HP Kayak XA-s Series 02 User manual

HP Kayak XA-s
PC Workstation
User’s Guide
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Notice
The information contained in this document is subject to change without
notice.
Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Hewlett-Packard shall not be liable for errors
containedhereinorforincidentalorconsequentialdamagesinconnectionwith
the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
Thisdocumentcontainsproprietaryinformationthatisprotectedbycopyright.
All rights are reserved. No part of this document may be photocopied,
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consent of Hewlett-Packard Company.
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1998 Hewlett-Packard Company
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User’s Guide
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iv English
Who This Manual Is For
This manual is for anyone who wants to:
•Set up the PC Workstation for the first time.
•Configure the PC Workstation.
•Add accessories to the PC Workstation.
•Troubleshoot problems on the PC Workstation.
•Find out where to get more information and support.
Important Safety Information
WARNING If you have any doubt that you can lift the PC Workstation or display
safely, do not try to move it without help.
For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such as
the one provided with this equipment, or one in compliance with your
national regulations. This PC Workstation is disconnected from the
power by removing the power cord from the power outlet. This means
thePCWorkstationmustbelocatedclosetoapoweroutletthatiseasily
accessible.
For your safety, never remove the PC Workstation’s cover without first
removing the power cord from the power outlet, and any connection to
a telecommunications network. Always replace the cover on the
PC Workstation before switching it on again.
To avoid electric shock, do not open the power supply. There are no
user-serviceable parts inside.
This HP PC Workstation is a class 1 laser product. Do not attempt to
make any adjustment to the laser units.
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English v
Important Ergonomic Information
It is strongly recommended that you read the ergonomic information
before using your PC Workstation. If you are using Windows NT 4.0,
open the Start menu in the task bar and select Help. Then double-click
the help topic “Working in Comfort”.
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vi English
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Contents
English vii
1 Setting Up and Using Your PC Workstation
Unpacking Your PC Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3
Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connecting an External SCSI Accessory
(Selected Models Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting the Power Cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Your PC Workstation’s Hardware Control Panel. . . . . . . . . . . . . . . . . 9
Starting and Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . 10
Starting Your PC Workstation for the First Time . . . . . . . . . . . . . . . . . . . 10
Initializing Your Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Creating Back-up Diskettes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Starting Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using Your HP Enhanced Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using Your HP Enhanced Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Setting an Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Setting a User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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viii English
Additional Information and Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Recycling an Old HP PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . 20
2 How to Install Accessories Inside Your PC Workstation
Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 23
Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Moving the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installing a Hard Disk Drive in an Internal Shelf. . . . . . . . . . . . . . . . . . . 36
Installing a Hard Disk Drive in a Front-Access Shelf . . . . . . . . . . . . . . . 38
Completing the Installation of a Hard Disk Drive . . . . . . . . . . . . . . . . . . 41
Installing a Drive in a Front-Access Shelf . . . . . . . . . . . . . . . . . . . . . . . . 42
Completing the Installation of a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
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English ix
3 Troubleshooting Your PC Workstation
Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
HP Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
If Your PC Workstation Does Not Start Properly . . . . . . . . . . . . . . . 55
Display is Blank and There Are No Error Messages . . . . . . . . . . . . . . . . 55
If you are Unable to Change any Values in Setup. . . . . . . . . . . . . . . . . . . 57
If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
If You Cannot Turn Off Your PC Workstation . . . . . . . . . . . . . . . . . . 59
If Your PC Workstation Has a Hardware Problem . . . . . . . . . . . . . . 60
Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
If Your Keyboard Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
If Your Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 62
If the Hard Disk Drive Does not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
The CD-ROM Drive Does not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
No Sound from the CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
The CD-ROM Drive is Idle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
The CD-ROM Drive Does not Open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
If an Accessory Board Does not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
If Your PC Workstation Has a Software Problem . . . . . . . . . . . . . . . 68
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
If You Can’t Start the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
If the Date and Time Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 69
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xEnglish
If You Have a Network Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
If Your PC Workstation Has an Audio Problem . . . . . . . . . . . . . . . . . . . . 70
Using HP MaxiLife to Diagnose Problems . . . . . . . . . . . . . . . . . . . . 71
Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
HP Hardware Diagnostics Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
4 Technical Information
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Power Consumption Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Maximum Loads Available for Accessory Slots . . . . . . . . . . . . . . . . . . . . 80
IRQs, DMAs, and I/O Addresses Used by Your PC Workstation . . . . . . . 81
Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Video Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
SCSI Features (On selected models only). . . . . . . . . . . . . . . . . . . . . . . . 86
Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
The PC Workstation’s Rear Connectors . . . . . . . . . . . . . . . . . . . . . . 87
System Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
System Board Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Internal Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
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English xi
The HP Summary Screen and Setup Program. . . . . . . . . . . . . . . . . . 93
Viewing the HP Summary Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Starting the HP Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Saving Your Changes and Leaving Setup . . . . . . . . . . . . . . . . . . . . . . . . . 94
Configuring Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . 95
Controlling the Network Security Features . . . . . . . . . . . . . . . . . . . . . . . 95
Selecting the Boot Device Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Using the SCSI Configuration Utility (Selected Models) . . . . . . . . . 97
Default Settings You Can Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Starting the SCSI Configuration Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Adapter Utilities Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Adapter Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Device Selections Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Device Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Exiting from the Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 105
5 Hewlett Packard Support and Information Services
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Your HP-Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
HP SupportPack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . 111
HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
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xii English
HP Forum on America Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
HP World Wide Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . 113
HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Hewlett-Packard Telephone Support. . . . . . . . . . . . . . . . . . . . . . . . 115
Lifeline Telephone Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
HP Network Phone-in Support Service (NPS) . . . . . . . . . . . . . . . . 117
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Hewlett-Packard Marketing Headquarters . . . . . . . . . . . . . . . . . . . 119
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Regulatory Information and Warranty . . . . . . . . . . . . . . . . . . . 125
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1
Setting Up and Using Your
PC Workstation
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1 Setting Up and Using Your PC Workstation
Unpacking Your PC Workstation
2English
Unpacking Your PC Workstation
WARNING If you are in any doubt that you can lift the PC Workstation and the
display safely, do not try to move them without help.
1When you receive your PC Workstation, unpack all of the
components:
•Computer and power cords
•Display and its video cable
•HP enhanced keyboard, mouse and headphones
•Manuals and driver kit.
NOTE Device drivers, HP utilities, and an online Network Administrator
Guide are preloaded on your system and provided in a driver kit.
2Place the PC Workstation on (or under) a sturdy desk with easily
accessiblepoweroutletsandenoughspace for the keyboard, mouse,
and any other accessories.
3Position the PC Workstation so that its rear connectors are easily
accessible.
4Place the display next to the computer.
Installation Tools No tools are required to install your PC Workstation. However, if you
plan to install a disk drive or an accessory board inside your
PC Workstation, you will need a flat-blade screwdriver. For more
information on installing accessories, refer to "How to Install
Accessories Inside Your PC Workstation", on page 21.
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English 3
1 Setting Up and Using Your PC Workstation
Connecting the Mouse, Keyboard, Display and Printer
Connecting the Mouse, Keyboard, Display and Printer
Connect the mouse, keyboard, and display to the back of the
PC workstation. The connectors are shaped to go in one way only.
Tighten the display cable attachment screws.
Connect the printer cable to the back of the computer and tighten the
attachment screws. Use the connector labeled:
•Parallel (25-pin parallel connector) for a parallel device.
•Serial A (9-pin serial connector) for a serial device.
•Serial B (9-pin serial connector) for a second serial device.
NOTE The Universal Serial Bus (USB) connectors can be used for USB
accessories.MostUSB accessories are automatically configured assoon
as they are physically attached to the PC Workstation. USB accessories
are not supported by all operating systems.
Mouse
Connector
Keyboard
Connector
2 USB Connectors
(see note below)
Serial B
Port Serial A
Port
Parallel
Connector
Monitor
Connector
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1 Setting Up and Using Your PC Workstation
Connecting to a Network
4English
Connecting to a Network
Your PC Workstation has a 10BT/100TX LAN interface adapter.
The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations
and automatically detects which network type is being used.
1ConnecttheRJ-45plugonyour network cable to the LAN connector
on the LAN Adapter. Push the plug into the connector until the plug
clicks into place.
2Attach the other end of the LAN cable to a hub (or into a wall socket
that is connected to a hub).
Let your Network Administrator know that you are connecting your
PC Workstation to the network.
For further instructions on configuring your network connection, refer
to “Configuring Your Network Connection” on page 95.
Refer also to the online Network Administrator’s Guide (preloaded
onto your PC Workstation) for further instructions on setting up your
PC Workstation for a LAN connection.
The board shown here is a
combined SCSI/LAN board.
Some models do not have
the SCSI option.
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English 5
1 Setting Up and Using Your PC Workstation
Connecting Audio Accessories
Connecting Audio Accessories
Your PC Workstation has a Headphone Out jack and a Microphone In
jack on the Audio Front Panel (see page 90 for more information). A
LINE IN jack, LINE OUT jack, MIC IN jack, and MIDI/Joystick
connector are located on the rear panel (see page 87 for details).
WARNING To avoid discomfort from unexpected noise, always turn down the
volume before connecting headphones or speakers.
Listening to loud sounds for prolonged periods may permanently
damage your hearing.
Before putting on headphones, place them around your neck and turn
down the volume. When you put on the headphones, slowly increase
the volume until you find a comfortable listening level, then leave the
volume control in that position.
MIDI/Joystick
connector
LINE IN jack
LINE OUT jack
Audio Front Panel
MIC IN jack
NOTE
Theinternalspeaker andLINEOUT
jack on the rear panel of your
PC Workstation are deactivated
whenyouusetheHeadphonesjack
on the Audio Front Panel.
Theinternalspeakerisdeactivated
when you use the LINE OUT jack.
External speakers you connect
should have a built-in power
supply.
The audio accessories shown
here (microphone, speakers, and
audio system) are not supplied
with your PC Workstation.
Volume can be controlled through
the HP enhanced keyboard or the
software volume control.
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1 Setting Up and Using Your PC Workstation
Connecting an External SCSI Accessory (Selected Models Only)
6English
Connecting an External SCSI Accessory
(Selected Models Only)
Your PC Workstation is equipped with an UltraWide 16-bit SCSI
connector for external SCSI devices.
When an external SCSI device is connected, the UltraWide 16-bit SCSI
controller automatically switches to non-Ultra mode (maximum
capacity of 20 MBs per second).
An external SCSI device is connected as follows:
1You should assign an unused SCSI address to the accessory. SCSI
addresses range from 0 to 15 for wide 16-bit SCSI. The SCSI
address 0 is reserved for the first SCSI hard disk drive and SCSI
address 7 is reserved for SCSI controller (the default for narrow and
wide SCSI devices).
Refer to the manual provided with the SCSI accessory for
instructions on selecting a SCSI address.
NOTE You don’t need to set a SCSI address for Plug and Play SCSI devices
(SCSI devices which support the SCAM protocol).
2Make sure the SCSI accessory is terminated correctly—either
internally or by a terminating resistor (refer to the manual provided
with the SCSI accessory).
Make sure the SCSI
accessory is terminated
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English 7
1 Setting Up and Using Your PC Workstation
Connecting an External SCSI Accessory (Selected Models Only)
3ConnecttheSCSIaccessorytoyourPCWorkstation’sexternal16-bit
SCSI connector with a shielded SCSI cable.
4Refer to the manual provided with the SCSI accessory to learn how
to install any software that may be necessary to use it.
NOTE The total length of the external SCSI cables should not exceed 3 meters
(approximately 10 feet).
Contact your dealer to order shielded HP SCSI cables to connect
external SCSI accessories.
See page 33 for information on how to connect internal SCSI devices.
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1 Setting Up and Using Your PC Workstation
Connecting the Power Cords
8English
Connecting the Power Cords
1Remove any warning labels that may be covering the computer’s
power connector on the rear of the computer.
2Connect the power cords to the display and the computer. (The
connectors are shaped to go in one way only.)
3Connect the display’s power cord and the computer’s power cord to
grounded outlets.
WARNING For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such
as the one provided with this equipment, or one in compliance with
your national regulations. This PC Workstation is disconnected from
the power by removing the power cord from the power outlet. This
meansthe PCWorkstationmustbe locatedclosetoapower outletthat
is easily accessible.
Monitor Power Connector
PC Workstation
Power Connector
Grounded Outlet
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