IBM Aptiva 2187 User manual

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Hardware Maintenance Service
for Service Level A
Aptiva Type 2187
2187

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First Edition (September 1999)
The following paragraph does not apply to any state or country where such
provisions are inconsistent with local law:
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PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
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© Copyright International Business Machines Corporation 1999.
All rights reserved.
Note to U.S. Government Users – Documentation related to restricted rights –
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Schedule Contract with IBM Corp.

Copyright IBM Corp. 1999
I
Contents
Notices..........................................................................................................IV
Voltage Supply Switch Settings...................................................................... IV
Safety Information...........................................................................................V
Laser Compliance Statement..................................................................XXXIV
Trademarks..............................................................................................XXXV
Preface....................................................................................................XXXVI
General Information................................................................................... 1-1
Introduction .................................................................................................. 1-2
Product Overview......................................................................................... 1-2
Hardware Interfaces..................................................................................... 1-6
CMOS Reset................................................................................................ 1-8
Flash (BIOS) Update Procedure .................................................................. 1-9
BIOS-contained Model Number and Serial Number................................... 1-10
BIOS Setup Utility....................................................................................... 1-11
Working with the Setup Menus............................................................. 1-11
Start Options......................................................................................... 1-13
Advanced Setup................................................................................... 1-16
Plug and Play control............................................................................ 1-17
Power Management Setup................................................................... 1-19
ISA Legacy Resource........................................................................... 1-20
PC Health Status.................................................................................. 1-20
Set Password....................................................................................... 1-20
Specifications............................................................................................. 1-22
Operating Requirements............................................................................ 1-23
Special Tools.............................................................................................. 1-24
Check Procedures...................................................................................... 2-1
Introduction .................................................................................................. 2-2
Start ............................................................................................................. 2-3
Index of Symptoms, Messages, Error Codes, or Beeps............................... 2-8
Troubleshooting ......................................................................................... 2-23
Factory-Installed Storage Devices........................................................ 2-24
Factory-Installed Modem Card ............................................................. 2-26
Audio (Not Supported by Diagnostics Program)................................... 2-28
CD-ROM Drive ..................................................................................... 2-30
Memory ................................................................................................ 2-31
Keyboard.............................................................................................. 2-32
Mouse................................................................................................... 2-33
Power Supply ....................................................................................... 2-35

II
Monitor.................................................................................................. 2-38
Undetermined Problems....................................................................... 2-40
Diagnostic Aids.......................................................................................... 3-1
Introduction .................................................................................................. 3-2
Power-On Self Test...................................................................................... 3-2
Diagnostics Tools......................................................................................... 3-3
Using Diagnostics Program from Recovery CD...................................... 3-3
Diagnostics Program Features............................................................... 3-4
Repairing Information................................................................................4-1
Removals and Replacements ...................................................................... 4-2
Identifying the Parts of the System Unit.................................................. 4-3
Top Cover............................................................................................... 4-5
Adapter Cards......................................................................................... 4-6
Diskette Drive.......................................................................................... 4-8
CD-ROM Drive...................................................................................... 4-10
Hard Disk Drive..................................................................................... 4-11
System Board....................................................................................... 4-12
Power Supply........................................................................................ 4-15
Memory (DIMM).................................................................................... 4-16
Parts/Test Point Locations........................................................................ 5-1
Introduction .................................................................................................. 5-2
Aptiva Type 2187 System Board Layout...................................................... 5-3
2187 System Board Jumper Settings ..................................................... 5-4
2187 Processor Type Jumper Settings................................................... 5-5
2187 System Board Connectors and Functions...................................... 5-6
Power Supply Cable Connector Specifications ............................................ 5-7
Main Output Pin Assignment.................................................................. 5-8
Factory-Installed Modem Card Layout ....................................................... 5-10
Factory-Installed Modem Card Connector Functions............................ 5-10
3.5-In. Hard Disk Drive Jumper Locations & Settings................................. 5-11
CD-ROM Drive........................................................................................... 5-12
CD-ROM Drive Rear Panel Connectors and Features ......................... 5-13
CD-ROM Drive Jumper Settings........................................................... 5-13
DIMM Configurations.................................................................................. 5-14
System Board Connector Pin Signals ........................................................ 5-14
Monitor Port Signals ............................................................................. 5-14
Serial Port Signals................................................................................ 5-14
Parallel Port Signals ............................................................................. 5-15
Mouse Port Signals............................................................................... 5-15
Keyboard Port Signals.......................................................................... 5-15
Diskette Drive Cable Connector Signals............................................... 5-16
IDE Cable Connector Signals............................................................... 5-17

III
Safety Inspection Guide ............................................................................ 6-1
General Guidelines....................................................................................... 6-2
Parts Catalog.............................................................................................. 7-1
Assembly 1 : Aptiva Type 2187 System Unit................................................ 7-2
Assembly 2 : Aptiva Type 2187 Diskette Drive, Hard Disk Drive.................. 7-4
Assembly 3 : Aptiva Type 2187 CD-ROM, Modem Card.............................. 7-5
Assembly 4 : Aptiva Type 2187 Keyboard and Mouse................................. 7-6
Appendix A. FRU Number Index
Appendix B. Online Support Information
Index

IV
Notices
References in this publication to IBM products, programs, or services do not
imply that IBM intends to make these available in all countries in which IBM
operates. Any reference to an IBM product, program, or service is not
intended to state or imply that only IBM’s product, program, or service may be
used. Any functionally equivalent product, program, or service that does not
infringe any of IBM’s intellectual property rights, or other legally protectable
rights, may be used instead of the IBM product, program, or service.
References in this publication to IBM products, programs, or services are
purely hardware-related and do not cover circumstances of software
problems. Evaluation and verification of operation in conjunction with other
products, program, or services, except those expressly designated by IBM are
the user’s responsibility.
IBM may have patents or pending patent applications covering subject matter
in this document. The featuring of these patents, pending or otherwise, in this
document does not give you any license to these patents. You can send
license inquires, in writing, to the IBM director of Commercial Relations, IBM
Corporation, Purchase, NY10577.
Voltage Supply Switch Settings
Your IBM Aptiva Personal Computer might have voltage switches, which must
be set correctly for your voltage supply. If your monitor or system unit has a
voltage switch, complete these steps to make sure each switch is set
correctly:
1. Determine the correct voltage switch setting for your area:
Voltage Supply Range Voltage Switch Setting
100-127 V 110 V
200-240 V 220 V
2. Locate the voltage switch on the back of your monitor or system unit. If the
setting shown on the switch is:
qCorrect: start setting up your IBM Aptiva computer.
qIncorrect: change the voltage switch setting.

V
Safety Information
DANGER
To avoid a shock hazard, do not connect or disconnect any cables or
perform installation, maintenance, or reconfiguration of this product
during an electrical storm.
To avoid shock hazard:
qThe power cord must be connected to a properly wired and earthed
receptacle.
qAny equipment to which this product will be attached must also be
connected to properly wired receptacles.
When possible, use one hand to connect or disconnect signal cables to
prevent a possible shock from touching two surfaces with different
electrical potentials.
Electrical current from power, telephone, and communications cables is
hazardous. To avoid shock hazard, connect and disconnect cables as
described following when installing, moving, or opening covers of this
product or attached devices.

VI
To Connect To Disconnect
1. Turn Everything OFF. 1. Turn Everything OFF.
2. First, attach all cables to devices. 2. First, remove power cord(s) from
outlet
3.
Attach signal cables to receptacles. 3. Remove signal cables from
receptacles.
4. Attach power cord(s) to outlet. 4. Remove all cables from devices.
5. Turn device ON

VII
Caution:
When replacing the battery, use only IBM Part Number 36L9077 or an
equivalent type battery recommended by the manufacturer. If your
system has a module containing a lithium battery, replace it only with
the same module type made by the same manufacturer. The battery
contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
qThrow or immerse into water
qHeat to more than 100°C (212°F)
qRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Caution:
When a CD-ROM drive is installed, note the following.
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Removing the covers of the CD-ROM drive could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the CD-
ROM drive. Do not remove the CD-ROM drive covers.

VIII
DANGER
Some CD-ROM drives contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
≥≥32 Kg ≥≥55Kg
(70.5 (121.2
lbs) lbs)
Caution:
Use safe lifting practices when lifting your machine.
Caution:
Electrical current from power, telephone, and communication
cables can be hazardous. To avoid personal injury or equipment
damage, disconnect the attached power cords,
telecommunications systems, networks, and modems before you
open the covers, unless instructed otherwise in the installation
and configuration procedures.

IX
PERIGO
Para evitar choques elétricos, não conecte ou desconecte nenhum
cabo, nem efetue instalação, manutenção ou reconfiguração deste
produto durante uma tempestade com raios.
Para evitar choques elétricos:
qO cabo de alimentação deve ser conectado a um receptáculo
corretamente instalado e aterrado.
qTodos os equipamentos aos quais este produto será conectado
devem também ser conectados a receptáculos corretamente
instalados.
Quando possível, utilize uma das mãos para conectar ou
desconectar cabos de sinal, para evitar um possível choque ao
tocar duas superfícies com potenciais elétricos diferentes.
A corrente elétrica proveniente de cabos de alimentação, de telefone
e de comunicação é perigosa. Para evitar choques elétricos, conecte
e desconecte os cabos conforme descrito a seguir, ao instalar,
movimentar ou abrir tampas deste produto ou de dispositivos
conectados.

X
Para Conectar
1. DESLIGUE tudo.
2. Conecte primeiro todos os
cabos nos dispositivos.
3. Conecte os cabos de sinal nos
receptáculos.
4. Conecte o(s) cabo(s) de
alimentação nas tomadas.
5. LIGUE o dispositivo.
Para Desconectar
1. DESLIGUE tudo.
2. Remova primeiro o(s) cabo(s) de
alimentação das tomadas.
3. Remova os cabos de sinal dos
receptáculos.
4. Remova todos os cabos dos
dispositivos.

XI
cuidado:
Ao substituir a bateria, utilize apenas o Número de Peça IBM 33F8354 ou
um tipo de bateria equivalente recomendado pelo fabricante. Se seu
sistema possuir um módulo com uma bateria de lítio, substitua-o
apenas pelo mesmo tipo de módulo, produzido pelo mesmo fabricante.
A bateria contém lítio e pode explodir se não for utilizada, manuseada e
descartada de forma adequada.
Não:
qJogue ou coloque na água
¨Aqueça a mais de 100°C (212°F)
qConserte nem desmonte.
Descarte a bateria conforme requerido pelas disposições e
regulamentações locais.
cuidado:
Quando uma unidade de CD-ROM estiver instalada, observe o seguinte.
A utilização de controles ou ajustes ou a execução de procedimentos
diferentes daqueles especificados nesta publicação pode resultar em
exposição perigosa à radiação.
A remoção das tampas da unidade de CD-ROM pode resultar em
exposição a radiação perigosa de laser. Não existem peças que possam
ser consertadas no interior da unidade de CD-ROM. Não remova as
tampas da unidade de CD-ROM.

XII
PERIGO
Algumas unidades de CD-ROM contém um diodo de laser da Classe 3A
ou da Classe 3B. Observe o seguinte.
Radiação de laser quando aberto. Não olhe diretamente para o feixe de
laser, não olhe diretamente com instrumentos óticos, e evite exposição
direta ao raio.
≥≥32 Kg ≥≥55Kg
(70,5 (121,2
lbs) lbs)
cuidado:
Utilize práticas seguras para levantamento de peso ao levantar
sua máquina.
cuidado:
A corrente elétrica proveniente de cabos de alimentação, de
telefone e de comunicação é perigosa. Para evitar ferimentos
pessoais ou danos aos equipamentos, desconecte os cabos de
alimentação, sistemas de telecomunicação, redes e modems
antes de abrir as tampas, a menos que receba outras instruções
nos procedimentos de instalação e configuração.

XIII

XIV

XV

XVI

XVII

XVIII
PERIGO
Pour éviter tout risque de choc électrique, ne manipulez aucun câble et
n'effectuez aucune opération d'installation, d'entretien ou de
reconfiguration de ce produit au cours d'un orage.
Pour éviter tout risque de choc électrique :
qLes cordons d'alimentation du présent produit et de tous les appareils
qui lui sont connectés doivent être branchés sur des socles de prise
de courant correctement câblés et mis à la terre.
Afin d'éviter tout risque de choc électrique provenant d'une différence de
potentiel de terre, n'utilisez qu'une main, lorsque cela est possible, pour
connecter ou déconnecter les cordons d'interface.
Le courant électrique passant dans les câbles de communication, ou les
cordons téléphoniques et d'alimentation peut être dangereux. Pour éviter
tout risque de choc électrique, lorsque vous installez ou que vous
déplacez le présent produit ou des périphériques qui lui sont raccordés,
reportez-vous aux instructions ci-dessous pour connecter et déconnecter
les différents cordons.
Connexion
1. Mettez les unités hors tension.
2. Commencez par brancher tous les
cordons sur les unités.
3. Branchez les câbles d'interface sur
les prises.
4. Branchez les cordons
d'alimentation sur un socle de prise
de courant.
5. Mettez les unités sous tension.
Déconnexion
1. Mettez les unités hors tension.
2. Commencez pas débrancher les
cordons alimentation des socles de
prise de courant.
3. Débranchez les câbles d'interface
des prises.
4. Débranchez tous les câbles des
unités.