HTC Desire 510 User manual

User Guide
[UG template version 13b]
[vmu_htc_a11_ug_en_092814, SW version 1.42.652.1, HW version 0001, update]

TOC i
Table of Contents
Important Information......................................................................................................................1
Radio Frequency Exposure Operating Instructions................................................................ 1
Important Note on Recoverable Data ..................................................................................... 1
Get Started......................................................................................................................................2
Your Phone at a Glance.......................................................................................................... 2
Charge Your Phone................................................................................................................. 3
Activation and Service............................................................................................................. 4
Create Your Account and Pick Your Plan ....................................................................... 4
Activate Your Phone........................................................................................................ 4
Manage Your Account..................................................................................................... 5
Top-Up Your Account...................................................................................................... 5
Additional Information......................................................................................................6
Complete the Setup Application.............................................................................................. 6
Set Up Voicemail..................................................................................................................... 7
Transfer Content to Your New Phone..................................................................................... 8
Transfer Content from an Android Phone ....................................................................... 8
Transfer Content from an iPhone....................................................................................9
Transfer Content From Your Old Phone Using Bluetooth .............................................. 9
Transfer Content Between Your Phone and Computer................................................10
Ways of Transferring Contacts and Other Content into Your Phone............................ 10
Restore Your Backup From Your Online Storage to Your New Phone................................ 11
Your Home Screen................................................................................................................ 12
Phone Basics................................................................................................................................ 13
Your Phone’s Layout .............................................................................................................13
Turn Your Phone On and Off................................................................................................ 15
Turn Your Screen On and Off............................................................................................... 16
Your Phone’s Lock Screen....................................................................................................17
Unlock the Screen.......................................................................................................... 17
Customize the Lock Screen........................................................................................... 17
Notification Widget......................................................................................................... 18

TOC ii
Disable the Lock Screen................................................................................................ 18
Onscreen Navigation Buttons ............................................................................................... 19
Touchscreen Navigation........................................................................................................ 19
Motion Gestures....................................................................................................................23
Working with Phone Apps and Settings................................................................................ 26
Open an App.................................................................................................................. 26
Get to Know Your Settings ............................................................................................ 29
Using Quick Settings...................................................................................................... 30
HTC BlinkFeed - Your Dynamic Home Screen..................................................................... 31
Turn HTC BlinkFeed On or Off......................................................................................32
Add Content to HTC BlinkFeed ..................................................................................... 33
Customize the Highlights Feed...................................................................................... 34
Save Articles for Later.................................................................................................... 34
Post to Your Social Networks........................................................................................ 35
Remove Content From HTC BlinkFeed......................................................................... 35
Customize the Home Screen................................................................................................ 35
Change the Wallpaper...................................................................................................35
Customize the Launch Bar............................................................................................ 36
Change Your Main Home Screen.................................................................................. 36
Organize Your Widget Panels ....................................................................................... 37
Work withWidgets and App Shortcuts.......................................................................... 37
Status Bar and Notifications Panel ....................................................................................... 39
Status Bar...................................................................................................................... 39
Notifications Panel.........................................................................................................41
Capture the Phone Screen............................................................................................ 42
Enter Text.............................................................................................................................. 43
HTC Sense Keyboard.................................................................................................... 43
Enter Text by Typing on the HTC Sense Keyboard...................................................... 43
Enter Text with Word Prediction on the HTC Sense Keyboard....................................45
Enter Text with the HTC Sense Keyboard Using the Trace Keyboard......................... 46
Enter Text by Speaking on the HTC Sense Keyboard.................................................. 47
Swype Keyboard............................................................................................................ 47
Edit Text......................................................................................................................... 48

TOC iii
Phone Calls...................................................................................................................................50
Make Phone Calls ................................................................................................................. 50
Call Using Smart Dial.....................................................................................................50
Dial an Extension Number............................................................................................. 51
Return a Missed Call......................................................................................................51
Call From Call History.................................................................................................... 52
Call From People...........................................................................................................52
Call Using a Speed Dial Number................................................................................... 52
Call a Number in a Text Message, Email Message, or Calendar Event ...................... 52
Call Emergency Numbers.............................................................................................. 52
Make International Calls ................................................................................................ 53
Set Up Speed Dial................................................................................................................. 54
Receive Phone Calls.............................................................................................................54
In-call Options........................................................................................................................ 55
3-way Calling.................................................................................................................. 55
End a Call....................................................................................................................... 56
Call Services.......................................................................................................................... 56
Caller ID ......................................................................................................................... 56
Call Waiting.................................................................................................................... 56
Call Forwarding.............................................................................................................. 57
Call History ............................................................................................................................ 57
Open Call History........................................................................................................... 57
Save a Number From Call History................................................................................. 58
Prepend a Number From Call History........................................................................... 58
Block a Caller.................................................................................................................58
Erase Call History..........................................................................................................59
Change Ringtone Settings ....................................................................................................59
Visual Voicemail.................................................................................................................... 60
Set Up Visual Voicemail ................................................................................................ 60
Review Visual Voicemail................................................................................................ 60
Voicemail (Traditional)........................................................................................................... 61
Voicemail Notification.....................................................................................................62
Set Up Voicemail ........................................................................................................... 62

TOC iv
Retrieve Your Voicemail Messages............................................................................... 62
Internet Calls.......................................................................................................................... 63
Add an Internet Calling Account.................................................................................... 63
Make an Internet Call.....................................................................................................63
Contacts........................................................................................................................................ 65
Your Contacts List................................................................................................................. 65
Find People.................................................................................................................... 66
Set Up Your Profile................................................................................................................ 66
Add Entries to the People App.............................................................................................. 67
Add a New People Entry................................................................................................ 67
Get in Touch with a Contact.................................................................................................. 68
Manage People Entries.........................................................................................................68
Edit a People Entry........................................................................................................ 68
Delete an Entry .............................................................................................................. 69
Delete Multiple Entries...................................................................................................69
Import or Copy Contacts................................................................................................ 69
Merge Entries in People........................................................................................................ 69
Accept Contact Link Suggestions.................................................................................. 70
Manually Merge Entries.................................................................................................70
Break the Link................................................................................................................ 70
Send Contact Information...................................................................................................... 70
Contact Groups ..................................................................................................................... 71
Create a Group .............................................................................................................. 71
Send a Message or Email to a Group ........................................................................... 72
Edit a Contact Group .....................................................................................................72
Manage Your Contact Groups....................................................................................... 73
Back Up and Restore Your Contacts.................................................................................... 73
Private Contacts.................................................................................................................... 74
Accounts and Messaging.............................................................................................................. 75
Gmail...................................................................................................................................... 75
Create a Google Account.............................................................................................. 75
Sign In to Your Google Account....................................................................................76
View Your Gmail Inbox .................................................................................................. 76

TOC v
Send a New Gmail Message......................................................................................... 78
Reply To or Forward an Email Message....................................................................... 78
Add a Gmail Account..................................................................................................... 79
Get Help with Gmail....................................................................................................... 79
Email...................................................................................................................................... 79
Add an Email Account.................................................................................................... 79
Check Your Mail Inbox...................................................................................................80
Organize Your Inbox...................................................................................................... 81
Send an Email Message................................................................................................ 81
Read and Reply to an Email Message.......................................................................... 82
Save an Image in an Email Message............................................................................ 82
Manage Email Messages .............................................................................................. 82
Search Email Messages................................................................................................ 83
Work with Exchange ActiveSync Email......................................................................... 84
Delete an Email Account ............................................................................................... 85
Use Smart Sync............................................................................................................. 85
Change the Email Account Settings.............................................................................. 86
Text Messaging and MMS..................................................................................................... 87
Send a Text Message (SMS)......................................................................................... 88
Send a Multimedia Message (MMS) ............................................................................. 88
Send a Group Message................................................................................................. 89
Save and Resume Composing a Draft Message.......................................................... 90
Read and Reply to a Message...................................................................................... 91
Receive Text Messages From Contacts Using an iPhone ...........................................92
View and Save an Attachment from a Multimedia Message ........................................ 92
Help Protect Your Messages......................................................................................... 92
Block Unwanted Messages ........................................................................................... 93
Delete Messages and Conversations............................................................................ 94
Back Up and Restore Your Text Messages..................................................................94
Text and Multimedia Message Options......................................................................... 95
Social Networking Accounts..................................................................................................98
Facebook........................................................................................................................ 98
Twitter............................................................................................................................. 98

TOC vi
Google+.......................................................................................................................... 98
YouTube......................................................................................................................... 98
Apps and Entertainment.............................................................................................................101
Get Apps.............................................................................................................................. 101
Get Apps from Google Play......................................................................................... 101
Download Apps from the Web..................................................................................... 102
Uninstall an App........................................................................................................... 103
Navigate with Google Maps ................................................................................................ 103
Music....................................................................................................................................106
Listen to Music............................................................................................................. 106
Create and Work with Playlists....................................................................................107
Add a Song to the Queue............................................................................................109
Update Album Covers and Artist Photos..................................................................... 109
Set a Song as a Ringtone............................................................................................ 109
Search for Lyrics, Music Videos, and More.................................................................110
Google Play Music.......................................................................................................111
Google Play Movies & TV...................................................................................................111
Connect to Your Home Entertainment System................................................................... 111
Share Media on DLNADevices...................................................................................112
Web and Data............................................................................................................................. 113
Data Services General Information –4G LTE and 3G Networks.......................................113
4G LTE.........................................................................................................................113
Data Connection Status and Indicators....................................................................... 114
Launch a Web Connection.......................................................................................... 114
Turn the Data Connection On or Off............................................................................ 114
Schedule When to Turn Data Connection Off............................................................. 114
Manage Your Data Usage...........................................................................................115
Wi-Fi.....................................................................................................................................116
Turn Wi-Fi On and Connect to a Wireless Network.................................................... 116
Prevent Notifications from Unsecured Wi-Fi Networks............................................... 117
Connect to a Wi‑Fi Network via WPS......................................................................... 117
Disconnect from aWireless Network........................................................................... 117
Virtual Private Networks (VPN)........................................................................................... 118

TOC vii
Add a VPN Connection................................................................................................ 118
Connect to a VPN ........................................................................................................ 118
Disconnect From a VPN..............................................................................................119
Search for Information.........................................................................................................119
Perform Searches on the Web and Your Phone......................................................... 119
Search the Web with Your Voice................................................................................. 119
Set Search Options......................................................................................................120
Get Instant Information with Google Now.................................................................... 120
Browse theWeb..................................................................................................................123
Open the Browser........................................................................................................ 123
Use Browser Tabs....................................................................................................... 124
Save Web Content For Later....................................................................................... 124
Add and Manage Your Bookmarks.............................................................................. 125
Browsing History.......................................................................................................... 125
Private Browsing.......................................................................................................... 126
Set BrowserOptions.................................................................................................... 126
Use Google Chrome to Browse theWeb....................................................................126
Portable Wi-Fi Hotspot........................................................................................................ 126
Share Internet Connection via USB Tethering....................................................................127
Camera and Video...................................................................................................................... 128
Get Started with the Camera...............................................................................................128
Take a Photo................................................................................................................ 130
Capture Better Photos .................................................................................................131
Record a Video ............................................................................................................131
Take Continuous Camera Shots................................................................................. 132
Take a Selfie................................................................................................................ 132
Improve Portrait Shots.................................................................................................133
Take a Panoramic Photo............................................................................................. 133
Use HDR...................................................................................................................... 133
Record Slow Motion Videos......................................................................................... 134
Save Your Settings as a Camera Mode...................................................................... 134
Change Camera and Video Settings...........................................................................135
Access Photos and Videos .................................................................................................135

TOC viii
View Photos and Videos Organized by Time..............................................................135
View Photos and Videos by Album.............................................................................. 136
View Photos by Location ............................................................................................. 137
Edit Your Photos.......................................................................................................... 138
Watch and Trim Videos................................................................................................ 139
Create a Zoe in Gallery................................................................................................ 140
Tools and Calendar..................................................................................................................... 142
Calendar.............................................................................................................................. 142
View the Calendar........................................................................................................ 142
Schedule or Edit an Event........................................................................................... 143
Choose Which Calendar to Show................................................................................ 143
Share an Event (vCalendar) ........................................................................................144
Accept or Decline a Meeting Invitation........................................................................144
Dismiss or Snooze Reminders.................................................................................... 145
Calculator............................................................................................................................. 145
Clock & Alarm...................................................................................................................... 146
Set the Date and Time Manually.................................................................................146
Set an Alarm ................................................................................................................ 146
Check the Weather..............................................................................................................146
Online Storage..................................................................................................................... 147
Google Drive................................................................................................................ 147
Dropbox........................................................................................................................151
Voice Recorder.................................................................................................................... 152
Record Your Voice.......................................................................................................152
HTC Sync Manager............................................................................................................. 152
Install HTC Sync Manager on a Windows Computer..................................................153
Transfer iPhone Content to Your HTC Phone.............................................................153
Get Help....................................................................................................................... 154
File Manager........................................................................................................................ 154
Switch Between Storage Types................................................................................... 154
Search for Files............................................................................................................154
Organize Your Files .....................................................................................................155
Bluetooth.............................................................................................................................. 155

TOC ix
Connect a Bluetooth Headset or Car Kit ..................................................................... 156
Reconnect a Headset or Car Kit..................................................................................156
Disconnect From a Bluetooth Device..........................................................................157
Send Information Using Bluetooth............................................................................... 157
Where Sent Information is Saved................................................................................158
Receive Files Using Bluetooth..................................................................................... 159
Use Bluetooth FTP Server........................................................................................... 159
microSD Card...................................................................................................................... 160
Insert the microSD Card.............................................................................................. 160
Remove the microSD Card..........................................................................................163
Check the microSD Card Memory............................................................................... 164
Erase the microSD Card.............................................................................................. 164
HTC Dot View...................................................................................................................... 165
Change the HTC Dot View Wallpaper.........................................................................165
Select Which Notifications to Display..........................................................................166
Update Your Phone............................................................................................................. 166
Prepare for a Phone Update........................................................................................166
Update the Operating System.....................................................................................167
Update Your Profile......................................................................................................168
Update Your PRL......................................................................................................... 168
HTC Guide........................................................................................................................... 168
Settings ....................................................................................................................................... 169
Wireless & Networks Settings............................................................................................. 169
Airplane Mode.............................................................................................................. 169
Wi-Fi Settings...............................................................................................................169
Bluetooth Settings........................................................................................................ 169
Mobile Data Settings.................................................................................................... 170
Media Output Settings .................................................................................................170
More Wireless & Network Settings..............................................................................170
Personalize Settings............................................................................................................170
Customize the Home and Lock Screen Settings......................................................... 170
Ringtone....................................................................................................................... 171
Notification Sound........................................................................................................ 171

TOC x
Alarm............................................................................................................................ 171
Accounts & Sync................................................................................................................. 171
Add Your Social Networks, Email Accounts, and More..............................................171
Add an Exchange ActiveSync Account ....................................................................... 172
Add Email Accounts.....................................................................................................172
Add One or More Google Accounts............................................................................. 172
Manage Your Online Accounts.................................................................................... 173
Location Settings.................................................................................................................173
Location Setting ........................................................................................................... 173
Google’s Location Reporting ....................................................................................... 174
Security Settings..................................................................................................................174
Screen Lock Settings...................................................................................................174
Lock Screen and Password Settings...........................................................................176
Allow Installation of Third-Party Programs.................................................................. 176
Work with Certificates..................................................................................................177
Accessibility Settings........................................................................................................... 177
Navigate Your Phone with TalkBack...........................................................................178
Backup and Reset...............................................................................................................180
Backup......................................................................................................................... 180
Reset Your Phone........................................................................................................ 183
Get Content From Another Phone ......................................................................................184
Display Settings................................................................................................................... 185
Auto-rotate Screen.......................................................................................................185
Font Style.....................................................................................................................185
Font Size...................................................................................................................... 185
Brightness....................................................................................................................185
Screen Timeout (Sleep)............................................................................................... 186
Daydream..................................................................................................................... 186
Calibrate the Screen....................................................................................................186
Sound Settings .................................................................................................................... 186
General Sound Settings - Sound Profile and Vibrate.................................................. 187
General Sound Settings - Volumes............................................................................. 187
Do Not Disturb Mode ...................................................................................................187

TOC xi
Incoming Calls - Ringtone............................................................................................ 189
Incoming Calls - Other Options ...................................................................................189
Notifications and Alarms.............................................................................................. 190
System Sound Settings ............................................................................................... 190
Call Settings......................................................................................................................... 190
Voicemail Settings ....................................................................................................... 190
Miscellaneous Call Settings.........................................................................................190
Internet Call Settings....................................................................................................192
Other Call Settings....................................................................................................... 192
Apps Settings ......................................................................................................................192
Uninstall Third-party Apps ........................................................................................... 192
Clear Application Cache and Data .............................................................................. 192
Storage Settings..................................................................................................................193
Types of Storage.......................................................................................................... 193
Copy Files To or From Your Phone............................................................................. 193
Make More Storage Space.......................................................................................... 194
Encrypt Data on Your Phone....................................................................................... 195
Power Settings .................................................................................................................... 195
Optimize Battery Life with Power Saver Mode............................................................195
Use Extreme Power Saving Mode............................................................................... 196
Check Battery Usage................................................................................................... 196
Check Battery History..................................................................................................196
Display the Battery Percentage................................................................................... 197
Battery Saving Tips......................................................................................................197
Language & Keyboard Settings ..........................................................................................199
Change the Phone Language...................................................................................... 199
Spell Checker............................................................................................................... 199
Keyboard and Input Methods - Google Voice Typing................................................. 199
Keyboard and Input Methods - HTC Sense Input....................................................... 199
Keyboard and Input Methods - Swype........................................................................ 200
Speech Settings...........................................................................................................200
Date & Time Settings .......................................................................................................... 201
Printing.................................................................................................................................201

TOC xii
Activate This Device............................................................................................................201
System Updates.................................................................................................................. 201
About Your Phone............................................................................................................... 202
Proprietary Notices ..................................................................................................................... 204
Index............................................................................................................................................ 206

Important Information 1
Important Information
The following topics provide important information that should be read prior to using your
HTC Desire 510.
Radio Frequency Exposure OperatingInstructions
This device was tested for compliancewith the applicable FCC and Industry Canada specific
absorption rate (SAR) limits for radio frequency (RF)exposure during typical body-worn
operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-
clip, holster, or similar accessorythat maintains a minimumseparation distance of 1.0 cm
between your body and the device, with either the front or back of the device facing towards
your body. Suchaccessories shouldnot contain any metallic components. Body-worn
accessories thatdo not meet these specifications may not ensure compliancewith applicable
SAR limits and their use should be avoided.
Important Note on RecoverableData
Files and other data that have been deleted, cleared, removed, or erased from your device may
still be recoverable by third-party data recovery software. Even a factory resetmay not
permanently erase all data from your phone, including personal information.

Get Started 2
Get Started
The following topics give you all the information you need to set up your HTC Desire 510 and
Virgin Mobile servicethe first time.
Your Phone at a Glance
The following illustrations outline your phone’s primary external features, keys, and buttons.
Front Panel

Get Started 3
Back Panel
Charge Your Phone
Your phone’s battery should have enough charge for the device to turn on and find a signal, run
the setup application, setup voicemail, and make a call. You must fully charge the battery to
begin setting up your phone.
1. Plug one end of the USB cable into the AC adapter.
2. Plug the other end of the USB cable into the Charger/AccessoryJack on the bottom
panel of your phone.

Get Started 4
3. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
Note: Use only the adapter and the USB cable that camewith your phone to charge the battery.
Whenthe battery power is too low, make sure to use the power adapter to charge, not the USB
cable connection with your computer.
Note: As a safety precaution, the battery may stop charging to avoid overheating.
Note: Whenyou’re using the Internet and charging the battery, your phone may become
warmer.This is normal.
Note: To conserveenergy, unplug the power adapter from the electrical outlet after you finish
charging.
4. Press and hold the Power Button( ) to turn the phone on.
If your phone is activated, it will turn on, searchfor service, and begin the setup
process.
If your phone is not yet activated, see Activation and Service for moreinformation.
Activationand Service
Before using your phone, you mustsetup your service with Virgin Mobile. You will need your
phone’s serial number (MEID), printed on a sticker inside the battery compartment.
Create Your Account and Pick Your Plan
Set up your Virgin Mobile account.
1. From your computer,visit virginmobileusa.com and click Activate.
2. Choose an activation option and clickNext.Then enter your zip code and click Next.
3. Whenprompted, enter the serial number (MEID) printed on the stickerlocated on the
back of your phone. This number can also be found on the bottom panel of the phone’s
package.
4. Follow the remaining instructions to chooseyour plan and select a payment method.
5. Follow the activation instructions below and you’ll be able to start using your phone.
Activate Your Phone
After setting up your account on virginmobileusa.com, simply turn your device on. Your device is
designed to activate automatically. If you are swapping from another Virgin Mobile device to a
new one, be sure to turn off the old device before swapping the serial number (MEID). Oncethe
MEID swapis complete,turn on the new device and the programming information will be
pushed to your device automatically.

Get Started 5
You can also start the activation process manually.
■Touch > > Settings> Activate this device.
Manage Your Account
Access information about your account. You can:
●Check your minutes.
●Add money (Top-Up).
●Changes plans.
●And more!
From Your Phone
Access your accountfrom the special My Account app.
■Touch > > My Account.
From Your Computer
■Log in with your phone number and account PIN at virginmobileusa.com.
Top-Up Your Account
Sign up for Auto Pay to keep your serviceworking month after month. Or, you can buy Top-Up
cards at thousands of retailers and add money to your accountfrom your phone or by logging in
at virginmobileusa.com.
Auto Pay
Auto Pay is the easiestway to keep your service working. Onceyou register your credit card,
debit card or PayPal account, you can set it to automatically pay your monthly plan. Then you
can keep emailing, IMing, Tweeting with Twitter, surfing, and talking with no interruptions. Set
up Auto Pay anytime by logging into My Account at virginmobileusa.com, and adjusting your
payment settings.
From Your Phone
■Touch > > My Account.
- or -
Touch > . Dial and then touch .

Get Started 6
Additional Information
For more information about your Virgin Mobile account,as well as other Virgin Mobile services,
visit us at virginmobileusa.com.
Or, call us at 1-888-322-1122. We’re here to serve you.
Complete the Setup Application
Walk through the on-device setup to chooseyour phone language, Internet connection, select
how you want to set up your new phone, and more.
1. Touch START to begin.
Touch NEXT orSKIP to skip any of the screens.
2. Follow the onscreeninstructions to complete each section.For each topic, you will have
the option to skip it and continue to the next screen.
Hands Free Activation. See Activation and Service.
Connect to Wi-Fi. Connectto a Wi-Fi®network. For moreinformation, see Wi-Fi.
Got Google? Sign in to your Google™ Account. If you don’t have a Google Account,
see Create a Google Account.
Note: You do not need to sign up for a Google Account to use your phone. However, to
download apps from the Google Play™ Store or chatin Google+™Hangouts™, you must link
your phone to a Google Account.
HTC Account. Sign in using your Google or HTC accountto set up your new phone
from a previous backup or by using the HTC Get Started service.
Fast and easy setup.Use the HTC Get Started service to set up your accounts and
personalize your new phone from your computer.If you use the HTC Get Started
service, your phone will showyou the URL of the HTC Get Started site and a pair
code. On your computer’s Webbrowser, just go to the URL and enter the pair code
to start your Websetup. To find out more about HTC Get Started and HTC Account,
see the Help and FAQ on the HTC Get Started site: start.htcsense.com.
Transfer or restore.If you want to transfer content from an old phone to your new
HTC phone, choose Get content fromold phone and touch NEXT.SeeTransfer
Content to Your New Phone.
Or if you want to restore your apps and settings from a backup you’ve created in
your online storage, select Restore fromHTC Backup,and touch NEXT.See
RestoreYour Backup From Your Online Storage to Your New Phone.

Get Started 7
Accounts & sync. Set up your email and social network accountsincluding Google,
Microsoft®Exchange ActiveSync®, Mail, HTC Account, Facebook, LinkedIn®,
Outlook.com, and Instagram. For moreinformation, see Accounts & Sync.
Personalize & secure.Give your new phone a name or setup a screenlock to help
secureyour phone.
HTC Backup.This screenshows apps, social accounts,contacts,and morethat
you’ve backed up to your online storage. For moreinformation, see Backup.
TellHTC.Choosewhether to allow HTC to collect anonymous data in the
background about how you use your phone.
3. Touch FINISH.
Note: After setup, the ConnectionsOptimizer screenappears. Read the notice and touch I
agree to allow your phone to connectautomatically to the best available data network, including
Wi-Fi.To turn Connections Optimizeroff at any time, swipedown from the status bar with two
fingers, touch > Mobile data >Automatic Connections,and then clear the Connections
Optimizer option.
Note: Somefeatures that need to connectto the Internet suchas location-based services and
auto-sync of your online accounts mayincur extra data fees. To avoid incurring data fees,
disable these features under Settings.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Virgin Mobile voicemail and personal greeting as
soon as your phone is activated. Always use a passwordto help protect against unauthorized
access.
1. Touch > . (If your screen is locked, press the Power Button to turn on the display
and then drag up to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Recordyour name announcement.
Recordyour greeting.
Note: Voicemail Password –Virgin Mobile strongly recommends that you create a password
when setting up your voicemail to help protect against unauthorized access.Withouta
password,anyone who has access toyour phone is able to access your voicemail messages.