HP Surestore Tape Library Model 2/28 User manual

HP DLT Tape Library
28/48-Slot
User’s Guide
Models A4850A and A4855A
November 1997
Printed in USA
© Copyright 1997 Hewlett-Packard Company
DLT and DLTtape are trademarks of Quantum

ii
Notice
This document contains information that is protected by copyright. All rights
are reserved. No part of this document may be photocopied, reproduced, or
translated into another language. The information contained in this
document is subject to change without notice.
See Appendix B for important safety and regulatory information.
Printing History
New editions of this manual incorporate all material updated since the
previous edition. The manual printing date and part number indicate the
current edition. The printing date changes when a new edition is printed.
(Minor corrections and updates incorporated at reprintdo not cause this date
to change.)
November 1997 Edition 1

iii
Typographical Conventions
This manual uses the following typographical conventions:
NOTE Notes provide information that can be helpful in understanding the operation
of the product.
CAUTION Cautions call attention to an operating procedure or practice that could
result in damage to the product if not correctly performed. Do not proceed
beyond this box until you fully understand and meet the indicated
conditions.
WARNING Warnings call attention to a procedure or practice that could result in
personal injury or loss of data if not correctly performed. Do not
proceed beyond this box until you fully understand and meet the
indicated conditions.
This warning symbol on a product label indicates that personal
injury could result if the product is used improperly, and that more
detailed information is given in the installation and/or user manuals.
Font Used for
Italics Document titles and statements that need to be
emphasized
Typewriter Font Commands you type on your keyboard or screen
menu items you can select
COMMAND TEXT Information displayed in the display window of
the library
KEYCAP TEXT Keys on the library control panel

iv

Contents
v
1 Product Description
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
HP DLT Tape Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Product Matrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Supported Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . 1-5
Library Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
SCSI Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Quantum DLT4000 and DLT7000 Drive Mechanism Specifications . . . . . 1-9
DLT Tape Library Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
DLTtape Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
DLT Tape Library Product Certifications . . . . . . . . . . . . . . . .. . . . . . . . . . 1-16
2 Library Installation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Step 1: Choose a Location . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Step 2: Prepare Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Step 3: Install SCSI Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Step 4: Connect the Library to the Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Step 5: Connect Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Step 6: Configure the Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Moving or Shipping the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
3 Tape Cartridges
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Choosing Tape Cartridges. . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Labeling Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Write-Protecting Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Maintaining Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

vi
Contents
4 Library Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Operating the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Understanding the Display Window . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . 4-4
Drive Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Activity Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Control Panel Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
First Level Options . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . .. . . . . . 4-5
Second Level Options. . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . 4-5
Entering the Administration Menu Password . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Setting a New Administration Menu Password. . . . . . . . . . . . . . . . . . . . . . . . 4-8
Specifying SCSI Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Viewing the Current SCSI Address Settings . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Setting the SCSI Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Interpreting the SCSI Bus Status Indicator LEDs . . . . . . . . . . . . . . . . . 4-12
Setting the Robotics Controller Bus Type . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Loading Cartridges Into the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Loading Cartridges Through the Mailslot . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
If a Tape Cartridge Will Not Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Loading Cartridges Through the Bulk Load Access Door . . . . . . . . . . . . 4-17
Security Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Removing Cartridges from the Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Ejecting Cartridges Through the Mailslot. . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
If a Tape Cartridge Will Not Eject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Removing Tape Cartridges Through the Bulk Load Access Door.. . . . . 4-21
Security Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Cleaning the Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
If the Cleaning Cartridge Will Not Load . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Drive Cleaning Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

Contents
vii
Clearing a Drive Cleaning Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Setting a Configuration Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Retrieving Performance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Running an Internal Test. . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . 4-36
Using Online Repair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Operating System-based Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Running Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . 4-43
DLT Drive Expert Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44
Robotics Controller Expert Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45
Resolving Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46
A Supplies and Accessories
Supplies and Accessories . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . .A-2
B Safety and Regulatory Information
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
CDRH Regulations (USA Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4
FCC Radio Frequency Interference Statement (USA Only) . . . . . . .. . . . .B-4
EC Radio Frequency Interference Statement (Europe Only). . . . . . . . . . .B-4
United Kingdom Telecommunications Act 1984 . . . . . . . . . . . . . . . . . . . . .B-4
EC Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5
Herstellerbescheinigung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-6
English Translation of German Sound Emission Directive . . . . . . . . . .B-6
Turvallisuusyhteenveto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-6
English Translation of Finnish Regulatory Information. . . . . . . .. . . . .B-7
Japanese VCCI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8
English Translation of Japanese VCCI Statement . . . . . . . . . . . . . . . . . .B-8

viii
Contents

Figures
ix
Figure 1-1 HP DLT Tape Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Figure 1-2 Location of Library Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Figure 1-3 Right Side Panel and Bulk Load Access Door. . . . . . . . . . . . . . . . 1-7
Figure 1-4 SCSI Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Figure 3-1 Proper Label Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Figure 3-2 Write-Protect Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Figure 4-1 Library Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Figure 4-2 Control Panel Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Figure 4-3 Loading Tape Cartridges Through the Mailslot. . . . . . . . . . . . . . 4-15
Figure 4-4 Loading Tape Cartridges Through the Bulk Load Access Door 4-17
Figure 4-5 RemovingTape CartridgesThrough the Bulk Load Access Door4-21

x
Figures

Tables
xi
Table 1-1 DLT Tape Library Offerings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Table 1-2 Upgrade/Conversion Kits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Table 1-3 DLT Tape Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Table 1-4 Supported Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Table 1-5 DLT Drive Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Table 1-6 Library Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Table 1-7 Tape Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Table 1-8 Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Table 1-9 Product Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Table 2-1 Location Criteria. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Table 2-2 Required Components . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . 2-4
Table 2-3 Drive SCSI Connection Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Table 2-4 SCSI Interface Mode Switch Settings. . . . . . . . . . . . . . . . . . . . . . . . 2-7
Table 3-1 Supported Tape Types . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . 3-3
Table 3-2 Tape Cartridge Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Table 4-1 SCSI ID Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Table 4-2 Default SCSI Address Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Table 4-3 SCSI Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Table 4-4 Loading Tape Cartridge Error Messages . . . . . . . . . . . . . . . . . . . . 4-16
Table 4-5 Removing Tape Cartridge Error Messages . . . . . . . . . . . . . . . . . . 4-20
Table 4-6 Error MessagesWhen Loading Cleaning Cartridges . . . . . . . . . . 4-25
Table 4-7 Drive Cleaning Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Table 4-8 Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Table 4-9 Information Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Table 4-10 Tests Available from the Control Panel. . . . . . . . . . . . . . . . . . . . 4-37
Table 4-11 Support Tool Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Table 4-12 Drive Expert Tool Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44
Table 4-13 Robotics Controller ExpertTool Commands. . . . . . . . . . . . . . . 4-45

xii
Tables
Table 4-14 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47
Table A-1 Basic Supplies and Accessories. . . . . . . . . . .. . . . . . . . . . . . . . . . . A-3

1-1
1ProductDescription

1-2
Product Description
Overview
Overview
• HP DLT Tape Library
• Product Matrix
• Supported Platforms
• Library Features
• Specifications

1-3
Product Description
HP DLT Tape Library
Product Description
HP DLT Tape Library
• Fully automated
• State-of-the-art patented HP robotics
• Industry-leading data availability
• Industrial-strength durability
• User-maintenance-free library system
Table 1-1 on page 1-4 describes available configurations.
Figure 1-1 HP DLT Tape Library

1-4
Product Description
Product Matrix
Product Matrix
* To convert a DLT4000 4/48 to a DLT7000 4/48, order two DLT7000 2-Drive
Conversion Kits (A4863A).
Table 1-1 DLT Tape Library Offerings
Library Model HP Product Number Drives Slots
DLT4000 2/28 A4850A #402 Two DLT4000 28
DLT4000 4/28 A4855A #404 Four DLT4000 48
DLT7000 2/28 A4850A #702 Two DLT7000 28
DLT7000 4/48 A4855A #704 Four DLT7000 48
Table 1-2 Upgrade/Conversion Kits
Upgrade Kits HP Product
Number Upgrades/ Converts To
DLT4000 2-Drive/Capacity Upgrade Kit A4862A DLT4000 2/28 DLT4000 4/48
DLT7000 2-Drive Conversion Kit * A4863A DLT4000 2/28 DLT7000 2/28
DLT7000 2-Drive/Capacity Upgrade Kit A4864A DLT7000 2/28 DLT7000 4/48
Table 1-3 DLT Tape Media
Media HP Product Number
HP DLTtape Type III XT C5141A
HP DLTtape Type IV C5141F
Cleaning Cartridge C5142A

1-5
Product Description
Supported Platforms
Product Description
Supported Platforms
On supporting platforms, the library can be connected to an HP Fibre
Channel SCSImultiplexer (HPA3308A and HP A3511A/Z) and thereby benefit
from Fibre Channel speed and distance.The FC-SCSI multiplexer is
supported on K, T, and V platforms running HP-UX 10.20 TFC or higher.
(Consult an HP sales representative for the latest information.)
Table 1-4 Supported Platforms
Servers D-Class
E-Class
K-Class
Nova
T-Class
V-Class
Workstation J-Class

1-6
Product Description
Library Features
Library Features
Figure 1-2 Location of Library Features
1. Mailslot is used to load and unload single tape cartridges.
2. Power switch turns power to the unit on and off.
3. Front and back lower panels cover the front and back of the library.
4. Power connector connects the power cord to the library.
5. SCSI ports allow connection of the library to the host using SCSI cables.
6. SCSI interface mode switches specify termination and term power
settings for each SCSI bus.
7. SCSI bus indicators indicate SCSI bus status. Each SCSI bus has an
indicator.
8. Control panel displays messages and allows selection of library
operations.
Front Panel Back Panel

1-7
Product Description
Library Features
Product Description
Figure 1-3 Right Side Panel and Bulk Load Access Door
Unlock with key and remove
the bulk load access door to
load multiple tape car-
tridges.

1-8
Product Description
Library Features
SCSI Ports
SCSI ports allow connection of the library to a host using SCSI cables. Each
SCSI port has its own bus.
The SCSI interface mode switches specify term power and termination
settings.
Single-ended/differential mode for the library bus (bus 0) is set from the
control panel (see “Setting theRobotics Controller Bus Type on page 4-13 for
details). All drive buses are differential.
Figure 1-4 SCSI Ports
Drive 2 bus
Bus 2
Drive 3 bus
Bus 3
(four-drive
library only)
Drive 4 bus
Bus 4
(four-drive
library only)
SCSI Interface
mode
switches
SCSI bus status
indicator LEDs
Single ended
Differential
Drive 1 bus
Bus 1
Library bus
Bus 0
All drive buses are differential