HTC One S9 User manual

User guide
HTC One S9

Contents
What's new
Imaging 8
Android 6.0 Marshmallow 9
HTC app updates 10
Unboxing
HTC One S9 11
Back panel 12
Slots with card trays 12
nano SIM card 13
Storage card 14
Charging the battery 16
Switching the power on or off 17
Phone setup and transfer
Setting up HTC One S9 for the first time 18
Restoring from your previous HTC phone 18
Transferring content from an Android phone 19
Ways of transferring content from an iPhone 20
Transferring iPhone content through iCloud 20
Other ways of getting contacts and other content 20
Transferring photos, videos, and music between your phone and computer 21
Using Quick Settings 21
Getting to know your settings 22
Updating your phone's software 22
Getting apps from Google Play 24
Downloading apps from the web 25
Uninstalling an app 26
Your first week with your new phone
Basics 27
HTC Sense Home widget 35
Motion Launch 37
Lock screen 40
Notifications 43
Working with text 44
HTC Help 48
Personalizing
Themes 49
More ways to personalize 52
2 Contents

HTC BlinkFeed
What is HTC BlinkFeed? 59
Turning HTC BlinkFeed on or off 60
Restaurant recommendations 60
Ways of adding content on HTC BlinkFeed 61
Customizing the Highlights feed 63
Posting to your social networks 63
Removing content from HTC BlinkFeed 63
Camera
Camera basics 64
Selfies and people shots 69
Zoe camera 71
Panoramic shots 71
Hyperlapse 72
Pro mode 72
Gallery
Viewing photos and videos in Gallery 74
Adding photos or videos to an album 75
Copying or moving photos or videos between albums 76
Searching for photos and videos 76
Changing the video playback speed 76
Viewing Zoe photos in Gallery 77
Trimming a video 77
Editing a Hyperlapse video 77
Viewing, editing, and saving a Zoe highlight 78
Photo Editor
Basics 79
Editing continuous shots 81
Creative effects 82
RAW photos 87
Phone calls
Video chat 88
Phone calls 89
Messages
Sending a text message (SMS) 95
Sending a multimedia message (MMS) 95
Sending a group message 96
Resuming a draft message 96
Replying to a message 96
Forwarding a message 97
Moving messages to the secure box 97
Blocking unwanted messages 98
Copying a text message to the nano SIM card 98
Deleting messages and conversations 98
3 Contents

Entertainment
HTC BoomSound with Dolby Audio 100
FM Radio 101
HTC Connect 101
Power and storage management
Battery 106
Phone storage 109
File Manager 114
Sync, backup, and reset
Online sync 116
Backup 117
HTC Sync Manager 120
Reset 122
People
Your contacts list 124
Setting up your profile 125
Adding a new contact 125
Editing a contact’s information 126
Getting in touch with a contact 127
Importing or copying contacts 127
Merging contact information 128
Sending contact information 129
Contact groups 129
Private contacts 130
Calendar and Email
Viewing the Calendar 132
Scheduling or editing an event 133
Choosing which calendars to show 133
Sharing an event 134
Accepting or declining a meeting invitation 134
Dismissing or snoozing event reminders 135
Checking your mail 136
Sending an email message 137
Reading and replying to an email message 137
Managing email messages 138
Searching email messages 139
Working with Exchange ActiveSync email 139
Adding an email account 140
What is Smart Sync? 141
Google Search and apps
Google Now 142
Google Search 144
Google apps 145
4 Contents

Other apps
Clock 147
Weather 148
Voice recorder 148
Internet connections
Turning the data connection on or off 149
Managing your data usage 149
Wi-Fi connection 151
Connecting to VPN 152
Using HTC One S9 as a Wi-Fi hotspot 153
Sharing your phone's Internet connection by USB tethering 154
Wireless sharing
Bluetooth 155
NFC 157
Settings and security
Turning location services on or off 159
Do not disturb mode 159
Airplane mode 161
Automatic screen rotation 161
Setting when to turn off the screen 161
Screen brightness 161
Touch sounds and vibration 162
Changing the display language 162
Glove mode 163
Installing a digital certificate 163
Pinning the current screen 163
Disabling an app 164
Controlling app permissions 164
Setting default apps 164
Setting up app links 165
Assigning a PIN to a nano SIM card 165
Accessibility features 166
Accessibility settings 166
Turning Magnification gestures on or off 167
Navigating HTC One S9 with TalkBack 167
Trademarks and copyrights
Index
5 Contents

About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
6 About this guide

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.
7 Important note on recoverable data

What's new
Imaging
Made to help you capture your memories to share with family and friends.
RAW enhancement
With RAW image enhancement, you can take your photos to a whole new level. After snapping a
shot in Pro mode, the camera saves a RAW file in DNG format. The RAW file provides more image
information for post processing in Photo Editor or a graphics program on your computer. See
Taking a RAW photo on page 73.
Hyperlapse
Compress a long video into a smooth, entertaining video. Hyperlapse lets you speed up the action up
to 12 times, and select sections of the video to change its speed. See Recording a Hyperlapse video on
page 72.
Anti-shake lens
Optical Image Stabilization (OIS) reduces blur from hand movements while you shoot. You'll get
sharper, brighter photos with more clarity, even in low light.
Front camera features
Enjoy selfie-friendly features in the Camera app.
§Live Makeup – Before taking your selfie, use Live Makeup to smoothen your skin. See
Applying skin touch-ups with Live Makeup on page 69.
§Instant selfie shots – Flash a smile, and the camera instantly captures your smiling face. Or,
just say "Cheese!" See Using Auto Selfie on page 69 and Using Voice Selfie on page 70.
Photo Editor
The Photo Editor app enhances your photos, from basic edits to elegant effects!
Make a photo surreal. Blend in shapes,
elements, and prismatic effects. See
Prismatic on page 84.
8 What's new

Superimpose one image onto another and
create a unique composition only you can
imagine! See Double Exposure on page
85.
Face Fusion uses two photos such as your selfie and a
photo of your favorite celebrity to merge your looks
together. See Face Fusion on page 87.
Enhanced video calling
Face Tracking can detect not just you but
also the people around you during a video
call. Your caller will see up to 4 faces that
are within your camera’s field of vision.
Also, you can share what you're looking at
on your phone screen to the person you're
chatting with. See Phone calls on page
88.
Android 6.0 Marshmallow
Android™6.0 Marshmallow brings new features that make your mobile life more convenient.
Now on Tap
Now on Tap intuitively searches and delivers related information right in the app. This means that
you'll never have to leave the conversation or the website you're browsing to search for information.
Just press and hold and Now on Tap displays related information, apps, and actions. See Now on
Tap on page 144.
Manage phone memory
Use Memory in Settings to monitor the average memory use and performance of HTC One S9. You
can also use this setting to check which apps use the most memory.
9 What's new

Major change to how you use storage cards
If you have an existing storage card with media and other files, use it as removable storage so you
can insert the card and access your files on any Android phone.
If you have a brand new storage card, you can use the card to expand the internal storage. See
Should I use the storage card as removable or internal storage? on page 110 and Setting up your
storage card as internal storage on page 110.
Network settings reset
Quickly reset all network settings when HTC One S9 has a hard time connecting to the mobile data
or Wi-Fi®network or Bluetooth®device. See Resetting network settings on page 122.
Google settings
Easily manage settings for Google®apps and features on HTC One S9. Tap Google in Settings and
change your preferences.
Smarter app linking
Android 6.0 Marshmallow automatically opens the correct app for links that you tap in a text or
email message or website. With smarter app linking, there's no more guessing which app can handle
the links you tap.
In Settings, you can change the default apps to link to. For details, see Setting default apps on page
164 and Setting up app links on page 165.
App permissions
To help protect your phone and privacy, Android 6.0 Marshmallow has improved the way apps are
given access to certain data or features, such as contacts or the microphone. For details, see
Controlling app permissions on page 164.
HTC app updates
From time to time, HTC adds or enhances features in apps such as HTC Sense™Home, Camera,
Gallery, and more. Download and install the latest updates of HTC and other apps from
Google Play™to enjoy the new and improved features. Some HTC apps that are not preloaded in
certain phones can also be downloaded from Google Play.
The information in this guide may not be most up-to-date if there are more recent app updates
available.
10 What's new

Unboxing
HTC One S9
1. POWER
2. VOLUME
3. microSD™card slot with eject hole
4. Front camera
5. Proximity sensor
6. IR sensor
7. Dual speakers
8. Notification LED
9. nano SIM card slot with eject hole
10. USB connector
11. 3.5mm headset jack
You need a 4G/LTE™plan to use your operator's 4G/LTE network for voice calls and data
services. Check with your operator for details.
§If you want to use a case or screen protector, don’t cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC One S9.
§Avoid connecting third-party headsets or accessories with metallic charms that dangle near the
headset jack. Using these may affect signal reception.
11 Unboxing

Back panel
HTC One S9 includes a main camera equipped with Optical Image Stabilization (OIS) that helps you
take clearer-looking photos.
1. Camera with OIS
2. Dual LED flash
Slots with card trays
There are trays inside the nano SIM and microSD slots that are used for inserting your cards.
When inserting the eject tool into the tray eject holes to remove the card trays, make sure not to
press on the trays to avoid damaging the eject mechanism inside the slots.
Also, if you want to use a protective case, make sure to buy a case that's designed for HTC One S9
and that doesn't block the trays.
12 Unboxing

nano SIM card
HTC One S9 uses a nano SIM card.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard
nano SIM card may cause the card to not fit properly or damage the card slot.
Inserting a nano SIM card
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole next to the nano SIM card slot.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
4. Place the nano SIM card into the tray, with the gold contacts facing up and cut-off corner
facing out.
5. Insert the card tray back into the slot.
13 Unboxing

Removing a nano SIM card
Make sure to switch off HTC One S9 before removing the card.
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole next to the nano SIM card slot.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the card tray out, and remove the nano SIM card.
5. Make sure that you insert the empty card tray back into the slot.
Storage card
Use a storage card to store your photos, videos, and music. When you need to free up phone storage
space, you can also move certain apps to the storage card, if the apps support this feature.
The storage card is optional and sold separately.
Inserting the microSD card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole next to the microSD card slot.
3. Push the tip all the way into the hole until the microSD card tray ejects.
14 Unboxing

4. Pull the microSD card tray out, and place the microSD card—contacts facing down—into the
tray.
5. Insert the microSD card tray back into the slot.
Unmounting the storage card
When you need to remove the storage card while HTC One S9 is on, unmount the storage card first
to prevent corrupting or damaging the files in the storage card.
If your storage card is used as internal storage and there are apps that were moved to the card,
you will not be able to open these apps after unmounting the card.
1. From the Home screen, tap > Settings > Storage & USB.
2. Do one of the following:
§If your storage card appears under Removable storage, tap next to the card name.
§If your storage card appears under Internal storage, tap the card name, and then tap
> Eject.
Removing the microSD card
Make sure to unmount your microSD card before removing it. See Unmounting the storage card
on page 15.
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the microSD tray eject hole.
15 Unboxing

3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and remove the microSD card.
After removing the microSD card, make sure that you insert the empty microSD card tray back into
the slot.
Charging the battery
Before you turn on and start using HTC One S9, it is recommended that you charge the battery.
§If the battery has been discharged for several days, you may need to charge HTC One S9 for
several minutes before powering it on.
§Use only the adapter and the USB cable that came with HTC One S9 to charge the battery. When
the battery power is too low, make sure to use the power adapter to charge, not the USB cable
connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§As a safety precaution, the battery may stop charging to avoid overheating.
§Avoid charging the battery in hot environments.
§When you're using the web browser and charging the battery, HTC One S9 may become warmer.
This is normal.
§To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
16 Unboxing

Switching the power on or off
Switching the power on
Press the POWER button until HTC One S9 vibrates.
When you turn on HTC One S9 for the first time, you’ll need to set it up.
Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
17 Unboxing

Phone setup and transfer
Setting up HTC One S9 for the first time
When you switch on HTC One S9 for the first time—or after you've done a factory reset—you’ll be
asked to set it up.
You can enable TalkBack to navigate by voice feedback before selecting the language. Press and
hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection, sign in to your Google
Account, set up device protection for HTC One S9, and more.
Use Android Backup Service if you've used it to back up your old phone before. On the Get your app
& data screen, tap Restore from this backup. From the menu, choose your old phone if you want to
restore your apps from a previous phone that was backed up using Android Backup Service.
Otherwise, tap Set up as new device.
Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Turning location
services on or off on page 159.
Restoring from your previous HTC phone
If you were using HTC Backup on your previous HTC phone, you need to download and use the
HTC Restore app on HTC One S9 to restore your backup.
Depending on the amount of content, restoring a backup to HTC One S9 through your data
connection may incur additional data costs and take a long time. Using a Wi-Fi connection is
recommended.
1. After you've finished setting up HTC One S9, slide the Notifications panel open, and then tap
the Transfer or restore your content notification.
2. Tap Restore from HTC backup.
If the HTC Restore app is not installed on the phone, you'll be prompted to download and
install HTC Restore.
3. Tap Restore from HTC backup.
4. Sign in with the account you used to back up your old phone.
5. Choose the backup to restore to HTC One S9.
18 Phone setup and transfer

6. If prompted, choose whether to use a mobile data or Wi-Fi connection for restoring your
backup.
7. Follow the onscreen instructions to restore your backup.
8. Slide open the Notifications panel to check if there's any notification to finish restoring your
backup.
Free apps from Google Play will be restored in the background, and you can track the progress via a
notification in the status bar. To restore paid apps, you need to download and install them from
Google Play.
Your apps will appear on the Apps screen as they are installed. The Apps and Home screen shortcuts
will be reorganized as in your backup after all of your apps have been installed. You can continue
using HTC One S9 while apps are being restored.
Transferring content from an Android phone
On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to
HTC One S9.
The types of locally stored content on your old phone that the HTC Transfer Tool can transfer
include contacts, messages, calendar events, music, photos, videos, and some settings. More types of
data such as call histories, email accounts, and some HTC app settings can be transferred from HTC
phones that have HTC Sense 5.5 or higher.
You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone.
1. From the Home screen, tap > Settings > Get content from another phone.
2. Choose whether to transfer from an HTC Android phone or other Android phone.
3. On the Get content from another phone screen, tap Next.
4. Follow the steps shown on HTC One S9 to download the HTC Transfer Tool from
Google Play to your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears on HTC One S9
before you continue.
If the PIN code doesn't appear, tap Retry on your old phone. If it still won't appear, this may
mean that your old phone is unable to connect to HTC One S9. When this happens, try
another transfer method.
6. Tap Confirm on your old phone.
7. On your old phone, choose the types of content you want to transfer, tap Transfer, and then
tap Yes.
8. Wait for the transfer to finish.
9. Tap Done on both phones.
19 Phone setup and transfer

Ways of transferring content from an iPhone
If you have an iPhone, there are easy ways to transfer your contacts, messages, and other content to
HTC One S9.
§Back up and restore iPhone content through iCloud. To find out how, see Transferring
iPhone content through iCloud on page 20.
§Back up iPhone content using iTunes on your computer, and then use HTC Sync Manager to
transfer the content to HTC One S9. For details, see Transferring iPhone content and apps to
your HTC phone on page 121.
Transferring iPhone content through iCloud
If you have an iCloud account, sync iPhone content to your iCloud storage, and then transfer the
content to HTC One S9. You can transfer the following types of content from iCloud: contacts,
bookmarks, text messages, messages from iMessage, calendar events, and photos.
1. From the Home screen, tap > Settings > Get content from another phone.
2. Tap iPhone > Import from iCloud backup.
3. Follow the steps shown onscreen to back up your iPhone content to your iCloud storage.
4. Enter your iCloud email address and password, and then tap Sign in.
5. Choose the iPhone backup that you want to transfer to HTC One S9, and then tap Next.
6. Choose the types of content you want to transfer, and then tap Import.
7. Wait for the transfer to finish, and then tap Done.
Only some contact details can be transferred, such as the contact name, photo, postal address,
email address, birthdate, anniversary date, and notes.
Other ways of getting contacts and other content
There are different ways you can individually add contacts and other content to HTC One S9.
Sync with your
computer Use HTC Sync Manager to sync contacts, documents, playlists, and more between HTC One S9 and your computer running a Windows®or OS X
operating system.
You can also use it to transfer your iTunes backup that contains contacts,
messages, and other content from an iPhone from your computer to
HTC One S9.
Google Account Google contacts are imported to HTC One S9 after you sign in to your
Google Account. You can also create more Google contacts right from
HTC One S9.
Social network
accounts Log in to your favorite social networks to sync contact information from them.
20 Phone setup and transfer