HP Compaq NX9600 Manual

Maintenance and Service
Guide
Compaq Presario X6000 Notebook PC
HP Compaq nx9600 Notebook PC
Document Part Number: 379178-002
September 2006
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.

© Copyright 2005 and 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel and Pentium are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other
countries. Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license. SD logo is a trademark of its
proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
Compaq Presario X6000 Notebook PC
HP Compaq nx9600 Notebook PC
Second Edition September 2006
First Edition January 2005
Document Part Number: 379178-002

Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18
2Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting from the Main Menu . . . . . . . . . . . . . . . . . 2–2
Selecting from the Security Menu . . . . . . . . . . . . . . 2–3
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–4
Selecting from the Tools Menu. . . . . . . . . . . . . . . . . 2–4
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5

iv Maintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10
3.4 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–12
3.5 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–13
3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–16
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

Contents
Maintenance and Service Guide v
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5
5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.5 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
5.7 Mini PCI Communications Card. . . . . . . . . . . . . . . 5–16
5.8 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.9 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.12 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.13 Front Panel LED Board. . . . . . . . . . . . . . . . . . . . . 5–35
5.14 Audio/USB Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–37
5.15 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41
5.17 Digital Drive Board. . . . . . . . . . . . . . . . . . . . . . . . 5–51
5.18 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53
5.19 Base Enclosure Fans . . . . . . . . . . . . . . . . . . . . . . . 5–56
5.20 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58
5.21 Heat Sink Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–60
5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62

vi Maintenance and Service Guide
Contents
6 Specifications
Connector Pin Assignments
Power Cord Set Requirements
Screw Listing
Index

Maintenance and Service Guide 1–1
1
Product Description
The Compaq Presario X6000 Notebook PC 1and
HP Compaq nx9600 Notebook PC 2offer advanced modularity,
Intel® Mobile Pentium® 4 processors, and extensive multimedia
support.
Compaq Presario X6000 Notebook PC and HP Compaq nx9600
Notebook PC

1–2 Maintenance and Service Guide
Product Description
1.1 Features
■The following processors are available, varying by
notebook model:
❏Intel Pentium 4 560 (3.6-GHz) with 800-MHz FSB with
HT Technology
❏Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with
HT Technology
❏Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with
HT Technology
❏Intel Pentium 4 530 (3.0-GHz) with 800-MHz FSB with
HT Technology (Compaq Presario X6000 models only)
❏Intel Pentium 4 520 (2.8-GHz) with 800-MHz FSB with
HT Technology (Compaq Presario X6000 models only)
■The following displays are available, varying by
notebook model:
❏17.0-inch WSXGA+WVA (1680 × 1050) with
Brightview TFT display with over 16.7 million colors
❏17.0-inch WXGA+WVA (1440 × 900) with Brightview
TFT display with over 16.7 million colors
❏17.0-inch WXGA+WVA (1440 × 900) TFT display with
over 16.7 million colors
■100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by
notebook model
■256-MB DDR-2 synchronous DRAM (SDRAM) at 400
MHz, expandable to 2.0 GB
■Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by notebook model
■Full-size Windows keyboard with full-size numeric keypad
■TouchPad pointing device, including a dedicated vertical
scroll region and a button that enables/disables TouchPad
operation
■Integrated 10 Base-T/100 Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
(Compaq Presario X6000 models only)

Product Description
Maintenance and Service Guide 1–3
■Integrated Gigabit Ethernet (10/100/1000) LAN NIC with
RJ-45 jack (HP Compaq nx9600 models only)
■Integrated high-speed 56K modem with RJ-11 jack
■Integrated wireless support for Mini PCI IEEE 802.11a/b
(Compaq Presario X6000 models) and 802.11a/b/g
(HP Compaq nx9600 models) WLAN devices
■Support for one Type II PC Card slot, with support for both
32-bit (CardBus) and 16-bit PC Cards
■External 180- and 135-watt AC adapter with 3-wire power
cord, varying by notebook model
■12-cell Li-Ion battery pack
■Stereo speakers with volume up, volume mute, and volume
down buttons
■Support for the following optical drives:
❏8X Max DVD±RW/R and CD-RW Combo Drive
❏24X Max DVD/CD-RW Combo Drive
■Connectors:
❏External monitor
❏Universal Serial Bus (USB) v. 2.0 (four ports)
❏RJ-11 (modem)
❏RJ-45 (network)
❏Audio-out (headphone)
❏Audio-in (microphone)
❏Power
❏IEEE 1394 (select models only)
❏S-Video-out (select models only)
❏Expansion port 2
❏Memory Reader slot (Compaq Presario X6000 models
only)
❏Digital Media Slot (HP Compaq nx9600 models only)
❏Digital drive bay
❏ExpressCard

1–4 Maintenance and Service Guide
Product Description
1.2 Resetting the Notebook
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
2. Remove the real time clock (RTC) battery (refer to
Section 5.16, “System Board,” for more information on
removing and replacing the RTC battery).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.
1.3 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The
notebook supports the following power management features:
■Standby
■Hibernation
■Setting customization by the user
■Hotkeys for setting the level of performance
■Battery calibration
■Lid switch standby/resume
■Power/standby button
■Advanced Configuration and Power Management (ACPM)
compliance

Product Description
Maintenance and Service Guide 1–5
1.4 External Components
The external components on the front of the notebook are shown
below and described in Table 1-1.
Front Components
Table 1-1
Front Components
Item Component Function
1 Stereo speakers (2) Produce stereo sound.
2 Display release latch Opens the notebook.
3 Wireless light On: An integrated wireless device has been
enabled.
4 Power/standby light ■On: Notebook is turned on.
■Blinking: Notebook is in standby.
■Off: Notebook is off.
5 Drive activity light On: A drive on the notebook is being
accessed.
6Batterylight ■On: Battery pack is charging.
■Blinking: Battery pack has reached a
low-battery condition.

1–6 Maintenance and Service Guide
Product Description
The external components on the right side notebook are shown
below and described in Table 1-2.
Right-Side Components
Table 1-2
Right-Side Components
Item Component Function
1 Memory Reader
(Compaq Presario
X6000 only)
Digital Media Slot
(HP Compaq nx9600
only)
Supports the following optional digital
media cards: Secure Digital (SD) Memory
Card, Secure Digital Input/Output (SD I/O)
Card, Memory Stick, Memory Stick Pro,
MultiMediaCard, xD-Picture Card,
and SmartMedia Card.
2 ExpressCard slot Supports an optional ExpressCard.

Product Description
Maintenance and Service Guide 1–7
3 PC Card eject button Ejects an optional PC Card from the
PC Card slot.
4 PC Card slot Supports an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.
Also serves as a storage location for the
optional remote control.
5 Digital drive bay Supports an optional USB digital drive.
6 Digital drive eject
button
Ejects an optional USB digital drive from the
digital drive bay.
7 1394 port Connects an optional 1394 device such
as a scanner, digital camera, or digital
camcorder.
8 USB ports (2) Connect an optional 1.1- or 2.0-compliant
USB device.
9 RJ-11 (modem) jack Connects the modem cable.
10 RJ-45 (network) jack Connects an optional network cable.
11 Expansion port 2 Connects to an optional notebook
expansion product.
Table 1-2
Right-Side Components
(Continued)
Item Component Function

1–8 Maintenance and Service Guide
Product Description
The external components on the left side of the notebook are
shown below and described in Table 1-3.
Left-Side Components
Table 1-3
Left-Side Components
Item Component Function
1 Exhaust vent Provides airflow to cool internal
components.
ÄTo prevent overheating, do not
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
2 USB port Connects an optional 1.1- or 2.0-compliant
USB device.
3Audio-in
(microphone) jack
Connects an optional monaural
microphone.
4Audio-out
(headphone) jack (2)
Connect optional headphones or powered
stereo speakers. Also connects the audio
function of an audio/video device such as
a television or VCR.
5 Optical drive Supports an optical disc. The type of optical
drive, such as a combination
CD-ROM/DVD-ROM, varies by model.

Product Description
Maintenance and Service Guide 1–9
The external components on the rear panel of the notebook are
shown below and described in Table 1-4.
Rear Panel Components
Table 1-4
Rear Panel Components
Item Component Function
1 Power connector Connects an AC adapter.
2 USB port Connects an optional 1.1- or 2.0-compliant
USB device.
3 S-Video-out jack Connects an optional S-Video device,
such as a television, VCR, camcorder,
projector, or video capture card.
4 External monitor port Connects an optional VGA external
monitor or projector.
5 Exhaust vent Provides airflow to cool internal
components.
ÄTo prevent overheating, do not
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
6 Security cable slot Attaches an optional security cable to the
notebook.

1–10 Maintenance and Service Guide
Product Description
The standard keyboard components of the notebook are shown
below and described in Table 1-5.
Standard Keyboard Components

Product Description
Maintenance and Service Guide 1–11
Table 1-5
Standard Keyboard Components
Item Component Function
1caps lock key Enables caps lock and turns on the caps
lock light.
2f1 to f12 keys (12) Perform system and application tasks.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
3num lock key Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
4 Keypad keys (15) In Windows, can be used like the keys
on an external numeric keypad.
5 Arrow keys Moves the cursor around the screen.
6Windows
applications key
In Windows, displays a shortcut menu
for items beneath the pointer.
7 Windows logo key In Windows, displays the Windows
Start menu.
8fn key Combines with other keys to perform
system tasks. For example, pressing
fn+f7 decreases screen brightness.

1–12 Maintenance and Service Guide
Product Description
The upper components of the keyboard are shown below and
described in Tables 1-6 and 1-7.
Upper Keyboard Components
Table 1-6
Upper Keyboard Components
Item Component Function
1 Exhaust vents Provide airflow to cool internal
components.
ÄTo prevent overheating, do not
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
2 Caps lock light On: caps lock is on.

Product Description
Maintenance and Service Guide 1–13
3 Num lock light On: num lock or the numeric keypad is on.
4 Power/standby button When the notebook is:
■Off, press to turn on the notebook.
■On, briefly press to initiate standby.
■In standby, briefly press to resume from
standby.
■In hibernation, briefly press to restore
from hibernation.
✎If the system has stopped
responding and Microsoft®
Windows® shutdown procedures
cannot be used, press and hold the
power/standby button for at least
4 seconds to turn off the notebook.
5 Volume down button Decreases system volume.
6 Volume mute button Mutes or restores system volume.
7 Volume up button Increases system volume.
8 Wireless button Turns the wireless network device on and
off (select models only).
9 Display lid switch ■If the notebook is closed while on, turns
off the display.
■If the notebook is opened while in
standby, turns on the notebook
(resumes from standby).
Table 1-6
Upper Keyboard Components
(Continued)
Item Component Function

1–14 Maintenance and Service Guide
Product Description
The notebook top components are show below and described
in Table 1-7.
Notebook Top Components