HTC PG86100 User manual

i
Introduction
This User Guide introduces you to Sprint®service and
all the features of your new device. It’s divided into four
sections:
⽧Section 1: Getting Started
⽧Section 2: Your Device
⽧Section 3: Sprint Service
⽧Section 4: Safety and Warranty Information
Your Device’s Menu
The following table outlines your device’s main menu
structure. From the Home screen, press to open the
menu. If the screen is locked, pull the ring or press
to unlock it.
Note: Because of updates in phone software, this printed
guide may not be the most current version for your
phone. Visit www.sprint.com and sign on to My Sprint
to access the most recent version of the user guide.
WARNING: Please refer to the Important Safety
Information section on page 262 to learn
about information that will help you safely use
your device. Failure to read and follow the
Important Safety Information in this device
guide may result in serious bodily injury, death,
or property damage.
Tip: For most programs or games on the device, pressing
brings up options available for the application or
game.
All apps
Notifications
Personalize
1: Personalize display
1: Scene 2: Skin
3: Wallpaper 4: Lock screen
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2: Add items to Home
1: Widget 2: App
3: Shortcut 4: Folder
3: Personalize sound
1: Sound set 2: Ringtone
3: Notification sound 4: Alarm
Wallpaper
1: HTC wallpapers 2: Live wallpapers 
3: Gallery
Ringtones
Settings
1: Personalize (see “Personalize” on page i)
2: Wireless & networks
1: Airplane mode
2: Wi-Fi
3: Wi-Fi settings
1: Wi-Fi 2: Network notification
3: Wi-Fi Protected Setup 4:Add Wi-Fi network
4: Bluetooth
5: Bluetooth settings
1: Bluetooth 2: Device name
3: Discoverable 4: Advanced Settings
5: Scan for devices
6: Sprint Hotspot
7: Sprint Hotspot settings
1: Router name (SSID) 2: Security
3: Password 4: Manage users
8: 4G
9: 4G settings
1: 4G 2: Network provider
3: Signal strength 4: IP address
10: VPN settings
11: Mobile network
12: Mobile networks
1: Data roaming 2: Data roaming sound
3: Data Roam Guard 4: Call guard
5: Roaming Guards 6: Enable always-on
mobile data
13: USB tethering
14: USB tethering setting
15: Internet Pass-through
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3: Call
1: Voicemail service
2: Voicemail settings
3: Clear voicemail notification
4: TTY mode
1: TTY Off 2: TTY Full
3: TTY HCO 4: TTY VCO
5: Phone settings
1: Edit default message 2: Edit message
3: Save to contacts
6: DDTM mode
7: Voice Privacy
8: Automatic prepend
9: Plus code dialing
10: Internet call settings
1: Accounts 2: Use Internet calling
4: Sound
1: Sound profile 2: Volume
3: Vibrate 4: Phone ringtone
5: Quiet ring on pickup 6: Pocket mode
7: Flip for speaker 8: Audible touch
9: Notification sound 10: Pulse notification light
11: Audible touch tones 12: Audible selection
13: Screen lock sounds 14: Haptic feedback
15: Emergency tone
5: Display
1: Auto-rotate screen 2: 3D home screen
3: Animation 4: Brightness
5. Screen timeout 6: Notification flash
7: G-Sensor calibration
6: Accounts & sync
1: Background data
2: Auto-sync
3: Exchange ActiveSync (if available)
1: General settings 2: Mail
3: Contacts 4: Calendar
5: Update when opened 6: Update schedule
4: Facebook (if available)
1: Account settings 2: Sync Contacts
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5: Facebook for HTC Sense (if available)
1: Sync live feed 2: Sync Calendar
3: Sync contacts 4: Update schedule
6: Flickr (if available)
1: Sync stream 2: Sync contacts
3: Update schedule
7: Google (if available)
1: Sync Contacts 2: Sync Gmail
3: Sync Calendar
9: HTC Sense (if available)
10: Mail (if available)
1: Account settings 2: Sync mail
3: Update when opened 4: Update schedule
11: Qik Video (if available)
1: Account Settings 2: Sync contacts
12: Twitter for HTC Sense (if available)
1: Sync Peep 2: Sync Friend
3: Update when opened 4: Update schedule
13: Watch Account
1: Account Settings
2: Update widget when opened
14: New s
1: Sync news 2: Update when opened
3: Update schedule
15: Stocks
1: Sync stock info 2: Update when opened
3: Update schedule
16: Weather
1: Sync weather 2: Update when opened
3: Update schedule
7: Location
1: Use wireless networks 2: Location setting
3: Use GPS satellites 4: Phone finder
8: Search
1: Google search 2: Searchable items
3: Clear shortcuts
9: Privacy
1: Display message text on lock screen
2: Back up my settings 3: Automatic restore
10: Connect to PC
1: Default connection type2: Ask me
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11: Security
1: Set up screen lock 2: Visible passwords
3: Set password 4: Use secure credentials
5: Install from SD card 6: Clear all credentials
12: Applications
1: Unknown sources 2: Manage applications
3: Running services 4: Development
5: Storage use 6: Start automatically
7: Notifications
13: SD & phone storage
1: Total space 2: Available space
3: Unmount SD card 4: Erase SD card
5: Available space 6: Make more space
7: Factory data reset
14: Date & time
1: Automatic 2: Set date
3: Select time zone 4: Set time
5: Use 24-hour format 6: Select date format
14: Language & keyboard
1: Select language
1: English 2: Español
2: Swype
1: Language 2: Word prediction
3: Audio feedback 4: Vibrate on keypress
5: Enable tip indicator 6: Auto-spacing
7: Auto-capitalization 8: Show complete trace
9: Word choice window 10: Speed vs. accuracy
11: Swype help 12: Tutorial
3: Touch Input
1: Keyboard types 2: International keyboard
3: Bilingual prediction 4: Text input
5: Chinese text input 6: Tutorial
7: Trace keyboard 8: Personal dictionary
15: Accessibility
16: Voice input & output
1: Voice recognizer settings
2: Text-to-speech settings
17: System updates
1: Firmware update 2: Update profile
3: Update PRL 4: HTC software update
18: About phone
1: Tell HTC
1: Report errors to HTC 2: Report preference
3: Report usage to HTC 4: Send reports
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2: Phone identity
1: Model number 2: MEID
3: Phone number 4: IMSI
5: Current username
3: Battery
1: Battery status 2: Battery level
3: Battery use 4: Up time
5: Awake time
4: Hardware information
1: Hardware version 2: Processor
3: Memory 4: Display
5: Main camera 6: Front camera
7: Wi-Fi 8: Wi-Fi MAC address
9: Bluetooth 10: Bluetooth address
11: 4G MAC address
5: Software information
1: Android version 2: HTC Sense version
3: Software number 4: More
5: PRI Version 9: PRL Version
6: Legal information
1: HTC legal 2: Sprint legal
3: Google legal 4: Open source licenses
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Section 1
Getting Started
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2 1A. Setting Up Service
⽧Setting Up Your Device (page 2)
⽧Activating Your Device (page 3)
⽧Setting Up Your Voicemail (page 4)
⽧Sprint Account Passwords (page 4)
⽧Getting Help (page 5)
Setting Up Your Device
1. Install the battery.
䡲Insert a coin or other flat object into the slot at the
bottom of the battery compartment cover and lift
the cover up gently to remove.
䡲Insert the battery, contacts end first, and then
gently press the battery into place.
1A. Setting Up Service
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1A. Setting Up Service 3
Setting Up Service
䡲Replace the battery compartment cover, making
sure all the locking tabs are seated and there are
no gaps around the cover.
2. Press to turn the device on.
䡲If your device is activated, it will turn on, search for
Sprint service, and enter standby mode.
䡲If your device is not yet activated, see “Activating
Your Device” for more information.
3. Make your first call.
䡲Tap .
䡲Use the onscreen keypad to enter a phone
number.
䡲Tap .
Activating Your Device
䢇If you purchased your device at a Sprint Store, it is
probably activated and ready to use.
䢇If you received your device in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation,
make a phone call.
䢇If you received your device in the mail and you are
activating a new device for an existing number on your
account, you will need to go online to activate your
new device.
䡲From your computer’s Web browser, go to
www.sprint.com/activate and complete the
onscreen instructions to activate your device.
When you have finished, make a phone call to
confirm your activation. If your device is still not
activated or you do not have access to the Internet,
contact Sprint Customer Service at 1-888-211-4727
for assistance.
Note: When you turn on your device for the first time, you will be
given options to let you quickly set up various accounts,
such as your Google account, Facebook, Flickr, Twitter,
Microsoft®Exchange ActiveSync®, and other email
accounts. We recommend that you skip these.
Note: Your phone’s battery should have enough charge for
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 20 for details.
Tip: Do not press while the phone is being
activated. Pressing cancels the activation
process.
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4 1A. Setting Up Service
Setting Up Your Voicemail
Your device automatically transfers all unanswered calls
to your voicemail, even if your device is in use or turned
off. You should set up your Sprint Voicemail and personal
greeting as soon as your device is activated. Always use
a password to protect against unauthorized access.
1. Press and tap > Voicemail.
2. In the Personalize your voicemail window, tap
Personalize now.
3. Your device will automatically connect with Sprint
voicemail service. Follow the system prompts to:
䡲Create your password.
䡲Record your name announcement.
䡲Record your greeting.
For more information about using your voicemail, see
“Voicemail” on page 164.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account
user name and password when you sign on to
www.sprint.com. (Click Sign in and then click Sign up
now! to get started.) If you are not the account owner (if
someone else receives the bill for your Sprint service),
you can get a sub-account password at www.sprint.com.
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing 1-888-211-4727 from any
other phone.
Note: Voicemail Password
Sprint strongly recommends that you create a
password when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your device is able to
access your voicemail messages.
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1A. Setting Up Service 5
Setting Up Service
Voicemail Password
You’ll create your voicemail password when you set up
your voicemail. See “Setting Up Your Voicemail” for
more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to www.sprint.com or call Sprint Customer
Service at 1-888-211-4727.
Getting Help
Managing Your Account
Online: www.sprint.com
䢇Access your account information.
䢇Check your minutes used (depending on your Sprint
service plan).
䢇View and pay your bill.
䢇Enroll in Sprint online billing and automatic payment.
䢇Purchase accessories.
䢇Shop for the latest Sprint phones.
䢇View available Sprint service plans and options.
䢇Learn more about data services and other products
like games, ring tones, screen savers, and more.
From Your Sprint Phone
1. Press and tap .
2. Do any of the following:
䡲Tap to check minute
usage and account balance.
䡲Tap to make a
payment.
䡲Tap to access a
summary of your Sprint service plan or get
answers to other questions.
From Any Other Phonea
䢇Sprint Customer Service: 1-888-211-4727.
䢇Business Customer Service: 1-800-927-2199.
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6 1A. Setting Up Service
Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳Tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
䊳Tap .
For more information or to see the latest in products
and services, visit us online at www.sprint.com.
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Section 2
Your Device
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8 2A. Device Basics
⽧Your Device (page 8)
⽧Turning Your Device On and Off (page 11)
⽧Viewing the Display Screen (page 13)
⽧Battery and Charger (page 18)
⽧Getting Around Your Device (page 21)
⽧Displaying Your Phone Number (page 23)
⽧Making and Answering Calls (page 23)
⽧Speed Dialing (page 28)
⽧Dialing Sprint Services (page 29)
⽧Entering Text (page 29)
⽧Home Screen (page 35)
Your Device
Tip: Device Software Upgrades – Updates to your device’s
software may become available from time to time. 
Sprint will automatically send critical updates to your
device. You can also check for and download updates
by pressing > , and then tapping Settings >
System updates > Firmware update to search for and
download available updates.
2A. Device Basics
1
2
10
3
4
5
9
8
7
6
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2A. Device Basics 9
Device Basics
Key Functions
1. Earpiece lets you hear the caller and automated
prompts.
2. Proximity Sensor automatically switches the display
screen off when you hold the device near your
face during a call. When activated, the proximity
sensor does not affect the device’s 3G, 4G, or 
Wi-Fi connection.
3. Display Screen displays all the information needed
to operate your device, such as the call status, the
People list, the date and time, and the signal and
battery strength.
4. Menu Key allows you to open a list of actions that
you can do on the current screen.
5. Home Key takes you back to the Home screen.
When in standby mode, press and hold to open
the recently used applications window.
6. Microphone allows other callers to hear you clearly
when you are speaking to them.
7. Search Key allows you to search information on the
current screen or application. For example, while in
People, press to search for a contact.
8. Back Key allows you to go back to the previous
screen, or close a dialog box, options menu, the
Notifications panel, or onscreen keyboard.
9. Front camera allows you to take photos and videos
or start a video call.
10. Front Indicator Light (LED) shows your device’s
connection status at a glance.
11. 3.5 mm Headset Jack allows you to plug in either a
stereo headset or an optional headset for
convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
12. Power Button lets you turn the device on or off, turn
the screen on or off, restart the device, or switch
the device to airplane mode.
11 12
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18
19
17
17
13
15
16
14
10 2A. Device Basics
13. Volume Button allows you to adjust the ringer or
media volume or adjust the voice volume during a
call.
14. Dual flash helps illuminate subjects in low-light
environments when the camera is focusing and
capturing a photo or video.
15. Capture Mode Button allows you to set the camera
to capture photos or videos in 2D or 3D.
16. Camera Button allows you to open the camera. If
the camera is opened, press this button to capture
the photo or start recording video.
17. Camera lenses allow you to capture high-definition
photos and videos in 2D or 3D.
18. Charger/Accessory Jack allows you to connect the
device charger or the USB cable (included).
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
19. Speaker lets you hear the different ringers and
sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
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2A. Device Basics 11
Device Basics
Turning Your Device On and Off
Turning Your Device On
䊳Press at the top of the device.
Turning Your Device Off
1. Press and hold for about two seconds.
2. On the Phone options menu, tap Power off.
3. In the Power off confirmation box, tap OK.
Restarting Your Device
1. Press and hold for about two seconds.
2. On the Phone options menu, tap Restart.
3. In the Restart phone confirmation box, tap Restart.
Turning the Screen Off When Not in Use
To save battery power, the device automatically turns
off the screen after a certain period of time when you
leave it idle. You will still be able to receive messages
and calls while the device’s screen is off.
You can also turn off and lock the screen by pressing
. Pressing again or receiving an
incoming call will turn on your device screen and show
the lock screen.
Note: When the screen is locked and you press , it
will only turn off the screen and not the device. You will
need to unlock the screen first before you press and
hold to turn the device off. See “Turning the
Screen Off When Not in Use” for details.
Note: Restarting the device will close all running apps and
will clear all temporary files in the device’s memory.
Make sure to save your work before restarting the
device.
Tip: For information on how to adjust the time before the
screen turns off, see “Display Settings” on page 44.
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12 2A. Device Basics
Using the Lock Screen
Aside from protecting the device’s screen from
unwanted taps, the lock screen also displays important
information, updates, and messages at a glance, or
provide shortcut icons to your favorite applications.
To unlock the screen:
1. When the screen is off, press to show
the lock screen.
2. Pull the ring up to unlock the screen. When you
have an incoming call, pulling the ring up answers
the call.
– or –
Drag a shortcut icon, a photo, or a message board
to the ring to unlock the screen and launch the
related application. Note: If you have set up a screen lock, you will be prompted
to draw the pattern, enter the PIN, or enter the
password. For more information on how to create and
enable a screen lock, see “Protecting Your Device with
a Screen Lock” on page 50.
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2A. Device Basics 13
Device Basics
Viewing the Display Screen
Your device’s display screen provides information
about notifications and your device’s status. This list
identifies the symbols you’ll see on your device’s
display screen:
Status Bar – Notification Icons
New Text or Multimedia Message
New Voicemail
New Gmail message
New Microsoft Exchange ActiveSync or
POP3/IMAP email message
Problem with Text/Multimedia Message
delivery
New instant message from Google Talk
Upcoming event
Music is playing
General notification (for example, sync error)
Storage card is low on free space
Wi-Fi is on and wireless networks are
available
Data synchronizing – connected to HTC
Sync
New location detected
More (undisplayed) notifications
Call in progress (Voice Privacy locked)
Call in progress (Voice Privacy unlocked)
Missed call
Status Bar – Notification Icons
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14 2A. Device Basics
Uploading data (animated)
Downloading data (animated)
Waiting to upload
Content downloaded
Device connected to computer via USB
cable
Storage card is safe to remove or storage
card is being prepared
No storage card installed in the device
New tweet
Updates available for an application
Status Bar – Notification Icons
Status Bar – Device Status Icons
Signal Strength 
(More bars = stronger signal)
No Service
Device is “roaming” off the Nationwide Sprint
Network
Sprint 3G data service (EVDO) available
Sprint 3G data service (EVDO) available and
active (with icon animation)
Sprint 3G data service is currently
unavailable
Sprint 1xRTT network available
Sprint 1xRTT network available and active
(with icon animation)
Sprint 1xRTT network is currently unavailable
2011/04/20
For certification review only