HTC Love User manual

Doc. No. DOC-000 REV.
Issued Date 2007/02/01
.
Revised Date
A02
Doc. Title Love Service Manual
Page 1 of 66
HTC CONFIDENTIAL
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達國際電子股份有限公司達國際電子股份有限公司
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High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
Love
Service Manual
U HTC Proprietary
Confidential Treatment Requested
Rev. A02
Feb.,1,2007
HTC Corp.
Engineering Mobility

Doc. No. DOC-000 REV.
Issued Date 2007/02/01
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Doc. Title Love Service Manual
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Revision Control Table
Rev Date Contents Dept Revised App Dept
Stage
AX01 2006/11/16
Fist Draft PSE Edwin Chen PVT
A01 2006/11/30
Add voltage and
current setting for P.49 PSE Edwin Chen MV
A02 2007/02/01
Update ch.8 PSE Edwin Chen

Doc. No. DOC-000 REV.
Issued Date 2007/02/01
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Revised Date
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Doc. Title Love Service Manual
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Table of Contents
1 Introduction
2 Product Configuration
3 Labeling Plan
4 Unit Refurbishment Inspection Criteria
5 Product Overview
6 Unit Assembly/Disassembly Procedure
7 Function Test Procedure
8 OS upgrade procedure
9 Board Level 2.5 Inspection
10 Generic Troubleshooting
11 Photo for 80H & 99H Spare Part
12 RF Antenna Specification

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1. Introduction
 This manual provides the technical information to support the service activities of Love
 This document contains highly confidential information, so any or all of this document should not be
revealed to any third party.
2. Product Features
Platform
- Slim Music PDA Phone.
- Microsoft Windows Mobile 5 Pocket PC Phone Edition.
Processor/Chipset
- TI OMAP 850, 200 MHz.
Memory
- ROM: 128MB.
- RAM: 64MB.
LCD Module
- 2.8" 240 x 320 color TFT LCD.
- LED backlight.
- Sensitive Touch Screen.
GSM/ EDGE Functional
- Internal antenna.
- GSM Quad-band: 850/900/1800/1900 MHz.
- E-GPRS: class B, Multi-slot standard class 10.
FM Radio
- Tuning range: 87.5 MHz ~ 108.5 MHz.
Wireless LAN
- WI-FI 802.11b/g.
Device-to-Device Connectivity
- Bluetooth 2.0.
Digital Camera
- 2 mega-pixel CMOS image sensor.
Power
- Battery.

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- Removable and chargeable battery, 1,250mAh.
- AC adaptor.
- AC input: 100 ~ 240V AC, 50/60 Hz.
Keyboard/Button/Switch
- Power Button.
- Volume up & down Button.
- Voice dialer /Voice recorder Button.
- Camera captures Button.
- 2 Soft-key Buttons.
- Send/Hands-free Button.
- End Button.
- Start Button.
- OK Button.
- Track wheel.
- Reset Switch.
Notification
- One bi-color LED for GSM network status, notification, and charging status.
- One Bi-color LEDs (Blue & Green) and One Orange-colored LED on in the second lens for WI-FI
(Green), Bluetooth (Blue), and GPS (Amble) status.
- Notification by LED, sound, message, and vibration.
Audio
- Microphone.
- Receiver.
- Loud speaker for Hands-free and GPS voice instruction support.
Interface
- 3V SIM Card slot.
- Micro-SD Card slot.
- HTC Ext-USB (11-pin, mini-USB & audio jack in one).
- External Antenna Connector.
- External GPS Antenna Connector.
Stylus
- Lock type mechanism.

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Hanger
Accessories
- Standard.
- AC adapter.
- USB Sync. Cable.
- Stereo wired headset with microphone and FM radio antenna support.
- Stylus.
- User manual, quick start guide & software CD.
- Option.
- Pouch.
- Mono Bluetooth headset.
- Stereo Bluetooth headset.
- Car charger.
Microsoft Windows Mobile 5.0 Pocket-PC Phone Applications
- Pocket Outlook.
- Calendar, Contacts, Messaging, Tasks, & Voice Notes.
- Direct-Push Mail.
- Internet Explorer Mobile.
- Office Mobile.
- Word, Excel, & PowerPoint Mobile.
- Windows Media Player 10 Mobile.
- Pictures & Videos.
- ActiveSync Client.
- Pocket MSN.
- Device Management.
- OTA Provisioning.
- Terminal Service Client.
- Calculator.
- Games.
Value Added Applications
- Camera captures utility.
- Camcorder utility.
- H.263, MPEG4.
- Audio Codec.

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- MP3/ WMA/ AMR/ AAC/ AAC+ (optional).
- Video Codec.
- MPEG4 / H.263 / Motion JPG.
- MMS Client.
- PDF Viewer.
- ZIP.
- SIM Manager.
- Comm. Manager.
- Voice Dial.
- Smart Dialing.
- OMA DRM v1.0.
- STK 99.
- Backup Tool.
- FM Radio Application.
- Audio Manager

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3. Labeling Plan
3.1 Labels for device
3.1.1 Agency label-ARTE300
HTC P/N: 77H00432-00M
Size: 50.5 X 17.0 mm
HTC P/N Countries supported

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3.1.2 Agency label-ARTE400
HTC P/N: 77H00432-01M
Size: 50.5 X 17.0 mm
HTC P/N Countries supported

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3.2 main label locations Explanation
Tamper evident label
HTC PN: 77H00185-00M
Water sensitive label
HTC PN: 77H00203-00M
Size: 2.5X4mm

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3.3 Battery label
3.3.1 Battery label-Celxpert (WWE, CHT, Product of Taiwan)
HTC P/N: 35H00062-04M
3.3.2 Battery label-Celxpert (WWE, CHT, product of China)
HTC P/N: 35H00062-06M
3.3.3 Battery label-Celxpert (CHS, product of China)
HTC P/N: 35H00062-07M

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3.4 Battery label-Sanyo
HTC P/N: 35H00064-03M

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3.5 Battery label-Samsung
HTC P/N: 35H00075-01M

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4. Inspection Criteria
Definition of classes
Class A area => the front side of main unit involves all buttons, Wheel, Jog ball, and LED lens except
LCD.
Class C area => 4 sides and back views of main unit include side key *3, volume key, Camera and
stylus.
Class D area => Socket of battery, inner side of battery cover, Micro SD/SIM Connector and battery
connector.
Area A Area C Area D
Description
General inspective regulations and according SPEC refer to IS-3047 Generic Cosmetic Inspection
Criteria.
In the event of any inconsistencies between this document of IS-3455 and the Relationship
agreement, the parties agree that this document of IS-3455 shall prevail.
Display inspection

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Inspection Defects Accept Level Level
Single Red+ Green+ Blue 3, S > 5mm. Minor
2 adjacent 0 Minor
Bright Dots 3 or more adjacent 0 Minor
Single Total Number 2, S > 5mm. Minor
Dark Dots 2 adjacent 0 Minor
Dark or Bright lines 0 Minor
All Allowable Dots Defects Total Number 3, S > 5mm. Minor
Electrical
Characteristic
Defects
Shift and tilt of screen viewed area The black edge around display area
must be
detected by front view. Minor
Scratch 0.03 < W 0.1 (mm)
L 5 (mm), N 2 (mm) Minor
Lint (linear foreign objects) 0.03 < W 0.1 (mm)
0.3 < L 3.0 (mm)
N 5 Minor
Spots 0.1 < D 0.3 (mm), N 4 Minor
Fish eye on film 0.1 < D 0.4 (mm), N 4 Minor
Breakage on film surface Not acceptable Minor
Foreign Scratch,
Objects or Lint
on power off
status
Total acceptable defect quantity 10 Minor
Main unit inspection
Gap & Step inspections
Gap spec. as following
0~0.4mm
0~0.4mm
0~0.3mm
0.4~0.7m
0~0.4mm

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Step
Description
Accept Criteria
1. Step between mating parts. Step < 0.3 mm
2. Others, refer to production release spec Others, refer to production release spec
Cosmetic inspection
Broken, come off andcurved edges are unacceptable. The serious folded mark is not allowed as photo
attached, but allows two minor folded marks.
The inspective point of D area.
• Any marks generated by scratching, grinding or colliding are acceptable except base
material exposed.
• Not allow battery connector pin and SIM/Micro SD Conn. Deform. The hook of battery cover
also can’t allow broken and deform
Others

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Scratch
Description Accept Criteria
Class A Exposure of substrate do not accept
Scratch : L4mm ,W0.2mm ,N2, S10mm MI
Class B Exposure of substrate do not accept
Scratch : L4mm ,W0.25mm ,N3, S10mm MI
Class C Label area don’t care Exposure of substrate do not accept
Scratch : L10mm ,W0.4mm ,N5, S5mm MI
Contamination dot/Granule dot/Cave granule
Description Accept Criteria
Class A D0.5mm ,N2,S 15 mm (Ignored if D D0.15mm) MI
Class B Total: D<0.6mm ,N4,S 15 mm (Ignored if D D0.25mm) MI
Class C D<0.9mm ,N4,S 10 mm MI
Burr
Description Accept Criteria
Burr. Don’t accept hand scrape MI
Imprint mark
Description Accept Criteria
Class A 0.25diameter0.65mm ,N3 MI
Class B 0.65mm<Diameter1.00mm,N3 MI
Bright mark
Description Accept Criteria
Class A L2.5mm,W0.25mm,N3 MI
Class B L3.0mm,W0.25mm,N4 MI
Class C L3.0mm,W0.3mm,N5 MI
Lint
Description Accept Criteria
Class A L3mm , W0.2mm ,N2, S 5 mm MI
Class B L5mm , W0.3mm ,N3, S 5 mm MI
Class C L10mm , W0.3 mm ,N3 MI

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5. Product Overview
 Device
# Item Function
1 Voice command button Press to start Voice Speed Dial; press and hold to record a voice note.
2 Volume Slider • Slider up or down to adjust the speaker volume.
• During a call, slider up or down to adjust the earpiece volume.
3 RESET button With the stylus, press RESET button to soft-reset your device.
4 Notification LED 1
The LED shows the following:
• Ablinking Blue light for Bluetooth system notification of powered-up and
ready to transmit radio frequency signal.
• A blinking Green light for Wi-Fi status.
• When both Bluetooth and Wi-Fi are enabled, their lights blink
alternately.
• Amber light for GPS status.
5 Notification LED 2 The bi-color LED shows Green and Amber lights for GSM/GPRS/EDGE
standby, message and network status as well as for notification and battery
charging status.
# Item Function

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6 Touch Screen Tap the screen with the stylus to write, draw, or make a selection.
7 Left and Right soft keys Press to execute the command in the label above the button.
8 MEDIA HUB button Press to open Media Hub.
9 TALK button Press to answer an incoming call or dial a number.
10 START button Press to open the Start menu.
11 Track Wheel • Turn clockwise or counterclockwise to move through items on the
screen or in the menu.
• When using the Camera or GPS software, using it for zooming.
12 Trackball
• Roll up, down, left, or right to move through menus and program
instructions; carry out the selection by pressing the Trackball.
• When using the Camera, use it as the shutter release.
• When using the GPS software, use it to move around a GPS map.
13 OK button Press to confirm your data entries, or to exit the program in use.
14 END button Press to end a call or to return to the Today screen.
15 COMM MANAGER button Press to launch Comm Manager.
16 Strap Holder It lets you to attach a strap for carrying your device.
17 Microphone Speak into the microphone when receiving or making a phone call or voice
recording.
18 Sync connector/
Earphone jack
• Use this connector to synchronize data by connecting the provided USB
sync cable or to recharge the battery via the provided AC adapter.
• You can also connect the provided USB stereo handset for hands-free
conversation or for listening FM radio and audio media. FM radio uses
the stereo handset as an antenna.
19 POWER button
• Press to turn off the display temporarily. This switches your device to
sleep mode. You can still receive call and message when your device is
in Sleep mode.
• Press and hold (for about 5seconds) to turn off thepower completely. All
functions including the phone will be unavailable to use.
20 CAMERA button Press to launch the Camera; press again to take a photo or video clip,
depending on the specified capture mode.
21 Stylus Use the stylus to write, draw, or select items on the touch screen.
22 Car Antenna Connector Connect your device to the car antenna while in a car to have better
reception quality.
23 Speaker Listen to media from here.
24 Camera Use the camera to take still photos and record video clips.
25 Self-Portrait Mirror Turn the back side of your device to face your self so that your image reflects
on the mirror when taking self-portrait shots.
26 Battery Cover Slider out to access the battery compartment.

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 Accessories
# Item Function
1 AC adapter Converts AC to DC for recharging the battery.
2 USB Sync cable Connects your device to a PC and synchronize data.
3 Stereo handset
• Provide a volume control slider and a Send/End button. Press a
Send/End button to pick up a call or put a call on hold; press and hold
the button to end the call.
• Make sure you connect this handset when using the FM radio since its
uses the handset as an antenna.
4 Car adapter Use it to charge the battery on your device while you are in traveling in a car.
Plug it to the sync connector of your device and to the car’s cigarette lighter
socket.
5 Car holder
Use it to mount your device in a car. Press the suction pedestal on the car’s
windshield, and push the lever to securely attach the holder. The sit your
device in the holder, and press both sides of the holder inward to secure the
grip.