HTC One M9 User manual

Available applications and services are subject to change at any time.
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Table of Contents
ImportantInformation 1
RadioFrequencyExposureOperatingInstructions 1
ImportantNoteonRecoverableData 1
Introduction 2
GetStarted 3
PhoneLayout 3
SIMCard 5
HandlingSIMCard 5
InsertSIMCard 6
SDCard 7
InsertSDCard 7
UnmounttheSDCard 8
RemoveSDCard 8
FormatSDCard 9
ChargetheBattery 9
TurnYourPhoneOnandOff 10
TouchscreenNavigation 12
MotionGestures 17
ActivateYourPhone 19
CompletetheSetupScreens 20
TransferContenttoYourNewPhone 22
TransferContentfromanAndroidPhone 22
TransferContentfromaniPhone 23
TransferContentFromYourOldPhoneUsingBluetooth 24
TransferContentBetweenYourPhoneandComputer 25
WaysofTransferringContactsandOtherContentintoYourPhone 25
RestoreYourBackupFromYourOnlineStoragetoYourNewPhone 26
BasicOperations 27
Basics 27
HomeScreenandApplications(Apps)List 27
OnscreenNavigationKeys 28
GettoKnowYourSettings 29
UsingQuickSettings 29

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CaptureScreenshots 30
Applications 31
AppsList 31
OpenanApp 34
PhoneNumber 37
SilentMode 38
AirplaneMode 38
EnterText 39
HTCSenseKeyboard 39
EnterTextbyTypingontheHTCSenseKeyboard 39
EnterTextwithWordPredictionontheHTCSenseKeyboard 41
EnterTextwiththeHTCSenseKeyboardUsingtheTraceKeyboard 42
EnterTextbySpeakingontheHTCSenseKeyboard 43
CalibratetheKeyboard 43
EditText 44
GoogleAccount 45
CreateaGoogleAccount 45
SignIntoYourGoogleAccount 46
GooglePlayStore 46
FindandInstallanApp 47
RequestaRefundforaPaidApp 48
UpdateanApp 48
UninstallanApp 48
GetHelpwithGooglePlay 49
LockandUnlockYourScreen 49
UpdateYourPhone 50
UpdateYourPhoneSoftware 50
UpdateYourProfile 52
UpdateYourPRL 52
YourPhoneInterface 53
HomeScreenBasics 53
HomeScreenLayout 53
ExtendedHomeScreens-WidgetPanels 54
StatusBar 54
NotificationsPanel 56
ManageAppNotifications 57
FrontIndicatorLight(LED) 57

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ChangeLEDNotificationSettings 58
HTCBlinkFeed-YourDynamicHomeScreen 58
CustomizetheHomeScreen 62
ChangetheWallpaper 62
CustomizetheLaunchBar 63
ChangeYourMainHomeScreen 63
OrganizeYourWidgetPanels 64
WorkwithWidgetsandAppShortcuts 64
HTCSenseHomeWidget 66
CustomizetheLockScreen 69
LockScreenNotifications 70
Themes 71
DownloadThemes 71
BookmarkThemes 72
CreateThemes 72
MixandMatchThemes 73
FindYourThemes 74
ShareThemes 74
DeleteaTheme 74
MotionLaunch 74
TurnMotionLaunchOnorOff 75
WakeUptotheLockScreen 76
WakeUpandUnlock 76
WaketotheHomeWidgetPanel 77
WaketoHTCBlinkFeed 77
AutoLaunchtheCamerawithMotionLaunchSnap 78
MakeaCallwithQuickCall 79
MotionLaunchTroubleshooting 80
PhoneApp 81
HD™Voice 81
PlaceandAnswerCalls 81
CallUsingthePhoneDialer 82
SetUpSpeedDial 85
ReturnaMissedCall 85
AnswerPhoneCalls 86
In-CallScreenLayoutandOperations 86
PlaceCallsfromHistory/People 88

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CallHistory 88
OpenCallHistory 89
SaveaNumberFromCallHistory 89
PrependaNumberFromCallHistory 89
BlockaCaller 90
EraseCallHistory 90
VideoChat 90
FaceTracking 90
ShareYourPhoneScreen 91
OptionalServices 92
Voicemail(Traditional) 92
VisualVoicemail 93
VisualVoicemailOptions 95
ConferenceCalling 96
CallerIDBlocking 97
CallWaiting 97
CallForwarding 97
InternetCalls 98
AddanInternetCallingAccount 98
MakeanInternetCall 98
Wi-FiCalling 99
SetUpandEnableWi-FiCalling 99
MakeaCallUsingWi-FiCalling 100
TurnOffWi-FiCalling 100
CallSettings 100
ChangeRingtoneSettings 100
Contacts 101
YourPeopleList 101
FindPeople 103
SetUpYourProfile 103
AddEntriestothePeopleApp 104
GetinTouchwithaContact 105
ManagePeopleEntries 105
ImportorCopyContacts 106
MergeEntriesinPeople 107
SendContactInformation 108
ContactGroups 109

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BackUpandRestoreYourContacts 110
PrivateContacts 111
MessagingandInternet 112
TextandMultimediaMessaging 112
SendaTextMessage(SMS) 112
SendaMultimediaMessage(MMS) 113
SendaGroupMessage 114
SaveandResumeComposingaDraftMessage 115
ReadandReplytoaMessage 115
HelpProtectYourMessages 117
BlockUnwantedMessages 118
DeleteMessagesandConversations 118
BackUpandRestoreYourTextMessages 118
TextandMultimediaMessageOptions 120
CreateandSendGmail 122
CreateandSendaGmailMessage 122
CheckReceivedGmailMessages 123
ManageGmailMessages 124
AddaGmailAccount 124
GetHelpwithGmail 125
Email 125
AddanEmailAccount 125
AddanExchangeActiveSyncAccount 126
CheckYourMailInbox 126
OrganizeYourInbox 127
SendanEmailMessage 128
ReadandReplytoanEmailMessage 128
SaveanImageinanEmailMessage 129
ManageEmailMessages 129
SearchEmailMessages 130
WorkwithExchangeActiveSyncEmail 130
UseSmartSync 132
DeleteanEmailAccount 132
ChangetheEmailAccountSettings 132
DataServicesGeneralInformation(SprintSparkLTEand3GNetworks) 134
SprintSparkLTE 134
YourUserName 135

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DataConnectionStatusandIndicators 135
TurntheDataConnectionOnorOff 136
ScheduleWhentoTurnDataConnectionOff 136
ManageYourDataUsage 136
ChromeBrowser 138
UseBrowserTabs 138
AddBookmarks 139
BrowsingHistory 139
PrivateBrowsing 140
SetBrowserOptions 140
ChromeSupport 140
SearchforInformation 140
PerformSearchesontheWebandYourPhone 140
SearchtheWebwithYourVoice 141
SetSearchOptions 141
GetInstantInformationwithGoogleNow 141
CameraandVideo 145
TakePicturesandRecordVideos 145
GetStartedwiththeCamera 145
TakeaPicture 147
CaptureBetterPhotos 148
RecordaVideo 149
TakeaPhotoWhileRecordingaVideo-VideoPic® 149
TakeContinuousCameraShots 150
ChangetheFocusinBokehMode 150
SelfiesandPeopleShots 151
SplitCapture 154
PanoramicShots 154
OtherCameraFeatures 156
CameraSettings 157
ViewPicturesandVideosUsingGallery 158
ViewPicturesandVideos 158
AddPhotosorVideostoanAlbum 161
CopyorMovePhotosorVideosBetweenAlbums 162
TagPhotosandVideos 162
SearchforPhotosandVideos 163
FindMatchingPhotos 163

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ViewPan360Photos 164
ChangetheVideoPlaybackSpeed 164
TrimVideos 165
SaveaPhotoFromaVideo 166
ViewaZoeinGallery 166
OneGallery 166
PhotoEditor 167
BasicPhotoEditing 167
EditContinuousShots 170
CreativeEffects 172
UsefulFeatures 179
NASCARMobile 179
Navigation 179
HTCCar 180
GoogleMaps 181
Scout 184
Hangouts 185
Calculator 186
Calendar 186
ScheduleorEditanEvent 187
ViewCalendarEvents 188
ChooseWhichCalendartoShow 188
ShareanEvent(vCalendar) 189
AcceptorDeclineaMeetingInvitation 189
DismissorSnoozeReminders 190
Clock 190
ChecktheTime 190
SettheDateandTimeManually 190
SetanAlarm 190
AdditionalClockFeatures 191
ChecktheWeather 192
Twitter 192
InstalltheTwitterApponYourPhone 192
TweetonTwitter 193
Facebook 193
InstalltheFacebookApponYourPhone 193
UseFacebook 193

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YouTube 194
MusicAppsandSoundEnhancements 195
ListentoMusic 195
GooglePlayMusicApp 200
SprintMusicPlus 201
HTCBoomSoundwithDolbyAudio 203
ToggleModesinHTCBoomSound 203
UseHTCBoomSoundwithHeadphones 203
GoogleWallet 203
KidMode 204
CreateaChildProfile 204
ExploreKidMode 204
ParentDashboard 205
CloseKidMode 206
Scribble 206
ComposeaNote 207
CreateaNoteforaPhotoBlog 208
GroupNotesIntoaNotebook 209
PublishandShareaNote 209
OnlineStorageandFileManagement 209
GoogleDrive 210
HTCSyncManager 211
FileManager 213
VoiceRecorder 215
HTCDotView 216
ChangetheHTCDotViewWallpaper 216
SelectWhichNotificationstoDisplay 217
HTCHelp 217
Connectivity 218
ConnectionsOptimizer 218
TransferFilesBetweenYourPhoneandaComputer 219
Wi-Fi 220
TurnWi-FiOnandConnecttoaWirelessNetwork 220
PreventNotificationsfromUnsecuredWi-FiNetworks 220
ConnecttoaWi-FiNetworkviaWPS 221
DisconnectfromaWirelessNetwork 221
Wi-FiDirect 221

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VirtualPrivateNetworks(VPN) 222
AddaVPNConnection 222
ConnecttoaVPN 222
DisconnectFromaVPN 223
MobileHotspot 223
ShareInternetConnectionviaUSBTethering 224
Bluetooth 224
BluetoothInformation 224
ConnectaBluetoothHeadsetorCarKit 225
ReconnectaHeadsetorCarKit 225
DisconnectFromaBluetoothDevice 226
SendInformationUsingBluetooth 226
WhereSentInformationisSaved 227
ReceiveFilesUsingBluetooth 227
ShareContentwithNFC 228
TurnNFCOn 229
BeamContent 229
HTCConnect 230
ShareMediaUsingHTCConnect 230
StreamMusictoSpeakersPoweredbyQualcommAllPlayMediaPlatform 232
StreamMusictoBlackfireCompliantSpeakers 233
GlobalServices 235
SettheCommunicationsMethodforGlobalUse 235
ActivateSprintWorldwideServiceonYourAccount 235
YourPhone’sSIMCardforInternationalGSMRoaming 235
EnableGlobalRoamingMode 236
MakeandReceiveWorldwideCalls 236
SprintInternationalVoicemailService 237
SetUpYourVoicemailAccessNumberforInternationalUse 237
AccessYourVoicemailInternationally 238
InternationalDataRoaming 238
AccessEmailandDataServicesInternationally 239
ContactSprintforAssistancewithInternationalService 239
Settings 241
BasicSettings 241
AirplaneMode 242
Wi-Fi 242

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Wi-FiCallingSettings 242
BluetoothSettings 242
MobileDataSettings 242
HTCConnect 243
MoreWireless&NetworkSettings 243
PersonalizeSettings 243
CustomizetheHomeandLockScreenSettings 243
Ringtone 244
NotificationSound 244
Alarm 244
Font 244
KeyboardandDialerColor 245
Accounts&Sync 245
AddYourSocialNetworks,EmailAccounts,andMore 245
AddanExchangeActiveSyncAccount 245
AddEmailAccounts 245
AddOneorMoreGoogleAccounts 246
ManageYourOnlineAccounts 246
LocationSettings 247
LocationSetting 247
GoogleLocationReporting 248
HTCLocationServices 248
SecuritySettings 248
ScreenLockSettings 248
LockScreenandPasswordSettings 250
AllowInstallationofThird-PartyPrograms 250
WorkwithCertificates 251
AccessibilitySettings 251
NavigateYourPhonewithTalkBack 252
BackupandReset 254
Backup 254
ResetYourPhone 257
GetContentFromAnotherPhone 258
Display&GesturesSettings 258
GloveMode 258
Auto-rotateScreen 258
FontSize 258

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Brightness 259
ScreenTimeout(Sleep) 259
Daydream 259
MediaGesture 260
MotionLaunchGestures 260
CalibratetheScreen 260
HTCBoomSoundwithDolbyAudio 260
Sound&NotificationSettings 261
SoundProfileandVibrate 261
Volumes 261
NotificationandAlarmSound 261
UseInterruptions 262
IncomingCalls-Ringtone 262
IncomingCalls-OtherOptions 262
SystemSoundSettings 263
Notification-FlashNotifications 263
Notification-AppLightNotifications 263
Notification-LockScreenNotifications 263
CallSettings 264
CallFeatures 264
VoicemailSettings 264
HearingAids 264
CDMACallSettings 265
InternetCallSettings 266
AppsSettings 266
UninstallThird-partyApps 266
ClearApplicationCacheandData 266
StorageSettings 267
TypesofStorage 267
CopyFilesToorFromYourPhone 267
MakeMoreStorageSpace 268
EncryptDataonYourPhone 268
PowerSettings 269
OptimizeBatteryLifewithPowerSaverMode 269
UseExtremePowerSavingMode 270
CheckBatteryUsage 270
CheckBatteryHistory 270

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DisplaytheBatteryPercentage 270
BatterySavingTips 271
Language&KeyboardSettings 272
ChangethePhoneLanguage 272
SpellChecker 273
KeyboardandInputMethods-HTCSenseInput 273
KeyboardandInputMethods-GoogleVoiceTyping 274
SpeechSettings 274
Date&TimeSettings 274
Printing 275
ActivateThisDevice 275
SystemUpdates 275
AboutYourPhone 276
CopyrightInformation 276
ForAssistance 279
Troubleshooting 279
Specifications 280
SprintAccountInformationandHelp 281
SprintAccountPasswords 281
ManageYourAccount 281
SprintSupportServices 282
Index 283

Important Information 1
Important Information
ThefollowingtopicsprovideimportantinformationthatshouldbereadpriortousingyourHTCOne
M9.
Radio Frequency Exposure Operating
Instructions
ThisdevicewastestedforcompliancewiththeapplicableFCCandIndustryCanadaspecific
absorptionrate(SAR)limitsforradiofrequency(RF)exposureduringtypicalbody-wornoperations.
ToensurethatRFexposurelevelsremainatorbelowthetestedlevels,useabelt-clip,holster,or
similaraccessorythatmaintainsaminimumseparationdistanceof1.0cmbetweenyourbodyand
thedevice,witheitherthefrontorbackofthedevicefacingtowardsyourbody.Suchaccessories
shouldnotcontainanymetalliccomponents.Body-wornaccessoriesthatdonotmeetthese
specificationsmaynotensurecompliancewithapplicableSARlimitsandtheiruseshouldbe
avoided.
Important Note on Recoverable Data
Filesandotherdatathathavebeendeleted,cleared,removed,orerasedfromyourdevicemaystill
berecoverablebythird-partydatarecoverysoftware.Evenafactoryresetmaynotpermanently
erasealldatafromyourphone,includingpersonalinformation.

Introduction 2
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
About the User Guide
ThankyouforpurchasingyournewHTCPhone.Thefollowingtopicsexplainhowbesttousethis
guidetogetthemostoutofyourphone.
Before Using Your Phone
ReadImportantInformationthoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone'shomescreen,whichisdisplayedby
tapping .Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsintheuserguidemayappeardifferentlyonyourphone.Keylabelsintheuserguideare
simplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A
microSD™ormicroSDHC™cardisreferredtoasan"SDCard"ora"memorycard."

Get Started 3
Get Started
Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservice
thefirsttime.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandbuttons.
Part Description
IR Sensor LetsyoucontrolyourTV,cablebox,orhomeentertainment
system.

Get Started 4
Part Description
Proximity Sensor Detectshowcloseanobjectistothesurfaceofthescreen.Thisis
typicallyusedtodetectwhenyourfaceispressedupagainstthe
screen,suchasduringaphonecall.
Whiletalkingonthephone,thesensordetectstalkactivityand
turnsoffthescreentopreventaccidentalkeytaps.
Front Camera Takespicturesandrecordsvideoswhilefacingthescreen,and
allowsyoutovideoconference.
Volume Buttons Allowsyoutoadjusttheringtoneormediavolumeoradjustthe
voicevolumeduringacall.
Power/Lock Button Pressquicklytoturnoffandlockthephonescreen.Pressandhold
toturnthephoneonorofforswitchtoKidModeorairplanemode.
microSD Card Tray with
Eject Hole
AllowsinstallationofamicroSDcardforadditionalstorage.The
microSDcardissoldseparately.SeeSDCard.
3.5 mm Headset Jack Allowsyoutoplugineitherastereoheadsetoranoptionalheadset
forconvenient,hands-freeconversations.
Charger/Accessory Jack AllowsyoutoconnectthephonechargerortheUSBcable
(included).
Speaker Letsyouhearthecallerandautomatedprompts.
Touchscreen Displaysalltheinformationneededtooperateyourphone,suchas
thecallstatus,theContactslist,andthedateandtime.Also
providesone-tapaccesstoallofyourfeaturesandapplications.
Nano SIM Card Tray with
Eject Hole
HoldsthepreinstalledSprint4GLTE™nanoSIMcard.SeeSIM
Card.
LED Displaysaphonenotification,chargingstatus,oralert.
Speaker Letsyouhearthedifferentringtonesandsounds.Thisspeaker
alsoletsyouhearthecaller’svoiceandautomatedprompts.
CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.

Get Started 5
Part Description
Dual Flash Helpsilluminatesubjectsinlow-lightenvironmentswhenthe
cameraisfocusingandcapturingapictureorvideo.
Camera Letsyoutakepicturesandvideos.
SIM Card
TheSIMcardisanICcardcontainingthephonenumberandothercustomerinformation.
Handling SIM Card
KeepthefollowinginmindwhenhandlingaSIMcard.
n CustomerisresponsibleforanydamagecausedbyinsertingSIMCardinanother-brandICcard
reader,etc.Thecompanyisnotresponsibleinsuchcase.
n AlwayskeeptheICchipclean.
n Wipecleanwithadry,softcloth.
n Avoidapplyinglabels.MaydamageSIMCard.
n SeeinstructionsincludedwithSIMCardforhandling.

Get Started 6
n SIMCardisthepropertyofthecompany.
n SIMisreplaceable(atcost)incaseofloss/damage.
n ReturnSIMCardtothecompanywhencancellingsubscription.
n ReturnedSIMCardsarerecycledforenvironmentalpurposes.
n NotethatSIMCardspecificationsandperformancemaychangewithoutnotice.
n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonSIMCard.The
companyisnotresponsiblefordamagesfromstoredinformationthatislost.
n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMCardorphone(SIMCard
inserted)islost/stolen.Fordetails,contactCustomerService.
n Alwayspoweroffphonebeforeinserting/removingSIMCard.
Insert SIM Card
FollowtheseinstructionstoinsertaSIMcard.Remembertopoweroffyourphonebeforeinsertinga
SIMcard.
1. Holdthephonefacedown.
2. Fullyinsertthetrayejectpin(includedinthebox)intothesmallholenexttothenanoSIMcard
trayslotuntilthetrayejects.

3. PullthetrayoutandplacethenanoSIMcardintothetray.MakesurethatthenanoSIMcard's
goldcontactsarefacingup.


Get Started 7
4. Insertthetraybackintotheslot.
5. Turnonthephone.
SD Card
YourphonesupportstheuseofanoptionalSDcard(notincluded)toexpanditsstoragecapacity.It
supportscardsupto128GB.Somecardsmaynotoperateproperlywithyourphone.
SD Card Cautions
Data:InformationstoredonSDCardcanbecomelostorchangedaccidentlyorasaresultof
damage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.Thecompanyis
notresponsiblefordamagesfromdatathatislostorchanged.
Reading/Writing Data:Neverpoweroffwhilereadingorwritingdata.
Battery Level:Alowbatterychargemaypreventreading/writingtoSDCard.
Handling SD Card:Use/storeSDCardsawayfromthereachofinfants.Maycausechokingif
swallowed.
Insert SD Card
FollowthesestepstoinsertanoptionalSDcard(notincluded).Makesuretopoweryourphoneoff
beforeinsertingorremovinganSDcard.
1. Turnoffthephone.
2. Holdthephonefaceup.
3. Fullyinsertthetrayejectpin(includedinthebox)intothesmallholenexttothemicroSDcard
trayslotuntilthetrayejects.
