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HUAWEI U8860 V100R001
HUAWEI U8860 Smartphone FAQs
2012-03-20
Huawei Confidential
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HUAWEI U8655 Smartphone FAQs
HUAWEI U8655
V100R001
Issue
01
Date
2012-03-19

HUAWEI U8860 V100R001
HUAWEI U8860 Smartphone FAQs
2012-03-20
Huawei Confidential
Page 1 of 76
Contents
Change History.................................................................................................................................1
1 Basics ...............................................................................................................................................1
1.1 Your Phone at a Glance ....................................................................................................................................1
1.2 Installation........................................................................................................................................................3
1.2.1 How Do I Install a SIM Card, a microSD Card, and the Battery? ..........................................................3
1.3 Home Screen....................................................................................................................................................4
1.4 How Do I Edit the Application List?................................................................................................................4
1.5 Status Icons ......................................................................................................................................................8
1.6 Text Messages ..................................................................................................................................................9
1.6.1 What Is the Difference Between Text Messages in an Android OS and Those in a Traditional System?
What Is the Advantage of Text Messages in the Android OS?.........................................................................9
1.6.2 How Do I Change the Input Method?...................................................................................................10
1.6.3 Does the Phone Receive a Long Text Message as Several Messages or a Complete Message?...........10
1.6.4 How Do I Identify Received and Sent Messages? ................................................................................10
1.6.5 How Many Text Messages Can Be Stored on My Phone?.................................................................... 11
1.6.6 If I Forward a Message in a Thread, Are All the Other Messages in the Thread Automatically Sent with
That Message I Forward?...............................................................................................................................13
1.6.7 How Do I Set an Audio File as My Ringtone for Incoming Calls or New Messages?..........................13
1.6.8 How Do I Set Notification Mode for New Messages?..........................................................................14
1.6.9 How Many English Characters Can Be Contained in a Long Text Message? ......................................14
1.6.10 How Do I Delete All Threads?............................................................................................................14
1.7 Multimedia Messages.....................................................................................................................................14
1.7.1 How Do I Send a Multimedia Message?...............................................................................................14
1.7.2 Are There Any Restrictions on the Size, Format, or Resolution of a File to Be Attached to a
Multimedia Message? ....................................................................................................................................15
1.7.3 What Causes a Failure to Send or Receive a Multimedia Message? How Can I Solve the Problem? ..15
1.7.4 How Do I Change the Font Size of SMS or MMS Text?......................................................................17
1.8 Call.................................................................................................................................................................17
1.8.1 How Do I Check My Total Call Duration and Data Traffic? ................................................................17
1.8.2 How Do I Switch Between Multiple Ongoing Calls? ...........................................................................17
1.8.3 Does the Phone Support Video Calls?...................................................................................................17
1.8.4 Can I Use the Key on the Headset to Answer an Incoming Call or Play Music?..................................17

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2012-03-20
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1.8.5 Can I Copy Multiple Contacts from the Phone to the SIM Card at a Time? If Yes, After I Doing So, the
Number of Contacts Saved to the SIM Card Is Less Than the Number of Contacts Copied from the Phone,
Why?..............................................................................................................................................................18
1.9 Music..............................................................................................................................................................18
1.9.1 How Do I View the Lyrics of a Song When the Song Is Playing? ........................................................18
1.9.2 When Playing Music or Videos, Does the Media Player Support Functions Such as Fast-forward,
Rewind, Pause, and Repeat? ..........................................................................................................................18
1.9.3 If an Audio File on My microSD Card Is Set as My Ringtone, Does the Phone Use the File as My
Ringtone After I Remove the microSD Card? ...............................................................................................18
1.9.4 How Do I Create a Playlist?..................................................................................................................18
1.9.5 How Many Playing Modes Does Music Support?................................................................................20
1.9.6 How Do I Play Audio Files in the Background and Exit Music?..........................................................22
1.10 Camera .........................................................................................................................................................23
1.10.1 What Are the Default Paths for Saving Pictures and Videos? Can I Change the Paths?.....................23
1.10.2 What Picture Formats and Resolutions Does Camera Support? .........................................................23
1.10.3 How Many Cameras Does the Phone Come with? What Are the Specifications for the Cameras? Do
They Support Autofocus?...............................................................................................................................24
1.10.4 How Many White Balance Modes Does Camera Provide?.................................................................24
1.10.5 What Video Formats and Resolutions Does Camera Support? ...........................................................24
1.10.6 Does Camera Support Video Playback in Full-Screen Mode?............................................................24
1.10.7 Can I Take Pictures or Record Videos When an External microSD Card Is Unavailable? .................25
1.10.8 How Do I Disable the Shutter Sound? ................................................................................................25
1.10.9 How Do I Set the Phone to Save Pictures, Videos, and Sound Recordings to My microSD Card After
They Are Captured or Recorded?...................................................................................................................25
1.10.10 How Do I Add a Frame to a Picture? ................................................................................................25
1.10.11 I Cannot Open Some Pictures or Videos, Why?................................................................................25
1.11 Streaming Media ..........................................................................................................................................25
1.11.1 I Cannot View Streaming Media, Why?..............................................................................................25
1.11.2 Does the Phone Stop Playing Streaming Media When I Receive an Incoming call? If Yes, Will It
Continue to Play the Streaming Media After the Call?..................................................................................27
1.11.3 Why Does the Phone Fail to Play Some Streaming Media?................................................................27
1.11.4 What Causes Poor Quality of Online Streaming Media Played by the Phone?...................................27
1.11.5 Will the Phone's Internal Storage Become Insufficient When Online Streaming Media Is Playing?..27
1.12 Bluetooth......................................................................................................................................................27
1.12.1 My Phone Cannot Be Discovered by Other Devices, Why? How Can I Solve the Problem? ............27
1.12.2 What Files Can Be Transmitted Using Bluetooth? .............................................................................28
1.12.3 Can I Use Bluetooth to Synchronize Data with a Computer?.............................................................28
1.12.4 How Do I Make Calls or Listen to Music Using a Bluetooth Headset?..............................................29
1.12.5 What Is the Bluetooth Range?.............................................................................................................29
1.12.6 I Cannot Pair My Phone with Other Bluetooth Devices, Why?..........................................................29
1.12.7 Can I Connect My Phone to a Computer and Access the Internet Using Bluetooth?..........................29
1.13 How Do I Add or Remove an Email Account? ............................................................................................29
1.14 GPS Navigation............................................................................................................................................34

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1.14.1 Does My Phone Support GPS Navigation?.........................................................................................34
1.14.2 How Can I Use Wireless Networks or GPS Satellites for Maps to Implement Location and
Navigation Functions? ...................................................................................................................................34
1.14.3 What Can I Do If the Navigation Application on My Phone Cannot Receive Signals from GPS
Satellites?.......................................................................................................................................................34
1.14.4 When Indoor, My Phone Usually Fails to Locate My Position; When It Finally Locates My Position,
the Displayed Position Is Far from the Actual Position, Why? Does My Phone Support Voice Navigation?34
1.15 What Are Smartphones?...............................................................................................................................35
1.16 What OS Does My Phone Run?...................................................................................................................35
1.17 How Do I Install the USB Driver for My Phone? Does My Phone Come with HiSuite? ............................35
1.18 What Is My Phone's CPU Frequency? I Use a Third-Party Application to Check the Frequency But the
Result Is Different from the Nominal Value, Why? .............................................................................................35
1.19 Does My Phone Support the Canvas? ..........................................................................................................35
1.20 Does My Phone Come with a Full Touchscreen?.........................................................................................35
1.21 Does My Phone Come with an Accelerometer? How Do I Use It?..............................................................36
1.22 Does My Phone Come with an FM Radio? How Do I Use It?.....................................................................36
1.23 Does My Phone Support a Digital Compass? ..............................................................................................36
1.24 How Much Available Space Does My Phone Provide?................................................................................36
1.25 Is My Phone's Antenna Embedded? .............................................................................................................36
1.26 Can I Download Themes to My Phone?.......................................................................................................36
1.27 Is My Phone's SIM Card Removable or Integrated? ....................................................................................37
1.28 How Do I Enter and Exit Safe Mode?..........................................................................................................37
1.29 Does My Phone Support Multi-Touch?........................................................................................................39
1.30 Does My Phone Support Scheduled Power-On and Power-Off? .................................................................39
1.31 Can I Use My Phone as a Portable Wi-Fi Hotspot? .....................................................................................39
1.32 Is My Phone's Touchscreen Capacitive or Resistive?...................................................................................39
1.33 What OSs Does My Phone Support If I Use It as a Modem?.......................................................................39
1.34 Does My Phone Support VPNs? ..................................................................................................................40
2 Common Settings........................................................................................................................41
2.1 How Do I Upgrade My Phone's Software? ....................................................................................................41
2.2 How Do I Install the ADB Driver?.................................................................................................................41
2.3 How Do I Configure Network Settings? ........................................................................................................43
2.4 Wi-Fi ..............................................................................................................................................................44
2.4.1 How Do I Use My Phone as a Wi-Fi Hotspot and Access the Internet from Another Device Using My
Phone's Mobile Data Connection?.................................................................................................................44
2.4.2 Does My Phone Support Wi-Fi? ...........................................................................................................45
2.4.3 My Phone Is Connected to a Wi-Fi Network But Cannot Open Web Pages, Why?..............................45
2.4.4 What Can I Do If My Phone Can Detect Wi-Fi Signals from Devices Other Than a Wireless Router
After the Phone's Wi-Fi Is Turned On?..........................................................................................................45
2.4.5 How Can I Judge Whether My Phone Is Using Its Mobile Data Connection or a Wi-Fi Connection to
Access the Internet? .......................................................................................................................................46
2.4.6 I Am Connected to a Wi-Fi Hotspot But Cannot Access the Internet, Why?........................................46

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2.4.7 What Can I Do If the Wi-Fi Option Is Unavailable or If My Phone Automatically Turns Off Wi-Fi
After I Turn It On?.........................................................................................................................................46
2.4.8 What Can I Do If My Phone's Wi-Fi Connection Often Disconnects? .................................................47
2.4.9 How Can I Judge Which Network I Am Using for Data Services When My Phone Is Connected to
Both a Wi-Fi Network and a 3G Network?....................................................................................................47
2.5 Internet Access ...............................................................................................................................................47
2.5.1 How Do I Clear My Browser's Cache and Web History? .....................................................................47
2.5.2 Does My Browser Support Full-Screen Mode and Bookmarks? If Yes, How Do I Set Them?............48
2.5.3 Can I Log In to My Email Account from a Web Page?.........................................................................48
2.5.4 Can I Log In to My Online Banking Account Using the Browser or an Online Banking Client Installed
on My Phone?................................................................................................................................................48
2.5.5 How Do I Save an Image on a Web Page?............................................................................................48
2.5.6 How Do I Set My Browser's Home Page?............................................................................................49
2.5.7 How Do I Save a Favorite Web Page? ..................................................................................................49
2.5.8 How Do I Enable or Disable My Phone's Mobile Data Connection? ...................................................50
2.5.9 Can I Use My Phone to Access the Internet During a Call? .................................................................50
2.6 Language and Keyboard.................................................................................................................................50
2.6.1 Does My Phone Support Text Input Using Handwriting or an Onscreen Keyboard? ...........................50
2.6.2 What Text Input Methods Does My Phone Support?............................................................................50
2.6.3 I Have Successfully Installed a New Text Input Method But Cannot Use It, Why?.............................50
2.6.4 Does My Phone Support the Stroke Input Method?..............................................................................50
2.6.5 How Do I Change the Font Size on My Phone's Screen? .....................................................................50
2.7 Screen Lock....................................................................................................................................................50
2.7.1 How Do I Enable a Screen Lock That Must Be Unlocked Using the PIN?..........................................50
2.7.2 How Do I Enable a Screen Lock That Must Be Unlocked Using a Pattern? ........................................51
2.7.3 How Many Times Can I Incorrectly Draw the Screen Unlock Pattern Before My Phone Is Locked?..51
2.7.4 How Do I Lock and Unlock the Screen?...............................................................................................51
2.8 Clock..............................................................................................................................................................51
2.8.1 Does My Phone Support Alarms When It Is Powered Off? ..................................................................51
2.8.2 How Do I Add or Delete an Alarm?......................................................................................................52
2.9 USB Tethering................................................................................................................................................52
2.9.1 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows XP?...........52
2.9.2 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows Vista or
Windows 7? ...................................................................................................................................................56
3 Applications .................................................................................................................................57
3.1 What Third-Party Applications Does My Phone Support?.............................................................................57
3.2 How Do I Obtain Third-Party Applications?..................................................................................................57
3.3 How Do I Install, Manage, and Uninstall Applications?................................................................................57
3.3.1 How Do I Install Applications?.............................................................................................................57
3.3.2 How Do I Manage Applications?..........................................................................................................58
3.3.3 How Do I Uninstall Applications? ........................................................................................................59
3.4 I Cannot Install an Application, Why? How Can I Solve the Problem?.........................................................60

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3.5 Are Third-Party APKs Installed on the Phone's Internal Storage or a microSD Card? ..................................60
3.6 How Do I Exit a Running Application? .........................................................................................................61
3.7 How Can I Solve the Power Consumption Problem Caused by Third-Party Applications? ..........................61
4 Others ............................................................................................................................................62
4.1 How Do I Check the Available Space on the Internal and External microSD Cards?....................................62
4.1.1 How Do I Check My Phone's Available RAM Space?..........................................................................63
4.1.2 What Is the Maximum Capacity of the External micro SD Card Supported by My Phone? ................63
4.1.3 Running Android 2.3, Does My Phone Support Application Installation on an External microSD Card?
.......................................................................................................................................................................63
4.2 What Data Can Be Backed Up on My Phone?...............................................................................................64
4.3 How Do I Use Contacts to Back Up and Recover My Contacts?...................................................................64
4.3.1 How Do I Back Up Contacts to a microSD Card?................................................................................64
4.3.2 How Do I Recover Contacts from a microSD Card? ............................................................................65
4.3.3 How Do I Use All Backup to Back Up Data?.......................................................................................65
4.4 How Do I Cut or Copy Files or Folders from the Phone's Storage to an External mciroSD Card? ...............65
4.5 Common Skills...............................................................................................................................................66
4.5.1 How Do I Customize the Home Screen or Its Extensions?...................................................................66
4.5.2 How Do I Save Battery Power? ............................................................................................................66
4.5.3 How Do I Save Data Traffic?................................................................................................................66
4.5.4 What Can I Do If My Phone Runs Slowly?..........................................................................................67
4.5.5 Can I Uninstall Applications Customized by My Operator?.................................................................67
4.5.6 Why Does My Customized Wallpaper Stretch Automatically?.............................................................67
4.5.7 What Data Will Be Lost If I Restore My Phone to Its Factory Settings?..............................................67
4.5.8 How Do I Increase My Phone's Internal Storage Space?......................................................................67
4.5.9 How Do I Disable Audible Touch Tones?.............................................................................................67
4.5.10 How Do I Turn the Screen On After It Turns Off Automatically? ......................................................67
4.5.11 How Do I Adjust the Screen Brightness?............................................................................................67
4.5.12 How Does My Phone's Key Backlight Save Battery Power?..............................................................67
4.5.13 How Do I Enable or Disable Airplane Mode? ....................................................................................68
4.5.14 How Do I Restore My Phone to Factory Settings? .............................................................................68
4.5.15 How Do I Set a Picture as a Contact's Photo Caller ID?.....................................................................68
4.5.16 How Do I Use My Phone as a USB Mass Storage Device?................................................................68

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2012-03-20
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Change History
Date
Author
Change Description
2012-03-19
ZhangXiaomei
Edit and update some description and screen
capture.

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2012-03-20
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1 Basics
1.1 Your Phone at a Glance

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2012-03-20
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1.2 Installation
1.2.1 How Do I Install a SIM Card, a microSD Card, and the
Battery?

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1.3 Home Screen
Indicators of the Home screen and its extensions are displayed only when you attempt to switch between
the Home screen and its extensions.
1.4 How Do I Edit the Application List?
NOTE
In non-editing mode, only applications with icons are displayed in the list. The number of applications
displayed in the list is not the actual number of applications on the phone.

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1. In the application list, touch .
The screen shown in the following figure is displayed.
2. Touch and hold an icon, and then drag it to any blank area of the current or another screen to
move the icon.

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If dragged to a blank area, the icon moves to this area, as shown in the following figure.
If dragged to the location of another icon, the two icons combine to form a folder. You can
open the folder to view the icons or drag the icons out of the folder.

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3. Touch to save the change.
NOTE
In editing mode, the number of displayed applications in the list is the actual number of applications on
the phone. When an icon is moved, the icons in the application list are automatically aligned from left to
right and from top to bottom.
----End

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1.5 Status Icons

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1.6 Text Messages
1.6.1 What Is the Difference Between Text Messages in an
Android OS and Those in a Traditional System? What Is the
Advantage of Text Messages in the Android OS?
Difference
In a traditional system, text messages are stored in your inbox and sent box. In an
Android operating system (OS), text messages to or from a contact are stored in a thread
without differentiating messages received or sent.
Advantage
Messaging in anAndroid OS is similar to instant messaging services such as MSN and
QQ. It enables you to follow the conversation more easily.

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1.6.2 How Do I Change the Input Method?
Touch and hold a text box until the Edit text menu is displayed, touch Select input method,
and then select the input method you want to use.
1.6.3 Does the Phone Receive a Long Text Message as Several
Messages or a Complete Message?
The phone receives a long text message as a complete message.
1.6.4 How Do I Identify Received and Sent Messages?
Received and sent messages are identified by their background colors and status. Received
messages are displayed with a gray background and a received time underneath. Sent
messages have a light green background with a sent time underneath.

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1.6.5 How Many Text Messages Can Be Stored on My Phone?
The number of messages that can be stored on your phone is dependent on your phone's
storage capacity.
To check your phone's storage capacity, touch > Settings > Storage > Internal storage.

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By default, a thread can contain a maximum of 200 text messages(If the Delete old message
is selected).
To set the number of text messages that a thread can contain, touch Messaging > >
Settings, select Delete old messages, touch Text message limit, and set the text message
limit.

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1.6.6 If I Forward a Message in a Thread, Are All the Other
Messages in the Thread Automatically Sent with That
Message I Forward?
You can forward any of the messages in a thread. Touch and hold the message you want to
forward until the Message options menu is displayed. Then touch Forward.And only the
message selected will be sent.
1.6.7 How Do I Set an Audio File as My Ringtone for
Incoming Calls or New Messages?
To set your ringtone for new messages, touch > Settings > Sound > Notifications
ringtone, and select the audio file you want.
To set your ringtone for incoming calls, open File Manager, select the audio file you
want, play it using Music, and then touch > Set as ringtone. You can also open
Music, touch and hold the audio file you want, and touch Set as ringtone.
Create a folder named Ringtones in the microSD card's root directory, and add audio
files to the folder. When you set your ringtone, the audio files are displayed in the
Ringtones list. Select the audio file you want, and then set it as your ringtone.