HTC Desire 626S User manual

User Guide
[UG template version 15b_rev080815]
[Virgin_Mobile_HTC_Desire_626s_MR_UG_en_05102016]

TOC i
Table of Contents
Important Information....................................................................................................................................1
Radio Frequency Exposure Operating Instructions..............................................................................1
Important Note on Recoverable Data ...................................................................................................1
Introduction....................................................................................................................................................2
About the User Guide............................................................................................................................2
Access Instructions on Phone...............................................................................................................2
Launch the Guide..........................................................................................................................2
Using the Phone Guide.................................................................................................................2
Check Basic Operations ...............................................................................................................3
Screen Use for First-Time Users ..................................................................................................3
Get Started....................................................................................................................................................4
Parts and Functions..............................................................................................................................4
SIM Card...............................................................................................................................................5
SD Card ................................................................................................................................................8
Insert an SD Card .........................................................................................................................9
Unmount the SD Card.................................................................................................................10
Format SD Card..........................................................................................................................10
Remove SD Card........................................................................................................................11
Charge the Battery..............................................................................................................................11
Turn Your Phone On and Off..............................................................................................................12
Use the Touchscreen..........................................................................................................................14
Activation and Service ........................................................................................................................19
Complete the Setup Screens..............................................................................................................20
Transfer Content to Your New Phone.................................................................................................22
Transfer Content from an Android Phone...................................................................................22
Transfer Content from an iPhone ...............................................................................................23
Transfer Content Between Your Phone and Computer..............................................................23
Ways of Transferring Contacts and Other Content into Your Phone..........................................24
Basic Operations.........................................................................................................................................25
Basics..................................................................................................................................................25
Home Screen and Applications (Apps) List ................................................................................25
Onscreen Navigation Keys .........................................................................................................26

TOC ii
Phone Settings Menu..................................................................................................................26
Using Quick Settings...................................................................................................................27
Capture Screenshots ..................................................................................................................28
Portrait and Landscape Screen Orientation................................................................................28
Applications.........................................................................................................................................29
Apps List .....................................................................................................................................29
Launch an App............................................................................................................................32
Phone Number....................................................................................................................................35
Silent Mode.........................................................................................................................................35
Airplane Mode.....................................................................................................................................36
Enter Text............................................................................................................................................36
HTC Sense Keyboard.................................................................................................................36
Enter Text by Typing on the HTC Sense Keyboard....................................................................37
Enter Text with Word Prediction on the HTC Sense Keyboard..................................................38
Enter Text with the HTC Sense Keyboard Using the Trace Keyboard.......................................39
Enter Text by Speaking on the HTC Sense Keyboard...............................................................40
Calibrate the Keyboard...............................................................................................................41
Edit Text......................................................................................................................................41
Google Account...................................................................................................................................42
Create a Google Account............................................................................................................42
Sign In to Your Google Account..................................................................................................43
Google Play Store...............................................................................................................................43
Find and Install an App...............................................................................................................44
Request a Refund for a Paid App...............................................................................................45
Update an App............................................................................................................................45
Uninstall an App..........................................................................................................................45
Get Help with Google Play..........................................................................................................46
Lock and Unlock Your Screen ............................................................................................................46
Update Your Phone.............................................................................................................................46
Update Your Phone Software.....................................................................................................47
Update Your Profile.....................................................................................................................48
Update Your PRL........................................................................................................................48
Your Phone Interface..................................................................................................................................50
Home Screen Basics...........................................................................................................................50
Home Screen Layout..................................................................................................................50

TOC iii
Status Bar ...........................................................................................................................................51
Notification Panel................................................................................................................................53
Manage App Notifications...........................................................................................................54
Notification LED ..................................................................................................................................54
Change LED Notification Settings ..............................................................................................55
HTC BlinkFeed - Your Dynamic Home Screen...........................................................................55
Customize the Home Screen..............................................................................................................60
Change the Wallpaper................................................................................................................60
Customize the Launch Bar..........................................................................................................60
Change Your Main Home Screen...............................................................................................61
Organize Your Widget Panels.....................................................................................................61
Work with Widgets and App Shortcuts .......................................................................................62
HTC Sense Home Widget...........................................................................................................63
Customize the Lock Screen........................................................................................................66
Lock Screen Notifications ...........................................................................................................67
Themes ...............................................................................................................................................68
Download Themes......................................................................................................................68
Bookmark Themes......................................................................................................................69
Create Themes ...........................................................................................................................69
Mix and Match Themes...............................................................................................................70
Find Your Themes ......................................................................................................................71
Share Themes ............................................................................................................................71
Delete a Theme ..........................................................................................................................71
Phone App...................................................................................................................................................73
Place and Answer Calls......................................................................................................................73
Call Using the Phone Dialer........................................................................................................73
Call Emergency Numbers...........................................................................................................75
Call Using a Speed Dial Number................................................................................................75
Voice Dialing...............................................................................................................................76
Call a Number in a Text Message, Email Message, or Calendar Event.....................................76
Make International Calls .............................................................................................................76
Return a Missed Call...................................................................................................................77
Answer Phone Calls....................................................................................................................78
In-Call Screen Layout and Operations........................................................................................79
Place Calls from History/People .........................................................................................................80

TOC iv
Call History..........................................................................................................................................81
Open Call History........................................................................................................................81
Save a Number From Call History..............................................................................................81
Prepend a Number From Call History.........................................................................................81
Block a Caller..............................................................................................................................82
Erase Call History.......................................................................................................................82
Optional Services................................................................................................................................82
Voicemail (Traditional) ................................................................................................................82
Visual Voicemail..........................................................................................................................84
Visual Voicemail Options............................................................................................................86
Conference Calling .....................................................................................................................87
Caller ID Blocking .......................................................................................................................88
Call Waiting.................................................................................................................................88
Call Forwarding...........................................................................................................................88
Internet Calls.......................................................................................................................................89
Add an Internet Calling Account .................................................................................................89
Make an Internet Call..................................................................................................................89
Call Settings........................................................................................................................................90
Change Ringtone Settings..........................................................................................................90
Contacts......................................................................................................................................................91
Your Contacts List...............................................................................................................................91
Find People.................................................................................................................................92
Set Up Your Profile .....................................................................................................................93
Add Entries to the People App....................................................................................................94
Get in Touch with a Contact........................................................................................................94
Manage People Entries.......................................................................................................................95
Import or Copy Contacts.............................................................................................................96
Merge Entries in People..............................................................................................................96
Send Contact Information...........................................................................................................97
Contact Groups...................................................................................................................................98
Back Up and Restore Your Contacts........................................................................................100
Private Contacts........................................................................................................................100
Messaging and Internet.............................................................................................................................102
Text and Multimedia Messaging .......................................................................................................102
Send a Text Message (SMS)....................................................................................................102

TOC v
Send a Multimedia Message (MMS).........................................................................................103
Send a Group Message............................................................................................................104
Save and Resume Composing a Draft Message......................................................................105
Read and Reply to a Message..................................................................................................105
Help Protect Your Messages....................................................................................................107
Block Unwanted Messages.......................................................................................................108
Delete Messages and Conversations.......................................................................................108
Back Up and Restore Your Text Messages..............................................................................109
Text and Multimedia Message Options ....................................................................................110
Create and Send Gmail ....................................................................................................................112
Create and Send a Gmail Message..........................................................................................112
Check Received Gmail Messages............................................................................................113
Manage Gmail Messages.........................................................................................................114
Add a Gmail Account ................................................................................................................117
Add an Exchange ActiveSync Account in Gmail ......................................................................117
Get Help with Gmail..................................................................................................................118
Email .................................................................................................................................................118
Add an Email Account...............................................................................................................119
Add an Exchange ActiveSync Account.....................................................................................119
Check Your Mail Inbox..............................................................................................................120
Organize Your Inbox.................................................................................................................121
Send an Email Message...........................................................................................................121
Read and Reply to an Email Message .....................................................................................122
Save an Image in an Email Message .......................................................................................123
Manage Email Messages..........................................................................................................123
Search Email Messages...........................................................................................................124
Work with Exchange ActiveSync Email ....................................................................................124
Use Smart Sync........................................................................................................................125
Delete an Email Account...........................................................................................................126
Change the Email Account Settings .........................................................................................126
Data Services General Information (4G LTE and 3G Networks)......................................................128
4G LTE......................................................................................................................................128
Data Connection Status and Indicators ....................................................................................128
Turn the Data Connection On or Off.........................................................................................129
Manage Your Data Usage ........................................................................................................129

TOC vi
Chrome Browser...............................................................................................................................130
Use Browser Tabs ....................................................................................................................131
Add Bookmarks.........................................................................................................................131
Browsing History.......................................................................................................................131
Private Browsing.......................................................................................................................132
Set Browser Options.................................................................................................................132
Chrome Support........................................................................................................................133
Search for Information ......................................................................................................................133
Perform Searches on the Web and Your Phone ......................................................................133
Search the Web with Your Voice..............................................................................................133
Set Search Options...................................................................................................................134
Get Instant Information with Google Now.................................................................................134
Now on Tap...............................................................................................................................136
Camera and Video ....................................................................................................................................138
Take Pictures and Record Videos ....................................................................................................138
Get Started with the Camera ....................................................................................................138
Take a Picture...........................................................................................................................141
Capture Better Photos ..............................................................................................................141
Record a Video .........................................................................................................................142
Take a Photo While Recording a Video - VideoPic®.................................................................142
Selfies and People Shots..........................................................................................................143
Panoramic Shots.......................................................................................................................144
Use HDR...................................................................................................................................145
Save Your Settings as a Camera Mode ...................................................................................145
View Pictures and Videos Using Gallery...........................................................................................146
View Pictures and Videos.........................................................................................................146
Add Photos or Videos to an Album...........................................................................................147
Copy or Move Photos or Videos Between Albums...................................................................148
Search for Photos and Videos..................................................................................................148
View Zoe Photos in Gallery.......................................................................................................148
Trim Videos...............................................................................................................................149
View, Edit, and Save a Zoe Highlight .......................................................................................149
Photo Editor ......................................................................................................................................150
Basic Photo Editing...................................................................................................................150
Creative Effects.........................................................................................................................153

TOC vii
Apps and Features....................................................................................................................................160
My Account .......................................................................................................................................160
Navigation Apps................................................................................................................................160
Google Maps.............................................................................................................................161
Hangouts...........................................................................................................................................163
Calculator..........................................................................................................................................164
Calendar............................................................................................................................................164
Schedule or Edit an Event ........................................................................................................165
View Calendar Events...............................................................................................................166
Choose Which Calendar to Show.............................................................................................166
Share an Event (vCalendar) .....................................................................................................167
Accept or Decline a Meeting Invitation .....................................................................................167
Dismiss or Snooze Reminders..................................................................................................168
Clock .................................................................................................................................................168
Check the Time.........................................................................................................................168
Set the Date and Time Manually...............................................................................................168
Set an Alarm .............................................................................................................................168
Additional Clock Features.........................................................................................................169
Check the Weather ...........................................................................................................................170
Facebook ..........................................................................................................................................170
YouTube............................................................................................................................................171
Music Apps........................................................................................................................................172
Listen to Music..........................................................................................................................172
Google Play Music App.............................................................................................................176
Google Wallet....................................................................................................................................177
Kid Mode...........................................................................................................................................178
Create a Child Profile................................................................................................................178
Explore Kid Mode......................................................................................................................178
Parent Dashboard.....................................................................................................................179
Close Kid Mode.........................................................................................................................180
Scribble .............................................................................................................................................180
Compose a Note.......................................................................................................................181
Create a Note for a Photo Blog.................................................................................................182
Group Notes Into a Notebook...................................................................................................183
Publish and Share a Note.........................................................................................................183

TOC viii
Online Storage and File Management..............................................................................................184
Google Drive.............................................................................................................................184
HTC Sync Manager ..................................................................................................................185
File Manager.............................................................................................................................187
Voice Recorder .................................................................................................................................189
HTC Dot View ...................................................................................................................................190
Change the HTC Dot View Wallpaper ......................................................................................190
Select Which Notifications to Display .......................................................................................191
HTC Help ..........................................................................................................................................191
Connectivity...............................................................................................................................................192
Transfer Files Between Your Phone and a Computer......................................................................192
Wi-Fi..................................................................................................................................................193
Turn Wi-Fi On and Connect to a Wireless Network..................................................................193
Prevent Notifications from Unsecured Wi-Fi Networks.............................................................193
Connect to a Wi‑Fi Network via WPS ......................................................................................194
Disconnect from a Wireless Network........................................................................................194
Wi-Fi Direct ...............................................................................................................................194
Virtual Private Networks (VPN).........................................................................................................195
Add a VPN Connection.............................................................................................................195
Connect to a VPN .....................................................................................................................196
Disconnect From a VPN ...........................................................................................................196
Mobile Hotspot..................................................................................................................................196
Bluetooth...........................................................................................................................................197
Bluetooth Information................................................................................................................197
Connect a Bluetooth Headset or Car Kit...................................................................................197
Reconnect a Headset or Car Kit...............................................................................................198
Disconnect From a Bluetooth Device .......................................................................................198
Send Information Using Bluetooth............................................................................................198
Where Sent Information is Saved.............................................................................................199
Receive Files Using Bluetooth..................................................................................................200
HTC Connect ....................................................................................................................................200
Share Media Using HTC Connect ............................................................................................201
Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform............................203
Stream Music to Blackfire Compliant Speakers........................................................................204
Settings .....................................................................................................................................................206

TOC ix
Basic Settings ...................................................................................................................................206
Airplane Mode Settings.............................................................................................................207
Wi-Fi Settings............................................................................................................................207
Bluetooth Settings.....................................................................................................................207
Mobile Data Settings.................................................................................................................208
HTC Connect Settings ..............................................................................................................208
More Wireless & Network Settings ...........................................................................................208
Personalize Settings .........................................................................................................................208
Customize the Home and Lock Screen Settings......................................................................208
Ringtone....................................................................................................................................209
Notification Sound.....................................................................................................................209
Alarm.........................................................................................................................................209
Font...........................................................................................................................................209
Keyboard and Dialer Color........................................................................................................210
Accounts & Sync Settings.................................................................................................................210
Add Your Social Networks, Email Accounts, and More............................................................210
Add One or More Google Accounts..........................................................................................210
Manage Your Online Accounts.................................................................................................211
Location Settings...............................................................................................................................212
Location Setting ........................................................................................................................212
Google Location History............................................................................................................212
HTC Location Services.............................................................................................................213
Security Settings...............................................................................................................................213
Screen Lock Settings................................................................................................................213
Lock Screen and Password Settings........................................................................................215
Allow Installation of Third-Party Programs................................................................................215
Work with Certificates ...............................................................................................................215
Accessibility Settings.........................................................................................................................216
Navigate Your Phone with TalkBack ........................................................................................217
Backup and Reset.............................................................................................................................219
Backup......................................................................................................................................219
Reset Your Phone.....................................................................................................................220
Get Content From Another Phone....................................................................................................221
Google...............................................................................................................................................222
Display & Gestures Settings.............................................................................................................222

TOC x
Auto-rotate Screen....................................................................................................................222
Font Size...................................................................................................................................222
Brightness.................................................................................................................................222
Color Temperature....................................................................................................................223
Screen Timeout (Sleep)............................................................................................................223
Daydream..................................................................................................................................224
Media Gesture ..........................................................................................................................224
Calibrate the Screen .................................................................................................................224
Sound & Notification Settings ...........................................................................................................224
Sound Profile and Vibrate.........................................................................................................224
Volumes....................................................................................................................................225
Notification and Alarm Sound ...................................................................................................225
Do Not Disturb ..........................................................................................................................225
Incoming Calls - Ringtone.........................................................................................................226
Incoming Calls - Other Options.................................................................................................227
System Sound Settings.............................................................................................................227
Notification - Flash Notifications................................................................................................227
Notification - App Light Notifications.........................................................................................228
Notification - Lock Screen Notifications ....................................................................................228
Call Settings......................................................................................................................................228
Call Features.............................................................................................................................228
Voicemail Settings ....................................................................................................................229
Hearing Aids..............................................................................................................................229
CDMA Call Settings ..................................................................................................................229
Internet Call Settings.................................................................................................................230
Apps Settings....................................................................................................................................231
Uninstall Third-party Apps.........................................................................................................231
Clear Application Cache and Data............................................................................................231
Disable Apps.............................................................................................................................231
Storage & USB Settings....................................................................................................................231
Types of Storage.......................................................................................................................232
SD Card Storage Settings.........................................................................................................232
Copy Files To or From Your Phone..........................................................................................235
Make More Storage Space.......................................................................................................235
Power Settings..................................................................................................................................236

TOC xi
Battery Optimization for Apps...................................................................................................236
Use Power Saver Mode............................................................................................................236
Use Extreme Power Saving Mode............................................................................................237
Check Battery Usage................................................................................................................237
Check Battery History ...............................................................................................................237
Display the Battery Percentage ................................................................................................238
Battery Saving Tips...................................................................................................................238
Memory Settings...............................................................................................................................239
Language & Keyboard Settings ........................................................................................................240
Change the Phone Language...................................................................................................240
Spell Checker............................................................................................................................240
Keyboard and Input Methods - HTC Sense Input.....................................................................240
Keyboard and Input Methods - Google Voice Typing...............................................................241
Speech Settings........................................................................................................................241
Date & Time Settings........................................................................................................................241
Printing..............................................................................................................................................242
Activate This Device..........................................................................................................................242
System Updates................................................................................................................................242
About Your Phone.............................................................................................................................243
For Assistance ..........................................................................................................................................244
Troubleshooting ................................................................................................................................244
Specifications....................................................................................................................................245
Virgin Mobile Account Information and Help.....................................................................................246
Manage Your Account ..............................................................................................................246
Top-Up Your Account ...............................................................................................................247
Copyright Information........................................................................................................................247
Index..........................................................................................................................................................250

Important Information 1
Important Information
The following topics provide important information that should be read prior to using your HTC Desire
626s.
Radio Frequency Exposure Operating
Instructions
This device was tested for compliance with the applicable FCC and Industry Canada specific absorption
rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that
RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that
maintains a minimum separation distance of 1.0 cm between your body and the device, with either the
front or back of the device facing towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications may not ensure compliance
with applicable SAR limits and their use should be avoided.
Important Note on Recoverable Data
Files and other data that have been deleted, cleared, removed, or erased from your device may still be
recoverable by third-party data recovery software. Even a factory reset may not permanently erase all
data from your phone, including personal information.

Introduction 2
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new HTC phone. The following topics explain how best to use this guide to
get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone’s home screen, which is displayed by tapping .
Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in
the user guide are simplified for description purposes and differ from your phone’s display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™or
microSDHC™card is referred to as an "SD Card" or a "memory card."
Access Instructions on Phone
These topics will help you find help on your new phone and will introduce the basics of using your
phone’s touchscreen if you are a new user.
Launch the Guide
A mobile user guide is available online and is easily accessible from the Apps screen.
■Tap > > HTC Mobile Guide.
Using the Phone Guide
The mobile user guide contains all information found here. In addition, there is a search box where you
can quickly look for information. Just enter what you want to look for and related topics will appear.

Introduction 3
Check Basic Operations
To help you learn how to use your phone faster, check the following sections.
●Get Started
●Basic Operations
●Your Phone Interface
Screen Use for First-Time Users
These topics will get you up and running with using the phone’s touchscreen.
●Use the Touchscreen
●Onscreen Navigation Keys

Get Started 4
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone’s screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Part
Description
3.5 mm Headset Jack
Allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
Receiver
Lets you hear the caller’s voice during a call.

Get Started 5
Part
Description
Proximity Sensor
Detects how close an object is to the surface of the screen. This is
typically used to detect when your face is pressed up against the
screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and turns
off the screen to prevent accidental key taps.
Volume Button
Allows you to adjust the ringtone or media volume or adjust the voice
volume during a call.
Power/Lock Button
Press quickly to turn off and lock the phone screen. Press and hold to
turn the phone on or off or switch to airplane mode.
Charger/Accessory Jack
Allows you to connect the phone charger or the USB cable (included).
Speaker
Lets you hear the different ringtones and sounds, and the caller’s
voice when speakerphone is on.
Touchscreen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides one-
tap access to all of your features and applications.
Nano SIM and microSD Card
Slots
Under the cover are slots that hold the preinstalled nano SIM card and
an optional microSD card for additional storage. See SIM Card and SD
Card for details.
Notification LED
Displays a phone notification, charging status, or alert.
Front Camera
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Microphone
Captures stereo audio while recording video. This microphone also
features noise reduction and auto gain control.
Flash
Helps illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Camera
Lets you take pictures and videos.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
SIM Card
The SIM card is an IC card containing phone number and other customer information.

Get Started 6
Handling a SIM Card
Keep the following in mind when handling a SIM card.
●You are responsible for any damage caused by inserting the SIM card in another-brand IC card
reader, etc. Virgin Mobile is not responsible in such a case.
●Always keep the IC chip clean.
●Wipe clean with a dry, soft cloth.
●Avoid applying labels. May damage SIM card.
●See instructions included with SIM card for handling.
●The SIM card is the property of Virgin Mobile.
●The SIM card is replaceable (at cost) in case of loss/damage.
●Return the SIM card to Virgin Mobile when canceling subscription.
●Returned SIM cards are recycled for environmental purposes.
●Note that SIM card specifications and performance may change without notice.
●It is recommended that you keep a separate copy of information that is stored on SIM card. Virgin
Mobile is not responsible for damages from stored information that is lost.
●Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
●Always power off the phone before inserting/removing the SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card.
Important: Remember to power off your phone before inserting a SIM card.
1. If the phone is on, press and hold the Power/Lock Button and then tap Power off.
2. Hold the phone face down with the left side facing you.

Get Started 7
3. From the notch, pry open the slot cover with your finger.
4. Pull the SIM card tray out of the upper slot.
5. Place the nano SIM card into the tray. Make sure that the nano SIM card's gold contacts are
facing up.