
Chapter 5. Installing options ................37
Handling static-sensitive devices ...............37
Backing up configuration settings ...............38
Available options ....................38
Tools required .....................38
Component locations ...................38
System board.....................39
Disconnecting cables ...................39
Removing the rear cover ..................40
Removing the hard disk drive ................42
Removing the system board cover...............43
Installing memory ....................45
Installing an adapter ...................47
Chapter 6. Troubleshooting ................49
Troubleshooting procedure .................50
Power-on self-test (POST)..................51
POST error codes ....................51
Device troubleshooting charts ................54
Audio problems ....................55
CD-ROM or DVD-ROM drive problems ............56
DVD disc problems...................57
Diskette drive problems .................58
Display/monitor problems ................58
General problems ...................59
Intermittent problems ..................59
Keyboard, mouse, or pointing device problems .........60
Memory problems ...................61
Modem problems ...................61
Optional-device problems ................64
Software problems ...................65
Universal Serial Bus (USB) problems .............65
IBM Enhanced Diagnostics .................65
Creating an IBM Enhanced Diagnostics diskette .........66
Running the IBM Enhanced Diagnostics program.........66
To run diagnostics from the IBM Enhanced Diagnostics diskette: . . 67
To run diagnostics from the Product Recovery CD or program: . . . 67
Replacing the battery ...................67
Chapter 7. Getting information, help, and service.........71
Getting information ...................71
Using the World Wide Web ................71
Getting information by fax ................71
Getting help and service ..................72
Using the documentation and diagnostic programs ........72
Calling for service ...................72
Other services ....................74
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