IBM 686536U - IntelliStation Z - Pro 6865 User manual

IntelliStation Z Pro
User Guide
Professional Workstation (Type 6865)

IntelliStation Z Pro
User Guide
Professional Workstation (Type 6865)
IBM

Note
Before using this information and the product it supports, be sure to read the general information
under Appendix B, “Product Warranties and Notices” on page 123.
First Edition (September 1998)
The following paragraph does not apply to the United Kingdom or any country where such provisions
are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES
THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied
warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication.
IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this
publication at any time.
This publication was developed for products and services offered in the United States of America. IBM
may not offer the products, services, or features discussed in this document in other countries, and the
information is subject to change without notice. Consult your local IBM representative for information
on the products, services, and features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM
marketing representative.
 Copyright International Business Machines Corporation 1998. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or
disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Danger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Laser Compliance Statement ............................... viii
Lithium Battery Notice ................................... ix
Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Chapter 1. IBM IntelliStation Z Pro Overview .................... 1
Features at a Glance ..................................... 2
Euro Sign Support Information .............................. 6
System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2. Setting Up Your Computer ......................... 9
Installing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Locating Your Computer .................................. 9
Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Turn on Power ........................................ 12
Finish the Installation .................................... 12
Chapter 3. Arranging Your Workspace ........................ 13
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Glare and Lighting ..................................... 14
Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Electrical Outlets and Cable Lengths ........................... 14
Chapter 4. Operating Your Computer ......................... 15
Controls and Status Indicators .............................. 16
Starting Your Computer .................................. 16
Shutting Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
System-Management Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Desktop Management Interface (DMI) ........................ 18
Wake on LAN ...................................... 18
Alert on LAN ....................................... 18
RPL or DHCP ....................................... 18
Remote Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using Video Features .................................... 19
Video Device Drivers .................................. 19
Changing Monitor Settings ............................... 20
Using Audio Features .................................... 20
Updating System Programs ................................ 21
Recovering From a POST/BIOS Update Failure .................... 22
 Copyright IBM Corp. 1998 iii

Using a CD-ROM Drive .................................. 23
Handling a CD ...................................... 24
Loading a CD ....................................... 24
Using Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Locking the Cover .................................... 25
Locking the Keyboard .................................. 25
Optional Security U-Bolt ................................ 25
Chapter 5. Using the Configuration/Setup Utility Program ............ 27
Starting and Using the Program ............................. 28
Viewing and Changing Settings ............................ 29
Exiting From the Program ............................... 30
Changing Keyboard Speed ................................. 30
Power-On Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Enhanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Setting the Startup Sequence ............................... 41
Setting Remote Administration .............................. 42
Understanding Power Management ........................... 42
Quick Reference for Network-Related Settings ..................... 46
Configuring an ISA Legacy Adapter ........................... 49
Interrupt and DMA Resources ............................. 50
Chapter 6. Taking Care of Your Computer ...................... 53
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Cleaning Your Computer ................................. 53
Computer and Keyboard ................................ 53
Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Replacing the Battery .................................... 55
Moving Your Computer .................................. 57
Chapter 7. Installing Options Overview ....................... 59
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Handling Static-Sensitive Devices ............................ 60
Available Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using the Stabilizing Feet ................................. 62
Disconnecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Removing the Cover .................................... 64
Locating Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Internal Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Input/Output Device Connectors ............................. 66
Identifying Parts on the System Board .......................... 67
iv Z Pro User Guide

Chapter 8. Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using Diagnostic Tools ................................... 69
Power-On Self-Test (POST) ............................... 69
Types of Error Messages ................................ 71
Solving POST Error Message Problems ....................... 72
POST Message Charts .................................. 75
Error Messages Specific to the Integrated Ethernet Subsystem .......... 92
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Diskette Drive Problems ................................ 95
Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Keyboard, Mouse, or Pointing Device Problems ................. 100
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Option Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Parallel Port Problems ................................. 103
Serial Port 1 Problems ................................. 103
Serial Port 2 Problems ................................. 103
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Universal Serial Bus Port Problems ......................... 105
IBM Enhanced Diagnostics ................................ 106
Installing Files from Option Diskettes ......................... 108
Chapter 9. Getting Help, Service, and Information ................ 109
Service Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Before You Call for Service ............................... 110
Getting Customer Support and Service ........................ 111
Using Electronic Support Services .......................... 111
Using the World Wide Web ............................. 112
Getting Information by Fax .............................. 113
Getting Help Online .................................. 113
Getting Help by Telephone .............................. 114
Getting Help Around the World .......................... 115
Purchasing Additional Services ............................. 116
Enhanced PC Support Line .............................. 116
900-Number Operating System and Hardware Support Line ......... 116
Network and Server Support Line ......................... 117
Ordering Support Line Services ........................... 117
Warranty and Repair Services ............................ 117
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Appendix A. Computer Records . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Contents v

Serial Numbers and Keys ................................ 119
Device Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Appendix B. Product Warranties and Notices ................... 123
Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
IBM Statement of Limited Warranty for United States, Puerto Rico, and
Canada (Part 1 - General Terms) .......................... 123
IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey,
United States (Part 1 - General Terms) ...................... 126
Part 2 - Worldwide Country-Unique Terms .................... 128
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Year 2000 Readiness and Instructions ....................... 132
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Electronic Emission Notices ............................. 134
Power Cord Notice ................................... 136
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
vi Z Pro User Guide

Safety Information
Turn everything OFF.
Attach signal cables to
receptacles.
First, remove power cord from
outlet.
To Disconnect
Turn device ON.
DANGER:
Turn everything OFF.
To Connect
Remove signal cables from
receptacles.
Remove all cables from devices.
Attach power cord to outlet.
First, attach all cables to devices.
In the U.K., by law, the power
cord must be disconnected after the
telephone line cable.
2
In the U.K., by law, the telephone
cable must be connected after the
power cord.
12
1
Electrical current from power, telephone, and communication
cables is hazardous. To avoid shock hazard, connect and
disconnect cables as shown below when installing, moving or
opening the covers of this product or attached devices. The
power cord must be used with a properly grounded outlet.
 Copyright IBM Corp. 1998 vii

Danger
To avoid a shock hazard, do not connect or disconnect any cables or perform
installation, maintenance, or reconfiguration of this product during an electrical
storm.
Laser Compliance Statement
Some IBM Personal Computer models are equipped from the factory with a
CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM
drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to
the requirements of the Department of Health and Human Services 21 Code of
Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the requirements of the International
Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser
products.
When a CD-ROM drive is installed, note the following.
CAUTION:
Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Removing the covers of the CD-ROM drive could result in exposure to hazardous
laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not
remove the CD-ROM drive covers.
Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note
the following.
DANGER
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
viii Z Pro User Guide