Huawei G750-U10 Installation guide

HUAWEI G750-U10 Smartphone
FAQs
Issue
01
Date
2014-03-29
HUAWEI TECHNOLOGIES CO., LTD.

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Copyright © Huawei Technologies Co., Ltd. 2014. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
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and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address:
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website:
http://www.huawei.com
Email:
[email protected]

HUAWEI G750-U10 Smartphone FAQs
Contents
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Contents
1 Basics ...............................................................................................................................................1
1.1 Color schemes...............................................................................................................................................................1
1.2 Selling points................................................................................................................................................................1
1.3 Your phone at a glance..................................................................................................................................................1
1.4 Installation ....................................................................................................................................................................3
1.4.1 Opening the battery cover.........................................................................................Error! Bookmark not defined.
1.4.2 Installing SIM cards...................................................................................................................................................3
1.4.3 Installing a microSD card ..........................................................................................................................................3
1.4.4 Installing the battery ..................................................................................................................................................4
1.5 Home screen .................................................................................................................................................................5
1.5.1 How do I add or delete a home screen? .....................................................................................................................5
1.5.2 How do I configure the home screens?......................................................................................................................6
1.5.3 How do I manage the applications and widgets on home screens?............................................................................7
1.6 Contacts........................................................................................................................................................................8
1.6.1 How do I create a contact? How do I assign a photo to a contact?............................................................................8
1.6.2 How do I import contacts from or export contacts to a SIM card?............................................................................9
1.6.3 How many contacts does my phone support?..........................................................................................................11
1.6.4 How do I add a contact to a contact group?............................................................................................................. 11
1.7 Text messaging ...........................................................................................................................................................12
1.7.1 How do I delete a message in a conversation? How do I delete multiple conversations simultaneously? ..............12
1.7.2 How do I forward a text message, send a text message to multiple recipients, or save a text message as a draft?..13
1.7.3 How many English characters can be contained in a long text message?................................................................13
1.7.4 How many text messages can be saved on my phone?............................................................................................13
1.7.5 How do I set the SMS center number? ....................................................................................................................13
1.8 Calls............................................................................................................................................................................13
1.8.1 How do I record a call, and where is the recording saved?.......................................Error! Bookmark not defined.
1.8.2 How do I make a conference call, and how do I switch between calls? ..................................................................13
1.8.3 Does my phone support dual SIM cards? ................................................................................................................14
1.9 Multimedia messaging................................................................................................................................................14
1.9.1 How do I send a multimedia message?....................................................................................................................14
1.9.2 I cannot send or receive multimedia messages, why? How can I solve this problem?............................................14
1.9.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message? .......15
1.9.4 Where are my multimedia messages' attachments saved? .......................................................................................15

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1.10 Music........................................................................................................................................................................15
1.10.1 How are my songs sorted?.....................................................................................................................................15
1.10.2 How do I create a playlist? ....................................................................................................................................15
1.10.3 What playing modes does my phone support?.......................................................................................................16
1.10.4 How do I play songs in the background, quit Music, and view the lyrics when a song is playing? ......................16
1.11 Camera.......................................................................................................................Error! Bookmark not defined.
1.11.1 If my phone has no microSD card installed, can I take pictures or shoot videos? .................................................16
1.11.2 My phone cannot open some photos or videos. Why?...........................................................................................17
1.11.3 Where are my photos and videos saved? Can I change the save location? ............................................................17
1.11.4 How do I edit a photo or video or add a photo frame?...........................................................................................18
1.11.5 Does my phone support HD videos?......................................................................................................................19
1.11.6 Can I turn off the shutter sound?............................................................................................................................19
1.11.7 How do I switch between front and rear cameras? ................................................................................................19
1.11.8 What video formats and resolutions does my phone support?...............................................................................19
1.11.9 What picture formats and resolutions does my phone support?.............................................................................20
1.12 Bluetooth ..................................................................................................................................................................21
1.12.1 What files can be transmitted using Bluetooth?.....................................................................................................22
1.12.2 How do I send data using Bluetooth? ....................................................................................................................22
1.12.3 My phone cannot be discovered by other Bluetooth devices. Why? .....................................................................23
1.12.4 What is the Bluetooth working range?...................................................................................................................24
1.12.5 I cannot pair my phone with other Bluetooth devices. Why? ................................................................................25
1.12.6 Can my computer use my phone's data connection through Bluetooth? Can I play games with other devices using
Bluetooth?..........................................................................................................................Error! Bookmark not defined.
1.13 GPS navigation.........................................................................................................................................................25
1.13.1 What navigation applications does my phone come with? ....................................................................................25
1.13.2 What can I do if the navigation application experiences data loss? What should I do if the authorization file or
activation code is lost?......................................................................................................................................................25
1.13.3 What can I do if the navigation application on my phone cannot receive signals from GPS satellites?................25
1.14 Does my phone support FM radio? If yes, how do I save manually found stations?................................................26
1.15 Can I download themes to my phone? Does my phone support live wallpapers? ....................................................27
1.16 Does my phone support video calls or video chats? .................................................................................................27
1.17 Can I take a screenshot? If yes, how?.......................................................................................................................27
1.18 Does my phone support flash playback? If not, can I install a third-party flash player for flash playback?.............27
1.19 What line order does the headset use? ......................................................................................................................28
2 Common settings.........................................................................................................................29
2.1 Email...........................................................................................................................................................................29
2.1.1 How do I configure email settings? .........................................................................................................................29
2.1.2 Can I view emails when no Internet connection is available on my phone?............................................................41
2.1.3 Gmail.......................................................................................................................................................................41
2.1.4 How do I synchronize contacts and calendar events?..............................................................................................41
2.2 WLAN settings...........................................................................................................................................................44
2.2.1 How do I connect my phone to a WLAN network?.................................................................................................44

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2.2.2 What WLAN protocols does my phone support? What are the data rates supported by each protocol? .................44
2.2.3 I cannot open web pages sometimes over a WLAN connection. Why?...................................................................44
2.2.4 I have turned on WLAN on my phone, but it cannot detect signals from WLAN hotspots. What can I do?...........45
2.2.5 How do I know whether my phone is using its mobile data connection or a WLAN connection to access the
Internet?............................................................................................................................................................................45
2.2.6 I cannot connect to a WLAN hotspot. Why? ...........................................................................................................45
2.2.7 My phone's WLAN connection automatically disconnects after the screen times out. What can I do? ..................45
2.3 Can I use my phone as a mobile WLAN hotspot and access the Internet from another device using my phone's data
connection?.......................................................................................................................................................................46
2.4 How do I connect my phone to a WLAN hotspot with a static IP address to access the Internet?.............................47
2.5 How do I set my phone to work as a modem and provide Internet access for computers?.........................................48
2.6 Tone settings ...............................................................................................................................................................49
2.6.1 How do I set the phone ringtone? ............................................................................................................................49
2.6.2 How do I turn on or off vibration for incoming calls and messages? ......................................................................49
2.6.3 How do I set a custom audio file as the ringtone or notification tone?....................................................................50
2.6.4 How do I set the ringtone for a contact group?........................................................................................................50
2.6.5 How do I disable touch sounds? ..............................................................................................................................50
2.7 Language and keyboard..............................................................................................................................................51
2.7.1 What languages does my phone support? How do I change the phone language? ..................................................51
2.7.2 I installed a new text input method but cannot use it. Why?....................................................................................51
2.7.3 How do I change the system font size?....................................................................................................................51
2.7.4 What text input methods does my phone support? ..................................................................................................51
2.7.5 How do I turn off the key press vibration? ..............................................................................................................51
2.8 Internet access.............................................................................................................................................................53
2.8.1 How do I clear my browser's cache and browsing history?.....................................................................................53
2.8.2 How do I view a web page in full screen or save a web page to bookmarks? .........................................................55
2.8.3 Can I log in to my email account using the browser on my phone? ........................................................................56
2.8.4 Can I log in to my online banking account from my phone?...................................................................................56
2.8.5 How do I save an image from a web page? .............................................................................................................56
2.8.6 How do I set my browser's home page?...................................................................................................................57
2.8.7 How do I save a web page for offline reading? .......................................................................................................58
2.8.8 How do I configure network settings?.....................................................................................................................59
2.8.9 How do I enable or disable the data service?...........................................................................................................59
2.8.10 How do I view my phone's data service status or turn off the data service?..........................................................59
2.8.11 Can I use my phone to access the Internet during a call?.......................................................................................59
2.8.12 What does a VPN do? How do I set VPN parameters?..........................................................................................60
2.9 Screen lock .................................................................................................................................................................62
2.9.1 How do I enable a screen lock that must be unlocked using a PIN?........................................................................62
2.9.2 How do I use the Face Unlock function?.................................................................................................................63
2.9.3 How do I enable a screen lock that must be unlocked using a pattern?...................................................................64
2.9.4 How many times can I try the screen unlock pattern before my phone becomes permanently locked? Can I unlock
the phone by sending an email from my Gmail? ..............................................................................................................65

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2.9.5 How do I lock and unlock the screen?.....................................................................................................................65
2.10 Alarm ........................................................................................................................................................................65
2.10.1 How do I add and remove an alarm? .....................................................................................................................65
2.10.2 Will the alarms go off when my phone is powered off? ........................................................................................66
2.11 Applications ..............................................................................................................................................................66
2.11.1 What application formats does my phone support? Is JAVA supported? ...............................................................66
2.11.2 How do I download third-party applications?........................................................................................................66
2.11.3 Can I change the default installation location for applications?.............................................................................66
2.11.4 How do I install, manage, and uninstall applications?...........................................................................................67
2.11.5 I cannot install an application. What can I do? ......................................................................................................69
2.12 Third-party applications............................................................................................................................................69
2.12.1 Can I install third-party applications to a microSD card? If so, will running these third-party applications take up
my phone's storage?..........................................................................................................................................................69
2.13 Backup and restoration .............................................................................................................................................70
2.13.1 Can I back up my contact groups?.........................................................................................................................70
2.13.2 How do I back up data to or restore data from the cloud? .....................................................................................72
2.13.3 What data can be backed up on my phone?...........................................................................................................72
2.14 Task manager............................................................................................................................................................73
2.14.1 What applications can be managed?......................................................................................................................73
2.14.2 How do I access the application management screen? ..........................................................................................73
2.14.3 What does the application management screen look like?.....................................................................................73
2.14.4 How do I manage a specific application? ..............................................................................................................73
2.15 Weather.....................................................................................................................................................................74
2.15.1 How do I update the weather? ...............................................................................................................................74
2.15.2 How do I manage cities displayed in the Weather application?.............................................................................75
2.16 Developer options.....................................................................................................................................................76
2.17 Can I synchronize my phone's date and time with the network? ..............................................................................77
2.18 Can I use my phone as a USB flash drive?...............................................................................................................77
2.19 How do I free up the internal storage?......................................................................................................................78
2.20 How do I adjust the screen brightness?.....................................................................................................................78
2.21 Does my phone support any power-saving functions for key backlight? .................................................................78
2.22 How do I turn on or off airplane mode?....................................................................................................................79
2.23 How do I restore my phone to its default settings?...................................................................................................79
2.24 How do I enter and exit safe mode?..........................................................................................................................80
2.25 HiSuite......................................................................................................................................................................81
2.26 Does my phone support HDMI?...............................................................................................................................83
2.27 Does my phone support TV-out? ..............................................................................................................................83
2.28 Does my phone support OTG? .................................................................................................................................83
2.29 Status indicator .........................................................................................................................................................83
2.30 Can I use power adapters other than the included one to charge my phone?............................................................83
2.31 What are the special features of my phone?..............................................................................................................83
3 Others ............................................................................................................................................84

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3.1 How do I save battery power? ....................................................................................................................................84
3.2 How do I reduce my mobile data usage?....................................................................................................................84
3.3 My phone runs very slow. What can I do?..................................................................................................................84
3.4 My customized wallpaper automatically stretches. Can I set it to not stretch?...........................................................85
3.5 How do I enter recovery mode and restore my phone to its factory settings? ............................................................85
3.6 Can I scan a QR code using my phone?......................................................................................................................85
3.7 Does my phone support 3D acceleration?...................................................................................................................85
3.8 How do I know whether my phone has been rooted? .................................................................................................85
3.9 If I remove the battery, do the date and time on my phone return to zero? Will configuring my phone to
automatically set the date and time generate data traffic? ................................................................................................86
3.10 Can I use my phone for recording?...........................................................................................................................86
3.11 Does my phone come with protective film?..............................................................................................................86
3.12 Does my phone support mobile TV? ........................................................................................................................86
3.13 How are the phone ROM and RAM allocated? ........................................................................................................86
3.14 How do I check the available space in the internal storage and microSD card?.......................................................88

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1 Basics
1.1 Color schemes
Black and white.
1.2 Selling points
Dual card dual standby single pass
Octa core, 1.7 GHz high-speed processor
WCDMA/GSM dual card dual standby (Both large and small cards are supported.)
13M + 5M AF HD pictures. Front camera: 88-degree angle of view, self-timer with the
facial enhancement feature. Rear camera: F2.2 large aperture, 28 mm pantoscopic lens
5.5 HD large screen, with low power consumption, strong light display enhancement,
and color temperature adjustment
DTS sound effect and dual microphone noise reduction
3000-mAh battery with Huawei's low power consumption technology, a duration of 2-3
days
EMUI 2.0, which is user-friendly

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1.3 Your phone at a glance

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1.4 Installation
1.4.1 Installing SIM cards
1.4.2 Installing a microSD card

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1.4.3 Installing the battery

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1.5 Home screen
1.5.1 How do I add or delete a home screen?
Touch the menu key then Thumbnails to display the following screen. You will then be able
to add or delete a home screen.

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1.5.2 How do I configure the home screens?
Touch the menu key. You will then be able to choose Wallpapers, Transitions, Widgets,
Thumbnails, Edit home, and Simple home.

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1.5.3 How do I manage the applications and widgets on home
screens?
Touch and hold an application or widget until your phone vibrates. You will then be able to
drag the application or widget to move or uninstall it.

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1.6 Contacts
1.6.1 How do I create a contact? How do I assign a photo to a
contact?
Creating a contact
Touch Contacts then , choose where you want to save the contact, enter the contact
details, and touch SAVE.
Assigning a photo to a contact
You cannot assign a photo to a contact saved to your SIM card.
Method 1: Go to Contacts and touch a contact to display the contact details. Touch the
contact photo area then Take photo, Choose from preset, or Choose photo from Gallery, as
shown in the following figure.

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Method 2: Go to Contacts and touch a contact to display the contact details. Touch to
display the contact editing screen. Touch the contact photo area then Take photo, Choose
from preset, or Choose photo from Gallery, as shown in the following figure.
1.6.2 How do I import contacts from or export contacts to a SIM
card?
Importing contacts from a SIM card
Go to Contacts. Touch the menu key then Import/export. From the displayed screen, touch
Import from sim 2 (in this example, only one SIM card is inserted). Select the contacts you
want to import, and touch IMPORT. From the displayed option menu, touch Phone.

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Exporting contacts to a SIM card
Go to Contacts. Touch the menu key then Import/export. From the displayed screen, touch
Export to sim 2 (in this example, only one SIM card is inserted). Select the contacts you want
to export, and touch EXPORT.

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1.6.3 How many contacts does my phone support?
You can save 2000 or more contacts to your phone storage. How many contacts can the SIM
card save depends on the SIM card.
1.6.4 How do I add a contact to a contact group?
Choose either of the following methods:
On the contact editing screen, choose a group from the drop-down list under GROUPS.

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Touch the Favorites tab. Select a group, and touch Add members to add a contact to the
group.
1.7 Text messaging
1.7.1 How do I change the input method when composing a text
message?
Create a short message. Select the test field. Change the input method in the displayed soft
keyboard.

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1.7.2 How do I delete or lock a message in a conversation? How
do I delete multiple conversations simultaneously?
In session mode, touch and hold a short message and select Lock. You can lock the message.
Go to Messaging and touch a conversation to display all messages in the conversation. Touch
and hold the message you want to delete. From the displayed option menu, choose Delete.
1.7.3 How do I forward a text message, send a text message to
multiple recipients, or save a text message as a draft?
To forward a text message, touch and hold the message, choose Forward from the displayed
option menu, enter a recipient, and send the message.
To send a text message to multiple recipients, compose your message, touch the plus icon in
the upper right corner, select the desired recipients, touch SELECT, and send the message.
To save a text message as a draft, compose a message, select the desired recipients, and touch
the return key. The message is then automatically saved as a draft.
1.7.4 How many English characters can be contained in a long text
message?
A long text message can contain a maximum of 1600 English characters and 700 Chinese
characters.
1.7.5 How many text messages can be saved on my phone?
A conversation can contain a maximum of 500 text messages or 50 multimedia messages by
default. Alternatively, choose Settings > Messaging, and select Delete old messages. Then,
you can change the maximum number of SMS and MMS.
How many messages can be saved to your phone depends on your phone's available storage
space.
1.7.6 How do I set the SMS center number?
Go to Messaging and touch the menu key. From the displayed option menu, touch Settings >
SMS service number.
1.8 Calls
1.8.1 How do I make a conference call, and how do I switch
between calls?
If you are talking on two calls using the same SIM card, you have the following options:
To switch between the two calls, touch .
To start a conference call, touch .