Hytera PDC7 Series User manual

Multi-mode Advanced Radio PDC7 Series
Configuration Guide
R2.0_V3.0

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Configuration Guide
Contents
i
Contents
Documentation Information................................................................................................................................... 1
1. Overview............................................................................................................................................................... 4
2. Resource Preparation.......................................................................................................................................... 5
2.1 Smart MDM..................................................................................................................................................... 5
2.1.1 Preparations .......................................................................................................................................... 5
2.1.2 Software Installation............................................................................................................................. 5
2.1.3 Asset Preparations................................................................................................................................. 6
2.2 Connect Radio ............................................................................................................................................... 17
3. Radio Programming.......................................................................................................................................... 19
3.1 Log in to Smart MDM Admin Client............................................................................................................ 19
3.2 New Template................................................................................................................................................ 19
3.3 Programming................................................................................................................................................. 23
3.4 Check the Programming Result..................................................................................................................... 26
4. Feature Configuration....................................................................................................................................... 27
4.1 Broadband...................................................................................................................................................... 27
4.1.1 APN .................................................................................................................................................... 27
4.2 Conventional Mode ....................................................................................................................................... 29
4.2.1 Data Preparation ................................................................................................................................. 29
4.2.2 Basic Configuration............................................................................................................................ 29
4.2.3 Mobility Management ........................................................................................................................ 32
4.2.4 Voice Service ...................................................................................................................................... 38
4.2.5 Data Service........................................................................................................................................ 43
4.2.6 Security............................................................................................................................................... 44
4.2.7 Analog Services .................................................................................................................................. 52
4.2.8 Positioning .......................................................................................................................................... 54
4.3 Trunking Mode.............................................................................................................................................. 57
4.3.1 Data Preparation ................................................................................................................................. 57
4.3.2 Basic Configuration............................................................................................................................ 57
4.3.3 Voice Service ...................................................................................................................................... 63
4.3.4 Message Service ................................................................................................................................. 65
4.3.5 Emergency Call................................................................................................................................... 66
4.3.6 Security............................................................................................................................................... 68
4.3.7 Positioning .......................................................................................................................................... 73
5. Application Management.................................................................................................................................. 76
5.1 Overview ....................................................................................................................................................... 76
5.2 Install/Uninstall App by Smart MDM........................................................................................................... 76
5.2.1 Preparations ........................................................................................................................................ 76

Contents
Configuration Guide
ii
5.2.2 Upload App......................................................................................................................................... 77
5.2.3 Install App........................................................................................................................................... 77
5.2.4 Uninstall App...................................................................................................................................... 81
5.3 Install/Uninstall App on Radio...................................................................................................................... 83
5.3.1 Configure Install/Uninstall App Permission ....................................................................................... 83
5.3.2 Install App........................................................................................................................................... 88
5.3.3 Uninstall App...................................................................................................................................... 88
6. Key Management............................................................................................................................................... 90
6.1 Operation Flow.............................................................................................................................................. 90
6.2 Preparations................................................................................................................................................... 90
6.3 Generate Key Application Form.................................................................................................................... 90
6.4 Add Keys....................................................................................................................................................... 92
6.5 Generate Key Pack ........................................................................................................................................ 93
6.6 Upload and Push Key.................................................................................................................................... 95
6.7 Check the Push Result................................................................................................................................... 99
7. Paid Feature License ....................................................................................................................................... 101
8. Appendix........................................................................................................................................................... 104
8.1 Radio Management by Smart MDM Lite.................................................................................................... 104
8.1.1 Resource Preparation........................................................................................................................ 104
8.1.2 Radio Programming.......................................................................................................................... 105
8.1.3 Application Management.................................................................................................................. 107
8.1.4 Key Management.............................................................................................................................. 108
8.1.5 Paid Feature License..........................................................................................................................110
8.2 Troubleshooting........................................................................................................................................... 112
8.2.1 Warning Prompt in Radio ..................................................................................................................112
8.2.2 Warning Prompt in Smart MDM .......................................................................................................114
Abbreviations....................................................................................................................................................... 116

Configuration Guide
Documentation Information
1
Documentation Information
This document introduces how to configure PDC760 through SMART MDM.
Conventions
Icons
Icon
Description
Tip
Indicates information that can help you make better use of your product.
Note
Indicates references that can further describe the related topics.
Caution
Indicates situations that could cause data loss or equipment damage.
Warning
Indicates situations that could cause minor personal injury.
Danger
Indicates situations that could cause major personal injury or even death.
Notations
Format
Description
Example
Boldface
Text in boldface denotes the name of a
hardware or software button, dialogue, tab,
window, menu, and multi-level menu.
Press the PTT key
The Configuration window pops up.
To configure this parameter, go to
Common -> Basic Setting.
->
The symbol directs you to access a multi-
level menu.
Go to File -> New
Revision History
Version
Release Date
Description
R2.0_V3.0
2018-07
Added the following sections:
2.1.3.4 Add Admin Station
4.2.3.1 Scan
4.2.4.5 Priority Interrupt

Documentation Information
Configuration Guide
2
Version
Release Date
Description
4.2.5.2 Clarity Transmission
4.2.6.2 Over the Air Encryption
4.2.6.3 Man Down
4.2.6.4 Lone Worker
4.2.8 Positioning
4.3.4.3 Clarity Transmission
4.3.6.3 Man Down
4.3.6.4 Lone Worker
4.3.7 Positioning
Modified the following:
Log in to the Admin Client in section 2.1.3.1 Log in to
Smart MDM Admin Client.
Log in to IDS in section 2.1.3.5 Add IDS Station.
Added installing app via wired mode in section 5.2.3
Install App.
Added batch uninstalling app in section 5.2.4 Uninstall
App.
Added pushing key via wired mode in section 6.6 Upload
and Push Key.
Section 7 Paid Feature License.
8.2.2.1 What should be done when “No matched
plugin” appears during the template creating?
R1.5_V2.0
Jan, 2018
Added the following sections:
4.1 Broadband
4.2.6.1 E2EE
4.2.3.1 Scan
4.3.6 Security

Configuration Guide
Documentation Information
3
Version
Release Date
Description
5 Application Management
6 Key Management
8.1 Radio Management by Smart MDM Lite
8.2.1 Warning Prompt in Radio
Changed:
Modified the registration method of workstation in 2.1.3.4
Add Admin Station.
Modified the connection method between radio and Smart
MDM in 2.2 Connect Radio.
Modified the programming process in 3 Radio
Programming.
Modified the document name to configuration guide.
R1.0_V1.0
Aug, 2017
Initial Release

Overview
Configuration Guide
4
1. Overview
This document introduces how to manage PDC760 through Smart MDM (Mobile Device Management), including
programming, feature configuration, application management, key management, paid feature license etc.
Meanwhile, this document introduces how to manage PDC760 through Smart MDM Lite, and troubleshoot the
common problems.

Configuration Guide
Resource Preparation
5
2. Resource Preparation
2.1 Smart MDM
2.1.1 Preparations
Items
Description
Smart MDM
Professional
Installation Package
Please contact the dealer to obtain the installation package in V2.0.09.000.
System License
(Optional)
Please contact the dealer to obtain the system license, which is used to assign the
quantity of devices controlled by Smart MDM.
Note:
You have 30 days free trial to use Smart MDM Professional, during which you can manage
maximum 2 Admin Clients, 50 Multi-mode Advanced radios, and all other devices. If you
need to manage more devices or trial period expires, you can import the system license.
Server Connect Mode,
Address and Port
Please contact server administrator to obtain the server connect mode, IP and port.
Note:
The server connection mode includes safe mode and common mode. The safe mode means
that data is transferred between the server and network elements with https protocol, which is
more secure compared with the common mode.
Radio File
Please contact the dealer to obtain the file (.dev or .zip format) including the radio
information.
Programming Cable
(Optional)
Please contact the dealer to obtain the PC93 programming cable when connecting
the radio to Smart MDM Professional via wired mode.
2.1.2 Software Installation
Refer to Smart MDM_Installation and Configuration Guide to finish the installation and configuration of Smart
MDM.

Resource Preparation
Configuration Guide
6
2.1.3 Asset Preparations
Use the super administrator (admin) to log in Smart MDM Admin Client to prepare the assets.
2.1.3.1 Log in to Smart MDM Admin Client
Step 1 Start Smart MDM Admin Client and click on bottom right of the login window.
Step 2 Choose the connect mode of Smart MDM server, enter the server address and port, then click OK.
If the server is in safe mode, check Safe Mode and install the CA certificate. For details, refer to Smart
MDM Professional_Installation and Configuration Guide.

Configuration Guide
Resource Preparation
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Step 3 Enter the account admin and the default password 111111, and click Login.
2.1.3.2 Import System License (Optional)
You have a 30-day free trial to use Smart MDM Professional, during which you can manage maximum 2 Admin
Clients, 50 Multi-mode Advanced radios, and all other devices. If you need to manage more devices or trial period
expires, you can import the system license.
Step 1 Click Home.

Resource Preparation
Configuration Guide
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Step 2 Click Import System License to import the license.
2.1.3.3 Add Administrator
Step 1 Add role.
The role is used to set the permissions of administrator.
1. Choose Asset -> Role.
2. Click New to configure the role information.
3. Click OK.

Configuration Guide
Resource Preparation
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Step 2 Add administrator account.
1. Choose Asset -> Administrator.
2. Click New to configure the administrator information.
3. Click OK.
The default password of administrator is 111111.
2.1.3.4 Add Admin Station
Administrator can use Admin Client on the current PC only after the PC is added as the admin station.
You can add admin station with the following two methods:

Resource Preparation
Configuration Guide
10
Method 1: the super administrator directly adds the admin station when the administrator of Admin Client
provides machine code.
Method 2: the administrator requests registration to the super administrator for approval.
Here are the details:
Method 1:
Step 1 Use the account of super administrator to log in to Admin Client.
Step 2 Choose Asset -> Admin Station.
Step 3 Click New to configure the admin station information.
Step 4 Click OK.
Method 2:
Step 1 Request the registration of admin station.
1. Start Admin Client and click on bottom right of login window.

Configuration Guide
Resource Preparation
11
2. Choose the connect mode of Smart MDM server, enter the server address and port, then click
Register.
If the server is in safe mode, check Safe Mode and install the CA certificate. For details, refer to
Smart MDM Professional_Installation and Configuration Guide.
3. Enter Name and Contact, and then click OK.

Resource Preparation
Configuration Guide
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Step 2 Use the account of super administrator to log in to Admin Client.
Step 3 Choose Asset -> Admin Station.
Step 4 Click .
Step 5 Check and configure the admin station information and click OK.
2.1.3.5 Add IDS Station
Administrator can use IDS (Integrated Device Station) on the current PC only after the PC is added as the IDS
station.

Configuration Guide
Resource Preparation
13
You can add IDS station with the following two methods:
Method 1: the super administrator directly adds the IDS station when the administrator of IDS provides
machine code.
Method 2: the administrator requests registration to the super administrator for approval.
Here are the details:
Method 1:
Step 1 Use the account of super administrator to log in to Admin Client.
Step 2 Choose Asset -> IDS.
Step 3 Click New to configure the IDS station information.
Step 4 Click OK.
Method 2:
Step 1 Request the registration of IDS station.
1. Start IDS and click on top right.

Resource Preparation
Configuration Guide
14
2. Enter the user name and password and click Login, or log into IDS with fingerprint.
3. Click on top right, and then click in the popped window.
4. Enter the server address and port, and choose the connect mode of the server, and click Register.
If the server is in safe mode, check Safe Mode and install the CA certificate. For details, refer to
Smart MDM Professional_Installation and Configuration Guide.
5. Enter Name and Contact, and click OK.
Step 2 Use the account of super administrator to log in to Admin Client.
Step 3 Choose Asset -> IDS.

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Resource Preparation
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Step 4 Click .
Step 5 Check and configure the IDS station information and click OK.
2.1.3.6 Import Radio
Step 1 Choose Asset -> Device -> Multi-mode.
Step 2 Click Import.

Resource Preparation
Configuration Guide
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Step 3 Click Browse, and choose a radio file in .dev or zip format.
Step 4 Click Open.
The radio information in the file is listed as below.
Step 5 Choose the group.
The administrator can only manage the radios in the current group or subgroup, so the radio must be in
the group or subgroup of the administrator.
Step 6 Click Import.
Step 7 Click OK.