IBM Aptiva 2144 Owner's manual

Hardware Maintenance Service
for Service Level I
Machine Types 2144 and 2168
and IBM Monitors
2144
2168

Hardware Maintenance Service
for Service Level I
Machine Types 2144 and 2168
and IBM Monitors
2144
2168

First Edition (December 1995)
The following paragraph does not apply to any state or country where such
provisions are inconsistent with local law: INTERNATIONAL BUSINESS
MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT
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NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
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 Copyright International Business Machines Corporation 1995. All rights
reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.

Contents
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Voltage Supply Switch Settings .................... vii
Positionnement du sélecteur de tension ............... viii
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Consignes de sécurité ......................... x
Federal Communications Commission (FCC) Notice ......... xi
Canadian Department of Communications Compliance Statement .. xii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Chapter Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Diagnostic Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Repair Information . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Parts/Test Point Locations ..................... 1-4
Safety Inspection Guide ....................... 1-4
Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Part Number Index ......................... 1-5
Appendix: Model Configurations and FRU Part Numbers ..... 1-5
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Hardware Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Refresh Rates and Monitor Frequencies .............. 1-12
Power-On Password Reset ....................... 1-14
Flash (BIOS) Update Procedure .................... 1-15
Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Using the Setup Utility ........................ 1-16
Making Changes with the Setup Utility ............... 1-18
Using Rapid Resume Manager ..................... 1-24
Rapid Resume Manager Features ................. 1-24
Rapid Resume Connectors ..................... 1-25
POST Error History ........................... 1-26
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
SIMM Identification . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Operating Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Special Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
 Copyright IBM Corp. 1995 iii

Index of Symptoms, Messages, Error Codes, or Beeps ........ 2-10
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Advanced Diagnostics Device Presence Test ............. 2-34
Factory-Installed Drive Devices .................... 2-38
Diagnostics for Factory-Installed Drive Devices Not Supported by
Advanced Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 2-40
Diagnostics for Factory-Installed Riser Card, Sound Card, or Adapter
Cards Not Supported by Advanced Diagnostics ........... 2-43
FAX/Modem Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 2-49
Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-54
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-61
Undetermined Problem . . . . . . . . . . . . . . . . . . . . . . . . . 2-62
Diagnostic Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Power-On Self Test ........................... 3-2
Advanced Diagnostics Diskette ..................... 3-3
Diagnostic Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Select an Option Menu ....................... 3-4
Diskette Drive Menu ......................... 3-5
Hard Disk Drive Menu ........................ 3-6
Video Graphics Array Menu ..................... 3-7
Formatting a Hard Disk ....................... 3-8
Error Log for Intermittent Problems ................... 3-10
Display Self Test ............................ 3-12
Repair Information . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Removals and Replacements—Machine Type 2144 .......... 4-2
1005—Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
1010—Left Drive Support Bracket .................. 4-4
1015—Right Drive Support Bracket ................. 4-5
1020—3.5-In. Bays . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
1025—5.25-In. Bay . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
1030—Hard Disk Drive ....................... 4-8
1033—CD-ROM Changer Emergency Disc Removal ........ 4-9
1035—Adapter Cards . . . . . . . . . . . . . . . . . . . . . . . . 4-10
1040—Power Supply . . . . . . . . . . . . . . . . . . . . . . . . 4-11
1045—Riser Card . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
1050—Memory (SIMM) . . . . . . . . . . . . . . . . . . . . . . . 4-13
1055—Cache Memory—Type I-1 .................. 4-14
1055—Cache Memory—Type I-2 .................. 4-16
1056—Video Memory—Type I-1 .................. 4-17
iv

1056—Video Memory—Type I-2 .................. 4-18
1060—Upgrade Processors—Type I-1 ............... 4-19
1060—Upgrade Processors—Type I-2 ............... 4-20
1080—Lithium Battery . . . . . . . . . . . . . . . . . . . . . . . . 4-21
1085—Indicator LED and Cable ................... 4-22
1090—System Board . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Removals and Replacements—Machine Type 2168 .......... 4-24
2005—Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
2020—3.5-In. Bays . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
2025—5.25-In. Bays . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
2030—Hard Disk Drives ....................... 4-29
2033—CD-ROM Changer Emergency Disc Eject Procedure .... 4-31
2035—Adapter Cards . . . . . . . . . . . . . . . . . . . . . . . . 4-31
2040—Power Supply . . . . . . . . . . . . . . . . . . . . . . . . 4-32
2045—Riser Card . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
2050—Memory (SIMM) . . . . . . . . . . . . . . . . . . . . . . . 4-34
2055—Cache Memory—Type I-2 .................. 4-35
2056—Video Memory—Type I-2 .................. 4-36
2060—Upgrade Processors—Type I-2 ............... 4-37
2080—Lithium Battery . . . . . . . . . . . . . . . . . . . . . . . . 4-38
2085—Indicator LED and Cable ................... 4-39
2090—System Board . . . . . . . . . . . . . . . . . . . . . . . . 4-40
Handling ESD-Sensitive Parts ..................... 4-41
Software Installation Procedure .................... 4-42
Parts/Test Point Locations ...................... 5-1
System Board Layout—Type I-1 .................... 5-2
System Board Locations—Type I-1 ................. 5-3
Processor Type Settings—Type I-1 ................. 5-4
Processor Speed Settings—Type I-1 ................ 5-4
System Board Layout—Type I-2 .................... 5-5
System Board Locations—Type I-2 ................. 5-6
Processor Speed Setting—Type I-2 ................ 5-7
System Board Bus Speed Settings—Type I-2 ........... 5-7
Power Supply Cable Connector Specifications ............. 5-8
Factory-Installed Modem Jumper and Switch Settings ......... 5-10
Hard Disk Drive Jumper Settings .................... 5-11
CD-ROM Drive and Sound Card Jumper Settings ........... 5-14
SIMM Configurations—Type I-1 .................... 5-18
SIMM Configurations—Type I-2 .................... 5-20
Detachable Monitor I/O Signal Cable Connector Test Points ..... 5-21
System Board Connector Specifications ................ 5-22
Safety Inspection Guide ....................... 6-1
Contents v

Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Assemblies (Service Level H) ..................... 7-2
Catalog Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Assembly 1: Machine Type 2144 System Unit - Exterior (SL-I).. 7-3
Assembly 2: Machine Type 2144 System Unit - Interior (SL-I).. 7-4
Assembly 3: Machine Type 2168 System Unit - Exterior (SL-I).. 7-7
Assembly 4: Machine Type 2168 System Unit - Interior (SL-I).. 7-8
Assembly 5: Diskette and Hard Disk Drives ............ 7-11
Assembly 6: CD-ROM, Sound Cards (Multimedia Models) .... 7-13
Assembly 7: Monitor and Power Cord (Linecord) ......... 7-16
Assembly 8: Keyboard and Mouse ................. 7-19
Assembly 9: Software . . . . . . . . . . . . . . . . . . . . . . . 7-21
Part Number Index .......................... 8-1
Appendix. Model/Monitor Configurations and FRU Part Numbers A-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1
vi

Notices
References in this publication to IBM products, programs, or services do not
imply that IBM intends to make these available in all countries in which IBM
operates. Any reference to an IBM product, program, or service is not
intended to state or imply that only IBM’s product, program, or service may
be used. Any functionally equivalent product, program, or service that does
not infringe any of IBM’s intellectual property rights or other legally
protectable rights may be used instead of the IBM product, program, or
service. Evaluation and verification of operation in conjunction with other
products, programs, or services, except those expressly designated by IBM,
are the user’s responsibility.
IBM may have patents or pending patent applications covering subject
matter in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to
the IBM Director of Commercial Relations, IBM Corporation, Purchase, NY
10577.
Voltage Supply Switch Settings
Your IBM Aptiva Personal Computer may have voltage switches, which must
be set correctly for your voltage supply. If your monitor or system unit has a
voltage switch, complete these steps to make sure each switch is set
correctly:
1. Determine the correct voltage switch setting for your area:
2. Locate the voltage switch on the back of your monitor or system unit. If
the setting shown on the switch is:
Correct, start setting up your IBM Aptiva computer.
Incorrect, change the voltage switch setting. (You may need a
small screwdriver.)
Voltage Supply
Range Voltage Switch Setting
100–127 V 115 V or 115
200–240 V 230 V or 230
 Copyright IBM Corp. 1995 vii

Positionnement du sélecteur de tension
Votre Aptiva IBM peut comporter des sélecteurs de tension qui doivent être
positionnés correctement en fonction de la tension adéquate. Si votre écran
ou votre unité centrale sont équipés d’un sélecteur de tension, vérifiez-en le
positionnement en procédant de la manière suivante :
1. Le tableau ci-dessous permet de déterminer le positionnement correct
du ou des sélecteurs de tension :
2. Repérez le ou les sélecteurs de tension situés à l’arrière de votre écran
ou de votre unité centrale. S’ils sont positionnés de façon :
Correcte, démarrez la configuration de votre Aptiva IBM.
Incorrecte, modifiez leur position. (Vous pouvez vous aider d’un
petit tournevis.)
Tensions Positionnement du sélecteur de tension
100–127 V 115 V ou 115
200–240 V 230 V ou 230
viii