Huawei UNION User manual

Available applications and services are subject to change at any time.
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Table of Contents
Introduction 1
AbouttheUserGuide 1
AccessInstructionsonPhone 1
LaunchtheGuide 1
GetStarted 2
PartsandFunctions 2
SIMCard 3
SDCard 5
InsertSDCard 5
RemoveSDCard 7
FormatSDCard 8
BatteryUse 9
InserttheBattery 9
RemovetheBattery 10
ChargetheBattery 11
TurnYourPhoneOnandOff 12
UsetheTouchscreen 13
ActivationandService 15
CompletetheSetupScreens 16
BasicOperations 18
Basics 18
HomeScreenandApplications(Apps)List 18
PhoneSettingsMenu 18
PortraitandLandscapeScreenOrientation 18
CaptureScreenshots 19
Applications 19
LaunchApplications 19
AppsList 20
PhoneNumber 20
SilentMode/AirplaneMode 21
SilentMode 21
AirplaneMode 21
EnterText 22
TouchscreenKeyboards 22
AndroidKeyboard 22

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TipsforEditingText 23
GoogleAccount 24
CreateaGoogleAccount 24
SignIntoYourGoogleAccount 25
GooglePlayStore 25
FindandInstallanApp 26
RequestaRefundforaPaidApp 26
UpdateanApp 27
UninstallanApp 27
GetHelpwithGooglePlay 27
LockandUnlockYourScreen 28
UpdateYourPhone 28
UpdateYourPhoneSoftware 28
UpdateYourProfile 30
UpdateYourPRL 30
YourPhoneInterface 31
HomeScreenBasics 31
HomeScreenLayout 31
ExtendedHomeScreens 32
StatusBarandNotificationPanel 32
StatusBar 32
NotificationPanel 34
CustomizetheHomeScreen 34
ChangetheWallpaper 34
AddShortcutstotheHomeScreen 35
AddWidgetstotheHomeScreen 35
CreateaFolder 35
PhoneApp 37
PlaceandAnswerCalls 37
CallUsingthePhoneDialer 37
CallEmergencyNumbers 38
AnswerPhoneCalls 39
In-CallScreenLayoutandOperations 40
PlaceaCallfromContacts 41
CallfromCallLogs 41
OptionalServices 41
VoicemailSetup 41
VisualVoicemail 42

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SetUpVisualVoicemail 42
ReviewVisualVoicemail 43
ListentoMultipleVoicemailMessages 43
VisualVoicemailOptions 44
ConfigureVisualVoicemailSettings 44
CallerIDBlocking 45
CallWaiting 45
ConferenceCalling 46
CallForwarding 46
CallSettings 47
AccessCallSettings 47
CallSettingsOptions 47
TTYMode 48
Contacts 50
AddaContact 50
SaveaPhoneNumber 51
ViewContacts 51
EditaContact 52
DeleteaContact 52
ShareaContact 52
ImportContacts 53
BackUpContacts 53
MessagingandInternet 55
TextandMultimediaMessaging 55
SendaTextMessage 55
SendaMultimediaMessage(MMS) 56
SaveandResumeaDraftMessage 56
NewMessagesNotification 56
ManageMessageConversations 57
TextandMMSOptions 59
Gmail 60
CreateandSendaGmailMessage 60
GmailCompositionOptions 60
CheckReceivedGmailMessages 61
UseGmailLabels 61
ArchiveGmailThreads 62
MuteGmailThreads 62
DeleteGmailThreads 62

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SearchGmailMessages 62
ReportSpamorPhishingGmail 62
AddAnotherGoogle(Gmail)Account 63
SwitchingBetweenGmailAccounts 63
Email 63
SetUpanEmailAccount 63
AddanEmailAccount 64
AddanExchangeActiveSyncAccount 64
ComposeandSendEmail 65
CheckYourEmail 65
OptionsWhenReviewingEmailMessages 66
DeleteanEmailAccount 66
ManageYourEmailInbox 66
Browser 67
UsetheBrowser 67
BrowserSettings 68
AddaBookmark 68
ViewBrowserHistory 68
ChromeBrowser 69
CameraandVideo 70
TakePicturesandRecordVideos 70
TakeaPicture 70
LaunchtheCameraFromtheGallery 70
CaptureModes 71
RecordVideos 72
ViewPicturesandVideosUsingGallery 73
EditPictures 74
SharePicturesandVideos 74
SendPicturesorVideosbyEmail 74
SendaPictureorVideobyMultimediaMessage 75
SendPicturesorVideosUsingBluetooth 75
SharePicturesandVideosonFacebook 76
SharePicturesonFlickr 76
SharePicturesonPicasa 77
ShareVideosonYouTube 77
CameraSettings 78
AppsandFeatures 79
NavigationApps 79

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GoogleMaps 79
Hangouts 79
GoogleSearch 79
Calculator 80
Calendar 80
AddanEventtotheCalendar 80
ViewCalendarEvents 81
SyncCalendars 81
SynchronizeanExchangeActiveSyncCalendar 82
Clock 82
SetAlarms 83
AdditionalClockFeatures 83
Safe 84
Backup 84
PhoneManager 85
YouTube 86
ViewYouTubeVideos 86
PostaVideotoYouTube 86
GooglePlayMusicApp 87
PlayMusicwithGooglePlay 87
GooglePlayMusicScreenLayout 87
CreatePlaylistsinGooglePlayMusic 88
Notepad 88
Connectivity 89
TransferFilesbetweenYourPhoneandaComputer 89
FileTransferTips 89
TransferFilesbetweenthePhoneandaComputer 89
Wi-Fi 90
TurnWi-FiOnandConnecttoaWirelessNetwork 90
Wi-FiSettings 90
DisconnectWi-Fi 91
Wi-FiDirect 91
Bluetooth 91
BluetoothInformation 92
EnabletheBluetoothFeature 92
PairBluetoothDevices 92
ConnecttoaPairedBluetoothDevice 93
SendInformationUsingBluetooth 94

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ReceiveDataviaBluetooth 94
Settings 96
BasicSettings 96
Wi-FiSettingsMenu 96
BluetoothSettings 97
LocationAccessSettings 98
DataTrafficManagementSettings 98
MoreSettings 99
DisplaySettings 99
SoundSettings 100
StorageSettings 101
BatterySettings 101
ApplicationsSettings 101
SecuritySettings 102
LockScreenSettings 103
ScreenLock 103
DisabletheScreenLock 104
Language&InputSettings 105
BackupandReset 106
Accounts 107
Date&TimeSettings 108
AccessibilitySettings 108
AboutPhone 110
ForAssistance 112
Troubleshooting 112
Specifications 113
BoostAccountInformationandHelp 114
ManageYourAccount 114
Re-Boost 115
CopyrightInformation 116
Index 117

Introduction 1
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
About the User Guide
ThankyouforpurchasingyournewHuaweiUnion.Thefollowingtopicsexplainhowbesttousethis
guidetogetthemostoutofyourphone.
Before Using Your Phone
ReadtheGetStartedguideandImportantInformationbookletthatwerepackagedwithyourphone
thoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone'shomescreen,whichisdisplayedby
tapping .Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsandotherillustrationsinthisuserguidemayappeardifferentlyonyourphone.Key
labelsintheuserguidearesimplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A
microSD™ormicroSDHC™cardisreferredtoasan"SDCard"ora"memorycard."
Access Instructions on Phone
Thesetopicswillhelpyoufindhelponyournewphoneandwillintroducethebasicsofusingyour
phone'stouchscreenifyouareanewuser.
Launch the Guide
Forthefulluserguide,gotohttp://devicehelp.boostmobile.com/andsearchforHUAWEIUnion.

Get Started 2
Get Started
Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservice
thefirsttime.
Parts and Functions
Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.
Note:Yourphone'sscreensandappslayoutsaresubjecttochange.Thisuserguideusessample
imagesonly.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandkeys.
Note:Beforeyoustart,removetheTPprotectivefilm.
Part Description
Statusindicator Displaysaphonenotification,chargingstatus,oralert.
Touchscreen Displaysalltheinformationneededtooperateyourphone,suchasthe
callstatus,theContactslist,andthedateandtime.Alsoprovidesone-
tapaccesstoallofyourfeaturesandapplications.

Get Started 3
Part Description
Home keyReturnsyoutotheHomescreen.
Back keyLetsyoureturntothepreviousscreen,orcloseadialogbox,options
menu,theNotificationspanel,oronscreenkeyboard.
Recent apps keyDisplaysalistofrecentlyusedapplications.
Power key Letsyouturnthephoneonorofforturnthescreenonoroff,orswitch
yourphonetosilentmode,vibrationmode,orairplanemode.
Volume key Allowsyoutoadjusttheringtoneormediavolumeoradjustthevoice
volumeduringacall.
Light sensor Detectshowcloseanobjectistothesurfaceofthescreen.Thisis
typicallyusedtodetectwhenyourfaceispressedupagainstthe
screen,suchasduringaphonecall.
Whiletalkingonthephone,thesensordetectstalkactivityandlocks
thekeypadtopreventaccidentalkeypresses.
Earpiece Letsyouhearthecallerandautomatedprompts.
Headset jack Allowsyoutoplugineitherastereoheadsetoranoptionalheadsetfor
convenient,hands-freeconversations.
Camera Letsyoutakepicturesandvideos.
Speaker Letsyouhearthedifferentringtonesandsounds.Thespeakeralsolets
youhearthecaller’svoiceinspeakerphonemode.
Microphone Transmitsyourvoiceforphonecallsorrecordsyourvoiceorambient
soundsforvoicerecordingsandvideos.
Micro USB port AllowsyoutoconnectthephonechargerortheUSBcable(included).
CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.
SIM Card
TheSIMcardisanICcardcontainingphonenumberandothercustomerinformation.
Handling a SIM Card
KeepthefollowinginmindwhenhandlingaSIMcard.
n CustomerisresponsibleforanydamagecausedbyinsertingSIMcardinanother-brandICcard
reader,etc.Thecompanyisnotresponsibleinsuchcase.
n AlwayskeeptheICchipclean.
n Wipecleanwithadry,softcloth.
n Avoidapplyinglabels.MaydamageSIMcard.
n SeeinstructionsincludedwithSIMcardforhandling.
n SIMcardisthepropertyofthecompany.

Get Started 4
n SIMcardisreplaceable(atcost)incaseofloss/damage.
n ReturnSIMcardtothecompanywhencancellingsubscription.
n ReturnedSIMcardsarerecycledforenvironmentalpurposes.
n NotethatSIMcardspecificationsandperformancemaychangewithoutnotice.
n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonSIMcard.The
companyisnotresponsiblefordamagesfromstoredinformationthatislost.
n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMcardorphone(SIMcard
inserted)islost/stolen.Fordetails,contactCustomerService.
n Alwayspoweroffphonebeforeinserting/removingSIMcard.
Insert a SIM Card
FollowtheseinstructionstoinsertaSIMcard.Remembertopoweroffyourphonebeforeinserting
aSIMcard.
Note:Yourphone’sSIMcardispreinstalled.Theseinstructionsareforreferenceonly.
1. Removethebatterycover.
l Liftgentlyinthedirectionshown.
2. InsertaSIMcard.
l InsertgentlywithgoldICchipfacingdownward.

Get Started 5
3. Insertthebattery.
l Angletheedgelabeleda(withthecontacts)intothebottomendofthebattery
compartment.
l Pushtheedgelabeledbintothecompartmentuntilthebatteryclicksfirmlyintoplace.
4. Attachthebatterycover.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
SD Card
YourphonesupportstheuseofanoptionalSDcard(notincluded)toexpanditsstoragecapacity.It
supportscardsupto32GB.Somecardsmaynotoperateproperlywithyourphone.
SD Card Cautions
Data:InformationstoredonSDCardcanbecomelostorchangedaccidentlyorasaresultof
damage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.Thecompanyis
notresponsiblefordamagesfromdatathatislostorchanged.
Reading/Writing Data:Neverpowerofforremovebatterywhilereadingorwritingdata.
Battery Level:Alowbatterychargemaypreventreading/writingtoSDCard.
Handling SD Card:Use/storeSDCardsawayfromthereachofinfants.Maycausechokingif
swallowed.
Insert SD Card
FollowthesestepstoinsertanoptionalSDcard(notincluded).Makesuretopoweryourphoneoff
beforeinsertingorremovingaSDcard.

Get Started 6
1. Removethebatterycover.
l Liftgentlyinthedirectionshown.
2. InsertaSDcard.
l InsertSDCardallthewaygentlywithoutbendingandwithterminalsfacingdown.
l InsertonlySDCards.
3. Insertthebattery.
l Angletheedgelabeleda(withthecontacts)intothebottomendofthebattery
compartment.

Get Started 7
l Pushtheedgelabeledbintothecompartmentuntilthebatteryclicksfirmlyintoplace.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
Remove SD Card
FollowtheseinstructionstoremoveanSDcard.Alwayspowerthephoneoffbeforeinsertingor
removinganSDcard.
1. Removethebatterycover.
l Liftgentlyinthedirectionshown.
2. Removethebattery.
l Liftupwardgentlyasshown.

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3. RemovetheSDcard.
4. Insertthebattery.
l Angletheedgelabeleda(withthecontacts)intothebottomendofthebattery
compartment.
l Pushtheedgelabeledbintothecompartmentuntilthebatteryclicksfirmlyintoplace.
5. Attachthebatterycover.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
Format SD Card
WhenyouinsertanoptionalSDcardforthefirsttime,itisrecommendedthatyouformatitonyour
phone.
1. Fromhome,tapApps >Settings .
2. TapStorage>My SD card>Erase SD card.
3. TapErase SD cardagain.
4. TapErase everythingtoconfirm.

Get Started 9
AlldataontheSDcardiserased,andthecardisformattedforuseonyourphone.
Battery Use
Thefollowingtopicsexplainhowtoinsertandremoveyourphone’sbattery.
Battery Cautions
Storage:Avoidstoringorleavingbatterywithnochargeremaining.Savedinformationand
settingsmaybecomelostorchanged,orbatterymaybecomeunusable.Chargeonceeverysix
monthsbeforestoringorleavingunusedforalongperiod.
Bulges:Dependingonuse,bulgesmayappearnearendofbatterylife.Thisdoesnotaffect
safety.
Replacing Battery:Thebatteryisaconsumableitem.Itneedstobereplacedifoperatingtime
shortensnoticeably.Purchaseanewbattery.
Cleaning:Cleansoiledterminalsbetweenbatteryandphonewithaclean,drycottonswab.
Soiledterminalscanresultinapoorconnectionandpreventcharging,etc.
Insert the Battery
Followtheseinstructionstoinsertyourphone’sbatterysafelyandproperly.
1. Removethebatterycover.
l Liftgentlyinthedirectionshown.
2. Insertthebattery.
l Alignthecontactsofthebatterywiththecontactsinthephone.

Get Started 10
3. Attachthebatterycover.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
Remove the Battery
Followtheseinstructionstoremoveyourphone’sbattery.Alwayspowerthephoneoffbefore
removingthebattery.
1. Removethebatterycover.
l Liftgentlyinthedirectionshown.
2. Removethebattery.
l Liftupwardgentlyasshown.

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3. Attachthebatterycover.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
Charge the Battery
Followtheseinstructionstochargeyourphone’sbatteryusingeithertheincludedACadapterorvia
aUSBconnectiononyourcomputer.
Charge Using the AC Adapter
1. PlugtheUSBconnectorintothecharger/accessoryjackonthebottomofyourphone.
2. PlugtheotherendoftheUSBcableintotheACadapter.
3. PlugtheACadapterintoanelectricaloutlet.
Theindicatorlightilluminateswhenchargingstarts.Thelightturnsgreenwhenthebatteryis
almostfulloralreadyfull.
4. Aftercharging,disconnectthephonefromthecharger.
l UnplugtheACadapterfromtheoutlet,andremovetheUSBcablefromthephoneandthe
ACadapter.
Charge Using a PC Connection
BeforeusingaPCconnectiontochargeyourphone,ensurethatthecomputeristurnedon.
Dependingonthetypeofconnection,yourphone’sbatterymaynotcharge.
1. InsertthesmallendoftheUSBcordintothecharger/accessoryjackonthebottomofyour
phone.

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2. InsertthelargeendoftheUSBcordintoanexternalUSBportonyourcomputer.
3. Aftercharging,removetheUSBcablefromboththephoneandthecomputer.
Turn Your Phone On and Off
Theinstructionsbelowexplainhowtoturnyourphoneonandoff.
Turn Your Phone On
n PressandholdthePower/Lockbutton.
Yourphonewillpoweron.Dependingonthesettings,youmayseethelockscreen.
l SeeLockandUnlockYourScreenandScreenLockforinformationaboutusingthescreen
lock.
l Thefirsttimeyouturnthephoneon,youwillseethestartupscreens.SeeCompletethe
SetupScreensfordetails.
l Ifyourphoneisnotyetactivated,seeActivationandServiceformoreinformation.
Turn Your Phone Off
1. PressandholdthePower/Lockbuttontoopenthephoneoptionsmenu.
2. TapPower offtoturnthephoneoff.
Yourphonewillpoweroff.
Yourscreenremainsblankwhileyourphoneisoff(unlessthebatteryischarging).

Get Started 13
Use the Touchscreen
Yourphone’stouchscreenletsyoucontrolactionsthroughavarietyoftouchgestures.
Tap or Touch
Whenyouwanttotypeusingtheonscreenkeyboard,selectitemsonscreensuchasapplicationand
settingsicons,orpressonscreenbuttons,simplytaportouchthemwithyourfinger.
Touch and Hold
Toopentheavailableoptionsforanitem(forexample,acontactorlinkinaWebpage),touchand
holdtheitem.