HTC One (M8) User manual

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Availableapplicationsandservicesaresubjecttochangeatanytime.

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Table of Contents
GetStarted 1
YourPhoneataGlance 1
ChargeYourPhone 2
ActivateYourPhone 3
CompletetheSetupApplication 4
SetUpVoicemail 5
TransferContenttoYourNewPhone 6
TransferContentfromanAndroidPhone 6
TransferContentfromaniPhone 7
TransferContentFromYourOldPhoneUsingBluetooth 7
TransferContentBetweenYourPhoneandComputer 8
WaysofTransferringContactsandOtherContentintoYourPhone 9
RestoreYourBackupFromYourOnlineStoragetoYourNewPhone 9
YourHomeScreen 10
SprintAccountInformationandHelp 10
SprintAccountPasswords 10
ManageYourAccount 11
SprintSupportServices 12
PhoneBasics 13
YourPhone’sLayout 13
TurnYourPhoneOnandOff 14
TurnYourScreenOnandOff 15
YourPhone’sLockScreen 15
UnlocktheScreen 16
CustomizetheLockScreen 16
NotificationWidget 17
DisabletheLockScreen 17
OnscreenNavigationButtons 18
WakeUpPhoneUsingMotionLaunch 18
MakeaCallwithQuickCall 21
TurnMotionLaunchOnorOff 22
MotionLaunchTroubleshooting 22
TouchscreenNavigation 23

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MotionGestures 28
WorkingwithPhoneAppsandSettings 30
OpenanApp 30
GettoKnowYourSettings 33
UsingQuickSettings 34
HTCBlinkFeed-YourDynamicHomeScreen 35
TurnHTCBlinkFeedOnorOff 36
AddContenttoHTCBlinkFeed 36
CustomizetheHighlightsFeed 37
SaveArticlesforLater 37
PosttoYourSocialNetworks 38
RemoveContentFromHTCBlinkFeed 38
CustomizetheHomeScreen 38
ChangetheWallpaper 38
CustomizetheLaunchBar 39
ChangeYourMainHomeScreen 39
OrganizeYourWidgetPanels 40
WorkwithWidgetsandAppShortcuts 40
StatusandNotifications 42
StatusBar 42
NotificationsPanel 44
NotificationLED 45
CapturethePhoneScreen 46
EnterText 46
HTCSenseKeyboard 46
EnterTextbyTypingontheHTCSenseKeyboard 47
EnterTextwithWordPredictionontheHTCSenseKeyboard 48
EnterTextwiththeHTCSenseKeyboardUsingtheTraceKeyboard 50
EnterTextbySpeakingontheHTCSenseKeyboard 50
SwypeKeyboard 50
EditText 52
PhoneCalls 54
HD™Voice 54
MakePhoneCalls 54
CallUsingSmartDial 54
DialanExtensionNumber 55
ReturnaMissedCall 56

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CallFromCallHistory 56
CallFromPeople 56
CallUsingaSpeedDialNumber 57
CallaNumberinaTextMessage,EmailMessage,orCalendarEvent 57
CallEmergencyNumbers 57
MakeInternationalCalls 58
SetUpSpeedDial 58
ReceivePhoneCalls 59
In-callOptions 59
3-wayCalling 60
EndaCall 60
CallServices 61
CallerID 61
CallWaiting 61
CallForwarding 61
CallHistory 62
OpenCallHistory 62
SaveaNumberFromCallHistory 63
PrependaNumberFromCallHistory 64
BlockaCaller 64
EraseCallHistory 64
ChangeRingtoneSettings 64
VisualVoicemail 65
SetUpVisualVoicemail 65
ReviewVisualVoicemail 66
Voicemail(Traditional) 67
VoicemailNotification 67
SetUpVoicemail 67
RetrieveYourVoicemailMessages 68
InternetCalls 68
AddanInternetCallingAccount 68
MakeanInternetCall 69
People 70
YourPeopleList 70
FindPeople 71
SetUpYourProfile 71
AddEntriestothePeopleApp 72

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GetInTouchwithaContact 73
ManagePeopleEntries 73
EditaPeopleEntry 73
DeleteanEntry 74
DeleteMultipleEntries 74
ImportorCopyContacts 74
MergeEntriesinPeople 74
AcceptContactLinkSuggestions 75
ManuallyMergeEntries 75
BreaktheLink 75
SendContactInformation 76
ContactGroups 76
CreateaGroup 77
SendaMessageorEmailtoaGroup 77
EditaContactGroup 77
ManageYourContactGroups 78
BackUpandRestoreYourContacts 78
PrivateContacts 79
AccountsandMessaging 80
Gmail 80
CreateaGoogleAccount 80
SignIntoYourGoogleAccount 81
ViewYourGmailInbox 81
SendaNewGmailMessage 83
ReplyToorForwardanEmailMessage 83
AddaGmailAccount 84
GetHelpwithGmail 84
Email 84
AddanEmailAccount 84
CheckYourMailInbox 85
OrganizeYourInbox 85
SendanEmailMessage 86
ReadandReplytoanEmailMessage 87
SaveanImageinanEmailMessage 87
SaveanEmailMessageinTasks 87
ManageEmailMessages 88
SearchEmailMessages 88

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WorkwithExchangeActiveSyncEmail 89
DeleteanEmailAccount 90
UseSmartSync 90
ChangetheEmailAccountSettings 91
TextMessagingandMMS 92
SendaTextMessage(SMS) 93
SendaMultimediaMessage(MMS) 93
SendaGroupMessage 94
SaveandResumeComposingaDraftMessage 95
ReadandReplytoaMessage 96
ReceiveTextMessagesFromContactsUsinganiPhone 97
ViewandSaveanAttachmentfromaMultimediaMessage 97
HelpProtectYourMessages 98
BlockUnwantedMessages 99
DeleteMessagesandConversations 99
BackUpandRestoreYourTextMessages 100
TextandMultimediaMessageOptions 101
SocialNetworkingAccounts 103
Facebook 103
Twitter 104
Google+ 104
YouTube 104
AppsandEntertainment 107
GetApps 107
GetAppsfromGooglePlay 107
SprintZone 108
DownloadAppsfromtheWeb 109
UninstallanApp 109
Navigation 109
HTCCar 109
GoogleMaps 111
Scout 114
Music 115
ListentoMusic 115
MakeYourMusicSoundBetter 116
CreateandWorkwithPlaylists 117
AddaSongtotheQueue 118

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UpdateAlbumCoversandArtistPhotos 119
SetaSongasaRingtone 119
SearchforLyrics,MusicVideos,andMore 120
GooglePlayMusic 121
SprintMusicPlus 121
TV 122
SetUptheTVApp 122
UsetheEPG 123
ScheduleTVPrograms 124
GetSocialontheTVApp 124
WatchOnDemandVideos 125
CheckScores,Stats,andMorewithLiveSports 125
SetUpYourRemoteControl 126
CustomizetheRemoteControlButtons 126
ControlYourTVwithHTCRemote 127
ControlYourTVFromtheNotificationsPanel 127
GooglePlayMovies&TV 128
ConnecttoYourHomeEntertainmentSystem 128
AboutHTCMediaLinkHD 128
ShareMediaonDLNADevices 129
HTCConnect 130
KidMode 130
WebandData 132
DataServicesGeneralInformation–SprintSparkLTEand3GNetworks 132
SprintSparkLTE 132
DataConnectionStatusandIndicators 133
LaunchaWebConnection 133
TurntheDataConnectionOnorOff 133
ScheduleWhentoTurnDataConnectionOff 133
ManageYourDataUsage 134
Wi-Fi 135
TurnWi-FiOnandConnecttoaWirelessNetwork 135
PreventNotificationsfromUnsecuredWi-FiNetworks 136
ConnecttoaWi-FiNetworkviaWPS 136
DisconnectfromaWirelessNetwork 136
VirtualPrivateNetworks(VPN) 137
AddaVPNConnection 137

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ConnecttoaVPN 137
DisconnectFromaVPN 138
SearchforInformation 138
PerformSearchesontheWebandYourPhone 138
SearchtheWebwithYourVoice 139
SetSearchOptions 139
GetInstantInformationwithGoogleNow 139
BrowsetheWeb 141
OpentheBrowser 142
UseBrowserTabs 142
SaveWebContentForLater 143
AddandManageYourBookmarks 143
BrowsingHistory 144
PrivateBrowsing 145
SetBrowserOptions 145
UseGoogleChrometoBrowsetheWeb 145
MobileHotspot 145
ShareInternetConnectionviaUSBTethering 146
CameraandVideo 148
GetStartedwiththeCamera 148
TakeaPhoto 150
CaptureBetterPhotos 151
RecordaVideo 152
DuoCameraTips 152
TakeContinuousCameraShots 154
UseZoeCamera 155
TakeaSelfie 155
ImprovePortraitShots 156
TakeaPanoramicPhoto 156
TakeaPan360Photo 156
UseDualCaptureMode 157
UseHDR 158
RecordSlowMotionVideos 158
ManuallyAdjustingCameraSettings 159
SaveYourSettingsasaCameraMode 160
ChangeCameraandVideoSettings 160
AccessPhotosandVideos 161

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ViewPhotosandVideosOrganizedbyTime 161
ViewPhotosandVideosbyAlbum 161
ViewPhotosbyLocation 162
FindMatchingPhotos 164
EditYourPhotos 164
DuoEffects 166
CopyandPastePhotos 170
ViewPan360Photos 171
CreateanAnimatedGif 171
CreateanActionSequenceShot 172
EditaGroupShot 172
RemoveUnwantedObjectsinaPhoto 173
WatchandTrimVideos 173
ChangetheVideoPlaybackSpeed 174
Zoe™ 175
CreatingaZoeinGallery 175
AbouttheZoeApp 176
ToolsandCalendar 177
Calendar 177
ViewtheCalendar 177
ScheduleorEditanEvent 178
ChooseWhichCalendartoShow 178
ShareanEvent(vCalendar) 179
AcceptorDeclineaMeetingInvitation 179
DismissorSnoozeReminders 180
Calculator 180
Clock&Alarm 181
SettheDateandTimeManually 181
SetanAlarm 181
ChecktheWeather 181
Scribble 182
ComposeaNote 182
CreateaNoteforaPhotoBlog 183
GroupNotesIntoaNotebook 184
PublishandShareaNote 185
OnlineStorage 185
GoogleDrive 185

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Dropbox 189
Tasks 190
CreateaTask 190
ManageTasks 191
ManageTaskLists 191
VoiceRecorder 192
HTCSyncManager 192
InstallHTCSyncManageronaWindowsComputer 193
TransferiPhoneContenttoYourHTCPhone 193
GetHelp 194
BluetoothandNFC 194
ConnectaBluetoothHeadsetorCarKit 194
ReconnectaHeadsetorCarKit 195
DisconnectFromaBluetoothDevice 195
SendInformationUsingBluetooth 196
WhereSentInformationisSaved 197
ReceiveFilesUsingBluetooth 197
UseBluetoothFTPServer 198
ShareContentwithNFC 199
microSDCard 200
InsertthemicroSDCard 200
RemovethemicroSDCard 201
CheckthemicroSDCardMemory 202
ErasethemicroSDCard 202
UnmountthemicroSDCard 202
UpdateYourPhone 202
PrepareforaPhoneUpdate 203
UpdatetheOperatingSystem 204
UpdateYourProfile 204
UpdateYourPRL 204
SprintWorldwideWirelessService 205
ActivateSprintWorldwideServiceonYourAccount 205
YourPhone’sSIMCardforInternationalGSMRoaming 205
EnableGlobalRoamingMode 206
MakeandReceiveWorldwideCalls 207
SprintInternationalVoicemailService 207
SetUpYourVoicemailAccessNumberforInternationalUse 207

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AccessYourVoicemailInternationally 208
InternationalVoicemailTroubleshooting 208
InternationalDataRoaming 209
GetStartedWithSprintWorldwideDataServices 209
AccessEmailandDataServicesonGSM/UMTSNetworks 209
AccessEmailandDataServicesInternationallyonCDMANetworks 209
InternationalRoamingStatusMessages 210
ContactSprintforAssistancewithInternationalService 211
Settings 213
Wireless&NetworksSettings 213
AirplaneMode 213
Wi-FiSettings 213
BluetoothSettings 214
MobileDataSettings 214
MediaOutputSettings 214
MoreWireless&NetworkSettings 214
PersonalizeSettings 215
CustomizetheHomeandLockScreenSettings 215
Ringtone 215
NotificationSound 215
Alarm 216
Accounts&Sync 216
AddYourSocialNetworks,EmailAccounts,andMore 216
AddanExchangeActiveSyncAccount 216
AddEmailAccounts 217
AddOneorMoreGoogleAccounts 217
ManageYourOnlineAccounts 217
LocationSettings 218
LocationSetting 218
Google’sLocationReporting 219
SecuritySettings 219
ScreenLockSettings 219
BypasstheLockScreen 221
LockScreenandPasswordSettings 221
AllowInstallationofThird-PartyPrograms 221
WorkwithCertificates 222
AccessibilitySettings 222

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NavigateYourPhonewithTalkBack 223
BackupandReset 225
Backup 225
ResetYourPhone 228
GetContentFromAnotherPhone 229
Display&GesturesSettings 229
Auto-rotateScreen 229
FontStyle 230
FontSize 230
Brightness 230
ScreenTimeout(Sleep) 231
Daydream 231
NotificationLight 231
MediaGesture 231
MotionLaunchGestures 232
CalibratetheScreen 232
Harman/KardonAudioSetting 232
SoundSettings 232
GeneralSoundSettings-SoundProfileandVibrate 232
GeneralSoundSettings-Volumes 233
DoNotDisturbMode 233
IncomingCalls-Ringtone 235
IncomingCalls-OtherOptions 235
NotificationsandAlarms 235
SystemSoundSettings 235
CallSettings 236
VoicemailSettings 236
HearingAids 236
CDMACallSettings 236
InternetCallSettings 238
OtherCallSettings 238
AppsSettings 238
UninstallThird-partyApps 238
ClearApplicationCacheandData 239
StorageSettings 239
TypesofStorage 239
CopyFilesToorFromYourPhone 239

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MakeMoreStorageSpace 240
EncryptDataonYourPhone 241
PowerSettings 241
OptimizeBatteryLifewithPowerSaverMode 242
UseExtremePowerSavingMode 242
CheckBatteryUsage 242
CheckBatteryHistory 243
DisplaytheBatteryPercentage 243
BatterySavingTips 243
Language&KeyboardSettings 245
ChangethePhoneLanguage 245
SpellChecker 245
KeyboardandInputMethods-GoogleVoiceTyping 245
KeyboardandInputMethods-HTCSenseInput 246
KeyboardandInputMethods-Swype 246
SpeechSettings 247
Date&TimeSettings 247
Printing 247
ActivateThisDevice 248
SystemUpdates 248
AboutYourPhone 248
ImportantInformation 250
RadioFrequencyExposureOperatingInstructions 250
ImportantNoteonRecoverableData 250
ProprietaryNotices 251
Index 253

Get Started 1
Get Started
ThefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandSprintservicethe
firsttime.
Your Phone at a Glance
Thefollowingillustrationsoutlineyourphone’sprimaryexternalfeatures,keys,andbuttons.
FrontPanel

Get Started 2
BackPanel
Charge Your Phone
Yourphone’sbatteryshouldhaveenoughchargeforthedevicetoturnonandfindasignal,runthe
setupapplication,setupvoicemail,andmakeacall.Youmustfullychargethebatterytobegin
settingupyourphone.
1. PlugoneendoftheUSBcableintotheACadapter.
2. PlugtheotherendoftheUSBcableintotheCharger/AccessoryJackonthebottompanelof
yourphone.

Get Started 3
3. PlugtheACadapterintoanelectricaloutlet.Fullychargingabatterymaytakeuptothreehours.
Note:UseonlytheadapterandtheUSBcablethatcamewithyourphonetochargethebattery.
Whenthebatterypoweristoolow,makesuretousethepoweradaptertocharge,nottheUSB
cableconnectionwithyourcomputer.
Note:Asasafetyprecaution,thebatterymaystopchargingtoavoidoverheating.
Note:Whenyou’reusingtheInternetandchargingthebattery,yourphonemaybecomewarmer.
Thisisnormal.
Note:Toconserveenergy,unplugthepoweradapterfromtheelectricaloutletafteryoufinish
charging.
Activate Your Phone
Followtheinstructionsbelowtoactivateyourphoneifithasnotalreadybeenactivated.Depending
onyouraccountorhowandwhereyoupurchasedyourphone,itmaybereadytouseoryoumay
needtoactivateitonyourSprintaccount.
n IfyoupurchasedyourphoneataSprintStore,itisprobablyactivatedandreadytouse.
n IfyoureceivedyourphoneinthemailanditisforanewSprintaccountoranewlineofservice,it
isdesignedtoactivateautomatically.
l Whenyouturnthephoneonforthefirsttimeandstartthesetupapplication,youshouldsee
aHands Free Activationscreen,whichmaybefollowedbyaPRL Updatescreenanda
Firmware Updatescreen.Followtheonscreeninstructionstocontinue.
n Ifyoureceivedyourphoneinthemailandyouareactivatinganewphoneforanexistingnumber
onyouraccount(you’reswappingphones),youcanactivateonyourcomputeronlineordirectly
onyourphone.
l Activateonyourcomputer:
o Gotosprint.com/activateandcompletetheonlineinstructionstoactivateyourphone

Get Started 4
l Activateonyourphone:
o Turnonyournewphone.(Makesuretheoldoneisturnedoff.)Yourphonewill
automaticallyattemptHands-FreeActivation.
o TouchActivatetooverrideauto-activationandstartthemanualactivationwizard.
o Followtheon-screenpromptstocompletetheactivationprocess.
Toconfirmactivation,makeaphonecall.Ifyourphoneisstillnotactivated,visitsprint.com/support
forassistance.IfyoudonothaveaccesstotheInternet,callSprintCustomerServiceat1-888-211-
4727fromanotherphone.
Tip:DonotpressthePowerbuttonwhilethephoneisbeingactivated.PressingthePowerbutton
cancelstheactivationprocess.
Note:Ifyouarehavinganydifficultywithactivation,visitsprint.com/support.
Complete the Setup Application
Walkthroughtheon-devicesetuptochooseyourphonelanguage,Internetconnection,selecthow
youwanttosetupyournewphone,andmore.
1. TouchSTARTtobegin.
l TouchNEXTorSKIPtoskipanyofthescreens.
2. Followtheonscreeninstructionstocompleteeachsection.Foreachtopic,youwillhavethe
optiontoskipitandcontinuetothenextscreen.
l Hands Free Activation.SeeActivateYourPhone.
l Connect to Wi-Fi.ConnecttoaWi-Fi®network.Formoreinformation,seeWi-Fi.
l Got Google?SignintoyourGoogle®Account.Ifyoudon’thaveaGoogleAccount,see
CreateaGoogleAccount.
Note:YoudonotneedtosignupforaGoogleAccounttouseyourphone.However,todownload
appsfromtheGooglePlay™StoreorchatinGoogle+™Hangouts™,youmustlinkyourphonetoa
GoogleAccount.
l Fast and easy setup.UsetheHTCGetStartedservicetosetupyouraccountsand
personalizeyournewphonefromyourcomputer.YourphoneshowsyoutheURLofthe
HTCGetStartedsiteandapaircode.Onyourcomputer’sWebbrowser,justgototheURL
andenterthepaircodetostartyourWebsetup.YouneedanHTCAccounttosaveyour
accountsandsettingsontheWebanddownloadthemtoyourphone.Tofindoutmoreabout
HTCGetStartedandHTCAccount,seetheHelpandFAQontheHTCGetStartedsite:
start.htcsense.com.

Get Started 5
l Transfer or restore.IfyouwanttotransfercontentfromanoldphonetoyournewHTC
phone,chooseGet content from old phoneandtouchNEXT.SeeTransferContentto
YourNewPhone.
Orifyouwanttorestoreyourappsandsettingsfromabackupyou’vecreatedinyouronline
storage,selectRestore from HTC Backup,andtouchNEXT.SeeRestoreYourBackup
FromYourOnlineStoragetoYourNewPhone.
l Accounts & sync.SetupyouremailandsocialnetworkaccountsincludingGoogle,
Microsoft®ExchangeActiveSync®,Mail,HTCAccount,Facebook,Flickr®,LinkedIn®,
Outlook.com,Twitter,andInstagram.Formoreinformation,seeAccounts&Sync.
l Personalize & Secure.Giveyournewphoneanameorsetupascreenlocktohelpsecure
yourphone.
l HTC Backup.Thisscreenshowsapps,socialaccounts,contacts,andmorethatyou’ve
backeduptoyouronlinestorage.Formoreinformation,seeBackup.
l Tell HTC & location services.ChoosewhethertoallowHTCtocollectanonymousdatain
thebackgroundabouthowyouuseyourphone.Scrolldownthescreentoviewandenable
locationservices.Formoreinformation,seeLocationSettingandGoogle’sLocation
Reporting.
3. TouchFINISH.
Note:SomefeaturesthatneedtoconnecttotheInternetsuchaslocation-basedservicesandauto-
syncofyouronlineaccountsmayincurextradatafees.Toavoidincurringdatafees,disablethese
featuresunderSettings.
Set Up Voicemail
Yourphoneautomaticallytransfersallunansweredcallstoyourvoicemail,evenifyourphoneisin
useorturnedoff.YoushouldsetupyourSprintvoicemailandpersonalgreetingassoonasyour
phoneisactivated.Alwaysuseapasswordtohelpprotectagainstunauthorizedaccess.
1. Touch > .(Ifyourscreenislocked,pressthePowerbuttontoturnonthedisplayandthen
drag uptounlockthescreen.)
2. Touchandhold todialyourvoicemailnumber.
3. Followthesystempromptsto:
l Createyourpassword.
l Recordyournameannouncement.
l Recordyourgreeting.

Get Started 6
Note:Voicemail Password–Sprintstronglyrecommendsthatyoucreateapasswordwhen
settingupyourvoicemailtohelpprotectagainstunauthorizedaccess.Withoutapassword,anyone
whohasaccesstoyourphoneisabletoaccessyourvoicemailmessages.
Transfer Content to Your New Phone
Youcaneasilytransfercontent,contacts,messages,calendarevents,music,photos,videos,and
morefromotherphonesoryourcomputertoyournewphoneusingtheHTCTransferTool,
Bluetooth®,ordirectUSBconnection.
Transfer Content from an Android Phone
OnyouroldAndroid™phone,downloadtheHTCTransferToolanduseittotransferyourcontentto
yournewHTCphone.Thetypesoflocallystoredcontentonyouroldphonethatthetoolcantransfer
includecontacts,messages,calendarevents,Webbookmarks,music,photos,andvideos.Some
settingscanalsobetransferred.
Note:YouneedAndroidversion2.2orlatertousetheHTCTransferToolonyouroldphone.
Note:IfyouroldphonehasAndroidversion2.1oranearlierversion,youneedtouseBluetooth
transfer.Fordetails,seeTransferContentFromYourOldPhoneUsingBluetooth.
1. Ifyou’resettingupyournewHTCphoneforthefirsttime,selectGet content from old phone
andtouchNEXT.
Orwithtwofingers,swipedownfromthestatusbar,andthentouch >Get content from
another phone.
2. ChoosewhethertotransferfromanoldHTCAndroidphoneorotherAndroidphone.
3. TouchFull transfer,andthentouchNEXT.
4. FollowthestepsshownonyournewphonetodownloadandinstalltheHTCTransferToolfrom
GooglePlaytoyouroldphone,installit,andopenthetool.
5. WhenyouseeaPINonyouroldphone,makesurethesamePINalsoappearsonyournew
phonebeforeyoucontinue.

Get Started 7
Note:IfthePINcodedoesn’tappear,thismaymeanthatyouroldphoneisunabletoconnectto
yournewphone.Ifthishappens,touchTry another transfer methodonyournewphonetouse
Bluetoothfortransferringcontactsfromyouroldphone.
6. Onyouroldphone,choosethetypesofcontentyouwanttotransfer,andthentouchStartor
Transfer.
7. Waitforthetransfertofinish.
8. TouchDoneonbothphones.
Transfer Content from an iPhone
IfyouhaveaniPhone®,it’sfastandeasytotransferyourcontacts,messages,andothercontent
whenyouuseHTCSyncManager.Fordetails,seeTransferiPhoneContenttoYourHTCPhone.
Ifyouonlyneedtomigrateyourcontacts,youcanalsouseBluetoothtransfer.Fordetails,see
TransferContentFromYourOldPhoneUsingBluetooth.
Transfer Content From Your Old Phone Using
Bluetooth
UseBluetoothtotransfercontactsfromaniPhone,aphonethathasAndroidversion2.1(orearlier
version),orothertypesofphones.