HPE Synergy 660 Gen9 User manual

HPE Synergy 660 Gen9 Compute Module
User Guide
Part Number: 813253-003
Published: July 2018
Edition: 3
Abstract
This document is for the person who installs, administers, and troubleshoots compute modules
and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy levels.

© Copyright 2016, 2018 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard
Enterprise products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett
Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use,
or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software
Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise
website.
Acknowledgments
Intel®, Itanium®, Pentium®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation in the
United States and other countries.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.
Java® and Oracle® are registered trademarks of Oracle and/or its affiliates.
UNIX® is a registered trademark of The Open Group.

Contents
Component identification........................................................................... 6
Front panel components......................................................................................................................6
Serial label pull tab information.................................................................................................6
Front panel LEDs and buttons.............................................................................................................7
Drive numbering.................................................................................................................................. 8
Hot-plug drive LED definitions.............................................................................................................9
NVMe SSD LED definitions...............................................................................................................10
SFF flash adapter components and LED definitions......................................................................... 11
Front panel/drive cage numbering.....................................................................................................13
System board components................................................................................................................13
System maintenance switch................................................................................................... 14
Mezzanine connector definitions............................................................................................ 15
DIMM slot locations................................................................................................................ 16
Component and LED identification for HPE Synergy hardware........................................................ 16
Operations..................................................................................................17
Powering up the compute module ....................................................................................................17
Powering down the compute module ............................................................................................... 17
Removing the compute module ........................................................................................................17
Removing and replacing an access panel.........................................................................................18
Installing the access panel................................................................................................................ 19
Removing the DIMM baffles.............................................................................................................. 19
Installing the DIMM baffles................................................................................................................ 20
Removing the drive blank..................................................................................................................20
Removing the front panel/drive cage assembly.................................................................................21
Installing the front panel/drive cage assembly...................................................................................22
Setup...........................................................................................................23
Installation overview.......................................................................................................................... 23
Installing the compute module options.............................................................................................. 23
Installing the compute module ..........................................................................................................23
Completing the configuration.............................................................................................................25
Installing hardware options...................................................................... 26
Introduction........................................................................................................................................26
Installing SAS, SATA, or solid state drives........................................................................................ 26
Installing the SFF flash adapter.........................................................................................................27
Installing the controller.......................................................................................................................28
Installing the HPE Smart Storage Battery option...............................................................................29
Installing the mezzanine card options............................................................................................... 30
Memory options.................................................................................................................................32
SmartMemory......................................................................................................................... 33
Memory subsystem architecture.............................................................................................33
Single-, dual-, and quad-rank DIMMs .................................................................................... 33
DIMM identification ................................................................................................................ 33
Memory configurations........................................................................................................... 34
Contents 3

General DIMM slot population guidelines .............................................................................. 35
Preparing to install a DIMM.................................................................................................... 37
Installing a DIMM....................................................................................................................38
Installing the processor......................................................................................................................38
HPE Trusted Platform Module option................................................................................................ 42
Installing the Trusted Platform Module board......................................................................... 43
Retaining the recovery key/password.....................................................................................45
Enabling the Trusted Platform Module....................................................................................45
Cabling........................................................................................................47
Cabling resources..............................................................................................................................47
HPE Smart Storage Battery cabling.................................................................................................. 47
Dual NVMe-enabled backplane cabling............................................................................................ 47
HPE Smart Array P542D Controller cabling...................................................................................... 48
Removing and replacing the system battery.......................................... 49
Electrostatic discharge............................................................................. 51
Preventing electrostatic discharge.....................................................................................................51
Grounding methods to prevent electrostatic discharge..................................................................... 51
Specifications............................................................................................ 52
Environmental specifications ............................................................................................................52
Physical specifications.......................................................................................................................52
Documentation and troubleshooting resources for HPE Synergy....... 53
HPE Synergy documentation............................................................................................................ 53
HPE Synergy Configuration and Compatibility Guide.............................................................53
HPE Synergy Frame Link Module User Guide....................................................................... 53
HPE OneView User Guide for HPE Synergy..........................................................................53
HPE OneView Global Dashboard...........................................................................................53
HPE Synergy Image Streamer User Guide............................................................................ 53
HPE Synergy Image Streamer GitHub................................................................................... 54
HPE Synergy Software Overview Guide................................................................................ 54
HPE Synergy Firmware Update Overview..............................................................................54
Best Practices for HPE Synergy Firmware and Driver Updates............................................. 54
HPE OneView Support Matrix for HPE Synergy.....................................................................54
HPE Synergy Image Streamer Support Matrix....................................................................... 54
HPE Synergy Glossary...........................................................................................................54
HPE Synergy troubleshooting resources...........................................................................................54
Troubleshooting within HPE OneView....................................................................................55
HPE Synergy Troubleshooting Guide.....................................................................................55
Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy........................... 55
HPE OneView Help and HPE OneView API Reference......................................................... 55
HPE Synergy QuickSpecs......................................................................................................55
HPE Synergy document overview (documentation map)...................... 56
Support and other resources................................................................... 58
4Contents

Accessing Hewlett Packard Enterprise Support................................................................................ 58
Accessing updates............................................................................................................................ 58
Customer self repair.......................................................................................................................... 59
Remote support.................................................................................................................................59
Warranty information......................................................................................................................... 59
Regulatory information...................................................................................................................... 60
Documentation feedback...................................................................................................................60
Contents 5

Component identification
Front panel components
Item Description
1 Drive bay 1
2 Drive bay 21
3 Drive bay 3 1
4 Drive bay 41
5 External USB 3.0 connector (behind the serial label
pull tab)
6 Serial label pull tab
7 Compute module handle release latch
8 Compute module handle
Serial label pull tab information
The serial label pull tab is on the front panel of the compute module. To locate the serial label pull tab, see
Front panel components. The serial label pull tab provides the following information:
• Product serial number
• HPE iLO information
• QR code to mobile documentation
6 Component identification

Front panel LEDs and buttons
Item Description Status
1 UID LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec)
= Remote management or
firmware upgrade in progress
Off = Deactivated
2 Health status LED Solid green = Normal
Flashing green (1 Hz/cycle per
sec) = iLO is rebooting
Flashing amber = System
degraded
Flashing red (1 Hz/cycle per sec) =
System critical
3 Mezzanine NIC status LED Solid green= Link on any
Mezzanine NIC
Flashing green= Activity on any
Mezzanine NIC
Off = No link or activity on any
Mezzanine NIC
4 Power On/Standby button and
system power LED Solid green = System on
Flashing green (1 Hz/cycle per
sec) = Performing power on
sequence
Solid amber = System in standby
Off = No power present1
Front panel LEDs and buttons 7

1 If all other LEDs are off, then no power is present to the compute module. (For example, facility power is not present,
power cord is not attached, no power supplies are installed, power supply failure has occurred, or the compute module is
not properly seated.) If the health LED is flashing green while the system power LED is off, the Power On/Standby button
service is initializing or that an iLO reboot is in progress.
Drive numbering
Depending on the configuration, the drive bay numbering on this compute module will vary. Supported
configurations on this compute module are shown in the following table.
Compute module model Configuration Drive support
SAS model Standard backplane with
embedded controller or supported
controller option
Four SFF hot-plug SAS drive bays
with support for up to 4 SFF HDDs
or SSDs
SATA model Chipset SATA with embedded
controller or supported controller
option
Four SFF hot-plug SATA drive
bays with support for the following:
• Up to 4 SFF SATA HDDs or
SSDs
• Up to 8 uFF SATA HDDs (with
the SFF flash adapter for each
2 uFF drives)
Item SAS configuration SATA configuration* Expansion storage
configuration
1 1 Drive box 1, drive bay 1 and
101
Drive box 1, drive bay 1
2 2 Drive box 1, drive bay 2 and
102
Drive box 1, drive bay 2
Table Continued
8 Drive numbering

Item SAS configuration SATA configuration* Expansion storage
configuration
3 1 Drive box 2, drive bay 1 and
101
Drive box 2, drive bay 1
4 2 Drive box 2, drive bay 2 and
102
Drive box 2, drive bay 2
The driveless model is not shown, as it does not have drive bays and does support for any drives.
*SATA drives are supported only with the HPE Synergy 480 Gen9 Compute Module backplane.
Hot-plug drive LED definitions
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity
ring
Rotating green Drive activity
Off No drive activity
3 Do not
remove
Solid white Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Off Removing the drive does not cause a logical drive to fail.
4 Drive
status
Solid green The drive is a member of one or more logical drives.
Table Continued
Hot-plug drive LED definitions 9

Item LED Status Definition
Flashing green The drive is doing one of the following:
• Rebuilding
• Performing a RAID migration
• Performing a strip size migration
• Performing a capacity expansion
• Performing a logical drive extension
• Erasing
• Spare part activation
Flashing amber/
green
The drive is a member of one or more logical drives and predicts the
drive will fail.
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber The drive has failed.
Off The drive is not configured by a RAID controller or a spare drive.
NVMe SSD LED definitions
The NVMe SSD is a PCIe bus device. A device attached to a PCIe bus cannot be removed without allowing
the device and bus to complete and cease the signal/traffic flow.
CAUTION: Do not remove an NVMe SSD from the drive bay while the Do not remove LED is flashing.
The Do not remove LED flashes to indicate that the device is still in use. Removing the NVMe SSD
before the device has completed and ceased signal/traffic flow can cause loss of data.
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity
ring
Rotating green Drive activity
Off No drive activity
Table Continued
10 NVMe SSD LED definitions