HP Compaq NX9600 Manual

Maintenance and Service
Guide
Compaq Presario X6000 Notebook PC
HP Compaq nx9600 Notebook PC
Document Part Number: 379178-002
September 2006
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.

© Copyright 2005 and 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel and Pentium are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other
countries. Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license. SD logo is a trademark of its
proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
Compaq Presario X6000 Notebook PC
HP Compaq nx9600 Notebook PC
Second Edition September 2006
First Edition January 2005
Document Part Number: 379178-002

Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18
2Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting from the Main Menu . . . . . . . . . . . . . . . . . 2–2
Selecting from the Security Menu . . . . . . . . . . . . . . 2–3
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–4
Selecting from the Tools Menu. . . . . . . . . . . . . . . . . 2–4
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5

iv Maintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10
3.4 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–12
3.5 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–13
3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–16
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

Contents
Maintenance and Service Guide v
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5
5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.5 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
5.7 Mini PCI Communications Card. . . . . . . . . . . . . . . 5–16
5.8 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.9 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.12 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.13 Front Panel LED Board. . . . . . . . . . . . . . . . . . . . . 5–35
5.14 Audio/USB Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–37
5.15 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41
5.17 Digital Drive Board. . . . . . . . . . . . . . . . . . . . . . . . 5–51
5.18 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53
5.19 Base Enclosure Fans . . . . . . . . . . . . . . . . . . . . . . . 5–56
5.20 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58
5.21 Heat Sink Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–60
5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62

vi Maintenance and Service Guide
Contents
6 Specifications
Connector Pin Assignments
Power Cord Set Requirements
Screw Listing
Index

Maintenance and Service Guide 1–1
1
Product Description
The Compaq Presario X6000 Notebook PC 1and
HP Compaq nx9600 Notebook PC 2offer advanced modularity,
Intel® Mobile Pentium® 4 processors, and extensive multimedia
support.
Compaq Presario X6000 Notebook PC and HP Compaq nx9600
Notebook PC

1–2 Maintenance and Service Guide
Product Description
1.1 Features
■The following processors are available, varying by
notebook model:
❏Intel Pentium 4 560 (3.6-GHz) with 800-MHz FSB with
HT Technology
❏Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with
HT Technology
❏Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with
HT Technology
❏Intel Pentium 4 530 (3.0-GHz) with 800-MHz FSB with
HT Technology (Compaq Presario X6000 models only)
❏Intel Pentium 4 520 (2.8-GHz) with 800-MHz FSB with
HT Technology (Compaq Presario X6000 models only)
■The following displays are available, varying by
notebook model:
❏17.0-inch WSXGA+WVA (1680 × 1050) with
Brightview TFT display with over 16.7 million colors
❏17.0-inch WXGA+WVA (1440 × 900) with Brightview
TFT display with over 16.7 million colors
❏17.0-inch WXGA+WVA (1440 × 900) TFT display with
over 16.7 million colors
■100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by
notebook model
■256-MB DDR-2 synchronous DRAM (SDRAM) at 400
MHz, expandable to 2.0 GB
■Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by notebook model
■Full-size Windows keyboard with full-size numeric keypad
■TouchPad pointing device, including a dedicated vertical
scroll region and a button that enables/disables TouchPad
operation
■Integrated 10 Base-T/100 Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
(Compaq Presario X6000 models only)

Product Description
Maintenance and Service Guide 1–3
■Integrated Gigabit Ethernet (10/100/1000) LAN NIC with
RJ-45 jack (HP Compaq nx9600 models only)
■Integrated high-speed 56K modem with RJ-11 jack
■Integrated wireless support for Mini PCI IEEE 802.11a/b
(Compaq Presario X6000 models) and 802.11a/b/g
(HP Compaq nx9600 models) WLAN devices
■Support for one Type II PC Card slot, with support for both
32-bit (CardBus) and 16-bit PC Cards
■External 180- and 135-watt AC adapter with 3-wire power
cord, varying by notebook model
■12-cell Li-Ion battery pack
■Stereo speakers with volume up, volume mute, and volume
down buttons
■Support for the following optical drives:
❏8X Max DVD±RW/R and CD-RW Combo Drive
❏24X Max DVD/CD-RW Combo Drive
■Connectors:
❏External monitor
❏Universal Serial Bus (USB) v. 2.0 (four ports)
❏RJ-11 (modem)
❏RJ-45 (network)
❏Audio-out (headphone)
❏Audio-in (microphone)
❏Power
❏IEEE 1394 (select models only)
❏S-Video-out (select models only)
❏Expansion port 2
❏Memory Reader slot (Compaq Presario X6000 models
only)
❏Digital Media Slot (HP Compaq nx9600 models only)
❏Digital drive bay
❏ExpressCard

1–4 Maintenance and Service Guide
Product Description
1.2 Resetting the Notebook
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
2. Remove the real time clock (RTC) battery (refer to
Section 5.16, “System Board,” for more information on
removing and replacing the RTC battery).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.
1.3 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The
notebook supports the following power management features:
■Standby
■Hibernation
■Setting customization by the user
■Hotkeys for setting the level of performance
■Battery calibration
■Lid switch standby/resume
■Power/standby button
■Advanced Configuration and Power Management (ACPM)
compliance