HTC S620 - Smartphone - GSM User manual

Your Guide to
BT Ofce Anywhere
Your complete mobile ofce solution
8396 YOA Business UG A5 [12].indd 1 4/12/07 17:13:14

Important.
Use the separate Installation Guide rst, to set up your handset.
Welcome
8396 YOA Business UG A5 [12].indd 2 4/12/07 17:13:14

Contents
HTC S620
Getting to know your phone 1
Accessories 6
Home screen 7
Application and status icons 8
LED indicators lights 13
BT Openzone 14
Register and use Wi-Fi at other Hubs 16
Surf the net 18
Internet calls 20
Send and receive emails and texts 21
Other features 22
Voicemail 1571 24
Using abroad 26
Phone security 28
Useful numbers 30
Ofce Anywhere FAQs And Troubleshooting 32
Contents
8396 YOA Business UG A5 [12].indd 3 4/12/07 17:13:14

Your HTC S620
8396 YOA Business UG A5 [12].indd 4 4/12/07 17:13:15

Getting to know your phone
Item Function
1. Speaker Listen to a phone call.
2.
Display Screen
3. Left SOFT KEY Press to perform the command shown in the label above
the button.
4. TALK
Press to dial a phone number, answer a call, switch to
another call, or put a call on hold. Press and hold to activate/
deactivate speakerphone mode .
5. HOME Press to go to the Home Screen.
6. QWERTY Keyboard This is similar to a standard keyboard on a PC.
7. Keypad Lock Press and hold to lock and unlock the keypad.
8. Key
Press once to type symbols (characters in blue) and enter
numbers in text fields. Press twice for continuous symbol
or number entries.
9. Key Press to type a single capital letter. Press the FN key then
this key to type in all caps.
10. Microphone Speak into the microphone when receiving or making a
phone call or during voice recording.
11. Key Press to open the Symbol table (when typing text) or the
Camera program.
12. Key Press to open Internet Explorer Mobile.
13. Key Press to open the Messaging program.
14. BACK Press to go to the previous screen, or backspace
over characters.
15. END Press to end a call, or press and hold to lock the phone.
16.
Right
SOFT KEY
Press to perform the command shown in the label above
the button.
17. NAVIGATION
CONTROL/ENTER
Use to scroll left, right, up, or down. Press the centre to
use as the ENTER button.
18. LED Indicators The top LED indicators (green/red/amber) notify you of
the battery and network status of your phone respectively,
while the bottom indicators (blue/green) notify you
of Bluetooth and Wi-Fi connectivity status. For more
information about LED Indicators, see the table at the end
of this section.
1
8396 YOA Business UG A5 [12].indd 5 4/12/07 17:13:16

2
9 10 11
12
13
14
15
16
18
17
1
2
4
5
6
8
3
7
8396 YOA Business UG A5 [12].indd 6 4/12/07 17:13:16

18 19 20 21 22
23
24
3
25
8396 YOA Business UG A5 [12].indd 7 4/12/07 17:13:16

Item Function
18. POWER Press and hold to turn the phone on or off. Or press and
quickly release the POWER button to display the Quick
List, which allows you to change profiles, open Comm
Manager, and enable/disable key lock and enable/
disable device lock.
19. Camera Lens
20. Self-Portrait
Mirror
Turn the back side of your phone to face yourself so
that your image reflects on the mirror when taking
self-portrait shots.
21. Back Cover Remove to insert battery, SIM card, and Micro SD card.
22. Speakers Listen to audio media or a phone call when using
speakerphone mode (during a call press Menu then
4. Speakerphone On).
23. JOGGR Depending on the selected JOGGR function, scroll the
middle part up or down to adjust the volume or to go
through the items on-screen.
When used as a scrollbar:
• Double-click the middle part to select an item.
• Double-click the top part to go back to the previous screen.
• Double-click the bottom part to open Outlook Mobile.
Click Start > Settings > JOGGR to set the appropriate
function the JOGGR will be used for. Clear the Enable
JOGGR box to disable the JOGGR.
24. Sync Connector/
Earphone Jack
Use for synchronizing data or recharging the battery.
Pry open the rubber cover (from the left) to connect the
earphone to listen to audio media or use the phone’s
hands-free kit.
25. Memory Card
Slot
Remove battery cover, use thumbnail to insert/
remove optional memory card.
4
8396 YOA Business UG A5 [12].indd 8 4/12/07 17:13:17

5
8396 YOA Business UG A5 [12].indd 9 4/12/07 17:13:17

Accessories
The following accessories are provided with the phone:
1
2
3
Important
*BT has added extra services to your handset. Some of the screens and instructions
shown in this guide may differ from those in the HTC S620 user manual.
7
8
6
Accessory Function
1. AC mains adaptor Recharge the phone battery.
2. USB cable Connect your phone to a PC, transfer files between them
and charge battery. Please read ActivSync section
(Other Features chapter) before connecting this cable.
3.
Stereo headset Provides a volume control slider and a Send/End button. You
can press the button to pick up a call or put a call on hold or
press and hold the button to end the call. Plug into Earphone
Jack to listen to audio files.
4. Standard and extended
life batteries
5. Battery covers
6. Foldout Installation
Guide
Enables you to set up and use your device and its main services.
Please retain inside this main guide for future reference.
7. CD CD contains ActivSync software. Not required to get your
phone started - see Other Features chapter.
8. Leather carry case
9. HTC User Manual*
Not illustrated above - HTC User Manual plus, What's New in
Windows Mobile® 6 guide.
4
5
6
8396 YOA Business UG A5 [12].indd 10 4/12/07 17:13:20

The Home screen displays important
information such as new mail messages,
appointments, icons, links to recently used
programs and the status of your handset.
• To access the Home screen from
anywhere, press HOME.
Navigating around the screen
• Use the NAVIGATION CONTROL to scroll UP,
DOWN, LEFT or RIGHT around the screen.
When you have highlighted the
icon or information you want, press
the centre button to Select it.
• Scroll DOWN the Home screen to see
more information.
• Click the information eld to view
or change the settings.
Home screen
7
1
2
3
4
5
6
12
10
98 13
15
7
11
16
14
1. Mobile Network name (BT unless you
are abroad) and Wi-Fi connection status.
2. BT Internet calling status - shows
availability to make internet calls.
Click to set connection priority
between internet calling and
the Mobile network.
3. Phone prole (ringing options, on mute etc).
4. Click to view details of any missed calls.
5. Summary of received emails
and text messages.
6. Current appointments in
Outlook. Click to view details.
7. Recently used programs.
Select and click icon to open.
8. Missed calls.
9. Displays the JOGGR function.
Default setting – adjust volume.
10. Network or connection status large
means GPRS available.
11. Internet Calling availability. When symbol
is shown you can make Internet Calls.
12. Handset status (normal,
ringer off, vibrate etc).
13. Wi-Fi and internet calling status.
14. Power status (charging).
15. Network signal strength. Small
above the power bars indicates GPRS
is active (data being sent or received)
16. Right and left soft key functions – shows
what menus are accessed by pressing
left and right soft key functions.
8396 YOA Business UG A5 [12].indd 11 4/12/07 17:13:21

Icon Description Icon Description
New mail received. Microphone muted.
New SMS text message received. Wi-Fi function enabled, but phone not
connected to a wireless network yet.
Roaming. Wi-Fi connected.
New MSN Messenger message . Connecting to wireless network.
Dialing while no SIM card is
inserted. Synchronizing via Wi-Fi.
Voice call in progress. GPRS available.
Data call in progress. GPRS connecting.
Calls forwarded. GPRS in use.
Call on hold. Lowercase text input.
Missed call. Uppercase text input, caps lock.
Battery level. Uppercase text input.
Low battery. Numeric or symbol (labeled in blue color)
input, locked.
Very low battery. Numeric or symbol input
(labeled in blue color).
Battery charging. Ringer off.
No battery or battery fault. Speakerphone on.
Signal strength. Vibrate call alert.
Radio connected or no signal. JOGGR functions as volume control.
Radio off. JOGGR functions as a scrollbar.
No SIM card installed. JOGGR disabled.
SIM card with fault. Bluetooth on or visible mode.
Sync error. Internet Calling is available.
8
Application and status icons
8396 YOA Business UG A5 [12].indd 12 4/12/07 17:13:21

9
The following table lists icons of the programs that are already installed on your
phone.
Icon Program Description
ActiveSync Synchronise with your Exchange Server email, (see Installation
Guide). Transfer files between your mobile and PC. Please read
ActiveSync in Other features section before using. Accessed using
Start key at Home screen or via ActiveSync icon on your PC.
Calculator Access via Expert icon.
Calendar Keeps track of your appointments, and creates meeting requests.
Call History Keeps track of all phone calls made, received, and missed.
Camera Captures photos in various modes.
Office Mobile Access to Windows Mobile Office software:
Word Mobile View and edit Word documents on your phone.
Powerpoint
Mobile
View Powerpoint documents on your phone.
Excel Mobile View and edit Excel documents on your phone.
PDF Viewer View Adobe Acrobat PDF files on your phone.
Comm
Manager
Lets you easily enable or disable your phone, start or stop
synchronization with your computer, mute your phone, enable
or disable Bluetooth, turn on/off Wi-Fi, stop data services and
enable or disable Direct Push.
Contacts Lists mobile and email contacts.
Message
Option
Advanced Outlook email functions.
8396 YOA Business UG A5 [12].indd 13 4/12/07 17:13:22

Icon Program Description
File Explorer Lets you organize and manage files and folders on your phone.
Games Lets you play two games: Bubble Breaker and Solitaire come with
your phone.
Internet
Explorer
Allows you to browse Web and WAP sites, and to download new
programs and files from the Internet.
Internet
Sharing
Lets your phone act as an external modem for your computer by
using USB port or Bluetooth. Access via Expert icon.
Messaging Lets you send and receive e-mails and text messages.
MIDlet
Manager
Lets you download and install Java-based applications, such as
games and tools, on your phone.
Pictures &
Videos
Collects, organizes, and sorts media files in the My Pictures folder
on your phone or on a storage card.
Settings Personalize your phone to suit the way you use it.
SIM Manager Allows you to manage the contacts that are stored on your SIM
card. You can also use this program to copy SIM contents to
Contacts on your phone. Access via Expert icon.
Speed Dial Lets you create speed dial entries for dialing frequently-called
phone numbers. Access via Expert icon.
Voice Speed
Dial
Lets you call a contact using voice recognition.
Tasks Manager Keeps track of your tasks.
Voice Notes Allows you to create short voice recordings.
Windows Live
Search
Look up maps, phone numbers, local amenities, directions.
10
Application and status icons
8396 YOA Business UG A5 [12].indd 14 4/12/07 17:13:23

11
Icon Program Description
BT Settings Enter your Openzone credentials to allow browsing/email at
Wi-Fi hotspots.
Video
Recorder
Captures video clips in various modes and duration.
Windows
Media
Lets you play back video and audio files.
VoIP Internet Calling is enabled. Appears on top of icon bar.
8396 YOA Business UG A5 [12].indd 15 4/12/07 17:13:23

12
8396 YOA Business UG A5 [12].indd 16 4/12/07 17:13:23

LED indicator lights
Various colours that might display in the two LED Indicators are summarized here.
Top LED Status
Solid green Battery is fully charged.
Blank Battery case is empty, no SIM card inserted or phone is off.
Solid amber Battery is charging or the phone is using ActiveSync to
synchronize with a PC.
Solid red Battery is not installed or battery is over-discharged.
Flashing green Connected to the network.
Flashing red Battery very low (less than 10%).
Flashing amber Battery temperature is hotter or colder than the functional limits
of 0 to 48 degrees Celsius (32 to 118 degrees Fahrenheit), and
has stopped charging.
Amber/Green LED off Battery fault. The “Battery Fault” indicator
( ) is displayed. In this case, the flashing green LED can be
recovered by unplugging the AC adapter.
Bottom LED Status
Flashing blue Bluetooth mode set to “On” or “Visible” mode.
Flashing green Connected to Wi-Fi network.
133
8396 YOA Business UG A5 [12].indd 17 4/12/07 17:13:23

BT Openzone
14
BT Openzone
By following the separate Installation Guide you
should have already registered your handset to BT
Openzone and have made an Internet call using
BT VoIP. This section describes how to use BT
Openzone to browse the web and check email.
Using BT Openzone
BT Openzone Hotspots and partner hotspots give
you Wi-Fi access to the Internet for VoIP calls
and surng the net when you are out and about.
To nd your nearest Openzone Hotspot,
visit www.btopenzone.com/nd
You can use BT Openzone Hotspots
and partner hotspots such as The Cloud
providing you have at least one of:
• A BT Openzone account as part of
your BT Ofce Anywhere contract.
• Pay per minute BT Openzone vouchers.
• Inclusive BT Openzone minutes
on your BT Home Hub as part of a
BT Total Broadband package.
You can use BT Openzone Hotspots and partner
hotspots wherever they are available.
Register and connect to BT Openzone
1. Ensure the Wi-Fi icon is displayed
and you are in a location which offers
BT Openzone coverage. This means
you are within a Wi-Fi hotspot.
2. From the Home screen, press Start and
scroll to the BT OA Settings icon.
3. Click Openzone Settings.
4. Enter your Openzone username and
password, if they have not already
been entered, then click OK.
8396 YOA Business UG A5 [12].indd 18 4/12/07 17:13:24

15
5. Open Internet Explorer
Note: if you see this screen, log in using
your BT Ofce Anywhere Openzone
account Username and Password.
From here you can browse the web or
use email using BT Openzone.
For subsequent usage at BT Openzone
sites click Login to Openzone from
the BT OA Settings icon.
IMPORTANT: When you have nished browsing/
emailing at a BT Openzone site, press the
Back button to return to the BT Openzone
Home page and log out. Otherwise you will
remain connected and using BT Openzone
minutes for up to 15 additional minutes. If
you run out of BT Openzone minutes, you still
have access but will be charged for usage.
Keep a note of your account status from the
Openzone Login screen.
Managing your BT Openzone minutes
If you run out of BT Openzone minutes you will
still have access but will be charged for over use.
Please keep note of your account status from the
Openzone Login Screen.
Using the Cloud
If you are in a Cloud hotspot (refer to
thecloud.net for more details) then
you can login to your BT Openzone
account via the partners area.
Using Wi-Fi Hotspots abroad
BT Openzone is UK based and Openzone user
names and passwords may not work abroad.
You may also incur additional charges. Please
check: http://www.btopenzone.com/nd/
roaming.jsp for partners and charges.
8396 YOA Business UG A5 [12].indd 19 4/12/07 17:13:24

16
Make sure you have set up your handset
and your own BT Hub according to
the separate Installation Guide.
This section reminds you how to connect
to additional hubs or wireless routers.
When using Wi-Fi to connect via a BT Home
or BT Business Hub or compatible wireless
router, you are not using the mobile network
to send/receive email, to surf the web and, if
Internet Calling is Selected, to make phone calls.
Internet browsing and le email downloads
will usually be much faster using Wi-Fi and you
will also benet from lower cost charges.
Before your start this section, make sure you
have all the relevant data about the connection
to which you want to connect such as network
name, network type, security key type and
Wi-Fi name (SSID). Some of these are optional
dependent upon the connection. Please contact
your IT department or router manufacturer
for this information if you do not know these.
BT offers expert help and advice on BT
products. We will try to help with connection
to non-BT equipment but you may need to
refer to the manufacturer for further help.
Add a new Wi-Fi contact.
If the Wi-Fi connection you want to connect
to is not in the list you can create a new
one. Your handset will prompt you for a
security key. In many cases as with BT Hubs
the security key is printed on the side of the
hub. If this has been changed or it is not a
BT Hub please ask your IT administrator.
Please note non-BT hubs may use other
security standards that the BT Ofce
Anywhere device does not support.
1. From the Home screen press the Start
Soft Key, select Comm Manager, then
Wi-Fi or press 3. An orange cross
should be shown – if it is then click
icon 3 again to remove it.
Register and use Wi-Fi at other Hubs
8396 YOA Business UG A5 [12].indd 20 4/12/07 17:13:24