HTC Desire 20 pro User manual

User guide
HTC Desire 20 pro

Contents
Unboxing and setup
HTC Desire 20 pro overview 8
Inserting the nano SIM and microSD cards 10
Charging the battery 12
Switching the power on or off 12
Setting up your phone for the first time 13
Adding accounts 14
Ways to unlock HTC Desire 20 pro 14
Changing your nano SIM card settings 15
Your first week with your new phone
Changing the way you navigate HTC Desire 20 pro 16
Capturing your phone's screen 16
Turning Sleep mode on or off 17
Touch gestures 17
Home screen 20
Lock screen 20
Using Quick Settings 21
Adjusting the volume and sound settings 22
Restarting HTC Desire 20 pro (Soft reset) 22
Accessing your settings 23
Notifications 25
Selecting, copying, and pasting text 27
Entering text 28
Security
Setting a screen lock 30
Setting up Smart Lock 30
Turning the lock screen off 31
Fingerprint scanner 31
Assigning a PIN to a nano SIM card 32
Updates
Checking for security updates 34
Installing app updates from Google Play Store 34
Checking your system software version 35
Checking for system software updates 35
Home screen layout
Changing your wallpaper 36
Adding apps to the Home screen 36
Adding Home screen widgets 37
Organizing apps into folders 38
2 Contents

Adding or removing a Home screen panel 38
Taking photos and videos
Quad cameras 39
Getting started with the Camera app 39
Focusing and zooming 42
Taking a photo 43
Taking burst shots 43
Taking portraits or selfies 44
Recording video 45
Taking an ultra-wide photo 46
Taking a close-up photo 46
Taking a panoramic photo 46
Scanning a QR code 47
Phone calls
What you can do with the Phone app 48
Making a call 49
Returning a missed call 49
Answering or rejecting a call 50
What can I do during a call? 50
Setting up a conference call 51
Call history 52
Blocking a phone number 52
SMS and MMS
About the Messages app 54
Sending a text message (SMS) 54
Sending a multimedia message (MMS) 55
Sending a group message (SMS) 56
Replying to a message 56
Forwarding a message 56
Blocking messages from unwanted contacts 57
Deleting messages and conversations 57
Contacts
Your contact list 58
Adding a new contact 59
Editing contact information 59
Grouping contacts into labels 59
Battery
Tips for extending battery life 61
Using Battery Saver mode 63
Displaying the battery percentage 63
Checking battery usage 63
Battery optimization for apps 64
Enabling background restriction in apps 64
3 Contents

Storage
Types of storage 66
Freeing up storage space 66
Copying or moving files between the built-in storage and storage card 67
Copying files between HTC Desire 20 pro and your computer 68
Unmounting the storage card 68
Transfer
Ways of getting content from your previous phone 69
Transferring content from an Android phone 69
Transferring photos, videos, and music between your phone and computer 70
Backup and reset
Backing up HTC Desire 20 pro 71
Backing up photos and videos 71
Resetting network settings 72
Resetting HTC Desire 20 pro (Hard reset) 72
Installing and removing apps
Getting apps from Google Play Store 73
Downloading apps from the web 74
Uninstalling an app 74
Working with apps
App shortcuts 75
Switching between recently opened apps 76
Working with two apps at the same time 76
Using picture-in-picture 77
Controlling app permissions 77
Choosing which apps have access to your location 78
Setting default apps 78
Setting up app links 78
Disabling an app 79
Using apps
Using the Clock 80
Checking Weather 82
What you can do on Google Photos 83
FM Radio 84
Sound Recorder 85
Internet connections
Turning the data connection on or off 86
Managing your data usage 86
Wi-Fi connection 88
Connecting to VPN 89
Installing a digital certificate 90
Using HTC Desire 20 pro as a Wi-Fi hotspot 90
4 Contents

Sharing your Internet connection over USB 91
Wireless sharing
Turning Bluetooth on or off 92
Connecting a Bluetooth headset 92
Unpairing from a Bluetooth device 93
Receiving files using Bluetooth 93
Using NFC 94
Common settings
Changing your ringtone 96
Changing your notification sound 96
Turning the location setting on or off 96
Airplane mode 97
Setting when to turn off the screen 97
Screen brightness 97
Dark theme 98
Night Light 98
Changing the default font size 98
Adjusting the display size 98
Touch sounds and vibration 99
Changing the display language 99
Do not disturb mode 100
Trademarks and copyrights
Index
5 Contents

About this guide
We use the following symbols to indicate useful and important information:
This is a note. It provides detailed information for setup, common questions, and what to do in
specific situations.
This is a tip. It will give you an alternative way to do a particular step or procedure that you may
find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This is a warning. Take note to avoid potential problems or prevent damage to your hardware.
Information contained in this guide may have changed. For the most up-to-date information,
including the latest version of this guide, go to HTC Support.
6 About this guide

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.
7 Important note on recoverable data

Unboxing and setup
HTC Desire 20 pro overview
After taking HTC Desire 20 pro out of the box, familiarize yourself first with the location of the card
tray, controls, and sensors.
1. VOLUME control
2. POWER button
3. Speaker
4. USB Type-C®connector
5. Microphones
6. 3.5mm headset jack
7. nano SIM and storage card tray
8. Front camera
9. Proximity and light sensor
You need a 4G/LTE™plan to use your operator's 4G/LTE network for voice calls and data services.
Check with your operator for details.
§If you want to use a case or screen protector, don’t cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC Desire 20 pro.
§Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.
§Avoid connecting third-party headsets or accessories with metallic charms that dangle near the
headset jack. Using these may affect signal reception.
§Don’t disassemble any part of the phone. Don’t try to open the phone or remove the battery by
force. This may damage the phone or its electronics and will invalidate the warranty.
8 Unboxing and setup

Back panel
1. Dual LED flash
2. Quad cameras
3. Fingerprint scanner
9 Unboxing and setup

Inserting the nano SIM and microSD cards
§Use a standard nano SIM only. Don't cut a larger SIM card to fit. It's thicker than a standard
nano SIM card and may get stuck in the slot.
§The microSD™card is optional and sold separately.
§If you're using your old microSD card, make sure you have backups of your content on a
computer or cloud storage before inserting the card. You may be prompted to format the card.
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole.
When inserting the eject tool into the tray eject hole to remove the card tray, do not obstruct
the tray to avoid damaging the eject mechanism inside the slot.
3. Push the tip into the hole until the tray ejects, and then pull the tray out.
10 Unboxing and setup