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Is the Problem with the Printer or Scanner 1-2
Image Quality Problems 1-2
Output Problems 1-2
Troubleshooting System Error Codes 1-3
Using the SCANtest 6 Diagnostic Software 1-3
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System Error Codes for the Copier Only 2-2
Introduction 2-2
Error Codes Displayed on the Operator Panel 2-2
08-147 2-3
08-149 2-3
08-208 2-3
30-140 2-4
30-141 2-4
32-144 2-5
40-xxx 2-5
50-xxx (17 to 28, 51 to 81 and 90 to 99) 2-5
50-100 to 50-214 2-6
60-xxx (2 to 34, 82, 83) 2-6

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