
F1.0508, F1.05A1, F1.05A2,
F1.05A3, F1.05A5, F1.05A6,
F1.05A7, F1.05A8, F2.0101,
F2.0102, F2.01A1, F2.01A2,
F2.0501, F2.0502, F2.0503,
F2.0505, F2.0506, F2.0507,
F2.0508, F2.05A1, F2.05A2,
F2.05A3, F2.05A5, F2.05A6,
F2.05A7, F2.05A8
New deductive tree: 31.1305,
31.1307, 31.1310, 49.144B,
49.205A, 49.4C27, 49.5001,
49.60zz, 68.yyzz, A3.3836 (Service
Notice: c01384229), D2.0200,
D5.1046, D5.1048, D5.1049,
D5.1050, D5.1059, D5.1060,
E3.0BF2 (Service Notice:
c01076989), F1.01A4, F1.01A5,
F2.01A4, F2.01A5
łAdded new appendix Finisher
user options for special case
options (Service Advisory:
c01481836)
łUpdated cleaning procedures
(these new procedures supersede
any previously published
procedures)
viii Document history ENWW