HP Compaq Presario,Presario 4120 User manual

HP 4120 IP Phone
Quick Start Guide

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Hewlett-Packard Company
8000 Foothills Boulevard
Roseville, California 95747
http://www.hp.com/networking
© Copyright 2011 Hewlett-Packard Development
Company, L.P. The information contained herein
is subject to change without notice. All Rights
Reserved.
This document contains proprietary
information, which is protected by
copyright. No part of this document may be
photocopied, reproduced, or translated into
another language without the prior written
consent of Hewlett-Packard.
Publication Number
5998-2737
October 2011
Applicable Products
HP 4120 IP Phone (J9766A)
Disclaimer
HEWLETT-PACKARD COMPANY MAKES NO
WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. Hewlett-Packard
shall not be liable for errors contained herein
or for incidental or consequential damages in
connection with the furnishing, performance,
or use of this material.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP
shall not be liable for technical or editorial
errors or omissions contained herein.
Hewlett-Packard assumes no responsibility
for the use or reliability of its software on
equipment that is not furnished by Hewlett-
Packard.
Warranty
The Hewlett-Packard Limited Warranty
Statement for this product and the HP
Software License Terms which apply to any
software accompanying this product are
available on the HP networking web site at
www.hp.com/networking.
The customer warranty support and
services information are available on the
HP networking web site at www.hp.com/
networking/support. Additionally, your HP
authorized network reseller can provide you
with assistance, both with services that they
offer and with services offered by HP.

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Contents
Important Information ............................................ 4
First Steps........................................................... 4
Signing In ........................................................... 6
Sign in Using Lync 2010 ...................................... 6
Sign in Using a PIN............................................ 8
Congure Your PIN to Unlock Phone ........................10
Customizing Your Phone .........................................12
At a Glance ........................................................13
Phone User Interface..............................................14
Using the Phone ...................................................16
Make a Call ...................................................16
Receive a Call.................................................16
Control the Volume ...........................................17
Mute a Call ...................................................17
Access Help Topics ...........................................17
Cleaning............................................................18
Where to Go Next .................................................18
Safety Instructions ................................................18
Grounding.....................................................19
Servicing ......................................................19
Power Adapter ................................................19
Magnetic Earpiece ............................................19
Miscellaneous.................................................19
SELV (Safety Extra Low Voltage) Compliance .................20
Regulatory/Certications .........................................20
U. S. A.........................................................20
Canada ........................................................21
Japan ..........................................................21
Korea..........................................................21
New Zealand..................................................22
Standards Conformance..........................................22
Declaration of Conformity........................................23

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This quick start guide describes the installation, setup, and operation of the HP 4120. For
further information, please refer to the Work Smart guides on the phone or refer to the
User Guide at http://hp.com/networking. Click Support and search for J9766A.
Important Information
Please read the instructions on safety and disposal and on how to
set up and use the device before actually using it (Page 18). Also,
give these instructions to other users to read or inform those users of
their contents. Save this manual and do not give the device to third
parties without it.
First Steps
1. Check delivery contents.
Note: An external power supply (not included) is required
in some configurations. The only power supply covered
under the HP warranty is the HP 5V external power supply
(J9767A). See your HP sales representative for more details.
Caution: A 48V supply, as used by other IP phone vendors, will
permanently damage this phone.

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2. Attach the phone cord (Step 1), then slide the phone into the
phone stand (Step 2).
1. 2.
3. Connect the Ethernet cable into the NET port (left-most
port). If you are not using PoE, also connect an HP 5V
power supply. Caution: A 48V supply, as used by other IP phone
vendors, will permanently damage this phone. Use only a Hewlett-
Packard (HP) 5V external power supply (J9767A)..
A-B USB
USB port
(not usable
at this time;
pending future
enhancements)
NET PC 5V DC
If no PoE
available
*Headsets: The following headsets have been tested with the HP 4120
IP Phone: GN Netcom headset (Part 8800-01-06)and snom headset
(HS-MM2). The Plantronics cable (38099-01) has also been tested.

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HSigning In
Sign in Using Lync 2010
If Microsoft® Lync™ 2010 communications software is installed on
your computer, you can simplify the phone sign-in process, and make
and receive Lync 2010 Phone Edition calls from your computer by
using the USB cable to connect your phone to your computer.
1. Establish your Ethernet connection using the NET (left-
most) port on the phone.
If you are not using PoE, also connect a Hewlett-Packard
(HP) 5V external power supply (J9767A)1to the phone.
If no PoE available
NET PC 5V DC
A-B
USB Port
2. Sign in to Lync on your computer.
1. The power supply (not shipped with the phone) can be ordered through your
HP sales representative. Power supply HP 5V (J9767A) is the only power supply
covered under the HP warranty.

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3. Connect the Type A (larger, rectangular) end of the USB
cable to a USB port on your computer and the Type B
(smaller, square) end of the USB cable to the A-B USB port
at the back of the phone.
NET PC 5V DC
A-B
USB Port
The connection is detected and you are prompted for your
credentials on your computer.
4. Enter your credentials.
The phone begins the sign-in process.

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HAudio Device Settings
If you have already configured Lync 2010 to use another audio
device, for example a headset, you must change the selected device
in Lync.
1. On your computer, open Lync.
2. On the lower left part of the Lync main window, click the
Primary Device icon.
3. Then click Audio Device Settings, and select Lync 2010 Phone
Edition as your audio device.
Sign in Using a PIN
If you do not have Lync installed on your computer, you can sign
in to Lync Phone Edition by using a sign-in personal identification
number (PIN). However, you will have limited access to certain
features, such as voice mail, calendar, and call logs, as well as
reduced functionality. (This method also requires that the Ethernet
cable be connected to the NET port on the phone.)
NET PC 5V DC
A-B
USB Port

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If you are not using PoE, also connect a Hewlett-Packard (HP) 5V
external power supply (Part No. J9767A) to the phone. This is the
only power supply covered under the HP warranty. See your HP
representative for more details. Caution: A 48V supply, as used by other IP
phone vendors, will permanently damage this phone. Use only a Hewlett-Packard
(HP) 5V external power supply (Part No. J9767A).
Create/Reset Your Sign-in PIN
To create or reset your sign-in PIN, do one of the following:
On your computer:
1. Open Microsoft® Outlook®, and click Online Meeting from the
Home page.
Note: In many Outlook clients, Online Meeting is listed in the
New Items dropdown.
2. From the meeting invitation, click Online Meeting.
3. Click Forgot your dial-in PIN?
4. From the PIN settings page, click Sign In, then create or reset
your PIN.
From a web browser:
1. In the address bar of your web browser, type the address of
the Dial-in Conferencing Settings page that was provided
to you by your support team (e.g., https://im.contoso.com/
dialin).
2. Once the webservice has opened, reset your PIN.
If you have trouble with both options, please contact your support
team.

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HSign in to Your Phone Using Your PIN
1. If you do not have a computer connected to the phone, from
the Welcome screen, select No.
2. Enter your phone number or extension, then select Next.
3. Enter your PIN, then select Sign In.
Configure Your PIN to Unlock Phone
The PIN auto-lock feature is enabled by default in Lync Server, so if
the administrator has not disabled it, you will be prompted to create
a PIN upon registering your phone. Once the auto-lock PIN has been
set, your phone will lock when left unattended for a specified period
of time (determined by your support team). You also have the option
to manually lock/unlock your phone.

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To configure the auto-lock PIN:
1. On the Desk Phone Setup screen, enter a PIN.
Note: By default, common patterns are not permitted in the
PIN field; however, your administrator may have changed the
defaults.
2. Enter the PIN again.
3. Click Done.
To change your PIN once it has been set:
1. Click the Menu key, and select Settings.
2. Press the key.
3. Select Change PIN.

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HCustomizing Your Phone
To complete the Desk Phone Setup process, you will be prompted to
customize your phone settings, such as the time zone, date, and time
format.
1. On the Desk Phone Setup screen, click Next.
2. Select your time zone, date, and time format, then click Next.
3. Click Done to begin using your phone, or click Settings for
more options.
Note: After your phone has been set up, you can access the
Settings menu at any time by clicking the Menu button, and
then selecting Settings.

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At a Glance
HP 4120
Mute
Headset Speaker
Volume
ABC DEF
JKLGHI MNO
PQRS WXYZTUV
1
4
7
2
5
8
3
6
9
0 #
Presence Indicator
Home Key
Select Key
LCD Display
Space Character
Speaker
Context-Senstive
Soft Key
Menu Key
Speakerphone
Key
Volume
(Down/Up)
Mute Key
Headset Key
Navigation Keys
Up/Down/Select
Cancel/Back Key
Message Waiting Indicator
– Blinking fast: Incoming call
– Steady light: In call
– Blinking slowly: Call on hold
Keypad
Side USB Connector*
*Not active (to be used for future upgrades). Cannot be used for charging media players.
Handset
Hook
Home key—Returns you to the home screen.
Navigation keys—For navigating within the display menus. Press
^ to go up, press ˅to go down, and use the to confirm your
selection.
Cancel/back key—Cancels actions or input.
Presence indicator—Indicates your presence state (Available, Busy,
Do Not Disturb, etc.).

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HHeadset key: Turns headset on/off.
Speakerphone key: Turns speakerphone on/off.
Mute key: Turns microphone on/off.
Phone User Interface
The home page of the phone user interface is shown below. To see
additional options, press Menu. See next page for an expanded view.
Contacts
Call Log
Voice Mail
Search or Dial a Phone Number
Calendar
Context-Sensitive
Soft Key
Confirm Soft Key
(same as check mark)

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Press Menu from the home page of the phone.
Call Forwarding O
Do not forward calls
Forward to Voice Mail
Forward to a contact or any phone number
Simultaneously ring a phone number
Call Forwarding 5:00 PM
Menu
Version: 4.0.7577.340
MAC: 00:04:13:72:00:7F
IP Address: 192.169.0.46
Subnet Mask: 255.255.255.0
Gateway Address: 192.168.0.1
DNS Server: 192.168.0.1
VLAN ID: 1
Part Number: HP_4120_A1
Serial Number: 0M08400000
Last Update: N/A
Last Update Request: 08/12/2011, 9:58
Last Update Status: (0x0/200)
System Information 4:54 PM
Send LogsMenu
Volume
Brightness
Logging
Desk Phone Location
Make Test Call
Ringtones
Time Zone
Date Format
Time Format
Language
High Contrast
Text Telephony (TTY)
Unit Tests
Settings 10:20 AM
Select Menu
Sign in Using Lync 2010
Sign in Using a PIN
Congure Your Unlock PIN to Unlock Y ...
View a Contact Card
Use Search
Use Contact Groups
Check Voice Mail
Use Call Logs
Call Controls
Notications
Conferences Options
Make a Call
Forward a Call
(Additional topics continue)
Help Topics 4:54 PM
Select
Do you want to sign out the
current user and sign in a dierent
user?
5:10 PM
MenuYes No
Switch User
Select

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HUsing the Phone
Make a Call
Pick up the handset and dial, or do any the following.
Use a Contacts List
1. From the Home screen, select the Contacts icon.
2. Select the contact group the user is in.
3. Select the contact’s name, then press Call.
Search for a Contact
1. Press the numbers on the keypad that correspond to the
contact name or the phone extension. For example, to find
"Tony Smith," begin pressing 8669*76484, where "*" is the
space between the first and last name.
2. Select the contact’s name, then press Call.
Receive a Call
From the Incoming Call screen, do one of the following:
■To receive the call, select Answer or pick up the handset.
■To receive a call with a headset, press .
■To receive a call using the speakerphone, press .

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■To send the caller directly to your voice mail, select To Voice
Mail.
Control the Volume
From the phone, press .
Mute a Call
■To mute yourself when in a call, press the Mute key on the
phone, or select Hold. To unmute, press the Mute key again.
■To mute everyone except yourself during a conference call,
select Mute All But Me.
Access Help Topics
To access help topics from the phone:
1. Press Menu from the home page.
2. Select Help.

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HCleaning
To clean the HP 4120 IP phone, use an anti-static cloth. Please avoid
cleaning liquids, as they might damage the surface or the internal
electronics of the phone.
Where to Go Next
■For information to help get you started with Microsoft Lync
2010 Devices, go to technet.microsoft.com/en-us/library/gg398926.aspx.
■For information about managing devices, go to
technet.microsoft.com/en-us/library/gg398307.aspx.
■For the most up-to-date planning information for Microsoft
Lync 2010 Devices, go to go.microsoft.com/fwlink/?LinkId=204935.
■For the most up-to-date deployment information for Microsoft
Lync 2010 Devices, go to go.microsoft.com/fwlink/?LinkId=204936.
■For the most up-to-date troubleshooting information for
Microsoft Lync 2010 Devices, go to
go.microsoft.com/fwlink/?LinkId=204933.
■For the complete set of the Microsoft Lync 2010 online server
and client documentation, go to
technet.microsoft.com/en-us/library/gg398616.aspx.
Safety Instructions
Note: This device does not have a power switch. It powers on when
the external power adapter is plugged in, or alternatively, when the
LAN cable is connected to a PoE source.
Follow the instructions in this manual and other applicable
documentation of the device.

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Grounding
If your LAN covers an area served by more than one power
distribution system, be sure the associated safety grounds are
securely interconnected.
Caution: LAN cables may occasionally be subject to hazardous
transient voltages (such as lightning or disturbances in the electrical
utilities power grid). Handle exposed metal components of the
network with caution.
Servicing
No user-serviceable parts are inside this product. Any servicing,
adjustment, maintenance, or repair must be performed by service-
trained personnel only.
Power Adapter
If the phone is not supplied with power via an Ethernet cable, use
only the power adapter expressly recommended by Hewlett-Packard
(HP 5V external power supply, J9767A). A 48V supply, as used by other
IP phone vendors, will permanently damage this phone.
Magnetic Earpiece
Caution: The earpiece of the HP 4120 has a strong magnetic field that
can attract ferromagnetic objects, such as pins, paperclips, staples,
thumbtacks, and other metallic items. Be careful when the earpiece
is near these objects. Sharp objects that adhere to the magnets
in the earpiece may result in cuts or injury to the ear, face, and/or
hands.
Miscellaneous
■Avoid placing the cables where people may trip over them or
where they may be exposed to mechanical pressure, as this
may damage them.
■Caution: This device is for indoor use only! NOT FOR
OUTDOOR USE!

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H■Do not install the device in rooms with high humidity (for
example, in bathrooms, laundry rooms, damp basements).
Do not immerse the device in water and do not spill or pour
liquids of any kind onto or into the device.
■Do not install the device in surroundings at risk for explosions
(paint shops, for example). Do not use the device if you smell
gas or other potentially explosive fumes.
■Do not use the device during thunderstorms. Lightning
striking the power grid may cause electric shocks.
SELV (Safety Extra Low Voltage) Compliance
Safety status of input/output connections comply with SELV
requirements.
Warning: DO NOT CONNECT DIRECTLY TO PHONES LINES!
This device has been designed only for connection to Ethernet
ports. LAN ports contain SELV circuits, and PSTN ports contain
TNV circuits. Some LAN and PSTN ports both use RJ-45 (8P8C)
connectors. Use caution when connecting cables.
Regulatory/Certifications
U. S. A.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the
interference by using one or more of the following measures: