HTC HTC One User manual

Your HTC One
User guide

Contents
Unboxing
HTC One 9
micro SIM card 10
Charging the battery 12
Switching the power on or off 12
Want some quick guidance on your phone? 13
Phone setup and transfer
Setting up your new phone for the first time 14
Transferring content from an Android phone 15
Transferring content from an iPhone 16
Transferring contacts from your old phone through Bluetooth 16
Getting contacts and other content into HTC One 17
Restoring your backup from your online storage to HTC One 17
Transferring photos, videos, and music between your phone and computer 18
Home screen 19
Getting to know your settings 19
Updating your phone's software 20
Getting apps from Google Play 21
Downloading apps from the web 22
Uninstalling an app 22
Your first week with your new phone
About your phone 23
Basics 25
HTC BlinkFeed 34
Notifications 37
Working with text 39
Battery 44
Camera
Camera basics 48
Taking a photo 49
Recording video 49
Taking continuous camera shots 50
Camera scenes 50
Improving portrait shots 50
Taking a self portrait 51
Taking HTC Zoe photos 51
Taking a panoramic photo 52
2 Contents

Using HDR 52
Recording videos in slow motion 52
Tips for capturing better photos 53
Gallery
Viewing photos and videos in Gallery 55
Watching and trimming a video 56
Viewing photo highlights 56
Saving a photo from a video 57
Organizing your photos and videos 57
Editing your photos 58
Sharing or saving a frame from an HTC Zoe photo 60
Viewing photos in your social networks 60
Changing the video playback speed 61
Viewing and editing Video Highlights 61
Creating an animated gif 62
Creating an action sequence shot 63
Editing a group shot 63
Removing unwanted objects in a photo 64
Sending your photos and videos 64
Sharing your photos on social networks 65
Sharing Video Highlights through HTC Share 65
Personalizing
Making HTC One truly yours 68
Changing your wallpaper 68
Personalizing the launch bar 69
Adding a widget to your Home screen 69
Adding apps and other shortcuts on your Home screen 70
Rearranging or removing widgets and icons on your Home screen 71
Arranging apps on the All Apps screen 71
Grouping apps into a folder 72
Hiding or unhiding apps 73
Adding, removing, or arranging widget panels 73
Changing your main Home screen 74
Changing the sounds for your ringtone, notifications, and alarm 74
Rearranging application tabs 74
Adding a widget on the lock screen 75
Phone calls
Making a call with Smart dial 76
Dialing an extension number 77
Returning a missed call 77
Using Speed dial 77
Calling a phone number in a text message 78
Calling a phone number in an email 78
Calling a phone number in a Calendar event 78
Making an emergency call 78
Receiving calls 79
What can I do during a call? 80
Setting up a conference call 81
Checking calls in the Call History 81
3 Contents

Changing ringtone settings 82
Home dialing 83
Messages
Sending a text message (SMS) 84
Sending a multimedia message (MMS) 84
Sending a group message 86
Resuming a draft message 87
Replying to a message 87
Saving a text message in the Tasks app 88
Forwarding a message 88
Viewing and saving an attachment from a multimedia message 89
Moving messages to the secure box 89
Blocking unwanted messages 90
Copying a text message to your micro SIM card 90
Deleting messages and conversations 90
Search and web browser
Searching HTC One and the Web 92
Getting instant information with Google Now 93
Browsing the Web 95
Bookmarking a webpage 97
Using your browsing history 98
Clearing your browsing history 99
Fun and entertainment
Listening to music 100
Creating and working with playlists 101
Adding a song to the queue 102
Updating album covers and artist photos 102
Setting a song as a ringtone 102
Viewing song lyrics 103
Looking up related music info 104
Finding music videos on YouTube 104
Listening to FM Radio 104
Enjoying TV with HTC One 104
Setting up your remote control 108
Controlling your TV with HTC One 109
Watching videos on YouTube 110
Connecting to your home entertainment system 111
About HTC Media Link HD 111
Sharing your media on DLNA devices 112
Storage
Phone storage 113
Google Drive 115
Dropbox 120
Sync, backup, and reset
Online sync 125
4 Contents

Backup 127
HTC Sync Manager 132
Reset 139
People
Your contacts list 141
Setting up your profile 142
Adding a new contact 143
Editing a contact’s information 144
Getting in touch with a contact 144
Importing or copying contacts 144
Merging contact information 145
Sending contact information 146
Contact groups 147
Email
Gmail 149
Mail 151
Travel and maps
Location settings 156
Google Maps 156
HTC Car 160
Other apps
Using the Clock 164
Checking Weather 165
Viewing the Calendar 165
Scheduling or editing an event 166
Choosing which calendars to show 167
Sharing an event 168
Accepting or declining a meeting invitation 168
Dismissing or snoozing event reminders 169
Taking notes 169
Recording voice clips 172
Keeping track of your tasks 172
Switching to Kid Mode 174
Internet connections
Data connection 175
Managing your data usage 176
Wi-Fi 177
Connecting to a virtual private network (VPN) 179
Using HTC One as a wireless router 181
Sharing your phone's Internet connection by USB tethering 182
Wi-Fi printing 182
Wireless sharing
Connecting a Bluetooth headset 184
5 Contents

Unpairing from a Bluetooth device 185
Where sent information is saved 185
Receiving files using Bluetooth 186
Sharing content with NFC 187
Settings and security
Checking your phone's HTC Sense version 189
Turning Airplane mode on or off 189
Turning Do not disturb mode on and off 189
Scheduling when to turn data connection off 190
Turning automatic screen rotation off 190
Adjusting the time before the screen turns off 191
Adjusting the screen brightness 191
Touch sounds and vibration 191
Changing the display language 192
Accessibility settings 192
Magnifying your phone's screen 192
Working with certificates 193
Assigning a PIN to help protect your SIM card 194
Showing or hiding notifications on the lock screen 194
Setting a screen lock to help protect HTC One 195
Setting up a face unlock on your phone 195
Bypassing the lock screen 196
Trademarks and copyrights
Index
6 Contents

Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and important
information:
This is a note. A note often gives additional information, such as what happens
when you choose to do or not to do a certain action. A note also provides
information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure,
or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain
task or to get a feature to work properly.
This provides safety precaution information, that is, information that you need to be
careful about to prevent potential problems.
7 Conventions used in this guide

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from
your device may still be recoverable by third-party data recovery software.
Even a factory reset may not permanently erase all data from your phone,
including personal information.
8 Important note on recoverable data

Unboxing
HTC One
1. BACK
2. USB connector
3. HOME
4. Dual speakers
5. VOLUME
6. Front camera
7. 3.5mm headset jack
8. POWER
9. Proximity sensor
10. Notification LED
11. Tray eject hole/SIM card tray
§HTC One is available in either a 3G or LTE version, depending on your region and
mobile operator. You need an LTE plan to use your operator's 4G/LTE network for
voice calls and data services. Check with your operator for details.
§If you want to use a case, please don’t cover and block the proximity sensor.
Purchase a case designed for HTC One.
9 Unboxing

micro SIM card
HTC One uses a micro SIM card. The micro SIM card contains your phone number,
service details, and memory for storing phonebook contacts and/or text messages.
Inserting the SIM card
Use a standard micro SIM only. Inserting other types (such as nano SIM with an
adapter or a modified SIM) may cause the card to not fit properly or damage the
card slot.
1. Hold the phone face up.
2. Insert the tip of the SIM eject tool (or a small bent paperclip) into the small hole
next to the SIM card tray slot.
3. Push the tip all the way into the hole until the SIM card tray ejects.
4. Pull the SIM card tray out, and place the SIM card (contacts facing down) into
the tray.
5. Insert the SIM card tray back into the slot.
10 Unboxing

Removing the SIM card
Make sure to switch off HTC One before removing your SIM card.
1. Hold the phone face up and the top panel facing you.
2. Insert the tip of the SIM eject tool (or a small bent paperclip) into the small hole
next to the SIM card tray slot.
3. Push the tip all the way into the hole until the SIM card tray ejects.
4. Pull the SIM card tray out, and remove the SIM card.
After removing the SIM card, make sure that you insert the empty SIM card tray back
into the slot.
11 Unboxing

Charging the battery
Before you turn on and start using HTC One, it is recommended that you charge the
battery.
Use only the adapter and the USB cable that came with HTC One to charge the
battery. When the battery power is too low, make sure to use the power adapter to
charge, not the USB cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§As a safety precaution, the battery may stop charging to avoid overheating.
§When you're using the Internet and charging the battery, HTC One may become
warmer. This is normal.
§To conserve energy, unplug the power adapter from the electrical outlet after you
finish charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC One vibrates.
When you turn on HTC One for the first time, you’ll need to set it up.
Switching the power off
1. If the display is off, press the POWER button to turn it back on. If you've set up
a lock screen, you need to unlock it.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
12 Unboxing

Want some quick guidance on your phone?
Exploring HTC One
Tips & Help lets you get the most out of HTC One in seconds.
§Ever have the feeling that you're not getting the most out of your phone?
Browse through the friendly walkthroughs on Tips & Help to learn how. The
topics range from intro to advanced and the Tips & Help feed on the Home
screen even recommends topics that you might like.
§Need to know how to do something right away? Just type in some keywords
and get clear, up-to-date answers right on HTC One.
To open Tips & Help from the Home screen, tap > Tips & Help.
If you haven't downloaded Tips & Help content yet, or if there's updated content
available, just tap the download link to get it.
To change the sync settings of Tips & Help, tap > Update settings.
Searching Tips & Help
1. In Tips & Help, tap , and then enter the words you want to search for.
2. Tap a search result to jump straight to that item.
13 Unboxing

Phone setup and transfer
Setting up your new phone for the first time
When you switch on your new phone for the first time, you’ll be asked to set it up.
Walk through the on-device setup to choose your Internet connection, select how you
want to set up your new phone, and more.
§Select Set up from scratch to set up your accounts and personalize your new
phone from your computer using the HTC Get Started service.
Your phone shows you the URL of the HTC Get Started site and a pair code. On
your computer's web browser, just go to the URL and enter the pair code to
start your web setup. You need an HTC Account to save your accounts and
settings on the Web and download them to your phone.
§If you already finished the HTC Get Started setup before turning on your new
phone, just download your web setup. Choose to import content, and then
select Apply HTC Get Started setup.
§If you have content from an old phone, you can choose to do a direct phone-to-
phone transfer.
§If you have used HTC Backup before, you can restore your backup to HTC One.
See Restoring your backup from your online storage to HTC One on page 17.
§To make it easier for you to back up and restore content from HTC One to
another HTC phone in the future, select Back up phone daily over Wi-Fi.
§To find out more about HTC Get Started and HTC Account, see the Help and FAQ
on the HTC Get Started site (www.htcsense.com/help/).
§If you transferred content such as wallpaper and ringtone from an old phone, using
HTC Get Started to personalize and download the same content types from the
Web will change your settings on your new phone.
§Some features that need to connect to the Internet such as location-based
services and auto-sync of your online accounts may incur extra data fees. To avoid
incurring data fees, disable these features under Settings. For more information on
location services, see Turning location services on or off on page 156.
14 Phone setup and transfer

Transferring content from an Android phone
On your old Android™phone, download the HTC Transfer Tool and use it to transfer
your content to your new HTC phone. The types of locally stored content on your old
phone that the tool can transfer include contacts, messages, calendar events, web
bookmarks, music, photos, and videos. Some settings can also be transferred.
§You need Android version 2.2 or later to use the HTC Transfer Tool on your old
phone.
§If your old phone has Android version 2.1 or an earlier version, you need to use
Bluetooth®transfer. For details, see Transferring contacts from your old phone
through Bluetooth on page 16.
1. Do one of the following:
§If you're setting up your new HTC phone for the first time, choose to
transfer content, and then select Transfer from old phone on the Set up
phone screen.
§Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an old HTC Android phone or other Android
phone.
3. Tap Full transfer.
4. Follow the steps shown on your new phone to download the HTC Transfer Tool
from Google Play™to your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears
on your new phone before you continue.
If the PIN code doesn't appear, this may mean that your old phone is unable to
connect to your new phone. If this happens, tap Try another transfer method on
your new phone to use Bluetooth for transferring contacts from your old phone.
15 Phone setup and transfer

6. On your old phone, choose the types of content you want to transfer, and then
tap Transfer.
7. Wait for the transfer to finish.
8. Tap Done on both phones.
Transferring content from an iPhone
If you have an iPhone, it's fast and easy to transfer your contacts, messages, and other
content when you use HTC Sync Manager.
To find out how, see Transferring iPhone content to your HTC phone on page 133.
If you only need to migrate your contacts, you can also use Bluetooth transfer. For
details, see Transferring contacts from your old phone through Bluetooth on page
16.
Transferring contacts from your old phone
through Bluetooth
Use Bluetooth to transfer contacts from an iPhone, a phone that has Android version
2.1 (or earlier version), or other types of phones. Depending on the capabilities of your
old phone, you may be able to transfer not only contacts but also other data such as
calendar events and text messages to your new HTC phone.
Use HTC Sync Manager to transfer more types of content from an iPhone.
1. Do one of the following:
§If you're setting up your new phone for the first time, choose to transfer
content, and then select Transfer from old phone on the Set up phone
screen.
§Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an Android phone, iPhone, or other phone
types. If you chose to transfer from an Android phone, tap Quick transfer.
3. Choose your old phone's name and model.
4. On your old phone, turn Bluetooth on and set it to discoverable mode.
5. Follow the onscreen instructions on your old and new phones to pair them and
start the data transfer.
16 Phone setup and transfer

Getting contacts and other content into
HTC One
Aside from the HTC Transfer Tool, there are other ways you can add contacts and
other content to HTC One.
Sync with your
computer
Use HTC Sync Manager to sync contacts, documents, playlists,
and more between HTC One and your computer running a
Windows®or Mac OS operating system.
You can also use it to transfer contacts, messages, and other
content from an iPhone to your computer, and then to your
HTC One.
Google®Account Google contacts are imported to HTC One after you sign in to
your Google Account. You can also create more Google
contacts right from HTC One.
Social network
accounts
Log in to your favorite social networks to sync contact
information from them.
Microsoft®
Exchange
ActiveSync®
HTC One syncs your work contacts from the Microsoft
Exchange ActiveSync Server in your workplace.
Phone contacts You can create contacts locally on HTC One, if you don't prefer
to store them on your online accounts.
SIM card Copy all your SIM contacts to HTC One.
Restoring your backup from your online
storage to HTC One
If you've used HTC Backup before, you can restore your backup to HTC One, or to a
new HTC phone.
Depending on the amount of content, restoring your backup to your phone through
your data connection may incur additional data costs and take a long time. Using a
Wi-Fi®connection is recommended.
1. When you turn on HTC One for the first time or after a factory reset, choose to
restore content, and then select Restore from HTC Backup on the Set up phone
screen.
2. Make sure to sign in using the same account that you used to set up HTC
Backup. Your backup history will then be displayed.
3. Select a backup, and then tap Next.
4. When prompted, sign in to the same online storage account that you used to
save your backup, and then allow HTC Backup to access your account.
17 Phone setup and transfer

5. After your settings have been restored, tap Next to continue setting up
HTC One.
6. Slide open the Notifications panel to check if there's any notification to finish
restoring your home and apps layout.
Your free apps that you've previously downloaded from Google Play will be restored
in the background, and you can track the progress via a notification in the status bar.
Your apps will appear on the All Apps screen as they are installed. The All Apps and
Home screen shortcuts will be reorganized as in your backup after all of your apps
have been installed. You may continue using HTC One while apps are being restored.
To restore paid apps, you need to download and install them from Google Play.
Transferring photos, videos, and music
between your phone and computer
There are two ways you can transfer your media from or to your computer.
§Connect HTC One to your computer. Your computer will recognize it just like
any removable USB drive, and you can copy your media between them.
§Download and use the HTC Sync Manager software on your computer. You can
set it up to automatically get music, photos, and videos off HTC One to your
computer. You can also sync playlists from your computer to the phone.
If you have an iPhone, you can even connect it and transfer camera roll photos
to your computer. Then reconnect HTC One and copy them over.
Tired of keeping copies of your media in several places? Use online storage services
to put your media in one place so you can manage them anywhere — on your
computer, HTC One, and other mobile devices.
Go to Settings, and then tap Accounts & sync > to check first what online storage
accounts are available on HTC One and sign in to the one you want to use. Use the
Gallery app to access media in your online storage.
18 Phone setup and transfer

Home screen
Your Home screen is where you make HTC One your own.
§After you've turned on and set up HTC One, you'll see the Feeds panel as the
main Home screen. Customize it to show posts from your social networks,
headlines from your favorite news media, and more. For details, see Your
dynamic Home screen on page 34.
§You can change the apps on the launch bar at the bottom of the Home screen.
See Personalizing the launch bar on page 69.
§Swipe left and you’ll discover widget panels for adding your favorite widgets,
apps, and more so they’re just a tap away. And if you need more widget panels,
you can add more. For details, see Personalizing on page 68.
Press to return to the Home screen you were last in.
Getting to know your settings
Want to change the ringtone, set up a Wi-Fi connection, or add your accounts? Do
this and more in Settings.
1. Open Settings either from the Quick settings panel or the All Apps screen.
§With two fingers, swipe down from the status bar to open Quick settings,
and then tap .
§From the Home screen, tap to switch to the All Apps screen, and then
tap Settings.
2. Here are some of the basic settings you can change:
§Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap
the item itself to configure its settings.
§Tap Sound to set a ringtone, choose a sound profile, and configure
incoming call sound settings.
§Tap Personalize to change the wallpaper, add widgets and shortcuts to the
Home screen, and more.
§Tap Accounts & sync to add and sign in to your different accounts, such as
email, social networks, and more.
§Tap Security to help secure HTC One, for example with a screen lock.
19 Phone setup and transfer

Updating your phone's software
HTC One can check and notify you if there’s a new update available. You can also
choose to automatically download updates or manually check if there's an available
update.
Installing a software update
When Internet connection is on and there's a new software update available, the
update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the system update notification.
2. If you don't want to download the update using your data connection, select
Update over Wi-Fi only.
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.
After updating, HTC One will restart.
Installing an application update
When Internet connection is on and there's an available update for your HTC or
mobile operator apps, the update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the update notification.
The Updates screen opens with the list of application updates to be installed.
2. Tap an item to view its details, and then tap .
3. When you're done reviewing the updates, tap Install. You'll be asked to restart
HTC One if needed.
Enabling automatic updates
You can choose to automatically download and install software updates for HTC or
mobile operator apps. System software updates will also be automatically
downloaded, but you need to confirm when to install the updates.
1. Go to Settings, and then tap About.
2. Tap Software updates > Auto update.
Checking for updates manually
1. Go to Settings, and then tap About.
2. Tap Software updates. HTC One checks if updates are available.
If you don't have Internet connection, you'll be prompted to turn on mobile data or
connect to a Wi-Fi network. Once connected, tap Check now to check for updates.
20 Phone setup and transfer