HTC HTC Snap User manual

User Guide
HTC Snap™
www.sprint.com
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Other marks are the property of their respective owners.

Consejo Para encontrar esta guía para usuarios en
español, por favor visita a www.sprint.com y
haz clic en Support > Phones & Devices.
To find this user guide in Spanish, please visit
www.sprint.com and click Support > Phones &
Devices.

Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Section 2: Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2A. Device Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Turning Your Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
The Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the Getting Started Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
The Phone Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Checking Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Turning the Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2B. HTC Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using HTC Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Missed Call /Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Weather . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Tip Looking for something? If you don’t see it in the headings listed here, try the Index on page 167.

Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
2C. Contacts, Calendar, and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Comm Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Adobe Reader LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Microsoft Office Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Automatic Speech Recognition (ASR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
2D. Camera and Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Taking Photos and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Viewing Photos and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using Audio Booster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using MP3 Trimmer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
2E. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Printing Files via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
2F. microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using a microSD Card on Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Managing the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using Your Device as a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
2G. Managing Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Copying and Managing Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Changing Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using Task Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Protecting Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Managing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Adding and Removing Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Resetting Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Windows Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
2H. Synchronizing With Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
About Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Ways to Synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Setting Up ActiveSync on Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Setting Up Windows Mobile Device Center on Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Synchronizing With Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Synchronizing via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Synchronizing Music and Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Section 3: Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
3A. Sprint Service: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Text Messaging (SMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Video and Picture Messaging (MMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
3B. Web and Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Getting Started With Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Navigating the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using Windows Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Google Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Sprint Software Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using RSS Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using Remote Desktop Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Accessing Sprint Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Using Inner Circle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Email Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Working With Company Email and Meeting Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
3C. Entertainment: TV and Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
NASCAR Sprint Cup Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
NFL Mobile Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Music: Sprint Music Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Streaming Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Guidelines and Preparation for Using GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Downloading Satellite Data via QuickGPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Using Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Windows Live Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Section 4: Safety, Regulatory, and Warranty Information . . . . . . . . . . . . . . . 147
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Additional Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

4B. Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Regulatory Agency Identifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Federal Communication Commission Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . 157
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices . . . . . . . . . . . . . . . . . 158
SAR Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Body-worn Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Telecommunications & Internet Association (TIA) Safety Information . . . . . . . . . . . . . . . . . . . . 160
WEEE Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
RoHS Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
4C. Warranty and Other Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Privacy Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Weather Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Warranty Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Limitation of Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Copyright and Trademark Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

i
Introduction
This User Guide introduces you to Sprint®service and all the features of your new phone. It’s divided into four
sections:
⽧Section 1: Getting Started
⽧Section 2: Your Phone
⽧Section 3: Sprint Service
⽧Section 4: Safety Information and Other Notices
Throughout this guide, you’ll find tips that highlight special shortcuts and timely reminders to help you make
the most of your new phone and service. The Table of Contents and Index will also help you quickly locate
specific information.
You’ll get the most out of your phone if you read each section. However, if you’d like to get right to a specific
feature, simply locate that section in the Table of Contents and go directly to that page. Follow the
instructions in that section, and you’ll be ready to use your phone in no time.
User Guide
Note
Because of updates in the phone’s software, this user guide may not be the most current version for
your phone. Visit www.sprint.com and log on to My Sprint Wireless to access the most recent version of
the user guide.
WARNING Please refer to “Important Safety Information” on page 148 to learn about information that will help you
safely use your phone. Failure to read and follow the Important Health and Safety Information in this user
guide may result in serious bodily injury, death, or property damage.

Section 1
Getting Started

2 1A. Setting Up Service
Section 1A
Setting Up Service
⽧Setting Up Your Phone (page 2)
⽧Activating Your Phone (page 4)
⽧Setting Up Your Voicemail (page 5)
⽧Sprint Account Passwords (page 5)
⽧Getting Help (page 6)
Setting up and activating your new phone is quick and easy. This section walks you through the necessary steps to
set up your phone, activate your phone, set up your voicemail, establish passwords, and contact Sprint for
assistance with your Sprint service.
Setting Up Your Phone
When you take your phone out of the box, install the battery, turn on the power, and allow the phone to install
customization settings to prepare your phone for use.
Installing the Battery
1. Remove the back cover.
䡲Hold the phone with both hands and the front panel facing down.
䡲Push the back cover up with your thumb until it disengages from the phone and then slide it up to
remove.
Note You can use a microSD™ card with your phone. (See “Using a microSD Card on Your Phone” on page 62.)

1A. Setting Up Service 3
Setting Up Service
2. Insert the battery.
䡲Align the battery’s exposed copper contacts with the battery connectors inside the battery
compartment.
䡲Insert the contacts side of the battery first and then gently push the battery into place.
3. Replace the back cover.
Turning the Phone On for the First Time
1. Press and hold the End/Power key for a few seconds.
2. When you turn on your phone for the first time, the phone installs customization settings, and then
restarts.
䡲If your phone is already activated, it will search for Sprint service and then enter standby mode.
䡲If your phone is not yet activated, see “Activating Your Phone” on page 4 for more information.
Note Your phone’s battery should have enough charge for your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge your battery as soon as possible. See “Charging the Battery”
on page 16 for details.
Battery
connectors
End/Power key

4 1A. Setting Up Service
Activating Your Phone
䢇If you purchased your phone at a Sprint Store, your phone should be activated and ready to use.
䢇If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation, make a phone call.
䢇If you received your phone in the mail and you are activating a new phone for an existing number on your account, you
will need to go online to activate the number on your new phone. From your computer’s Web browser, go
to www.sprint.com/activate and complete the onscreen instructions to activate your phone.
When you have finished, make a phone call to confirm your activation. If your phone is still not activated or
you do not have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.
Making Your First Call
1. Press the Talk key to display the Phone screen.
2. Press the keys on the Phone keypad to enter the phone number.
3. Press the Talk key again to place the call.
For more information about using your phone to make and receive phone calls, see “Making a Call” on
page 24 and “Answering a Call” on page 25.
Tip Do not press the End/Power key while your phone is being activated. Pressing the End/Power key cancels the
activation process.
Note If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727 from any
other phone.
Talk Key
Phone
Keypad

1A. Setting Up Service 5
Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in
use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your
phone is activated.
To set up your voicemail:
1. Press the Talk key to display the Phone screen.
2. Press and hold on the Phone keypad.
3. Follow the system prompts to:
䡲Create your passcode.
䡲Record your greeting.
䡲Record your name announcement.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail
account, and your data services account. To ensure that no one else has access to your information, you will
need to create passwords to protect your privacy.
Account Password
If you are the account owner, you will create an account user name and password when you sign on to
www.sprint.com. (Click Need to register for access? to get started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can get a sub-account password at www.sprint.com.
Voicemail Password
You will create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up
Your Voicemail“ for more information on your voicemail password.
Data Services Password
With your phone, you may elect to set up an optional data services password to control data (Web) access
and authorize Premium Service purchases.
For more information or to change your passwords, sign on to www.sprint.com.
Note Voicemail Passcode
Sprint strongly recommends that you create a passcode when setting up your voicemail to protect against
unauthorized access. Without a passcode, anyone who has access to your device is able to access your
voicemail messages.

6 1A. Setting Up Service
Getting Help
Managing Your Account
Online: www.sprint.com
You can go online to:
䢇Access your account information.
䢇Check your minutes used (depending on your Sprint service plan).
䢇View and pay your bill.
䢇Enroll in Sprint online billing and automatic payment.
䢇Purchase accessories.
䢇Shop for the latest Sprint devices.
䢇View available Sprint service plans and options.
䢇Learn more about data services and other great products like Sprint Picture Mail, games, ringers, screen
savers, and more.
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇From the Phone screen, press and then press the Talk key.
䢇Sign on to your account at www.sprint.com.
䢇Call us toll-free at 1-888-211-4727 (Consumer customers) or 1-888-788-4727 (Business customers).
䢇Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.
Automated Billing Information
For your convenience, your phone gives you access to billing information on your Sprint account. This
information includes balance due, payment received, invoicing cycle, and the number of minutes used since
your last invoicing cycle.
To access automated billing information:
䊳From the Phone screen, press and then press the Talk key.
Sprint 411
You have access to a variety of services and information through Sprint 411, including residential, business,
and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant,
shopping, and major local event information. There is a per-call charge and you will be billed for airtime.
To call Sprint 411:
䊳From the Phone screen, press and then press the Talk key.
Note This service may not be available in all Affiliate areas.

1A. Setting Up Service 7
Setting Up Service
Sprint Operator Services
Sprint Operator Services provides assistance when placing collect calls or when placing calls billed to a
local telephone calling card or third party.
To access Sprint Operator Services:
䊳From the Phone screen, press and then press the Talk key.
For more information or to see the latest in products and services, visit us online at www.sprint.com.

Section 2
Your Device

10 2A. Device Basics
Section 2A
Device Basics
⽧Your Device (page 11)
⽧Accessories (page 14)
⽧Features of Your Phone (page 14)
⽧Turning Your Device On and Off (page 15)
⽧Using Your Phone’s Battery and Charger (page 15)
⽧The Home Screen (page 17)
⽧Using the Getting Started Application (page 20)
⽧Entering Text (page 21)
⽧The Phone Screen (page 23)
⽧Displaying Your Phone Number (page 24)
⽧Making a Call (page 24)
⽧Answering a Call (page 25)
⽧Ending a Call (page 27)
⽧Checking Missed Calls (page 27)
⽧Call History (page 27)
⽧Speed Dial (page 28)
⽧Turning the Phone On and Off (page 29)
Tip Device Software Upgrades – Updates to your device’s software may become available from time to time. Sprint
will automatically upload critical updates to your device. You can also use the menu to check for and download
updates. Press Start (left softkey) > All Programs (left softkey) > Settings > Device Management > Firmware
Update to search for and download available updates.

2A. Device Basics 11
Device Basics
Your Device
Front Panel
1. Earpiece. Hear the caller and automated prompts.
2. Left Softkey. Press to perform the command above the selection
3. Talk Key
䡲Press to answer an incoming call or display the Phone screen to place a call.
䡲During a call, press and hold to toggle the speakerphone on and off. (See “In-Call Options” on page 26
for details.)
䡲Press and hold to use Automatic Speech Recognition (ASR). (See “Automatic Speech Recognition
(ASR)” on page 42 for details.)
4. Home Key. Press to return to the Home screen. (See “The Home Screen” on page 17 for details.)
5. Keypad. Use the keypad to dial phone numbers.
6. FN Key. Press once to let you type symbols (characters in blue) and enter numbers in text fields. Press two
more times for continuous symbol or number entries.
7. Camera. Press to open the camera program. When the camera program is open, you can press this key to
take a picture or capture video.
8. SMS/MMS. Press to open the SMS/MMS inbox.
9. Microphone. Speak into the microphone during phone conversations, when recording a voice note, or
when giving a voice command.
10. Internet. Press to open Internet Explorer Mobile.
1
15
3
4
17
13
2
12
5
10
16
14
7
8
11
9
6

12 2A. Device Basics
11. Inner Circle™
䡲Press to open the Inner Circle where you can send and receive email messages to selected contacts.
(See “Using Inner Circle” on page 111 for details.)
䡲Press and hold to display the Message Center screen.
12. QWERTY Keyboard. This is similar to a standard keyboard on a computer. Use it to type messages or
documents. (See “Using the QWERTY Keyboard” on page 21 for details.)
13. Back Key. Press to return to the previous screen.
14. End/Power Key
䡲Press for five seconds to turn on the phone.
䡲Press to end a call or return to the Home screen.
䡲Press and hold to display the Quick List. (See “Quick List” on page 20 for details.)
15. Right Softkey. Press to perform the command above the selection
16. Navigation Key. Press this up, down, left, or right to move through menus and items, and then carry out the
selection by pressing the Enter (center) key.
17. Notification LED. LED indicates battery charging status and notification.
䡲Solid Green: battery is fully charged
䡲Flashing Green: MMS downloaded/new email/new MMS/new text message/missed phone call/new
voicemail/reminder
䡲Solid Amber: charging
䡲Flashing Red: battery is low
䡲Solid Red: battery is totally discharged (shown when connected to AC).