HTC Diamond User manual

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Doc. No. DOC-00040624
REV.
Issued Date 2008/4/14
. Revised Date 2008/6/23 A05
Doc. Title Diamond Service Manual Page 1 of 109
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Diamond
Service Manual
UHTC Proprietary
Confidential Treatment Requested
Rev. A05
HTC Corporation
Engineering Mobility

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HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
REVISION CONTROLTABLE
REV DATE CONTENTS DEPT REVISED STAGE
AX01 2008/04/14 Fist Draft PSE Steven Liu CVT
A01 2008/5/9 1. Modify product overview 2. Add RF spec
3. Add pre-load process PSE Steven Liu MV
A02 2008/5/29
1. Modify the pre-load process in chapter 4
2. Modify ESPL material P/N
3.Modify the idle current specification in the page no. 71
PSE Steven Liu MP
A03 2008/6/9 Modify the pre-load process from page no. 53~56 PSE Steven Liu MP
A04 2008/6/14 1. Modify the specification for G-sensor in the page no. 7
2. Remove the matrix table in the pre-load process PSE Steven Liu MP
A05 2008/6/21
1. Modify the disassembly process in page no.23, 24
and 30
2. Modify the pre-load process from page no. 53~57
3. Modify the SPL list in Chapter 9.1
4. Modify main board current leakage test procedure in
the chapter No.5
PSE Steven Liu MP

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HTC CONFIDENTIAL
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HTC Corporation
Table of Contents
1. INTRODUCTION ....................................................................................................................................................................4
1.1 PRODUCT FEATURES..........................................................................................................................................5
1.2 PRODUCT OVERVIEW........................................................................................................................................12
2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................18
2.1 TOOLS LIST......................................................................................................................................................18
2.2 DISASSEMBLING PROCEDURE............................................................................................................................18
2.3 ASSEMBLING PROCEDURE ................................................................................................................................32
3. ROM RE-FLASH PROCEDURE........................................................................................................................................46
3.1 ROM UPGRADE THRU RUU (RE-FLASH UPGRADE UTILITY)................................................................................46
3.2 ROM IMAGE UPGRADE THRU SD CARD...............................................................................................................49
4. DIAGNOSTIC PROGRAM..................................................................................................................................................51
4.1 LIST OF DIAGNOSTIC /WINCE TEST ITEMS........................................................................................................52
5. POWER MEASUREMENT TEST ......................................................................................................................................70
5.1 MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ..........................................................................................70
5.2 BATTERY RUNDOWN TEST PROCEDURE..............................................................................................................74
6. COSMETIC INSPECTION CRITERIA...............................................................................................................................79
6.1 CLASSES DEFINITION OF INSPECTIVE AREA.........................................................................................................79
6.2 DISPLAY INSPECTION........................................................................................................................................80
6.3 MAIN UNIT INSPECTION .....................................................................................................................................81
7. GENERIC TROUBLESHOOTING .....................................................................................................................................82
8. GENERIC LABELING PLAN..............................................................................................................................................87
9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................96
9.1 SPLFOR REPAIR..............................................................................................................................................96
9.2 BOARD LEVEL 2.5 REPAIRS ............................................................................................................................102
10. RF ANTENNA SPECIFICATION.................................................................................................................................108

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HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
1. Introduction
This manual provides the technical information to support the service activities of Diamond.
This document contains highly confidential information, so any or all of this document should not be revealed to
any third party.
zChapter 1: Introduction-This Chapter is about Products features and basic Product
function. After reading this chapter, you will know what feature the product has
and basic hardware operation. Also you will know how to perform soft-rest and
hard-rest in this chapter.
zChapter 2: Device Dissembling and Assembling Procedure- After reading this chapter,
you will learn how to disassemble and assemble the product. Also, you will
know what tools to use and the torque. Please follow the instruction to
dissemble the unit to prevent from damaging the unit.
zChapter 3: ROM Re-flash Procedure- After reading this chapter, you will learn how to
perform the ROM image re-flesh by using RUU and SD-Card. Also you can
find the steps of enter the boot loader mode.
zChapter 4: DIAGNOSTIC PROGRAM- After reading this chapter, you will learn
zHow to use the diagnostic program to perform unit function test
zHow to test some functions in Windows Mobile mode (ex. WLAN,
Bluetooth, and USB etc…)
zChapter 5: Power measurement test- After reading this chapter, you will learn how to use
MB leakage test procedure and battery run-down test (Battery Capacity
Measurement).
zChapter 6: Cosmetic Inspection Criteria- After reading this chapter you will learn the
appearance quality inspection criteria, ex. Display, bezel, and housing etc…
zChapter 7: Generic Troubleshooting- After reading this chapter, you will learn how to do
generic trouble-shooting.
zChapter 8: Generic Labeling Plan- In this chapter, you will find generic labels for
reference, ex. Regulation label, and battery label etc…
zChapter 9: Generic Spare Part List and Photos- In this chapter, you will find Spar parts
reference list and photos for repairing, including unit and Board level.
zChapter 10: RF Antenna Specification- Reference Spec for RF test.

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SM-TP001-0704
HTC Corporation
1.1 Product Features
Platform
 Ult
ra slim bar type PDA phone form factor
 Mi
crosoft Windows Mobile 6.1 professional
Dimension
 10
2 mm(L) x 51 mm(W) x 11.5 mm(T)
[W/ 900mAH battery]
Processor/Chipset
 Qu
alcomm MSM 7201A, 528 MHz
Memory
 ROM: 256 MB (for programs and users’ storage)
 NA
ND: 4 GB
 RAM: 196 MB DDR RAM (include 64MB memory in
baseband)
LCD Module
 2.8" VGA dots resolution
 64K
-color TFT LCD with LED back light
 To
uch Screen
HSDPA/WCDMA/EDGE/GPRS/GSM Function
 Internal antenna
 HS
DPA/UMTS (2100/900 MHz for EU, Asia and
Softbank, 850/1900 for US, Latin America SKU3,
2100/850 for Telstra, Latin America SKU1&SKU2)
and GSM/GPRS/EDGE Tri-band
(900/1800/1900Mhz for EU, Asia, Softbank, E-Mobile,
Telstra, Latin America SKU2 and 850/1800/1900 for
US, Latin America SKU1&3)
 HS
DPA/UMTS
 85
0: 824-849 MHz, 869-894 MHz (Band V)
 900: 880-915 MHz, 925-960 MHz (Band VIII)
 19
00:1850-1910MHz, 1930-1990MHz (Band II)
 21
00:1920-1980MHz, 2110-2170MHz (Band I)
 GSM/GPRS/EDGE Tri-band
 85
0: 824-849, 869-894MHz
 90
0: 880-915, 925-960MHz
 18
00: 1710-1785, 1805-1880MHz
 19
00: 1850-1910, 1930-1990MHz
 HS
DPA / UMTS
3GPP Release 5 compliant
Up to 3.6/7.2Mbps peak rate
 HS
UPA [Option, depends on carrier engagement]
Category 5, 2Mbps
Concurrent: DL up to 3.6Mbs and UL up to 2Mbps
 Glo
bal roaming
 Auto ba
nd switching
 Hand
over and cell selection between
GSM/GPRS/EDGE and UMTS
 DTM
 SAIC (circuit switch only)
 Equ
alizer (HSDPA channels only)
 Audi
o codec: AMR-NB, AMR-WB, EFR, FR, HR
 SMS (MO, MT), concatenated SMS (640
characters)
 Sup
port MCC-MNC-UC-ID as stated in 3GPP TS
25.401 R99, section 6, for both RIL and radio
 Ge
neric services:
 Call holding/waiting/forwarding
 Call barring

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HTC Corporation
 CLI (Calling Line Identity)
 Di
splay own number
 N
etwork selection
 Cell broadcast
 Multi-party conference call
 Sp
ool icon
 Ph
ase 2+ unstructured supplementary service data
 N
etwork Lock
 CP
HS (partial support)
 EGPRS Functionality
 EGPRS class B
 Multi-slot standard class 10
 PBCCH
 Lin
k Adaptation and Incremental Redundancy
 USIM/SIM
 1.8/3V of UICC
 USIM Application at least according to 3GPP TS
31.102
 SIM Application Tool Kit release 96 complete, 98
class 3, and 99 partial
 Ove
r the Air (OTA) programming
 F
DN
 ADN
 Se
curity Pin 1 & 2 control
 EAP-SIM
Standalone GPS (Qualcomm based solution)
 Internal GPS antenna
 Sen
sitivity : better than -150dBm for outdoor
usage
 Sup
port NMEA 0183 version 3.0 or above
 Dynami
cally allocate para llel channel GPS receiver
 Acqui
sition time
 Hot start: 8 seconds, typical TTFF (open sky &
static
condition)
 Warm
start: 60 seconds, typical TTFF (open sky &
static condition)
 Cold sta
rt: 75 seconds, typical TTFF (open sky &
static condition)
 Update rate: once/1sec (default)
 GPS Accuracy
 Po
sition: < 15 meters, 95% typical
 Velo
city: 0.05 meter/sec steady state
A-GPS (Qualcomm Based solution)
 Sup
port UE-Based & UE-Assisted A-GPS
 OMA SUPL v1.0 compliance (v2.0 if available)
 SUPL-RRLP
 SUPL-RRC (optional) (TBD)
 WAP push initiated SUPL
 Standard 3GPP A-GPS compliance
 3GPP TS 44.031 (RRLP 5.12)
 3GPP TS 25.305 (GSM & UMTS)
 JS
R 179 (Location API) support
 Perfo
rmance requirement
 TTFF
(95% successful rate): < 20 seconds
 2
D Location Error (95% successful rate): < 100 m
 Sen
sitivity requirement
 GPS for one satellite: up to -142dBm
 GPS for remaining satellite: up to -147dBm
 3GPP TS 25.171 compliance (Requirement for
support of Assisted Global Positioning System)
 3GPP 34.171 (Terminal conformance
specification,
Assisted Global Positioning System)
 3GPP TS 34.108 (Common test environments for
User Equipment conformance testing)
Motion G-sensor

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HTC Corporation
 Tri-Axis Accelerometer
 Resolution: 1.22 milli-g
 Auto po
rtrait / landscape mode change when
device
orientation change
FM Radio
 Tu
ring range: 87.5Mhz ~ 108Mhz
 Frequ
ency space: 100Khz
 Au
to channel search
Digital Camera
 Main c
amera: (manufacture option)
 3 me
ga-pixel camera auto focus
 2n
d camera: (manufacture option)
 Color CMOS VGA camera
Keyboard/Button/Switch
 Po
wer button (Wake up key)
 Short Press: system on/off
 Lo
ng Press: power on/off
 HT
C navigator include
 5
-way navigator pad
 Home
 B
ack / Clear
 Sen
d / hands-free
- Lon
g press during the call: handsfree on/off
 End
 Volum
e Up/Down button
 Reset
Notification
 Notification by sound, vibration, navigator LEDs or
status shown on the display
Audio
 Built-in Microphone
 Receiver
 Lo
ud speaker for Hands-Free supported
 Full d
uplex
 Audi
o sampling rate
 Recording (uplink): 8-bits or 16-bits with 8KHz,
11KHz, 22KHz, 44KHz
 Playba
ck (downlink): 16-bits with 44KHz
 AMR-NB/AMRWB/
AAC/AAC+/eAAC+/WAV/WMA/MP3 codec
 Audi
o Path Routing
 Blueto
oth
 Receiver
 Speaker
 Head
set
Connectivity & Interface
 Blueto
oth
 Compliant with v2.0 with EDR
 Cl
ass 2 transmit power
 Sup
ported profiles:
 GA
P (generic access profile)
 SPP (s
erial port profile)
 OPP (o
bject push profile)
 GOEP (generic object exchange profile)
 Ac
tiveSync-Over-Bluetooth
 HSP (headset profile)
 HF
P (handsfree profile)
 A2
DP (Advanced Audio Distribution profile)
 AVRCP (Audio/Video Remote control Profile)
 HI
D (Human interface device profile)
 SIM Ac
cess Profile
 Servi
ce Discovery Application Profile
 BPP (basic printing profile)
 FTP (file transfer profile)
 PAN (personal area networking profile)
 DUN (Dial-up profile)
 PBAP (Phone Book Access Profile)

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HTC Corporation
 Co-exist with WiFi
 Wi
Fi [manufacture option]
 IEEE 802.11b/g compliant
 Internal WLAN antenna
 Data rate auto fallback for extended range
 ELP mode
 Se
curity 802.11i and AES
 WPA2 authentication – WEP, WPA2, PSK,
EAP-TLS, PEAP, LEAP, EAP-SIM
 Sign
aling interfaces between the terminal
device and the servers: mutually authenticated
and encrypted utilizing TLS (RFC 2246) with
RC4 encryption with SGA1 used as the
message integrity check
 QoS
 80
2.11 WME QoS
 80
2.11e
 Fa
st AP to AP handover
 HTC ExtUSB 11-pin mini-USB
 USB 2.0 Client with High / Full Speed
 Audi
o Jack
 H
2W support
 Ma
ss storage support
 1.8/3V USIM/SIM card slot
 RF c
onnector for testing
Power
 Battery
 T
wo removable and rechargeable Lithium ion
battery sku, 900 mAH
 Cha
rging time: < 3 hours
 Battery life – 900mAH
 Playing
WMV: 7 hours
Playing WMA: 10 hours
 Tal
k time: 2.95 ~ 5.2 hours for GSM
 Tal
k time: 1.3 ~ 5.2 hours for UMTS
 Vide
o Telephony time: 77~109 minutes
 Stand
by time: 219~329 hours for GSM
 Stand
by time: 195 ~ 379 hours for UMTS
 AC a
daptor
 AC in
put: 100 ~ 240V AC, 50/60 Hz
 Th
e device shall be able to detect the AC adapter
complied with China adapter standard.
 Th
e AC adapter which ship to China shall comply
with China adapter standard
 DC outp
ut: 5V and 1A
 Ambie
nt light sensor
Stylus
 Lo
ck type mechanism with plug in /out detect and
magnetic function
Lanyard Hole
 A lanyard hole allow user to attach various stylish
pendant to the phone.
Accessories
 Qui
ck Start Guide [Inbox]
 CD (User manual & Sync. software) [Inbox]
 Scree
n Protector [Inbox]
 Stylus
[Inbox]
 Travel Charger [Inbox]
 USB Sync Cable (mini-USB/USB) [Inbox]
 Battery with battery cover [Inbox]
 Wi
red Stereo Headset [Inbox]
 Po
uch [Inbox]
 3-
in-1 stylus
 3.5 mm audio adaptor cable with earphone, HS
U110
 Wi
red Remote Controller with Earphone, RC E100
 Mo
no Bluetooth Headset, BH M200
 Stere
o Bluetooth Headset, BH S100

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HTC Corporation
 Bluetooth Keyboard
 4
-in-1 multifunction audio cable
 Ca
r Charger
 Car
Holder
 13
40mAH extended battery
Compatibility Test :
Below accessories are required to do the
compatibility test
 Mo
no Bluetooth Headset, BH M100
 Y-Cabl
e 11 pin to 5pin + 6pin
 Y-Cabl
e 11 pin to 5pin + 3.5 mm Audio Jack
 Y-Cabl
e 11-pin to 5-pin + 2.5 mm Audio Jack
 Hand
sfree Carkit : Parrot CK3400LS, Parrot
MK6100,
Parrot Minikit, Audi, BMW & Mercedes incar solutions
 Blueto
oth Conference: Parrot Conference
 Blueto
oth Speaker: Parrot Boombox
Microsoft Windows Mobile 6 Professional (PPC)
Applications
 Mic
rosoft Outlook Mobile
 Ca
lendar, Contacts, Me ssaging (SMS/E-mail),
Tasks, & Voice Notes, Email Set Up Wizard
 Pus
h Mail
 Mi
crosoft Internet Explorer Mobile
 Mi
crosoft Media Player Mobile
 Mic
rosoft ActiveSync
 Mi
crosoft Windows Mobile Update
 Mi
crosoft Windows Mobile Marketplace
 Internet Sharing
 Pictu
re & Video
 Ga
mes
 File Explorer
 Device Management
 Se
curity Enhancement
 Stora
ge Card Encryption, Device Lock
 Mic
rosoft Office Mobile
 Word, Excel & PowerPoint Mobile
 Mi
crosoft Windows Live!
 Wi
ndows Live Messenger
 Wi
ndows Live Mail (Push Mail)
 Wi
ndows Live Contacts
 Wi
ndows Live Search
 Wi
ndows Live Spaces
 Wi
ndows Smart Dialing
 Mi
crosoft Remote Desktop Mobile [optional]
Value Added Applications
 Camer
a / Camcorder
 Came
ra Mode
 En
coding format: JPEG
 Resolution: 2048x1536 (if camera is 3M),
UXGA 1600x1200, SXGA 1280x960, VGA
640x480, QVGA 320x240, QQVGA 160x120
 Ni
ght Mode
 Di
gital Zooming: up to 8x
 Time a
nd Date Stamp
 Cam
corder Mode
 15 fp
s encoding for QVGA resolution
 En
coding format
 H.2
63 + AMR-NB
 MPEG4 + AMR-NB
 Ri
ngtone
 MIDI
 40 p
olyphonic & Standard MIDI format 0 and 1
(SMF) / SP MIDI
 MP3, AAC, AAC+, WMA, WAV and AMR-NB
 Di
rectShow Filters for WMP - Audio
 Audi
o Playback format: AAC, AAC+, eAAC+, MP3,
WMA, WAV, AMR, AMR-NB/WB, M4A, AWB, SPMidi

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HTC Corporation
 DirectShow Filters for WMP - Video
Video Playback format: H.263, MPEG4, WMV,
Motion JPEG (AVI), H. 264
 Min. 30 fps decoding for H.263 & MPEG4 & H.
264@ QVGA resolution
 Vide
o scale up to VGA
 Combi
ned Bit Rate: 64Kbps (playback)
 Pictu
re Enhancement for Pictures & Videos
 G
raphics: JPEG, GIF87a, GIF89a, PNG, WBMP
 Vide
o Thumbnail Preview: H.263, MPEG4, and
Motion JPEG (AVI)
 3G
-324M Video Telephony
 Pho
ne Canvas
 Symbol Table SIP for PPC
 HTC
Album
 EZ SIP
 ZIP
 MMS Cli
ent
 Partial
compliant to MMS 1.2 & MMS 1.3 (When
available)
 Java virtual machine (J2ME, CLDC 1.1, MIDP 2.0)
 JS
R 185 JTWI
 JS
R 75 PIM access
 JS
R 120 Wireless Messaging API
 JS
R 135 Mobile Media API
 Docume
nt Viewer - PDF
 OMA DRM Engine: For all types of files (Pictures,
audio, application etc.), and also all types of delivery
method (MMS, email etc.)
 OMA 1.0 / 2.0 when available
 Multi-DRM support : MSFT & OMA DRM
 SIM Manager
 Comm. Manager
 STK
 Audi
o Manager
 Voi
ce Dial & Command
 Voi
ce Recorder (AMR only)
 Ta
sk Manager
 Ba
ckup Tool
 To
uchFLO Scrolling
 Audi
o Booster
 Bluetooth FTP Profile/Explorer
 Bluetooth BPP
 Bluetooth SAP
 Netwo
rk Plug-in for file explore
 FM Radio application
 YouT
ub client
 Strea
ming Video Player
 Op
era Browser
 La
rge start menu
 Lo
ng press end key
 Startup animation engine
 Manila
 HTC
Gizmo
 Album
 Mu
sic
 RSS Hub
 Voi
ce speed dial
 Fla
sh lite 2.1 player
 Fla
sh lite 2.1 plug-in
Carrier Specific Applications
 Abaxia
Home Screen (Orange)
 Mo
bile TV (Vodafone)
 Po
cket Video Player (Orange)
 Worl
dCard Mobile
 Netwo
rk Address Book (SynML)(O2DE)
 Visto Small Icon(Stub client) (Vodafone)
 Voi
ce commander (HTC Asia)

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HTC Corporation
 Talking dictionary(HTC Asia)
 Antiviru
s (Vodafone)
 RIM Bla
ckberry Push E-mail Client (Vodafone)
 WAP Pu
sh OTA (Vodafone)
 GPS Navigation SW – Copilot
 GPS Navigation SW – TomTom
 GPS Navigation SW – Telmap(Vodafone)
 GPS Navigation SW – Mappy(Vodafone)
 GPS Navigation SW – Webrasca(Vodafone)
Regulatory
 G
CF certification [Operator dependent]
 R&TTE: EMC / EMI, Safety SAR [European Union]
 Wi
Fi Certification [manufacture option]
 BQB (Bluetooth Qualification Body) certification
 Wi
ndows Mobile Logo (NTSL)
 USB certification
 CB
certificate / report [International]
 UAELAB [UAE]
 ICASA [T.B.D.] [South Africa]

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HTC Corporation
1.2 Product overview

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HTC Corporation

6/30/2008 2:31:32 PM
Doc. No. DOC-00040624
REV.
Issued Date 2008/4/14
. Revised Date 2008/6/23 A05
Doc. Title Diamond Service Manual Page 16 of 109
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation

6/30/2008 2:31:32 PM
Doc. No. DOC-00040624
REV.
Issued Date 2008/4/14
. Revised Date 2008/6/23 A05
Doc. Title Diamond Service Manual Page 17 of 109
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation

6/30/2008 2:31:32 PM
Doc. No. DOC-00040624
REV.
Issued Date 2008/4/14
. Revised Date 2008/6/23 A05
Doc. Title Diamond Service Manual Page 18 of 109
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
2. Device Disassembling and Assembling Procedure
2.1 Tools List
level No. Item Vendor P/N
1 Mini USB DATA interface Cable
2 Earphone Headset
3 AC Adapter
4 WLAN AP
5 Mini Memory Card with Diag. test
program (need be encoded by
HTC)
HTC design
6 mini SD memory card for ROM
code re-flash ( must be encoded by
HTC)
HTC design
7 Y cable for ROM code re-flash and
diagnostic test program HTC special tools RTT-00004
8 USB SD card reader (ZENITRON WFGMRSD-TP) RTT-00005
9 Diagnostic card for Diamond DCT-00001
9 Unit current consumption test
fixture HTC design
10 Power supply
11 Current Meter
L 1
12 Mobile tester
13 Special Made Plastic Stick HTC special tools
14 Hand tools
15 Navi Board to M/B assembly fixture HTC design RTT-00001
16 LCD FPC to M/B assembly fixture HTC design RTT-00003
17 Mylar for Navi keycap gap
control(30x5xT0.15) RTT-00011
18 Mylar for Navi keycap gap
control(30x10xT0.15) RTT-00012
L 2
19 Label printer
18 Lead-free Soldering station
L 2.5 19 Air heater

6/30/2008 2:31:32 PM
Doc. No. DOC-00040624
REV.
Issued Date 2008/4/14
. Revised Date 2008/6/23 A05
Doc. Title Diamond Service Manual Page 19 of 109
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
2.2 Disassembling procedure
TOOLS NEEDED FOR ASSEMBLING
AND DISASSEMBLING PROCESS.
1. LENS CLEANING CLOTH.
2. PHILIPS SCREW DRIVER 000X40.
3. FLAT PLASTIC STICK.
4. PLASTIC TWEEZERS.
5. BOARD TO BOARD CONNECTOR
ASSEMBLY FXTURE
HOLD THE THUMBS ON THE TOP LEFT
AND BOTTOM RIGHT OF THE BATTERY
COVER AND SLIDE IT UPWARDS AND
REMOVE THE BATTERY COVER
SLIDE DOWN THE STYLUS

6/30/2008 2:31:32 PM
Doc. No. DOC-00040624
REV.
Issued Date 2008/4/14
. Revised Date 2008/6/23 A05
Doc. Title Diamond Service Manual Page 20 of 109
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
REMOVE THE BATTERY
UNFASTEN THE 3SCREWS AT THE
LOCATION INDICATED AND REMOVE
THE ANTENNA COVER CAREFULLY
UNFASTEN THE 3SCREWS AT THE
LOCATION INDICATED AND REMOVE
THE SIM COVER CAREFULLY