IBM PC 300 2169 User manual

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First Edition (July 2000)
The following paragraph does not apply to any state or country where such provisions are
inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION
PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
References to IBM products, programs, or services do not imply that IBM intends to make
them available outside the United States.
This publication could contain technical inaccuracies or typographical errors. Changes are
periodically made to the information herein; these changes will be made in later editions. IBM
may make improvements and/or changes in the product(s) and/or program(s) at any time.
Request for copies of this publication and for technical information about IBM products
should be made to your IBM Authorized Dealer, your IBM Marketing Representative or your
IBM Retailer. Address comments about this publication to the IBM HelpCenter.
© Copyright International Business Machines Corporation 2000. All rights reserved.
Note to U.S. Government Users – Documentation related to restricted rights – Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract
with IBM Corp.
Note
Before using this information and the product it supports, be sure to read the
general information under Appendix 1, “Product warranties and notices” on
page 70.

iii
Contents
FIRST EDITION (JULY 2000).........................................................................II
SAFETY INFORMATION.................................................................................VI
MODEM SAFETY INFORMATION ..................................................................VII
LASER COMPLIANCE STATEMENT...............................................................VIII
LITHIUM BATTERY NOTICE ...........................................................................IX
ABOUT THIS BOOK ......................................................................................IX
CHAPTER 1 - IBM PC300 OVERVIEW
COMPONENTS INCLUDED WITH ALL MODELS.................................................1
SYSTEM SUMMARY ......................................................................................2
CHAPTER 2 - SETTING UP YOUR COMPUTER
SELECTING A LOCATION FOR YOUR COMPUTER ............................................4
SWITCHES, INDICATORS AND CONNECTORS................................................6
CONNECT POWER CORDS ...........................................................................7
CONNECTING THE SYSTEM COMPONENTS ....................................................8
EXTERNAL CONNECTOR COLOR CODING.....................................................9
CHAPTER 3 - OPERATING AND CARING FOR YOUR COMPUTER
STARTING YOUR COMPUTER ......................................................................11
CHANGING MONITOR SETTINGS..................................................................11
USING AUDIO FEATURES ............................................................................12
USING DISKETTES......................................................................................13
HANDLING AND STORING DISKETTES ..........................................................13
USING A CD-ROM DRIVE..........................................................................14
HANDLING A CD.........................................................................................14
LOADING A CD...........................................................................................14
UPDATING SYSTEM PROGRAMS..................................................................15
SHUTTING DOWN.......................................................................................15
TAKING CARE OF YOUR COMPUTER ............................................................16
CLEANING YOUR COMPUTER ......................................................................16
MOVING YOUR COMPUTER .........................................................................17
CHAPTER 4 - USING THE CONFIG/SETUP UTILITY
STARTING THE SETUP UTILITY...................................................................18
STANDARD CMOS FEATURES OPTION .....................................................20
ADVANCED BIOS FEATURES SETUP OPTION ............................................22

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ADVANCED CHIPSET FEATURES OPTION....................................................25
INTEGRATED PERIPHERALS OPTION...........................................................27
POWER MANAGEMENT SETUP OPTION......................................................30
PNP/PCI CONFIGURATION OPTION ..........................................................34
PCI HEALTH STATUS OPTION ...................................................................35
FREQUENCY CONTROL OPTION .................................................................36
LOAD FAIL-SAFE DEFAULTS OPTION..........................................................37
LOAD OPTIMIZED DEFAULTS OPTION .........................................................37
SET SUPERVISOR AND USER PASSWORDS ................................................37
SAVE AND EXIT SETUP OPTION.................................................................38
EXIT WITHOUT SAVING OPTION.................................................................38
ERASING A LOST OR FORGOTTEN PASSWORD (CLEARING CMOS).............38
CHAPTER 5 - INSTALLING OPTIONS
HANDLING STATIC-SENSITIVE DEVICES.......................................................39
AVAILABLE OPTIONS...................................................................................40
REMOVING THE COVER ..............................................................................41
WORKING WITH OPTIONS ON THE SYSTEM BOARD......................................42
MAINBOARD GUIDE....................................................................................43
WORKING WITH MEMORY...........................................................................45
INSTALL A CD-ROM..................................................................................47
INSTALLING A CD-ROM DRIVE..................................................................47
INSTALLING A SOCKET-370 PROCESSOR...................................................48
WORKING WITH ADAPTORS.......................................................................49
ADD-IN CARD OPTIONS..............................................................................50
REPLACING THE SYSTEM BATTERY .............................................................50
CHAPTER 6 - TROUBLESHOOTING AND RECOVERY
TROUBLESHOOTING THE WINDOWS DESKTOP WITH CONFIGSAFE .............51
REINSTALLING THE OPERATING SYSTEM.....................................................53
PERFORMING A PARTIAL OR FULL RECOVERY..............................................53
DIAGNOSING HARDWARE ...........................................................................54
CHANGING THE PRIMARY STARTUP SEQUENCE...........................................54
RECOVERING OR INSTALLING DEVICE DRIVERS...........................................55
TROUBLESHOOTING...................................................................................56
POWER-ON SELF-TEST (POST).................................................................57
DIAGNOSTIC ERROR CODES AND MESSAGES ..............................................57
POST ERROR ...........................................................................................58
DISKETTE DRIVE PROBLEMS.......................................................................58
MONITOR PROBLEMS.................................................................................59

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GENERAL PROBLEMS .................................................................................61
INTERMITTENT PROBLEMS..........................................................................61
KEYBOARD, MOUSE, OR POINTING DEVICE PROBLEMS................................61
MEMORY PROBLEMS..................................................................................62
OPTION PROBLEMS....................................................................................62
AN IBM OPTION THAT PREVIOUSLY WORKED DOES NOT WORK NOW..........63
PARALLEL-PORT PROBLEMS ......................................................................63
SERIAL-PORT PROBLEMS ...........................................................................64
PRINTER PROBLEMS ..................................................................................64
SOFTWARE PROBLEMS ..............................................................................64
IS YOUR SOFTWARE PROGRAM OK?..........................................................64
UNIVERSAL SERIAL BUS PORT PROBLEMS..................................................65
IBM ENHANCED DIAGNOSTICS PROGRAM..................................................65
OTHER DIAGNOSTIC PROGRAMS ON THE SOFTWARE SELECTIONS CD.......65
RECOVERING FROM A POST/BIOS UPDATE FAILURE................................66
INSTALLING FILES FROM OPTION DISKETTES..............................................66
CHAPTER 7 - GETTING HELP/SERVICE AND ADDITIONAL INFORMATION
IBM TECHNICAL SUPPORT HOME PAGE ....................................................67
WARRANTY SERVICE.................................................................................67
WARRANTY UPGRADES .............................................................................67
ENHANCED PC SUPPORT..........................................................................67
OTHER IBM WEBSITES .............................................................................69
ORDERING CDS.........................................................................................69
APPENDIX 1 - PRODUCT WARRANTIES AND NOTICES
WARRANTY STATEMENTS…………………….................................……70
POWER CORD NOTICE................................................................................81
IBM POWER CORD PART NUMBER..............................................................82
APPENDIX 2 - JUMPER SETTINGS
JUMPER SETTINGS ....................................................................................83
HOW TO SET JUMPERS..............................................................................83
PANEL CONNECTORS.................................................................................85

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Safety information
Electrical current from power, telephone, and communication cables is
hazardous. To avoid shock hazard, connect and disconnect cables as shown
below when installing, moving or opening the covers of this product or attached
devices. The power cord must be used with a properly grounded outlet.
NOTE:
In the U.K., by law, the telephone cable must be connected after the power
cord. When disconnecting, the power cord must be disconnected after the
telephone line cable.

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Modem Safety Information
To reduce the risk of fire, electrical shock, or injury when using telephone
equipment, always follow basic safety precautions, such as:
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
•Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
•Use caution when installing or modifying telephone lines.
•Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock from
lightning.do not use the telephone to report a gas leak in the vicinity of the
leak.
To avoid a shock hazard, do not connect or disconnect any cables
or perform installation, maintenance, or reconfiguration of this
product during an electrical storm.

viii
Laser compliance statement
Some IBM Personal Computer models are equipped from the factory with a
CD-ROM drive or a DVD-ROM drive. CD-ROM drives and DVD-ROM
drives are also sold separately as options. CD-ROM drives and DVD-ROM
drives are laser products. These drives are certified in the U.S. to conform
to the requirements of the Department of Health and Human Services 21
Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser
products. Elsewhere, these drives are certified to conform to the
requirements of the International Electrotechnical Commission (IEC) 825
and CENELEC EN 60 825 for Class 1 laser products.
When a CD-ROM drive or a DVD-ROM drive is installed, note the
following.
CAUTION:
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Removing the covers of the CD-ROM drive or DVD-ROM drive could result
in exposure to hazardous laser radiation. There are no serviceable parts
inside the CD-ROM drive or DVD-ROM drive. Do not remove the drive
covers.
Some CD-ROM drives and DVD-ROM drives contain an embedded Class
3A or Class 3B laser diode. Note the following.
Danger!
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.

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Lithium battery notice
CAUTION:
Danger of explosion if battery is incorrectly replaced.
When replacing the battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. The battery
contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
•Throw or immerse into water
•Heat to more than 100°C (212°F)
•Repair or disassemble
•
Dispose of the battery as required by local ordinances or regulations.
About this book
This book will help you become familiar with your IBM Personal
Computer and its features. It describes how to set up, operate, maintain,
and install options in your computer. In the unlikely event you experience
problems, you will find helpful troubleshooting information and
instructions for obtaining service in this book.
Related information
Following is a description of the documentation that contains additional
information about your computer. These documents are available in
Adobe PDF format at http://www.ibm.com/pc/support on the World
Wide Web.
•Hardware Maintenance Manual
This publication contains information for trained service technicians. It
can be found at http://www.ibm.com/pc/support/us/ on the World
Wide Web.
Type the machine type/model number into the Quick Path field and
click Go. Click Online publications and then click Hardware
Maintenance Manuals.
This manual can also be ordered from IBM. To purchase a copy, refer
to Chapter 7, “Getting help, service, and additional information”
on page 67.

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C Ch ha ap pt te er r 1 1. . I IB BM M P PC C 3 30 00 0 o ov ve er rv vi ie ew w
Thank you for selecting an IBM PC300. Your computer incorporates
many of the latest advances in computer technology and can be upgraded
as your needs change.
This section provides an overview of the computer features, preinstalled
software, and specifications.
Identifying your computer
In most instances, the best way to identify your computer is by the machine
type/model number. The machine type/model number indicates the
various features of the computer, such as the type of microprocessor and
the number of bays. You can find this number on the small label on the
front of your computer. An example of a machine type/model number is
2169-55G.
Components included with all models

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System Summary
Processor
(Some models) •Intel Celeron processor with integrated 128KB level two cache
•Intel Pentium III processor with integrated 256KB level two cache
Clocks •66MHz clock to Celeron processor front side bus
•100MHz clock to Pentium III processor front side bus
•100MHz clocks to SDRAM modules on DIMM sockets
•33MHz clocks to PCI slots
Chipset •Intel 810 chipset consisting of
FW82810 Graphics and memory Controller Hub
FW82801AA I/O Controller Hub
N82802AB Firmware Hub
•ITE IT8870F low pin count (LCP) interface super I/O controller
Memory
•Two sockets for 168-pin, 3.3v dual inline memory module (DIMM)
•100MHz, non-parity, unbuffered SDRAM module
•With 32MB (base model)
•256MB maximum in the system
Video Subsystem •Integtrated in Intel 810 chipset
•640 x 480, 800 x 600, 1024 x 768 resolution with 24-bit colors
Storage Devices •3.5-inch FDD x 1 for 720KB and 1.44MB media
•3.5-inch HDD x 1 with minimum 5GB hard disk
•Two open bays for optional CD-ROM etc. (CD standard on some
models)
Audio Subsystem •On board audio
Network Interface §None on the mother board.
§56K v.90 modem on some models
§Headers for WOL and WOM are provided on the system board
Expansion Slots •Two PCI 2.1 slots
External Interface •Serial port x 1 with D-sub 9-pin connector
•Parallel port x 1 with D-sub 25-pin connector
•USB port x 2
•Video port x 1 with D-sub 15-pin connector
•Keyboard port x 1 with PS/2 mini-DIN connector
•Mouse port x 1 with PS/2 mini-DIN connector
•Line In, Line out
•Midi port
BIOS •AWARD BIOS in 4Mbit flash memory
•MS PC99 complied
Keyboard/Mouse •IBM 105-key/Two button
Physical Size •380(H) x 196(W) x 360(D) 7.6Kg
Power
Consumption •Maximum
•Nominal
•Sleep
•Soft Off
62 watts
35 watts
27 watts
3 watts
Power Supply •100-127V AC 5A / 200-240V AC 3A
Preload OS •Windows 98 SE

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Ambient Air •Power On 10 ~ 35 degree C 8 ~ 80 %
•Power Off 10 ~ 43 degree C 8 ~ 80 %

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Ch ha ap pt te er r 2 2. . S Se et tt ti in ng g u up p y yo ou ur r c co om mp pu ut te er r
Before you begin, be sure to read “Safety Information” on page vi. Use these
instructions to set up your computer.
Selecting a location for your computer
Make sure you have an adequate number of properly grounded electrical
outlets for all devices. Select a location for the computer where it will remain
dry. Leave about 50 mm (2 in.) of space around the computer for proper air
circulation.
Arranging your workspace
Arrange both the equipment and your work area to suit you. Light sources, air
circulation, and the location of electrical outlets can affect how you arrange
your workspace.
Comfort
The following guidelines will help you decide what working position suits you
best. Choose a chair to reduce fatigue from sitting in the same position for long
periods. The backrest and seat should adjust independently and provide good
support. The seat should have a curved front to relieve pressure on the thighs.
Adjust the seat so that your thighs are parallel to the floor and your feet are
either flat on the floor, or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your
wrists in a neutral, comfortable position. Try to keep a light touch on the
keyboard, and your hands and fingers relaxed. Change the angle of the
keyboard for maximum comfort by adjusting the position of the keyboard feet.

5
Adjust the monitor so that the top of the screen is at, or slightly below, eye
level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm
(20 to 24 in.), and position it so that you can view it without having to twist
your body.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights,
windows, and other light sources. Place the monitor at right angles to light
sources whenever possible. Reduce overhead lighting, if necessary, by turning
off lights or using lower wattage bulbs. If you install the monitor near a
window, use curtains or blinds to block the sunlight. You might have to adjust
the Brightness and Contrast controls on the monitor as the lighting changes
throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, place an
antiglare filter over the screen. However, these filters might affect the clarity of
the screen image; try them only after you have exhausted other methods of
reducing glare.
Dust compounds problems associated with glare. Clean your monitor screen
periodically using a soft cloth moistened with a nonabrasive, liquid glass
cleaner.
Air circulation
Your computer and monitor produce heat. The computer fan pulls in fresh air
and forces out hot air. The monitor lets hot air escape through vents. Blocking
the air vents can cause overheating, possibly resulting in malfunction or
damage. Place the computer and monitor so that nothing blocks the air vents;
usually 51 mm (2 in.) of air space is sufficient. Also, make sure the vented air
is not blowing on someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of device power cords and
cables might determine the final placement of your computer.
When arranging your workspace:
Avoid the use of extension cords. Whenever possible, plug the computer
power cord directly into an electrical outlet.
Keep power cords and cables neatly routed away from walkways and other
areas where they might be accidentally dislodged.For more information about
power cords, see “Power cord notice” on page 81.

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Switches, Indicators and Connectors
Power-On
Switch
Hard-Disk Drive Light
Power-On Light
Diskette Drive Light
Diskette Eject Button
Storage Bay Knob
PCI Adapter slot
Power Connector
Voltage Selection Switch
Power Switch
Keyboard
Mouse
USB PORT
Serial
Parallel
SVGA Monitor
Midi Port
Line in/out

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Connect Power cords
The voltage selector switch should be preset for your area; however, contact
your local power company if you are uncertain of the voltage for your area.
• If the voltage supply range in your area is 100-127V, set the voltage selector
switch so you can see 115V or 115.
• If the voltage supply range in your area is 200-230V, set the voltage selector
switch so you can see 230V or 230.
Connect the power cords to the computer and monitor first, and then connect
the power cords to the electrical outlets. For clarity, only the power cords are
shown in this picture.
Note: If your computer has a power switch on the back of the computer, press
it to the On position (1=ON).

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Connecting the system components
Most cable connectors are color-coded to match the location at the back of the
system unit where you connect the cable.
Read “Safety information” on page vi in the User Guide to learn about
connecting cables.
1. PS2KBM is a stack of two PS/2 mini-DIN ports. The upper port can be
used by a PS/2 mouse or pointing device. The lower port can be used by a
PS/2 keyboard.
2. LAN is an RJ45 connector. You can plug an ethernet networking cable into
this connector to join your system to an Local Area Network (LAN).
NOTE: Only applies to LAN models
3. LPT1 is a parallel port that can be used by printers or other parallel
communications devices. The system identifies the parallel port as LPT1.
4. The upper 15-pin port JS is a game/MIDI port. You can use this port to
connect a joystick or a MIDI device to your system
5. The lower part of JS is three audio jacks. The left side jack is for a stereo
line out signal. The middle jack is for a stereo line in signal. The right side
jack is for a microphone.
6. VGA1 is the connector for a display monitor. Plug the data cable from the
monitor into VGA1.
7. COM1 is a serial port that can be used by serial devices such as a mouse,
a fax/modem and so on. This serial port is identified by the system as
COM1/3.
8. USB1 is a stack of two Universal Serial Bus ports. Use these ports to
connect to USB devices.

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External Connector Color Coding
To help identify the external connectors, many connectors now use
standard colors as shown in the table below.
Connector Color
Analog VGA Blue
Audio line in Light blue
Audio line out Lime
Digital monitor / flat panel White
IEEE 1394 Grey
Microphone Pink
MIDI/Game Gold
Parallel Burgundy
PS/2 compatible keyboard Purple
PS/2 compatible mouse Green
Serial Teal or Turquoise
Speaker out / subwoofer Orange
Right-to-left speaker Brown
USB Black
Video out Yellow
SCSI, network, telephone, modem, and so on None
NOTE: 1)Only LAN models have a LAN socket
2)Some connectors listed are not available on all models
PS2KBM
USB1 COM1 VGA1 JS
JS
LPT1
LAN

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Turning on power
Turn on the monitor and other external devices first. Turn on the computer.
When the self-test is done, the IBM® logo screen disappears. If your computer
has preinstalled software, the software installation program begins.
If you experience any problems during startup, refer to Chapter 6
“Troubleshooting” on page 51 and Chapter 7 “Getting help, service, and
additional information” on page 67.
Finishing the software installation
After you start the computer for the first time, follow the instructions on the
screen to complete the software installation. If you do not complete the
software installation the first time the computer is turned on, unexpected
results might occur. For detailed information about the software installation,
see the online About Your Software publication.
If you use Microsoft® Windows® 98 Second Edition. Your computer is ready to
use after the software installation.
Accessing reference materials
After you start your computer and finish the operating system installation,
become familiar with the reference materials. You might want to print a
portion of your online publications for future reference.
To access the online User Guide double click Access IBM on your desktop.
Click Get help –View documentation.
For further information about reference publications, see
“Chapter 7. Getting help, service, and additional information” on page 67.