HTC 10 User manual

User guide
HTC 10™

Contents
What's new
Android 7.0 Nougat 11
Unboxing and setup
HTC 10 12
Back panel 13
Slots with card trays 13
nano SIM card 14
Storage card 16
Charging the battery 18
Switching the power on or off 18
Setting up HTC 10 for the first time 19
Adding your social networks, email accounts, and more 19
Fingerprint scanner 20
Your first week with your new phone
HTC Sense Home 22
Sleep mode 22
Lock screen 23
Motion gestures 23
Touch gestures 25
Getting to know your settings 28
Using Quick Settings 29
Capturing your phone's screen 30
Travel mode 30
Restarting HTC 10 (Soft reset) 30
Notifications 31
Motion Launch 33
Working with text 36
Getting help and troubleshooting 39
Updates
Software and app updates 40
Installing a software update 41
Installing an application update 41
Installing app updates from Google Play 41
Home screen layout and fonts
Adding or removing a widget panel 43
Changing your main Home screen 43
Setting your Home wallpaper 44
Changing the default font size 44
2 Contents

Widgets and shortcuts
Launch bar 45
Adding Home screen widgets 45
Adding Home screen shortcuts 46
Grouping apps on the widget panel and launch bar 46
Moving a Home screen item 47
Removing a Home screen item 47
What is the HTC Sense Home widget? 48
Sound preferences
Changing your ringtone 51
Changing your notification sound 51
Setting the default volume 51
HTC BoomSound for speakers 52
HTC BoomSound for headphones 52
Personal audio profile 52
Taking photos and videos
Camera screen 54
Choosing a capture mode 55
Taking a photo 56
Tips for capturing better photos 57
Recording video 58
Selfies 59
Quickly adjusting the exposure of your photos 61
Taking continuous camera shots 62
Using HDR 62
Taking a panoramic photo 62
Advanced camera features
Recording videos in slow motion 63
Using Zoe camera 63
Recording a Hyperlapse video 64
Choosing a scene 64
Manually adjusting camera settings 64
Taking a RAW photo 65
How does the Camera app capture RAW photos? 65
Phone calls
Making a call with Smart dial 67
Dialing an extension number 67
Speed dial 68
Calling a number in a message, email, or calendar event 68
Receiving calls 68
Emergency call 69
What can I do during a call? 69
Setting up a conference call 70
Call History 71
Switching between silent, vibrate, and normal modes 71
Home dialing 72
3 Contents

SMS and MMS
Sending a text message (SMS) 73
How do I add a signature in my text messages? 74
Sending a multimedia message (MMS) 74
Sending a group message 75
Forwarding a message 75
Moving messages to the secure box 76
Blocking unwanted messages 76
Copying a text message to the nano SIM card 77
Deleting messages and conversations 77
Contacts
Your contacts list 78
Adding a new contact 79
Editing a contact’s information 80
Getting in touch with a contact 81
Importing or copying contacts 81
Merging contact information 82
Sending contact information 83
Contact groups 83
Private contacts 84
Battery
Tips for extending battery life 86
Using power saver mode 88
Extreme power saving mode 88
Displaying the battery percentage 88
Checking battery usage 88
Checking battery history 89
Battery optimization for apps 89
Storage
Freeing up storage space 90
Types of storage 91
Should I use the storage card as removable or internal storage? 91
Setting up your storage card as internal storage 92
Moving apps and data between the phone storage and storage card 92
Moving an app to or from the storage card 93
Copying or moving files between the phone storage and storage card 93
Copying files between HTC 10 and your computer 94
Unmounting the storage card 95
Backup and reset
Ways of backing up files, data, and settings 96
Using Android Backup Service 97
Restoring from your previous HTC phone 98
Backing up contacts and messages 98
Resetting network settings 100
Resetting HTC 10 (Hard reset) 101
4 Contents

Transfer
Ways of transferring content from your previous phone 102
Transferring content from an Android phone 102
Transferring iPhone content through iCloud 103
Other ways of getting contacts and other content 103
Transferring photos, videos, and music between your phone and computer 104
Installing and removing apps
Getting apps from Google Play 105
Downloading apps from the web 106
Uninstalling an app 106
Managing apps
Arranging apps 107
Multi-tasking 108
Controlling app permissions 109
Setting default apps 109
Setting up app links 110
Disabling an app 110
HTC BlinkFeed
What is HTC BlinkFeed? 111
Turning HTC BlinkFeed on or off 112
Restaurant recommendations 112
Ways of adding content on HTC BlinkFeed 113
Customizing the Highlights feed 114
Playing videos on HTC BlinkFeed 114
Posting to your social networks 115
Removing content from HTC BlinkFeed 115
Themes
What is HTC Themes? 116
Downloading themes or individual elements 116
Creating your own theme 116
Finding your themes 117
Editing your theme 117
Deleting a theme 118
Choosing a Home screen layout 119
Using stickers as app shortcuts 119
Multiple wallpapers 120
Time-based wallpaper 120
Lock screen wallpaper 121
Boost+
About Boost+ 122
Turning Smart Boost on or off 122
Manually clearing junk files 123
Optimizing apps running in the foreground 123
Managing irregular activities of downloaded apps 124
5 Contents

Managing apps running in the background 124
Creating an unlock pattern for some apps 124
HTC Ice View
Viewing app notifications from HTC Ice View 126
Choosing which notifications to display on the phone case 127
Launching the camera from your phone case 127
Controlling music playback from the phone case 128
Handling phone calls 128
Turning some functions on or off from HTC Ice View 129
Weather and clock
Checking Weather 130
Changing the city on the weather clock 130
Turning on location services from the weather clock 130
Using the Clock 131
Setting the date and time manually 131
Setting an alarm 131
Google Photos
What you can do on Google Photos 132
Viewing photos and videos 132
Editing your photos 133
Enhancing RAW photos 133
Trimming a video 133
Changing the playback speed of a slow motion video 134
Editing a Hyperlapse video 134
Mail
Checking your mail 136
Sending an email message 137
Reading and replying to an email message 137
Managing email messages 138
Searching email messages 138
Working with Exchange ActiveSync email 139
Adding an email account 140
What is Smart Sync? 140
Voice Recorder
Recording voice clips 141
Enabling high resolution audio recording 141
Internet connections
Turning the data connection on or off 142
Managing your data usage 142
Wi-Fi connection 144
Connecting to VPN 145
Installing a digital certificate 147
Using HTC 10 as a Wi-Fi hotspot 147
6 Contents

Sharing your phone's Internet connection by USB tethering 148
Wireless sharing
What is HTC Connect? 149
Using HTC Connect to share your media 150
Streaming music to AirPlay speakers or Apple TV 151
Streaming music to Blackfire compliant speakers 151
Streaming music to speakers powered by the Qualcomm AllPlay smart media platform 152
Turning Bluetooth on or off 152
Connecting a Bluetooth headset 153
Unpairing from a Bluetooth device 153
Receiving files using Bluetooth 154
Using NFC 155
Common settings
Do not disturb mode 157
Turning location services on or off 159
Airplane mode 159
Automatic screen rotation 160
Setting when to turn off the screen 160
Screen brightness 160
Night mode 160
Adjusting the display size 161
Touch sounds and vibration 161
Changing the display language 162
Glove mode 162
Security settings
Assigning a PIN to a nano SIM card 163
Setting a screen lock 163
Setting up Smart Lock 164
Turning the lock screen off 164
Accessibility settings
Accessibility features 165
Accessibility settings 166
Turning Magnification gestures on or off 166
TalkBack 166
Teletypewriter (TTY) mode 169
Trademarks and copyrights
Index
7 Contents

About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
8 About this guide

Important RF Notice
This device was tested for compliance with the applicable FCC and Industry Canada
specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical
body-worn operations. To ensure that RF exposure levels remain at or below the tested
levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation
distance of 1.0 cm between your body and the device, with either the front or back of the
device facing towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications may not ensure
compliance with applicable SAR limits and their use should be avoided.
9 Important RF Notice

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.
10 Important note on recoverable data

What's new
Android 7.0 Nougat
Android®7.0 Nougat brings new features that make working with apps and settings even more
convenient.
Multi-tasking made easy
Aside from flipping through running apps, there are faster ways to use the RECENT APPS button
for switching between apps.
§Want to watch a video while chatting at the same time? Use the split-screen view to display
two running apps side by side.
§Quickly switch to the previous app with a double tap.
For details, see Multi-tasking on page 108.
Enhanced notifications
See incoming information on a notification without having to open an app. If you received a new
message, you can directly send a reply right from the notification. See Notifications panel on page
32.
Improved settings
§Limit how much mobile data your phone uses. When you turn Data Saver on, apps in the
background won't be able to use the data connection unless you've set these apps to access
mobile data. See Data Saver on page 143.
§Use the Quick Settings bar to toggle Wi-Fi®and other quick settings on and off. See Using
Quick Settings on page 29.
§No more navigating back to the main settings screen by screen. There's a slideout menu that
you can open anytime to directly access the main settings. See Getting to know your settings
on page 28.
§At the top of the Settings screen, see suggestions for how to get more out of your phone.
§Aside from changing the font size, you can also adjust the display size of items such as icons
and images. See Adjusting the display size on page 161.
11 What's new

Unboxing and setup
HTC 10
1. POWER
2. VOLUME
3. nano SIM card slot
4. HTC UltraSelfie™camera with OIS
5. Proximity sensor
6. 3.5mm headset jack
7. Earpiece
8. Notification LED
9. microSD™card slot
10. BACK
11. HOME / Fingerprint scanner
12. USB Type-C™connector
13. HTC BoomSound™Hi-Fi edition
speakers
14. RECENT APPS
You need a 4G/LTE™plan to use your operator's 4G/LTE network for voice calls and data
services. Check with your operator for details.
§If you want to use a case or screen protector, don’t cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC 10.
§Avoid connecting third-party headsets or accessories with metallic charms that dangle near the
headset jack. Using these may affect signal reception.
12 Unboxing and setup

Back panel
1. HTC UltraPixel®main camera with OIS
2. Laser autofocus sensor
3. Dual LED flash
Slots with card trays
When inserting the eject tool into the tray eject hole to remove the card tray, make sure not to press
on the tray to avoid damaging the eject mechanism inside the slot.
Also, if you want to use a protective case, make sure to buy a case that's designed for HTC 10 and
that doesn't block the tray.
13 Unboxing and setup

nano SIM card
HTC 10 uses a nano SIM card.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard
nano SIM card may cause the card to not fit properly or damage the card slot.
Inserting a nano SIM card
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the nano SIM tray eject hole.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
14 Unboxing and setup

4. Place the nano SIM card into the tray, with the gold contacts facing up and cut-off corner
facing out.
5. Insert the card tray back into the slot.
Removing a nano SIM card
Make sure to switch off HTC 10 before removing the card.
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the nano SIM tray eject hole.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the card tray out, and remove the nano SIM card.
5. Make sure that you insert the empty card tray back into the slot.
15 Unboxing and setup

Storage card
Use a storage card to store your photos, videos, and music. When you need to free up phone storage
space, you can also move certain apps to the storage card, if the apps support this feature.
The storage card is optional and sold separately.
Inserting the microSD card
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the microSD tray eject hole.
3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and place the microSD card—contacts facing up—into the
tray.
5. Insert the microSD card tray back into the slot.
16 Unboxing and setup

Removing the microSD card
Make sure to unmount your microSD card before removing it. See Unmounting the storage card
on page 95.
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the microSD tray eject hole.
3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and remove the microSD card.
After removing the microSD card, make sure that you insert the empty microSD card tray back into
the slot.
17 Unboxing and setup

Charging the battery
Before you turn on and start using HTC 10, it is recommended that you charge the battery.
§If the battery has been discharged for several days, you may need to charge HTC 10 for several
minutes before powering it on.
§Use only the adapter and the USB Type-C cable that came with HTC 10 to charge the battery.
When the battery power is too low, make sure to use the power adapter to charge, not the USB
cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§As a safety precaution, the battery may stop charging to avoid overheating.
§Avoid charging the battery in hot environments.
§When you're using the web browser and charging the battery, HTC 10 may become warmer.
This is normal.
§To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC 10 vibrates.
When you turn on HTC 10 for the first time, you’ll need to set it up.
18 Unboxing and setup

Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
Setting up HTC 10 for the first time
When you switch on HTC 10 for the first time—or after you've done a factory reset—you’ll be asked
to set it up.
You can enable TalkBack to navigate by voice feedback before selecting the language. Press and
hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection, sign in to your Google®
Account, set up device protection for HTC 10, and more.
Use Android Backup Service if you've used it to back up your old phone before. On the screen that
asks you which device to restore from, tap the name of your old phone model. Tap to choose the
type of items you want to restore, and then tap Restore to proceed.
Otherwise, tap Don't restore.
If you have content such as media files and data that you need to transfer from an old phone, see
Ways of transferring content from your previous phone on page 102.
Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Turning location
services on or off on page 159.
Adding your social networks, email accounts, and more
You can sync contacts, calendars, and other information from your social networks, email accounts,
and online services on HTC 10. Depending on the account type, signing in to your online accounts
lets you sync updates between HTC 10 and the Web.
1. From the Home screen, tap Settings Accounts & sync.
2. Tap .
3. Tap the account type you want to add.
4. Follow the onscreen instructions to enter your account information.
§In Settings Accounts & sync, tap the Auto sync On/Off switch to turn automatic sync of all
your accounts.
§You can add several Google Accounts.
19 Unboxing and setup

Syncing your accounts
1. From the Home screen, tap Settings Accounts & sync.
2. Tap the Auto sync On/Off switch to turn automatic sync of all your accounts on or off.
3. To manually sync individual accounts, tap an account type, and then tap Sync now on
the Account settings screen.
On the Account settings screen, you can also change the sync settings for an account.
Removing an account
Remove accounts from HTC 10 if you no longer use them. Removing an account does not remove
accounts and information from the online service itself.
1. From the Home screen, tap Settings Accounts & sync.
2. Tap an account type.
If you've signed into multiple accounts under an account type, tap the account to remove.
3. Tap Remove account.
Some personal data may be retained by the third-party app after you have removed the account
from HTC 10.
Fingerprint scanner
You can quickly wake up and unlock the HTC 10 using your fingerprint. You can add up to 5
fingerprints.
When setting up and using the fingerprint scanner, follow these tips:
§Make sure your finger and the fingerprint scanner are dry and clean.
§Use the entire pad of your finger, including the sides and tip.
§When recording your fingerprint, touch the scanner until it vibrates.
§The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to
the scanner to turn on the screen or unlock the HTC 10.
You may not be able to set the fingerprint scanner to unlock HTC 10, if you've signed in to an
Exchange ActiveSync®account that requires you to set a different screen lock option (such as
password). Check with your Exchange Server administrator if your Exchange ActiveSync
account supports the fingerprint scanner.
20 Unboxing and setup